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The Secret World

The Secret World 

General Discussion  » Taking legal action against The Secret World

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382 posts found
  lizardbones

Elite Member

Joined: 6/11/08
Posts: 10888

I think with my heart and move with my head.-Kongos

12/14/12 10:06:26 AM#221


Originally posted by Ortwig

Originally posted by Slampig Oh boy, another one of these threads...
Yeah, we need to stop posting and let it die...



Agreed. We should stop quoting people and posting in this thread. For reals.

I can not remember winning or losing a single debate on the internet.

  Omnifish

Novice Member

Joined: 2/16/11
Posts: 615

I'll kick your a**e so hard, you could build a swimming pool in the footprint!

12/14/12 10:13:00 AM#222
Originally posted by Yamota
Originally posted by Omnifish
Originally posted by Teala
See, it is for this very reason that lifetime subs are worthless.

Quite true, someone always ends up getting offended because they change the business model at some point to atrract new business.

Most TOS state specifically that you don't own anything to do with the game, it's pretty much a rental agreement, you pay them a charge to access a, 'service', they allow you to do so as long as you agree to their terms.  Empathise on their terms.  Their terms does not mean consulting you on if they'd like to change the business model.  

We've seen this before and tbh there've been worse examples, (I'd dread to think what those who took the CO lifetime sub think now of the, 'value', of their purchase.  Also make no mistake, it is a shitty move by any company to offer a lifetime sub for a game, it gives me no confidence in the future of the title.), put it down to experience and maybe next time you might not be so willinging to throw your money on fool's gold.

Bad example. Rental Agreements cannot just be changed on the fly, unless their is a clause which says it can but usually there is no such clause as that would not make much sense to sign a service agreement and then have it changed without the signer being offered to give consent, compensation or similar.

Clearly you don't have much experience with service contracts then, because contractors will and do change the service provided if it suits their business needs.   Say for instance an ISP downgrades your service for some reason, they will offer to cancel that contract if your not happy with the terms now, but your not owed anything. Companies change agreements constantly and only offer a termination at best if a customer isn't happy with that change.  This is a question of ownership and as you don't own the IP, network or whatever your not entitled to any compensation because of that change.

Would you realistically think that, say if you had a phone contract, and they decided to put up the charges drastcially, you could cancel and then get all your money back for all the time you used that service? 

Your only owed something if the service isn't provided to what they stated. With a lifetime sub you are guarnteed access to the game but not access to all of the content the game may/or may not have in the future. If you were then expansions and the like would be included as part of that deal.  If said lifetime subber can access the game still, then the company hasn't broken any contractual agreement, they've just added extra services to what they offer as optional extras.

 

This looks like a job for....The Riviera Kid!

  Spiider

Advanced Member

Joined: 2/15/05
Posts: 440

12/14/12 10:13:49 AM#223

To all AULA and Terms and Condition fetishists: These do not trample laws of the country you live in. For the last time, you can click on accept when company claims you have to pass them a kidney yet this would still be illegal.

Now my dear clueless "I'm so scared of Terms and Condictions" people, a one sided change of contract is not allowed in any normal country and you have the right to take legal action. And if you have a good lawyer and plenty of cash to go around you will win.

See where I'm going with this? It is not just possible but very probable that this person will win his lawsuit. "Will it be worth it?" is completely different question.

Same happens to you with your banks, cell phone companies, credit card companies... They all change existing contract one sided and hope there is enough sheep to not react in fear.

Dura lex sed lex. (it has nothing to do with Durex).

No fate but what we make, so make me a ham sandwich please.

  zymurgeist

Elite Member

Joined: 12/24/04
Posts: 5199

12/14/12 10:21:37 AM#224
Originally posted by wormed
People seem to think contracts protect companies from doing completely illegal and ridiculous shit.

 People seem to thing that changing your business model is completely  illegal rediculous shit.  They're wrong.

"Strong and bitter words indicate a weak cause" ~Victor Hugo

  Spiider

Advanced Member

Joined: 2/15/05
Posts: 440

12/14/12 10:26:11 AM#225
Originally posted by zymurgeist
Originally posted by wormed
People seem to think contracts protect companies from doing completely illegal and ridiculous shit.

 People seem to thing that changing your business model is completely  illegal rediculous shit.  They're wrong.

Changing business model <> Breach of contract.

Hard to understand?

No fate but what we make, so make me a ham sandwich please.

  Skooma2

Advanced Member

Joined: 3/05/08
Posts: 685

12/14/12 11:16:53 AM#226

Filing the lawsuit in federal court:    $300.00

 

Expenses incurred in preparing paperwork, serving summons, etc.:  $100.00

 

Having to pay Funcom's attorney's fees for filing a frivolous lawsuit: Priceless

Hedonismbot: Your latest performance was as delectable as dipping my bottom over and over into a bath of the silkiest oils and creams.

  Zinzan

Novice Member

Joined: 3/03/06
Posts: 1368

12/14/12 11:19:54 AM#227
Originally posted by Slampig
Oh boy, another one of these threads...

It's amusing to watch people try :)

Expresso gave me a Hearthstone beta key.....I'm so happy :)

  User Deleted
12/14/12 11:26:01 AM#228

You do realize that they could just shut the game down and cut their losses right?

I mean what's the legal ramifications of that?  Oh that's right, nothing.  Lifetime means until the game ceases to exist.  Everyone knew there was a good chance this would happen.  I would be happy that you're getting more for your investment and they came up with a sound B2P option to get more people to play.  It's win win.

  maxhyde

Novice Member

Joined: 4/06/11
Posts: 6

12/14/12 12:39:13 PM#229

Well I did the same thing...but I have no doubt that any suit that comes up regarding it will be quickly thrown out by a judge.

You paid 200 to basically cover a lifetime of subs.  Done...They have granted that, of course now it costs 30 dollars (BTW I paid $49.95 and I imagine you did too may as well add the extra 20 in there).  So you got 6 months (90) or almost half your money for the service you intended...and now they change the model and you will still reap benefits forever as long as you login and use it in the store

Now I get something I was never going to have...money in the shop.  I paid for a sub and decided extras (store stuff) weren't going to be worth it to me so I have never even looked at the cash shop except I think I got my free stuff from there.  So bonus now I have a lifetime sub, free money and all DLC content (not sure this was included in the GM pack).  Pretty sure I am coming out ahead, even without the 20% discount, just not in the same way as I had thought I would.

Anyway I love the game and if my $250 helped  get it released or helps get more content and a more vibrant comunity I am all for it because I think the game is innovative and fun to play.  If it helps improve the game, even better.  I am just saying I invested in the game.  I am entertained by it and the only way I feel I lose in this deal is if they shut it down alltogether

Time will tell but I think I spent my money wisely now and that is all that matters to me

  pauly6478

Novice Member

Joined: 8/18/05
Posts: 301

12/14/12 12:42:41 PM#230
After years of seeing what game companies have done to screw over their customers I gotta say shame on you for ever putting in for a lifetime sub.
  korent1991

Novice Member

Joined: 5/01/09
Posts: 1405

12/14/12 1:08:25 PM#231
Originally posted by zephermarkus
Originally posted by Synthetick
Originally posted by CalmOceans
Isn't this why mobile providers let former users get "grandfathered in", because if they change the terms of service when someone has a contract, they get sued?

Try READING the terms of services, jesus.

Of course a mobile provider has a completely different terms of service than an multiplayer online video game where within that industry the pay models are constantly shifting.

Apples and grapefruit.

EULA AND TOS never hold up in court and the customer always wins. Tos and Eula are there so that ididots that don;t know any better are scared to try and do anything. Go read and mmo lawsuit and u will see the person that lost an account or had some other gripe that is covered in the tos the courts have always hrown the tos and eula out. You can't  take payment for something then take it away that is stealing.

I wonder, could you give me just 1 proof where the actual customer won against any mmorpg company because the company introduced some changes to their existing game?

Oh and BTW, for TOA or EULA to be void one of the involving parties has to actually breach it.. And gaming company made it to cover up everything they might eventually need, and introducing new game mechanics or changing their product (of which you actually have no ownership on - neither the account you bought is yours [by the TOA]). So there's not much you can go for to prove your case, because whatever you'll try they got it covered with it...

To make it even harder for you to win or prove a case, companies like this usually have the best lawyers money can buy. :D

"Happiness is not a destination. It is a method of life."
-------------------------------

  zyklonian

Novice Member

Joined: 11/07/08
Posts: 52

12/14/12 1:15:59 PM#232
this is why you never sign up for these lifetime deals but there will also be that select few that always do and get mad when they get burned.  learned my lesson with turbine years ago.  anyways kudos to funcom for doing this ill acually buy TSW now.
  Siug

Hard Core Member

Joined: 5/02/12
Posts: 1024

12/14/12 1:22:03 PM#233
Originally posted by pauly6478
After years of seeing what game companies have done to screw over their customers I gotta say shame on you for ever putting in for a lifetime sub.

Why? This is my first lifetime sub after playing MMOs over 10 years and I don't regret this purchase. There are some apparently annoyed by this move and there are people like me who like the change. 

  User Deleted
12/14/12 3:15:23 PM#234
Do people really "take legal action" over a couple hundred bucks? That's 15 minutes of a decent lawyers time...
  User Deleted
12/14/12 3:28:25 PM#235
 
 
  OMGr8573

Advanced Member

Joined: 5/29/07
Posts: 96

12/14/12 3:40:15 PM#236
Originally posted by banzai014
Originally posted by Ortwig

Sigh.  Please go read the FAQ (carefully!) on how things are changing for subs and lifetimers.  I think you will see that both are making out very well with the transition, even better than where things were yesterday.  It's actually a better deal than the old GM pack.

http://forums.thesecretworld.com/showthread.php?t=62789

It doesn't matter. It might be a deal, but it's not the deal I signed up for: and 1200 points is still $10, less than $15 a month.

The right thing to do is refund our remaining time and if we want to sub for your "better deal" we will.

So you're getting to play the game as you always have, but now you're getting that and more bonuses and that's a bad thing?

$14.99 a month lets you play the whole game plus they are throwing in some types of a bonus and you're complaining?

  banzai014

Novice Member

Joined: 8/03/12
Posts: 35

 
OP  12/14/12 3:51:13 PM#237

Well after Anarchy Online, Age of Conan and now The Secret World, it does appear that Funcom's policy is that there's one born every minute - although in this case not enough it would seem to prevent the game going F2P within months.

You have to wonder why the company keeps churning out MMOs instead of supporting them - because they burn all their old customers.

I really wish this wasn't my first MMO. I feel WoW has made a lot of people more savvy about how they spend their money.

  fallenlords

Novice Member

Joined: 5/16/10
Posts: 700

12/14/12 3:52:16 PM#238
Originally posted by Psychow
Do people really "take legal action" over a couple hundred bucks? That's 15 minutes of a decent lawyers time...

It's kind of a matter of principle.  While the wounds are still fresh taking a course of action seems like a legitimate way forward.  But in the cold light of day, you realise it's not worth the hassle.   Instead you become bitter and twisted towards said company.   Again I would say if Funcom want some more people like me, willing to put the boot in at every opportunity and looking forward to their ultimate demise, carry on.  If they want to make things right, for once, offer a refund to the lifetime subs who are not happy.  It will probably be a handful of people who will take up the offer and it shows as a company they have changed.

  TribeofOne

Advanced Member

Joined: 7/10/05
Posts: 978

12/14/12 3:57:56 PM#239
any lifetimer that demands and gets a refund should also have their characters and account deleted IMO demanding a refund for such a blatantly unwarranted reason is in my mind similar to doing a credit card charge back and most mmos delete accounts that chargeback
  Weretigar

Novice Member

Joined: 10/15/10
Posts: 626

If you watch a game, it’s fun. If you play it, it’s recreation. If you work at it, it’s FF-XIV.

12/14/12 3:59:24 PM#240
Originally posted by TribeofOne
any lifetimer how demands and gets a refund should also have their characters and account deleted IMO demanding a refund for such a blatantly unwarranted reason id in my mind similar to do a credit card charge back and most mmos delete account that chargeback

This should be true to anyone that plays any game unless it's a console game and their disk was defective. So agreed.

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