So this evening I posted a thread asking what formal education / training XOOM had to appoint himself CFO of CRS.  I also posted a SS of XOOM calling F2P players "Baggage" when they are still trying to decide if they should convert to Premium Subs or not and I get the ban stick for 7 days on the forums.  XOOM is not only rude but very arrogant and they appointing somebody that has a different money making scheme every other day to say comments like the ones below only HURTS the game and continues to make it the laughing stock of the MMO community.

Without knowing his side of the story, this is pretty disgusting.  Why make a game "F2P" if you're going to just insult potential customers?  As anyone in a position of power with a online game should tell you, those who are in your game are assets as they improve the value of the game.  People stick around, and as a result spend more money.  It's much like a popular gathering place for social interactions:  Who will want to go if you're the only one around?

Here is the entire "story" so you know where I got the SS from

http://www.mmorpg.com/gamelist.cfm/game/34/view/forums/post/5498120

I want to reply again, just because this thread pissed me off.

CRS and WWIIOnline do NOT have a cash shop option. This means, if you are a free player, you don't contribute unless you sub to the game. 

Originally posted by battleu

I want to reply again, just because this thread pissed me off.

 

CRS and WWIIOnline do NOT have a cash shop option. This means, if you are a free player, you don't contribute unless you sub to the game. 

That's a good thing to know and certainly makes things a bit dicey.  Though ultimately those who do have subscriptions may have friends who don't, and thus them play keeps them staying; this may also be true with those who have them convincing said friends to be subscribers.

Aside from that, I think many on this site take complaints with a grain of salt since they're usually one sided.

Nobody forced them to go F2P.  They went F2P because you cant have a virtual war without combatants and their game isnt compelling enough by a long shot to have a healthy enough subscription based community on its own.

That said, its nothing short of insane to implement a F2P model then bad mouth the customers (paying or not) you get from that.  To do so is just bad business.

After all an F2P customer is a helluva lot closer to being a paying customer than someone who has never played is.  To put it another way, an F2P customer is on the hook, all you have to do is figure out how to create enough value for them to encourage a conversion from F2P to P.

-Gooney

Originally posted by battleu

I want to reply again, just because this thread pissed me off.

 

CRS and WWIIOnline do NOT have a cash shop option. This means, if you are a free player, you don't contribute unless you sub to the game. 

umm going by the posted screen shot blaming game server lag and poor gameplay enjoyment on free players as well as this very post that is by most accounts calling free players useless to the game.

pretty much makes me as a gamer facepalm this game's company practice and its active overly vocal community. 

if they feel so strongly against freedium players there is one simple way to fix it.. go back to pure p2p which this game has run since launch. (mind you at that point they may as well shut the game down as there will be no "new blood" drawn to the game then)

frankly from what i have seen posted from both sides on this game.  id rather play CS1.6/dod3.1 or even PS2 then this game. as the other titles do not insult their "new" players by calling them baggage or blaming them for piss poor server networking. 

Still it is usually smart to not "call out" people in charge.. Try that with your boss at work and you will see that at best you will have a very difficult time at work and at the worst you will be sacked.

So you got a week woth of vacation... Big deal.

Originally posted by Ichmen

Originally posted by battleu

I want to reply again, just because this thread pissed me off.

 

CRS and WWIIOnline do NOT have a cash shop option. This means, if you are a free player, you don't contribute unless you sub to the game. 

umm going by the posted screen shot blaming game server lag and poor gameplay enjoyment on free players as well as this very post that is by most accounts calling free players useless to the game.

pretty much makes me as a gamer facepalm this game's company practice and its active overly vocal community. 

if they feel so strongly against freedium players there is one simple way to fix it.. go back to pure p2p which this game has run since launch. (mind you at that point they may as well shut the game down as there will be no "new blood" drawn to the game then)

 

frankly from what i have seen posted from both sides on this game.  id rather play CS1.6/dod3.1 or even PS2 then this game. as the other titles do not insult their "new" players by calling them baggage or blaming them for piss poor server networking. 

Sure, this employee put his foot in his mouth. Who doesn't once in a while? The point I am trying to make is that going with the F2P model was almost 100% influenced by this employee. There must remain some perspective when someone makes a thread like this.

Tilo, I'm not saying what XOOM posted was good or worded in a way that sound positive. What I am saying is that you'd be crazy to take it so far out of context. He is the drivng factor behind F2P. The guy went from a community member to a company executive for a reason. He has driven more subs to the game than any banner ad or blog will ever drive.

Remember the big picture. Take your ban away from the motivation behind your post and think big picture.

foot in mouth is a horrible thing to happen to game companies.  but to be honest when there is enough black spots against agame that is by most accounts past its prime its typically really bad idea to call out any one/group/player type and insult them to any extent as staff be it a vol/paid forum mod or the CEO of the company. 

fact remains if they feel free players are a drain on the game then turn off free to play :/ but to be frank. if the free players are breaking the servers isnt that a good thing?? O-o given the lower population this game has now days with or without free players. reminds me of RO1 where 30 servers are all empty with just bots ...

Originally posted by battleu

Originally posted by Rigamortis

Originally posted by battleu

BAR here. 

Let me first say that I have always been a critic of the game and the company. However, let me make one thing really clear, XOOM has done nothing but work to bring people into this game and this community. You are posting this because you are a man-child. This is not the first action that you've done similar to this.

For the MMORPG community at large, this player is posting here because he is banned for being a world renound douche bag. 

Speaking of world renowned douche bags,  BAR is the poster child for the title.  Fact remains what was said was said by a "representative" of a company about to go belly up when they NEED subs.  Bar is just mad if the game goes under,  he will not have anywhere to brag about how good of teh player he is seeing he posts every other day links how UBER he is in a video game.  So BAR,  calling possible premium subs "Freeloaders and baggage" is the way to bring "people into the game"???  You must of went to the same business school as XOOM.

Let me reply to this. Let's take the personal aspect away from this conversation, yes, I know I started it. You've been a long time supporter of the game and popular player in the community. Why make a post like this? You KNOW we are advertising here in a week and you KNOW you don't want the game to die.

You also should KNOW that XOOM is the sole reason there is still a game for us to play.

Do you KNOW that Tilo? 

 

Because I was removed from AHC by the worst CinC NY75 to grace the Allied in the past 5 years.  Day 1 player of 11 years,  7 true and loyal years in AHC giving 150% 24/7 and I get removed from AHC calling a player a "N00b" for refusing to help me cap an AB.  The CinC's word is final,  no appeal....NOTHING.  Judge,  jury and executioner.  Giving that much power to a PAYING CUSTOMER over another PAYING CUSTOMER is a recipe for complete failure.  WHERE is the loyalty and good faith shown to me after all the sacrafice I have given to the game and CRS?

It became personal when they went there...NOT ME.  As for XOOM,  I appealed to him to lift the ban and reverse NY75's decision and you know what I was told???  IM SOL.  Why should I give a shit about a game that discards one of its longest serving and most loyal players by letting the allied CinC that has more personalities then Dr. Jekyl and Mr. Hyde have soo much absolute power over other paying customers he can removed them from the game?

Originally posted by Ichmen

foot in mouth is a horrible thing to happen to game companies.  but to be honest when there is enough black spots against agame that is by most accounts past its prime its typically really bad idea to call out any one/group/player type and insult them to any extent as staff be it a vol/paid forum mod or the CEO of the company. 

fact remains if they feel free players are a drain on the game then turn off free to play :/ but to be frank. if the free players are breaking the servers isnt that a good thing?? O-o given the lower population this game has now days with or without free players. reminds me of RO1 where 30 servers are all empty with just bots ...

server had 500 or so on this weekend. sure, in perspective, that's nothing, but it's huge for a game that was created in 2001. 

to put things in perspective, this game has outlast city of heroes, ro1, and millions of other titles that have been releasted since the launch date. 

Originally posted by Rigamortis

Originally posted by battleu

Originally posted by Rigamortis

Originally posted by battleu

BAR here. 

Let me first say that I have always been a critic of the game and the company. However, let me make one thing really clear, XOOM has done nothing but work to bring people into this game and this community. You are posting this because you are a man-child. This is not the first action that you've done similar to this.

For the MMORPG community at large, this player is posting here because he is banned for being a world renound douche bag. 

Speaking of world renowned douche bags,  BAR is the poster child for the title.  Fact remains what was said was said by a "representative" of a company about to go belly up when they NEED subs.  Bar is just mad if the game goes under,  he will not have anywhere to brag about how good of teh player he is seeing he posts every other day links how UBER he is in a video game.  So BAR,  calling possible premium subs "Freeloaders and baggage" is the way to bring "people into the game"???  You must of went to the same business school as XOOM.

Let me reply to this. Let's take the personal aspect away from this conversation, yes, I know I started it. You've been a long time supporter of the game and popular player in the community. Why make a post like this? You KNOW we are advertising here in a week and you KNOW you don't want the game to die.

You also should KNOW that XOOM is the sole reason there is still a game for us to play.

Do you KNOW that Tilo? 

 

Because I was removed from AHC by the worst CinC NY75 to grace the Allied in the past 5 years.  Day 1 player of 11 years,  7 true and loyal years in AHC giving 150% 24/7 and I get removed from AHC calling a player a "N00b" for refusing to help me cap an AB.  The CinC's word is final,  no appeal....NOTHING.  Judge,  jury and executioner.  Giving that much power to a PAYING CUSTOMER over another PAYING CUSTOMER is a recipe for complete failure.  WHERE is the loyalty and good faith shown to me after all the sacrafice I have given to the game and CRS?

It became personal when they went there...NOT ME.  As for XOOM,  I appealed to him to lift the ban and reverse NY75's decision and you know what I was told???  IM SOL.  Why should I give a shit about a game that discards one of its longest serving and most loyal players by letting the allied CinC that has more personalities then Dr. Jekyl and Mr. Hyde have soo much absolute power over other paying customers he can removed them from the game?

 

I think this is what makes the game so amazing. Have you ever read the stories of the EVE Corporate banks being raided by players to the equivalent of 100s of thousands of dollars? Well, it happened and the company did not step in. It's what the economy in that game was created to do. Work as a self sustaining player driven environment. You were removed from the HC, and want CRS to fix that?

That defeats the purpose of the entire system. 

I am sorry you were removed. I know you care about AHC and the allied side. I, however, don't think that blaming XOOM and making a post like this is the best way to handle it..

Originally posted by tawess

Still it is usually smart to not "call out" people in charge.. Try that with your boss at work and you will see that at best you will have a very difficult time at work and at the worst you will be sacked.

 

So you got a week woth of vacation... Big deal.

I can use the same argument as you.....I guarantee you if the CFO of the companies I have worked for in the past called out their potential customers for being "baggage and freeloaders" they would be in the unemployment line.  Unfortunately this type of behavior is expected and the "norm" in the community and if you speak up about it and voice a different point of view,  you are removed.  The week's vacation from the play skool forums does not bother me,  the hypocracy does.

Originally posted by battleu

Originally posted by Rigamortis

Originally posted by battleu

Originally posted by Rigamortis

Originally posted by battleu

BAR here. 

Let me first say that I have always been a critic of the game and the company. However, let me make one thing really clear, XOOM has done nothing but work to bring people into this game and this community. You are posting this because you are a man-child. This is not the first action that you've done similar to this.

For the MMORPG community at large, this player is posting here because he is banned for being a world renound douche bag. 

Speaking of world renowned douche bags,  BAR is the poster child for the title.  Fact remains what was said was said by a "representative" of a company about to go belly up when they NEED subs.  Bar is just mad if the game goes under,  he will not have anywhere to brag about how good of teh player he is seeing he posts every other day links how UBER he is in a video game.  So BAR,  calling possible premium subs "Freeloaders and baggage" is the way to bring "people into the game"???  You must of went to the same business school as XOOM.

Let me reply to this. Let's take the personal aspect away from this conversation, yes, I know I started it. You've been a long time supporter of the game and popular player in the community. Why make a post like this? You KNOW we are advertising here in a week and you KNOW you don't want the game to die.

You also should KNOW that XOOM is the sole reason there is still a game for us to play.

Do you KNOW that Tilo? 

 

Because I was removed from AHC by the worst CinC NY75 to grace the Allied in the past 5 years.  Day 1 player of 11 years,  7 true and loyal years in AHC giving 150% 24/7 and I get removed from AHC calling a player a "N00b" for refusing to help me cap an AB.  The CinC's word is final,  no appeal....NOTHING.  Judge,  jury and executioner.  Giving that much power to a PAYING CUSTOMER over another PAYING CUSTOMER is a recipe for complete failure.  WHERE is the loyalty and good faith shown to me after all the sacrafice I have given to the game and CRS?

It became personal when they went there...NOT ME.  As for XOOM,  I appealed to him to lift the ban and reverse NY75's decision and you know what I was told???  IM SOL.  Why should I give a shit about a game that discards one of its longest serving and most loyal players by letting the allied CinC that has more personalities then Dr. Jekyl and Mr. Hyde have soo much absolute power over other paying customers he can removed them from the game?

 

I think this is what makes the game so amazing. Have you ever read the stories of the EVE Corporate banks being raided by players to the equivalent of 100s of thousands of dollars? Well, it happened and the company did not step in. It's what the economy in that game was created to do. Work as a self sustaining player driven environment. You were removed from the HC, and want CRS to fix that?

 

That defeats the purpose of the entire system. 

 

I am sorry you were removed. I know you care about AHC and the allied side. I, however, don't think that blaming XOOM and making a post like this is the best way to handle it..

Want to know what XOOM told me when I pleaded with him to help me get NY75's decision reversed was?  "I should log out and reflect" on the situation.  We clearly have a bad apple in the AHC ranks,  proof by several FORMER AHC members playing AXIS or simply quitting and I plead for help and basically get told "tough shit".  There is nothing wrong with a PLAYER RAN organization in a game as long as the core of it is not corrupt.

Gamers,

My word selection and general structure of the posts during that exchange were poorly written (especially in the given context), and the message could've been conveyed more diplomatically. In times of difficulty, things are said, right or wrong, justified or not.

My community will back me up in knowing that I was one of the strongest proponents at RAT HQ to incorporate Free to Play to our game, and eventually assisted in its implementation.

I want to articulate here that I am a strong supporter of the Free to Play model that we have, and DO firmly recognize / appreciate the World War II Online - Free Players, understanding their contribution to populating the battlefield and easing in-to WWII Online's subscription offers at a pace of their choosing.

We will continue to offer Free to Play for any prospective user who chooses to join our unique game, and we will consistently review how we can make it better for them as we have done so recently with introducing the "Airborne Rifleman" to their unit selection.

I'd like to take this moment and apologize to my team and fan base for creating a perception error by utilizing mis-calculated words, that have since been mis-constrewed as an assault on a game we continue to be passionate about, and work so hard to maintain / grow.

The only thing I took from the reply of this person in charge is they helped prove the OP's point by not knowing the difference between THEN and THAN.  So this guy should be in charge of his 2nd grade grammer before he is in charge of a company in any way, shape or form.  THAN is used after adjectives and adverbs to introduce the second member of a comparison, i.e. I am taller THAN he is.  THEN is used as an adverb to show, among other things, a consequence; i.e. THEN they are freeloaders.

What a maroon.

I dont play WWII online as i think it way too dated... but

OP you kind of insulted the guy so what did you expect him to do?