Originally posted by Yizle

Originally posted by Robokapp

they can ban for whatever reason. Messing with their income is a sure way to get banned.

 

What did you expect them to do when you tried to reach into their pockets thru paypal and get your money back ? Be happy about it ?

 

you're trying to take back your money and they're trying to take back their product. Where's the fraud ?

Did they give the money back before they banned his account? His post stated trying to get a refund.

He went through paypal for the refund, the refund from the seller is usually taken back instantly. The problem comes from Paypals slow process in releasing those funds to you. If AV banned his account then paypal has the money from AV already. It can take weeks for paypal to actually give it to the OP though. 

Originally posted by bunnyhopper

Originally posted by korent1991

Originally posted by benseine

Originally posted by benseine

 

 

 

 

Yes, he got the ban as he should've... But he didn't get the refund yet, and that's what's not right in this case.

Ban + refund = ok

Ban - refund = not ok

He is getting a refund.

 

There is ZERO reason why he should get a free product whilst he waits for said refund. This isn't a sub, he isn't owed time, he is claiming back ALL of his money and as such he is getting a shed load of game time for a product he will not ultimately have paid for. A product which requires you to pay for it.

 

He is getting a free product and yet some people seem to think he deserves more free time even though he is going to end up paying for fk all? What an utter load.

 

The only issue would be if he never receives his refund. Otherwise they are quite right to ban him as soon as he makes it clear that he is demanding a refund.

 

"I'm not paying for this product and I want extra FREE access whilst I wait for my refund to clear". lol yeah right.

oh, I think I misunderstood the op then... I tought he got a ban but still won't get a refund...

In that case, everything I told would stand... But this way, it doesn't...

I agree with you, if you asked for a chargeback then you should get a ban right that instant since you clearly don't like the product and you're taking your money back. 

Did you get access to their content?

If so, then they have a point.....still they might be shielded anyway if you accepted their EULA.

1. Buy the Pre-order.

2. Play as much as you want.

3. Cancel the pre-order.

4. Get your money back.

There is a reason that gaming companies are trying to close this hole. AV is not alone in using this method. The easier #4 is the more abusable the whole system is.

Originally posted by Aragon100

Originally posted by xpiher

Originally posted by Aragon100

Originally posted by joshbaby03

http://i45.tinypic.com/1zdykab.jpg

 

Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

 

Jed

I doubt you ever get a refund and i cant really understand why you got that ban?

In my eyes Aventurine is a corrupt company, remember in Darkfall 1 when Aventurine changed the rules for sieges after a siege were lost by a Zerg that on forums then threatened to rage quit. What happened was that the server went down and the result of the siege was not saved. Aventurine then manually transfered a town the Zerg never won ingame to that Zerg against their own written down rulesetting. Rules were that developers would never interfere with the score of a server down. I bet Aventurine had some players in that whining Zerg.

There is also alot of rumors that Aventurine even though they knew a certain guild were duping they didnt interfere cause they made such good advertising promos for the game. That guild had the most expensive boat when the Zergs didnt even have the material for the smallest. 

The duping guild then made a promo video on sea warfare and i bet Aventurine saw it as a good advertising video that would bring more players to the game.

If you as a player want fair gameplay and no interference from developers then stay away from Aventurine.

 

 

 

Umm no. Stop spouting BS please thanks. The difference between this siege and previous sieges was that siege had an actual CONCLUSION. The other sieges didn't have an actual outcome. 

BS, the rulesetting was that developers would never interfere with the outcome of a server down.

That written rulesetting ment nothing when the whining Zerg threatened to ragequit on forums.

I could have understand if they first changed the rules for sieges and then acted.

Now they broke their own rules to please the Zerg.

And knowing about the mercs duping and doing nothing is another good example. Seeing their hi-end boat when nobody else had more then a raft is like saying we know theyre cheating but we choose not to act cause Ripper give us some good advertising youtube videos.

They even posted that sea warfare video here on MMORPG.com.

 

This happened years ago and  you're still talking about this? This was one siege out of hundreds. Let it go...

I wouldn't say AV is corrupt but they are a horrible company.

Everyone can agree that the Mercs exploited quite alot and AV didn't do much to stop it. But almost every person in the game cheated in their own way.

I was pissed that nothing was done but to hold a grudge this long is unbelievable

Back to the actual topic, if i had a nickel for everytime i bought a game and wasn't impressed. I would be a wealthy fellow. But I never demanded my money back.. it's only 15$...

I got banned for flaming in this topic.  I want a refund for my internet data wasted! False advertisement, my ISP never told me I can lose access to any websites.  I am about to call my bank and demand they stop payment, and claim fraud occurred.

Dear phantomghost,

You have been issued a temporary ban by one of our moderators.

Category: Flaming
Span: 01/13/2013 - 01/13/2013 23:59:59 [1 days]
Reason: MMORPG.com does not tolerate personal attacks on other posters. Please keep your arguments and posts on topic, and argue the ideas and topics of the thread instead of insulting other users.

This temporary ban was generated from the following post on our discussion forum:

Thread: Perma Banned For Wanting Refund
Below is the content of the post:

Ridiculous!  Almost as ridiculous as the original poster.

Originally posted by phantomghost
Little update my ISP perma banned me from having an account with them.  This is ridiculous, you call up your bank to get a refund for false advertisement of service, and cancel the last payment and they shut my damn internet off.  What the hell?  I want this to be on the front page, this is fraud in my book.  I can't believe I got to text type this on my phone. 

Let me guess, you didn't read the fine print.

They have every right to refuse to do business with you for doing what you did.

Originally posted by birdycephon

Originally posted by phantomghost
Little update my ISP perma banned me from having an account with them.  This is ridiculous, you call up your bank to get a refund for false advertisement of service, and cancel the last payment and they shut my damn internet off.  What the hell?  I want this to be on the front page, this is fraud in my book.  I can't believe I got to text type this on my phone. 

Let me guess, you didn't read the fine print.

They have every right to refuse to do business with you for doing what you did.

No, you need to defend me on this forums.  I am right.  My ISP is wrong.  I did ask them to unban me from the website and they did not.  I demanded a refund they said no.  I took the only appropriate action... called my bank in a matter of about 10seconds from posting this.  Then in that 10 seconds they cut off my service and I typed all this up on my phone.

RIOT!

Btw... its 100% not serious.. just proving how stupid this OP rant is.

Aventurine with Darkfall Unholy Wars is one of very few times in recent years I can recall a PRE ORDER cancellation not getting the funds back to the person who pre-ordered.  I mean who does that?  Aventurine.

If he had bought the game I could understand.  This is a pre-order though, and cancelling the order before release or shipment of goods for a full refund should be a no-brainer.  Obviously though, Aventurine is just that.

Of course Aventurine doesn't have to give pre-order cancellation fund returns, they can do whatever they want.  Which is probably why they are losing most of their customers...

Originally posted by kadepsyson

Aventurine with Darkfall Unholy Wars is one of very few times in recent years I can recall a PRE ORDER cancellation not getting the funds back to the person who pre-ordered.  I mean who does that?  Aventurine.

 

If he had bought the game I could understand.  This is a pre-order though, and cancelling the order before release or shipment of goods for a full refund should be a no-brainer.  Obviously though, Aventurine is just that.

 

Of course Aventurine doesn't have to give pre-order cancellation fund returns, they can do whatever they want.  Which is probably why they are losing most of their customers...

Just another reason I support them. 

Big difference between a pre-order and a pre-order that lets you play the game until it is officially released.

Originally posted by Ryroth

Originally posted by Aragon100

Originally posted by xpiher

Originally posted by Aragon100

Originally posted by joshbaby03

http://i45.tinypic.com/1zdykab.jpg

 

Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

 

Jed

I doubt you ever get a refund and i cant really understand why you got that ban?

In my eyes Aventurine is a corrupt company, remember in Darkfall 1 when Aventurine changed the rules for sieges after a siege were lost by a Zerg that on forums then threatened to rage quit. What happened was that the server went down and the result of the siege was not saved. Aventurine then manually transfered a town the Zerg never won ingame to that Zerg against their own written down rulesetting. Rules were that developers would never interfere with the score of a server down. I bet Aventurine had some players in that whining Zerg.

There is also alot of rumors that Aventurine even though they knew a certain guild were duping they didnt interfere cause they made such good advertising promos for the game. That guild had the most expensive boat when the Zergs didnt even have the material for the smallest. 

The duping guild then made a promo video on sea warfare and i bet Aventurine saw it as a good advertising video that would bring more players to the game.

If you as a player want fair gameplay and no interference from developers then stay away from Aventurine.

 

 

 

Umm no. Stop spouting BS please thanks. The difference between this siege and previous sieges was that siege had an actual CONCLUSION. The other sieges didn't have an actual outcome. 

BS, the rulesetting was that developers would never interfere with the outcome of a server down.

That written rulesetting ment nothing when the whining Zerg threatened to ragequit on forums.

I could have understand if they first changed the rules for sieges and then acted.

Now they broke their own rules to please the Zerg.

And knowing about the mercs duping and doing nothing is another good example. Seeing their hi-end boat when nobody else had more then a raft is like saying we know theyre cheating but we choose not to act cause Ripper give us some good advertising youtube videos.

They even posted that sea warfare video here on MMORPG.com.

 

 

This happened years ago and  you're still talking about this? This was one siege out of hundreds. Let it go...

I wouldn't say AV is corrupt but they are a horrible company.

Everyone can agree that the Mercs exploited quite alot and AV didn't do much to stop it. But almost every person in the game cheated in their own way.

I was pissed that nothing was done but to hold a grudge this long is unbelievable

 

Back to the actual topic, if i had a nickel for everytime i bought a game and wasn't impressed. I would be a wealthy fellow. But I never demanded my money back.. it's only 15$...

This was the only siege where developers interfered and manually transfered a town against their own written siege rules.

Mercs was in a league of their own and Aventurine didnt care jackshit about the clans that had to deal with these cheaters.

Says alot about the mentality of Aventurine.

Originally posted by phantomghost

Originally posted by kadepsyson

Aventurine with Darkfall Unholy Wars is one of very few times in recent years I can recall a PRE ORDER cancellation not getting the funds back to the person who pre-ordered.  I mean who does that?  Aventurine.

 

If he had bought the game I could understand.  This is a pre-order though, and cancelling the order before release or shipment of goods for a full refund should be a no-brainer.  Obviously though, Aventurine is just that.

 

Of course Aventurine doesn't have to give pre-order cancellation fund returns, they can do whatever they want.  Which is probably why they are losing most of their customers...

Just another reason I support them. 

 

Big difference between a pre-order and a pre-order that lets you play the game until it is officially released.

Other games and MMOs offer the same.  Heck, some let you play the game in the early access and a few days into release before having to enter a retail code.

I'm just saying that there shouldn't be a problem with changing your mind on a pre-order and getting your money back.

Guild Wars 2 actually did this much better with its two options.  You could purchase the game early and not be able to cancel for a refund, and get more benifits - pre-purchase.  You could alternatively pre-order, and still get game time before release, but if you change your mind you could get the full deposit back.

Not only do other game developers do it right, but also other businesses such as Amazon, Gamestop, Best Buy, I mean the list goes on and on of companies and developer studios that let you cancel a pre-order and get your money back before release.

Aventurine desperately needs customers, but does everything wrong to piss them off they can.  Regardless of the quality of the game, it's piss poor business practice.

Originally posted by joshbaby03

http://i45.tinypic.com/1zdykab.jpg

 

Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

 

Jed

Why would you care if you are banned after you get your money back?  Move on, unless you want to troll their forums.

Originally posted by Dovregubben

Originally posted by Aragon100

Originally posted by MrDDT
Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

Where did he say he wont want to try the game later on?

There is nothing preventing him doing that is it?

Aside from having to make a new account to do so, no.  That's the thing, it would be easier on everyone, Aventurine included, to just revoke his product key or whatever else they use to detmine account access, than outright ban his account.  All it does is clutter up their records.

Of course, it's very possibly that they have a crappy account database, where product keys and accounts are somehow permanently tied together.  They certainly don't make the highest quality games, so I wouldn't be suprised to find out they have crappy database designs as well.

Originally posted by MMOGamer71

Originally posted by joshbaby03

http://i45.tinypic.com/1zdykab.jpg

 

Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

 

Jed

Why would you care if you are banned after you get your money back?  Move on, unless you want to troll their forums.

Bingo...

Originally posted by asmkm22

Originally posted by Dovregubben

Originally posted by Aragon100

Originally posted by MrDDT
Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

Where did he say he wont want to try the game later on?

There is nothing preventing him doing that is it?

Aside from having to make a new account to do so, no.  That's the thing, it would be easier on everyone, Aventurine included, to just revoke his product key or whatever else they use to detmine account access, than outright ban his account.  All it does is clutter up their records.

Of course, it's very possibly that they have a crappy account database, where product keys and accounts are somehow permanently tied together.  They certainly don't make the highest quality games, so I wouldn't be suprised to find out they have crappy database designs as well.

His credit card / paypal informations are blacklisted and most likely won't be able to purchase the product from the same company again with the same paypal acc. because chargebacks usually costs company more than you payed so they probably won't want to deal with you again.

Originally posted by korent1991

Originally posted by asmkm22

Originally posted by Dovregubben

Originally posted by Aragon100

Originally posted by MrDDT
Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

Where did he say he wont want to try the game later on?

There is nothing preventing him doing that is it?

Aside from having to make a new account to do so, no.  That's the thing, it would be easier on everyone, Aventurine included, to just revoke his product key or whatever else they use to detmine account access, than outright ban his account.  All it does is clutter up their records.

Of course, it's very possibly that they have a crappy account database, where product keys and accounts are somehow permanently tied together.  They certainly don't make the highest quality games, so I wouldn't be suprised to find out they have crappy database designs as well.

His credit card / paypal informations are blacklisted and most likely won't be able to purchase the product from the same company again with the same paypal acc. because chargebacks usually costs company more than you payed so they probably won't want to deal with you again.

Which is why it's much better for companies to resolve the issue without having to deal with a chargeback, lol.  The spend less on the refund, and are more likely to get future business.  Like I said earlier, this is how smaller and less experienced companies tend to handle things; with emotion and ego, rather than good business rational.

They basically want to sell a product and offer no channel for a refund, and get upset when they have chargebacks, lol.  

Originally posted by korent1991

Originally posted by asmkm22

Originally posted by Dovregubben

Originally posted by Aragon100

Originally posted by MrDDT
Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

Where did he say he wont want to try the game later on?

There is nothing preventing him doing that is it?

Aside from having to make a new account to do so, no.  That's the thing, it would be easier on everyone, Aventurine included, to just revoke his product key or whatever else they use to detmine account access, than outright ban his account.  All it does is clutter up their records.

Of course, it's very possibly that they have a crappy account database, where product keys and accounts are somehow permanently tied together.  They certainly don't make the highest quality games, so I wouldn't be suprised to find out they have crappy database designs as well.

His credit card / paypal informations are blacklisted and most likely won't be able to purchase the product from the same company again with the same paypal acc. because chargebacks usually costs company more than you payed so they probably won't want to deal with you again.

should have contacted AV then instead of charging the money back without saying anything