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Final Fantasy XIV: A Realm Reborn

Final Fantasy XIV: A Realm Reborn 

General Discussion  » Taking a failed launch to new levels

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80 posts found
  blackburn11

Novice Member

Joined: 3/12/13
Posts: 46

8/27/13 6:02:48 PM#21

There are lvl 50's already.

I couldnt get on during early access, I couldnt get on yesterday, I cant get on today.  But there are some people that are max level already.

I dont know if i agree with the philosophy that it is better to keep the servers running with a small % of people than to risk servers crashing.  Not fair that some play non-stop and others cant play at all.

Boo

  Knightblast

Apprentice Member

Joined: 2/01/05
Posts: 1800

8/27/13 6:02:54 PM#22
Originally posted by stratasaurus

I think people some times do not realize what they asking for.  No matter how good an MMO is there is still going to be a huge spike in the first 10 days or so...at least for major releases.  They are never going to see this many people online at once again or not for a very long time.  So what you are asking them to do is spend money(probably lots of money) on servers to support something for only a few days.  Really where is that money going to come from?  Design budget?  increased price?

Come on it is not realistic to expect them to waste money to support a spike that will only last a few days.  It is realistic to expect them to be able to keep the game up during launch and to have servers capable of supporting the game easily without problems once the login traffic is stable.  But expecting them to spend tons of money so you don't have to sit at a login screen for a few days seems like wasted money to me, I would rather see that money go into more game content or hell a bigger customer support team or whatever.

However the fact that people are not auto-logged for inactivity(afk) is not acceptable.

Absolutely -- this is the critical problem.

If you do what the players want at the launch and bring servers online to meet demand at launch so that everyone can play, all that happens is that you maroon a decent amount of players on what turn out to be low pop servers (even low pop servers are active during a launch period, because everyone on them is playing long hours and at roughly the same time), and they begin to demand server mergers or transfers a month or so into the game.  That's what happened in WAR, and it was a big problem.

I do agree that they should kick you from the game if you are afk for more than, say, ten minutes.

  Muke

Hard Core Member

Joined: 1/04/07
Posts: 1641

8/27/13 6:08:38 PM#23
Originally posted by Zeppelin4
You imagine buying the game retail today and your all excited and go to find out you can't even make a character on any server. :P

it's like that with every MMO launch to date.

New players have a reason to be upset, players who already have MMO experience should know better.

"going into arguments with idiots is a lost cause, it requires you to stoop down to their level and you can't win"

  Knightblast

Apprentice Member

Joined: 2/01/05
Posts: 1800

8/27/13 6:09:33 PM#24
Originally posted by blackburn11

There are lvl 50's already.

I couldnt get on during early access, I couldnt get on yesterday, I cant get on today.  But there are some people that are max level already.

I dont know if i agree with the philosophy that it is better to keep the servers running with a small % of people than to risk servers crashing.  Not fair that some play non-stop and others cant play at all.

Boo

This is why they need to boot people who are afk.  Some folks are taking naps and playing around the clock, but they are able to do this effectively because they never log out unless a maintenance boots them.

  Torvaldr

Elite Member

Joined: 6/10/09
Posts: 6122

8/27/13 6:11:19 PM#25
Originally posted by Muke
Originally posted by Zeppelin4
You imagine buying the game retail today and your all excited and go to find out you can't even make a character on any server. :P

it's like that with every MMO launch to date.

New players have a reason to be upset, players who already have MMO experience should know better.

Experienced MMO players should know better than to throw money at something that they know doesn't work and then complain about it.  They should probably just stop throwing good money away and send the right message.  It'll never happen though.  MMO gamers are too compulsive and competitive to show that sort of restraint.

Curse you AquaScum!

  User Deleted
8/27/13 6:13:33 PM#26


Originally posted by Torvaldr

Originally posted by Muke

Originally posted by Zeppelin4 You imagine buying the game retail today and your all excited and go to find out you can't even make a character on any server. :P
it's like that with every MMO launch to date. New players have a reason to be upset, players who already have MMO experience should know better.
Experienced MMO players should know better than to throw money at something that they know doesn't work and then complain about it.  They should probably just stop throwing good money away and send the right message.  It'll never happen though.  MMO gamers are too compulsive and competitive to show that sort of restraint.


sort of like your reply? and mine. lol

  Electro057

Advanced Member

Joined: 3/05/09
Posts: 545

8/27/13 6:13:48 PM#27
Originally posted by blackburn11

There are lvl 50's already.

I couldnt get on during early access, I couldnt get on yesterday, I cant get on today.  But there are some people that are max level already.

I dont know if i agree with the philosophy that it is better to keep the servers running with a small % of people than to risk servers crashing.  Not fair that some play non-stop and others cant play at all.

Boo

There were level 50s before the game launched knuckle head, I have two of them...Infact I transferred them all over to Legacy Servers and accessed them all today. Sadly they're all on Jap legacy servers :/

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  Avanah

Hard Core Member

Joined: 9/18/04
Posts: 902

8/27/13 6:14:42 PM#28

"Experienced MMO players should know better than to throw money at something that they know doesn't work and then complain about it.  They should probably just stop throwing good money away and send the right message.  It'll never happen though.  MMO gamers are too compulsive and competitive to show that sort of restraint."

 

 

I'm having no problems whatsoever......

 

 

 

I havn't bought the game yet. :-)

 

I learned that lesson in the past. Now I have no worries because I have not bought anything at release in awhile.

 

yay :-)

TGIF...Thank God I'm Female

"My Fantasy is having two men at once...
One Cooking and One Cleaning!"

  User Deleted
8/27/13 6:21:26 PM#29

Its quite sad they cant just double their server line up.  The game itself is 100% polished and runs fantastic.  Hell im not even lagging from all the damn people everywhere (and yeah you are practically swimming through other players)

 

I really think the issue is isolated to most NA servers, and all EU servers though.  I don't have a queue on my NA server I get right on, or if there is a queue its fairly short.

Once you get over the combat pacing (its kinda slow, though it is a nice change of pace given how every game is now insta action) the instanced world (one of the few games actually worth putting on the SSD) and the generally confusing at first instanced, triggered, private events that take place in the open world around other people (yeah its strange)

 

Yeah the game has progression...so if playing = grind and you hate a load screen when changing areas...might want to pass it up.

 

Other than that, this launch is only marred by its EA code debacle, and the server issues.

 

This would have easily been the worst launch ever if the game itself wasn't immaculate.

 

Oh and they are not starting the billing cycle until the 29th.  EA is over, and anyone with a code can get in...granted you refuse to go on a server that isn't 100% full (not an option for EU unfortunately)

One thing they desperately need to do is to communicate directly with EU and NA communities about the issues.  Someone found a JP thread from a developer stating that they are adding more JP servers..which enraged the EU/NA community...I shouldn't count NA since people do have options and there are a few servers with plenty of room though.

  Senden

Advanced Member

Joined: 6/16/05
Posts: 589

8/27/13 6:25:00 PM#30
Originally posted by stratasaurus
Originally posted by grimal
Originally posted by stratasaurus
Originally posted by Zeppelin4
You imagine buying the game retail today and your all excited and go to find out you can't even make a character on any server. :P

When a big new store has a grand opening in a big city people don't just assume they will be able to go at opening, get a close parking spot, walk in and find everything they want, and then check out without having to wait in a line.

They know they have a choice of either dealing with waiting for parking, stuff not being in stock that they want, waiting in a huge line, being cramped by other people.  They make the choice of either dealing with it or waiting till the grand opening weekend is over and everything is calm and normal.

That is the exact same choice that you have with a major MMO release.  Either deal with the lines and not getting everything you want the way you want it.  Or sit back and chill knowing that in a few days all the craziness will be over.

Not really the same thing at all.  For one, you don't pay an entrance fee for a store.  In this case, we already paid for these days (now lost) with the initial purchase.

This would be more on par with buying tickets to an amusement park for a certain date and then being told the park is full and come back later in the day.

You are right cause I have never paid to go an amusement park and then had to wait in line for a ride because it was full.  I forgot they refund you a percent of your ticket for all the time you wait in lines not actually able to ride the rides you want.

Well going by the amusement park analogy, it's more of a case of you buying your ticket beforehand and then being refused entry because the amusement park is full. You then come back the next day, get in only to be told they are no longer taking any more in the queues for the rides and you'll have to come back later when the line is smaller.. sadly you have no idea how big or how small the line is. 

In all fairness and honesty, I can sympathize with them tbh because they are clearly working to the best of what they have. Sadly, what they have is clearly not good enough. Regardless of investing extra money in more servers is a risky endeavour,  leaving things as they are is far worse in the long run. 

s3nd3n Xfire Miniprofile
  Yizle

Novice Member

Joined: 4/24/10
Posts: 530

8/27/13 6:27:29 PM#31
Originally posted by Ivylena

"Experienced MMO players should know better than to throw money at something that they know doesn't work and then complain about it.  They should probably just stop throwing good money away and send the right message.  It'll never happen though.  MMO gamers are too compulsive and competitive to show that sort of restraint."

 

 

I'm having no problems whatsoever......

 

 

 

I havn't bought the game yet. :-)

 

I learned that lesson in the past. Now I have no worries because I have not bought anything at release in awhile.

 

yay :-)

Same thing with me. I can wait a bit and let the madness, emergency downtime, server locks all settle down before I jump in.

  blackburn11

Novice Member

Joined: 3/12/13
Posts: 46

8/27/13 6:27:43 PM#32
Originally posted by Electro057
Originally posted by blackburn11

There are lvl 50's already.

I couldnt get on during early access, I couldnt get on yesterday, I cant get on today.  But there are some people that are max level already.

I dont know if i agree with the philosophy that it is better to keep the servers running with a small % of people than to risk servers crashing.  Not fair that some play non-stop and others cant play at all.

Boo

There were level 50s before the game launched knuckle head, I have two of them...Infact I transferred them all over to Legacy Servers and accessed them all today. Sadly they're all on Jap legacy servers :/

I know there are legacy servers, "knuckle head".  There are lvl 50 guys on non-legacy servers.  That is obviously what I was talking about.  

  keenber

Novice Member

Joined: 7/10/07
Posts: 439

8/27/13 6:37:12 PM#33
Originally posted by blackburn11
Originally posted by Electro057
Originally posted by blackburn11

There are lvl 50's already.

I couldnt get on during early access, I couldnt get on yesterday, I cant get on today.  But there are some people that are max level already.

I dont know if i agree with the philosophy that it is better to keep the servers running with a small % of people than to risk servers crashing.  Not fair that some play non-stop and others cant play at all.

Boo

There were level 50s before the game launched knuckle head, I have two of them...Infact I transferred them all over to Legacy Servers and accessed them all today. Sadly they're all on Jap legacy servers :/

I know there are legacy servers, "knuckle head".  There are lvl 50 guys on non-legacy servers.  That is obviously what I was talking about.  

You do know that the LVL 50 in two day guys never log off. Maybe it is good that players have to take a break from raceing to be the first maybe some of you that race to max may now slow down and actually enjoy a mmo for once.

  Electro057

Advanced Member

Joined: 3/05/09
Posts: 545

8/27/13 6:39:46 PM#34
Originally posted by blackburn11
Originally posted by Electro057
Originally posted by blackburn11

There are lvl 50's already.

I couldnt get on during early access, I couldnt get on yesterday, I cant get on today.  But there are some people that are max level already.

I dont know if i agree with the philosophy that it is better to keep the servers running with a small % of people than to risk servers crashing.  Not fair that some play non-stop and others cant play at all.

Boo

There were level 50s before the game launched knuckle head, I have two of them...Infact I transferred them all over to Legacy Servers and accessed them all today. Sadly they're all on Jap legacy servers :/

I know there are legacy servers, "knuckle head".  There are lvl 50 guys on non-legacy servers.  That is obviously what I was talking about.  

Meh, too bad for them really. The game likely doesn't have any endgame at the moment, so they just powerleveled and skipped all the meaningful content already designed XD Sorta like....not stopping to smell the roses or even glance at them, hell....I wonder when they'll start complaining about a lack of content and endgame, and how the dev's haven't worked hard enough....Despite being surrounded by content they've ignored.

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  blackburn11

Novice Member

Joined: 3/12/13
Posts: 46

8/27/13 6:44:43 PM#35
Who cares about the people that are 50 or their motives for playing non-stop. My point is that we all paid the same for this game. Not fair that some have played non stop and others can't play at all.

I thin SE's solution to just let a small % play and others not is a bad idea. Take the servers down and fix them, add new servers, boot afk, do something.

Granted, I am sure they are working hard at it. Just frustrating for paying customers. :(
  blackburn11

Novice Member

Joined: 3/12/13
Posts: 46

8/27/13 6:46:18 PM#36
"Too bad for them really"

Ya. Must suck to have been able to play the game for the last 4 days. Glad I can't play the game!
  Puffington

Novice Member

Joined: 8/18/10
Posts: 42

8/27/13 6:48:19 PM#37

Game is good.

Servers are bad.

Sh** Happens.

We all will get to play.

  xenogias

Advanced Member

Joined: 9/13/07
Posts: 1945

8/27/13 6:52:35 PM#38
Originally posted by Bladestrom
You have to be patient with new releases of mmorgs, some releases just don't go as smoothly. I have another game as backup so you don't sit swearing at a screen - in the big scheme of things the first week is a drop in the potential lifetime of a mmorg.

Normally I would 100% agree with this. But the incompetence of Square this time is just astounding. Full servers. Ok cool, great launch. So how about opening up new servers for launch day? Nope, that would be to much work. OK how about a queue so I can see its going to take 3 hours till I get my spot? Nope, evidently coding a queue is to difficult for them as well. Ok well how about an auto logout for afk or anti spam to boot bots? Um nope, that to difficult as well.

The game is decent. Its WoW with a better class system in an FF setting. In the 4-5 hours I've managed to actually play (between 1am and 5:30am this morning) I encountered no major bugs or lag or anything like that. But the pure lack of systems in place other than just locking servers is pure incompetence, in particular when this is NOT their first go around with an MMO.

Add onto that their policies regarding streaming or videos made of the game and this is one of the biggest jokes ever. Not because it doesn't have any of the typical launch day woes like full servers. But because of the incompetence of planning for these problems or quickly solving them. There is NO reason they should have gone from EA to full launch without some system in place. Frankly, people SHOULD lose their job over this. Whoever was in charge of preparing for something like this has shown a complete lack of ability to do their job.

 

Even if I am enjoying the game I'm struggling to justify paying for even a months game time. If they cant handle something as simple as a queue how can I trust them to handle major game breaking issues?

  Kyleran

Bitter Vet™

Joined: 9/13/06
Posts: 19520

Fools find no pleasure in understanding, but delight in airing their own opinions. Pvbs 18:2, NIV

8/27/13 6:53:00 PM#39
Originally posted by grimal
Originally posted by stratasaurus
Originally posted by Zeppelin4
You imagine buying the game retail today and your all excited and go to find out you can't even make a character on any server. :P

When a big new store has a grand opening in a big city people don't just assume they will be able to go at opening, get a close parking spot, walk in and find everything they want, and then check out without having to wait in a line.

They know they have a choice of either dealing with waiting for parking, stuff not being in stock that they want, waiting in a huge line, being cramped by other people.  They make the choice of either dealing with it or waiting till the grand opening weekend is over and everything is calm and normal.

That is the exact same choice that you have with a major MMO release.  Either deal with the lines and not getting everything you want the way you want it.  Or sit back and chill knowing that in a few days all the craziness will be over.

Not really the same thing at all.  For one, you don't pay an entrance fee for a store.  In this case, we already paid for these days (now lost) with the initial purchase.

This would be more on par with buying tickets to an amusement park for a certain date and then being told the park is full and come back later in the day.

Which does in fact happen.  You can buy a ticket to Disney World in advance, but if you show up at the wrong date at the wrong time, they will tell you the park is too full.

But a better analogy might be you buy your ticket, go in the park and an unexpected thunderstorm rolls through and they close down all the rides.  Doesn't matter if that storm lasts 4 hours, you don't get a refund, you just live with it.

 

Arrogant, Condescending, Dismissive, Elitist, "Meany", you speak as if these are bad things?
"People can do with their money what they want. But... that doesn't make it smart" - COORS
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  xenogias

Advanced Member

Joined: 9/13/07
Posts: 1945

8/27/13 6:54:12 PM#40
Originally posted by blackburn11
Who cares about the people that are 50 or their motives for playing non-stop. My point is that we all paid the same for this game. Not fair that some have played non stop and others can't play at all.

I thin SE's solution to just let a small % play and others not is a bad idea. Take the servers down and fix them, add new servers, boot afk, do something.

Granted, I am sure they are working hard at it. Just frustrating for paying customers. :(

I'm not sure I would say they are working hard at it when they cant do something as simple as a queue, or as you said having an auto boot for afkers in place.

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