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MMORPG.com Discussion Forums

Defiance

Defiance 

General Discussion  » Damn roll back ;(

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37 posts found
  Doogiehowser

Hard Core Member

Joined: 3/14/12
Posts: 1939

 
OP  4/04/13 5:32:09 AM#1
Anyone else noticed it? i lost a lot of good weapons and hours of progression. ;(

"The problem is that the hardcore folks always want the same thing: 'We want exactly what you gave us before, but it has to be completely different.'
-Jesse Schell

"Online gamers are the most ludicrously entitled beings since Caligula made his horse a senator, and at least the horse never said anything stupid."
-Luke McKinney

  MikeJezZ

Apprentice Member

Joined: 7/08/04
Posts: 1199

Only in death, does duty end.

4/04/13 5:34:46 AM#2

Playing ATM: Elder Scrolls Online, Diablo 3
MMO's shelted: Check my mmorpg profile
KICKSTARTED: Camelot Unchained. (250 USD)

  Doogiehowser

Hard Core Member

Joined: 3/14/12
Posts: 1939

 
OP  4/04/13 5:49:10 AM#3
Originally posted by MikeJezZ
They are also debating this on the offocial forums

Oh... thanks for the link. I don't go to official forums much.

Thank God i am not alone i had a freak out ;p

"The problem is that the hardcore folks always want the same thing: 'We want exactly what you gave us before, but it has to be completely different.'
-Jesse Schell

"Online gamers are the most ludicrously entitled beings since Caligula made his horse a senator, and at least the horse never said anything stupid."
-Luke McKinney

  MikeJezZ

Apprentice Member

Joined: 7/08/04
Posts: 1199

Only in death, does duty end.

4/04/13 5:55:09 AM#4

No problem :)

 

I'm sorry for you US guys that has been affected by it.

 

Hope none of us will see this in the future.

Playing ATM: Elder Scrolls Online, Diablo 3
MMO's shelted: Check my mmorpg profile
KICKSTARTED: Camelot Unchained. (250 USD)

  Doogiehowser

Hard Core Member

Joined: 3/14/12
Posts: 1939

 
OP  4/04/13 6:05:52 AM#5
Originally posted by MikeJezZ

No problem :)

 

I'm sorry for you US guys that has been affected by it.

 

Hope none of us will see this in the future.

I am surprised though that company like Trion doesn't have proper back up infrastructure to deal with sudden server crashes? i don't think it is an official roll back. Servers just crashed, there was no annoucement or anything.

Trion is an experinced company should know better.

"The problem is that the hardcore folks always want the same thing: 'We want exactly what you gave us before, but it has to be completely different.'
-Jesse Schell

"Online gamers are the most ludicrously entitled beings since Caligula made his horse a senator, and at least the horse never said anything stupid."
-Luke McKinney

  JeroKane

Elite Member

Joined: 2/21/06
Posts: 4839

4/04/13 6:07:30 AM#6

So far it seems to be a 2-3 hours rollback!

Absolutely insane and should not happen in a live game!

Server crashes are bound to happen when the game is new and servers being hammered during launch....so that's ok. 

But database rollbacks like these are a really big "NO NO" and can really be a game killer and threaten the future of this game.

 

  MikeJezZ

Apprentice Member

Joined: 7/08/04
Posts: 1199

Only in death, does duty end.

4/04/13 6:09:36 AM#7

I know that this is so much shit for players who wasted time (though I hoped they still had fun playing), but things can happen on a launch.

 

I would be pissed myself, without a doubt. But shit can happen.

Playing ATM: Elder Scrolls Online, Diablo 3
MMO's shelted: Check my mmorpg profile
KICKSTARTED: Camelot Unchained. (250 USD)

  JeroKane

Elite Member

Joined: 2/21/06
Posts: 4839

4/04/13 6:20:17 AM#8
Originally posted by MikeJezZ

I know that this is so much shit for players who wasted time (though I hoped they still had fun playing), but things can happen on a launch.

 

I would be pissed myself, without a doubt. But shit can happen.

 No matter what.... database rollbacks of this magnitude should NOT happen in a Live game!

Especially with a Real Money Cash Shop, where people spend "real" cash.

I sincerly hope for TRION they have kept the Cash Shop and Bits records seperate with better procedures in place.

Or all hell will break lose.

  bingbongbros

Advanced Member

Joined: 9/21/10
Posts: 569

4/04/13 6:22:38 AM#9

Wow, Defiance had a critical error happen? Never would of expected that to happen. /sarcasm

 

for those affected i feel for you.  that is never a pleasant thing

Playing: Smite
Played: Nexus:Kingdom of the Winds, Everquest, DAoC, Everquest 2, WoW, Matrix Online, Vangaurd, SWG, DDO, EVE, Fallen Earth, LoTRo, CoX, Champions Online, WAR, Darkfall, Mortal Online, Guild Wars, Rift, Tera, Aion, AoC, Gods and Heroes, DCUO, FF14, TSW, SWTOR, GW2, Wildstar, ESO
Waiting On: Nothing really, though Black Desert looks pretty amazing so far.

  Voiidiin

Apprentice Member

Joined: 1/13/11
Posts: 826

Soylent green is made from PEOPLE

4/04/13 6:25:03 AM#10

Honestly i never expected Trion hosing this game so much, seems so out of normal for this developer. 

For me this takes 2nd place for worst release on an MMO Anarchy Online still holds #1 slot but this si a very close second. 

Really odd considering how smooth Rift was, did they think a half assed approach was gonna be ok ?

Lolipops !

  bingbongbros

Advanced Member

Joined: 9/21/10
Posts: 569

4/04/13 6:26:16 AM#11
Originally posted by Voiidiin

Honestly i never expected Trion hosing this game so much, seems so out of normal for this developer. 

For me this takes 2nd place for worst release on an MMO Anarchy Online still holds #1 slot but this si a very close second. 

Really odd considering how smooth Rift was, did they think a half assed approach was gonna be ok ?

the RIft development team is a whole different mess of people from the Defiance team. it is obvious that they are not nearly on the same level

Playing: Smite
Played: Nexus:Kingdom of the Winds, Everquest, DAoC, Everquest 2, WoW, Matrix Online, Vangaurd, SWG, DDO, EVE, Fallen Earth, LoTRo, CoX, Champions Online, WAR, Darkfall, Mortal Online, Guild Wars, Rift, Tera, Aion, AoC, Gods and Heroes, DCUO, FF14, TSW, SWTOR, GW2, Wildstar, ESO
Waiting On: Nothing really, though Black Desert looks pretty amazing so far.

  JeroKane

Elite Member

Joined: 2/21/06
Posts: 4839

4/04/13 6:27:30 AM#12

Yup here we go! Ingame shop and Bits are affected to by the rollback!  What a joke! /shrug

Lost HOURS of character progression!

The server maintenance rolled back my character. I lost 50 EGO levels, bufftime and lockboxes bought with BITS, rare weapons and tons of salvage and scrip.

My BITs count did not reset, so not only did I lose half a day worth of my time, but also money spent in the ingame shop!

I really like this game, but this is not acceptable without compensation.

 
  bingbongbros

Advanced Member

Joined: 9/21/10
Posts: 569

4/04/13 6:32:54 AM#13
now the big question will be will Trion compensate those affected? Or try to just ignore it till it goes away?

Playing: Smite
Played: Nexus:Kingdom of the Winds, Everquest, DAoC, Everquest 2, WoW, Matrix Online, Vangaurd, SWG, DDO, EVE, Fallen Earth, LoTRo, CoX, Champions Online, WAR, Darkfall, Mortal Online, Guild Wars, Rift, Tera, Aion, AoC, Gods and Heroes, DCUO, FF14, TSW, SWTOR, GW2, Wildstar, ESO
Waiting On: Nothing really, though Black Desert looks pretty amazing so far.

  JeroKane

Elite Member

Joined: 2/21/06
Posts: 4839

4/04/13 6:39:29 AM#14
Originally posted by bingbongbros
now the big question will be will Trion compensate those affected? Or try to just ignore it till it goes away?

 Seems they can't do anything. Otherwise they wouldn't have brought up the servers as is, with hours of rollback / lost data!

Gonna be fun for all those people who forked out Cash for Bits in the store, bought lock boxes, got great items/outfits and then lost it all.... and to top it off also lost their BIT's bought with "real" cash and now have to go through support (which is already overtaxed as is... with several days response time) to get their money back / BIT's refunded!

What a mess!  Never expected this from TRION tho. Whatever happened to this company that handled RIFT so well. /facepalm

  Doogiehowser

Hard Core Member

Joined: 3/14/12
Posts: 1939

 
OP  4/04/13 7:26:49 AM#15
Originally posted by bingbongbros

Wow, Defiance had a critical error happen? Never would of expected that to happen. /sarcasm

 

for those affected i feel for you.  that is never a pleasant thing

Point is not that critical error happened. Server outages are expected but given the experince TRION alreayd has with RIFT they could atleast make sure that they have better back up to prevent roll backs.

Trion is not some small  rookie indie company you know.

"The problem is that the hardcore folks always want the same thing: 'We want exactly what you gave us before, but it has to be completely different.'
-Jesse Schell

"Online gamers are the most ludicrously entitled beings since Caligula made his horse a senator, and at least the horse never said anything stupid."
-Luke McKinney

  MikeJezZ

Apprentice Member

Joined: 7/08/04
Posts: 1199

Only in death, does duty end.

4/04/13 7:43:46 AM#16
Originally posted by JeroKane
Originally posted by MikeJezZ

I know that this is so much shit for players who wasted time (though I hoped they still had fun playing), but things can happen on a launch.

 

I would be pissed myself, without a doubt. But shit can happen.

 No matter what.... database rollbacks of this magnitude should NOT happen in a Live game!

Especially with a Real Money Cash Shop, where people spend "real" cash.

I sincerly hope for TRION they have kept the Cash Shop and Bits records seperate with better procedures in place.

Or all hell will break lose.

To be honest I did not think about this real cash.

 

That is highly unaaceptable.

 

I would send a ticket to Trion. Otherwise it is stealing.

Playing ATM: Elder Scrolls Online, Diablo 3
MMO's shelted: Check my mmorpg profile
KICKSTARTED: Camelot Unchained. (250 USD)

  TheCrow2k

Novice Member

Joined: 10/19/09
Posts: 956

4/04/13 7:53:42 AM#17
Originally posted by JeroKane

So far it seems to be a 2-3 hours rollback!

Absolutely insane and should not happen in a live game!

Server crashes are bound to happen when the game is new and servers being hammered during launch....so that's ok. 

But database rollbacks like these are a really big "NO NO" and can really be a game killer and threaten the future of this game.

 

 

It is entirely possible that the backend database itself stopped writing for some reason & data was not being recorded for hours before the crash. In which case all the redundancies & backups in the world would have made no difference. It sucks but these things can & do happen in live environments. They should cease bits purchasing & go back through pitch histories & fix the balances of all players who spent cash before enabling bits purchasing again.
  Muke

Hard Core Member

Joined: 1/04/07
Posts: 1534

4/04/13 8:00:25 AM#18

Anything can happen.

You can trust Trion -or every developer for that matter- to backup EVERY cash shop transaction or game progression on a spare machine, and a 2nd backup, and a 3rd....but nothing prevents Doomsday if those machines all fail.

It can happen, you can never have 100% protection of massive fails, you can only do your best to minimize the risks.

And probably this is one of those very small chances of a massive fail happening.


"going into arguments with idiots is a lost cause, it requires you to stoop down to their level and you can't win"

  JeroKane

Elite Member

Joined: 2/21/06
Posts: 4839

4/04/13 8:50:48 AM#19
Originally posted by TheCrow2k
Originally posted by JeroKane

So far it seems to be a 2-3 hours rollback!

Absolutely insane and should not happen in a live game!

Server crashes are bound to happen when the game is new and servers being hammered during launch....so that's ok. 

But database rollbacks like these are a really big "NO NO" and can really be a game killer and threaten the future of this game.

 

 

It is entirely possible that the backend database itself stopped writing for some reason & data was not being recorded for hours before the crash. In which case all the redundancies & backups in the world would have made no difference. It sucks but these things can & do happen in live environments. They should cease bits purchasing & go back through pitch histories & fix the balances of all players who spent cash before enabling bits purchasing again.

 That is impossible in a Live Online game with persistant data, progression, purchases as these. As it would be immediately noticable by players.

It would mean no loot drops. Or loot not appearing in your inventory when looting. Purchases not being processed and showing up. Impossible to take new missions nor completing existing ones.

So no. If the database stops writing, then the whole game basically stops!  It's like losing your connection to the game server without being kicked!

  Eladi

Novice Member

Joined: 11/23/06
Posts: 1047

4/04/13 8:54:29 AM#20
Complains complains complains, there has not bin a single new mmo in the history of mmo's whitout a rollback in its first weeks. most happen during first week, often also in the later weeks.
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