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General Discussion

General Discussion 

News & Features Discussion  » The War Z: An Open Letter to the Community

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75 posts found

Novice Member

Joined: 10/05/03
Posts: 6721

Gaming should be about fun, not gender equality.

12/27/12 3:38:31 PM#21
Impressive. Not often you see an apology like this from a development studio. But talk is cheap, what matters is action.

Hard Core Member

Joined: 3/22/07
Posts: 1409

12/27/12 3:44:38 PM#22
We chose to rely too much on numbers – percentage of refund requests, number and dynamic of our daily and monthly active users, etc. Well, in hindsight – those things probably work well for more casual games, but the hardcore PC gaming community is much different and can be very vocal about what they feel. Even when the percentage of players with negative comments is small, as the community grows, even a small percentage can add up to be a very significant absolute number. And it’s not just a number – those are real people with real issues they are having with the game. OP Productions (publisher for War Z) and me personally have failed to address those issues effectively.
the game is now so popular

"Negative Nancies are just a vocal minority, but we're starting to think even those pesky whiners are human! The majority is very pleased with our game!"

I admit I haven't played this game, but this letter sounds mostly like a marketing move. "Don't worry, our game is really awesome and people love it! Buy it NOW!" I'd understand a letter like this after a small-scale, but embarrassing mistake like Funcom's continuous failures to release a TSW update or ANet's buggy events or Valve letting War Z in Steam. However, War Z's launch is a bit worse than that, isn't it?

Originally posted by Yamota
Impressive. Not often you see an apology like this from a development studio. But talk is cheap, what matters is action.

Also this.


Novice Member

Joined: 1/20/05
Posts: 3317

12/27/12 3:44:51 PM#23
Hundreds of thousands?  Delusional much?
  User Deleted
12/27/12 3:48:52 PM#24
Good to see this sort of behaviour.

Advanced Member

Joined: 4/05/12
Posts: 396

12/27/12 3:51:46 PM#25
Originally posted by Aconsar
Originally posted by MMOdad72
Originally posted by Aconsar
Originally posted by Dopplerman

Just 4 words:



That is a hard as a anvil reason to think twice about War Z and its future :P

This is misleading.  Steam didn't "reject" the game, they actually greenlit it which was a mistake.  The game was/is not ready for even release yet, so this "foundation release" is just an extended beta, doesn't matter what they label it.

WarZ still has a page on steam and will rerelease when it's in a proper release state, should that ever happen.  But right now there's still too much being added/changed and the hackers are the major issue plaguing this game.

Boy that's some spin there.

Steam agreed to sell it because the DEVELOPER SAID IT WAS READY. Steam doesn't make that decision , if the developer had been truthful to begin with they would never have let it go for sale.

Acting like it was Steams final decision to sell it is ridiculous. Steam agreed to allow it to be sold , the developer had full power to not let them happen , but they chose to anyway for the money grab.

And then Valve realized it shouldnt be there. Valve made the right decision , Sergey would still be letting it be sold on Steam if Valve would allow it.

It's no spin, steam looks into every game that's put up on the list to sell...


From what I see, this wasn't a greenlight project and it was just processed through normal steam measures.  It was majorly valve's fault for not seeing that what was listed as game features presented were not even close to what the game currently had.

I never said it was a wrong move, I never defended the company for making this huge mistake, so get off your soap box and come back down to unbiased land.

actually because the developer and its parent company had a previous relationship with steam and valve there was no quality checks at all, its meant to fast track releases from approved devvelopers but in this case its obvious that it was abused, but its pretty funny that you think what youdo.



Novice Member

Joined: 6/03/11
Posts: 130

12/27/12 3:55:20 PM#26
This game was not in development before Day Z. It tried to ride the coat tails and fell on it's face. They lied about being in development for 2 years....among other things. lol@that

Advanced Member

Joined: 9/19/08
Posts: 489

12/27/12 4:54:24 PM#27
Originally posted by Aconsar
It's no spin, steam looks into every game that's put up on the list to sell...


From what I see, this wasn't a greenlight project and it was just processed through normal steam measures.  It was majorly valve's fault for not seeing that what was listed as game features presented were not even close to what the game currently had.

I never said it was a wrong move, I never defended the company for making this huge mistake, so get off your soap box and come back down to unbiased land.

It seems abundantly clear, that you have no clue WTF happened here. Also it's quite clear you have no clue how Steam works at all. You try to push this onto Valve? Yeah, you're delusional.

I won't even bother explaining, because it's also very clear what your stance would be, even after that.


Spotlight Poster

Joined: 7/19/06
Posts: 1474

12/27/12 5:05:43 PM#28

No word of them unbanning the thousands of accounts that got banned for mentioning the steam lies.

No word on giving refunds to those asking for it.

No word on actually fixing the game from the copy of War Inc it is.

No actual apology for the many lies

So, to sum it up...  Just damage control for all the hits they are taking.  You know its bad when Forbes runs the story.  You know they had to do something and I'm actually shocked that this was the best they came up with.


Apprentice Member

Joined: 10/19/03
Posts: 344

12/27/12 5:09:47 PM#29
I hope they do better in the future but even in early alpha sergey came out with this poor me apology and its all my fault etc this isnt even alpha we apologize etc its almost the same many times can you keep apologizing for your poor development team.

Advanced Member

Joined: 8/25/06
Posts: 1405

12/27/12 5:26:42 PM#30

nice letter -not needed, but hopefully will shut the trolls up. still love the game. fully support the game for what it is :

pure hardcore FPS -PVP!...for now.



Novice Member

Joined: 9/24/09
Posts: 98

"Life is a joke, stand around and you'll miss the punchline."

12/27/12 5:49:11 PM#31
There was a thread talking about this in general discussion on the game forums that was just deleted, so nope things are not changing, still nothing but hot air from an arrogant individual.

Apprentice Member

Joined: 10/06/07
Posts: 83

12/27/12 5:49:46 PM#32
Just horrible what some people are saying...


Apprentice Member

Joined: 11/22/10
Posts: 465

12/27/12 6:08:14 PM#33

Words are easy and going on past actions I certainly wouldn’t buy into this game or developer.


Apprentice Member

Joined: 6/09/12
Posts: 411

12/27/12 6:53:02 PM#34
Originally posted by Rawiz


PS. This letter was not written by Sergey Titov, the english in it is far too good. Also it's very questionable, that people would even believe a single thing he says at this point.

This was my first thought as I was reading the letter, every response I have read from Sergey has been poorly written, this letter does not convey the feeling that he wrote it at all, I imagine it was passed onto an unpaid intern to sort out.

He emphasised the point that the vocal members of the community where in the minority, if this truly was the case he would still have carried on ignoring them and just looked at the "700k" of players he has roaming about his 50-100 man servers.



Novice Member

Joined: 3/06/11
Posts: 15

12/27/12 8:20:17 PM#35
No mention of the legally imposed name change of the game should be a red flag.

Apprentice Member

Joined: 12/02/10
Posts: 1133

12/27/12 11:04:09 PM#36
Originally posted by orbitxo

nice letter -not needed, but hopefully will shut the trolls up. still love the game. fully support the game for what it is :

pure hardcore FPS -PVP!...for now.


All those players are trolls? The reviewers? The movie studio? Steam???


You can support what you want but please be aware that you may be supporting some shady people and damaging the games industry. If you want this kind of fps-pvp I would have thought your cash would be best spent of the DayZ standalone.


Novice Member

Joined: 8/03/03
Posts: 206

12/27/12 11:06:36 PM#37

I smell a giant load of bullshit :).

And for anyone to lazy to read it basically says, "Yap, we fucked up, do we care? Meh..we already made money..".

"Life is not judged by the breaths we take, but by the moments that take our breath away."


Apprentice Member

Joined: 4/24/10
Posts: 531

12/27/12 11:08:30 PM#38
For some reason I still don't trust them.

Apprentice Member

Joined: 11/27/08
Posts: 79

12/27/12 11:17:46 PM#39

What Has Been Seen Cannot Be Unseen...



Novice Member

Joined: 5/18/10
Posts: 83

12/27/12 11:22:55 PM#40

Quite frankly I have been wondering why they released in such an unfinished state as that none of what they were claiming was in the game? They were trying to say it was a beta, but  that's what testing is for? Why release a product in beta as a finished product other than just a money grab and to hell with the buyers. I was thinking about getting the game, but not now. If they are not gonna put out a game in a finished state, then the game is not worth a second look.

People were all up in arms about ToR when it was put out and yet it could be played all the way thru with what they said was gonna be in it. A lot needed fixing because of bugs and such, but at least it was in the game.

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