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Hi All, I am kinda new at the world of MMORPG, pleae excuse me. I have a bad experience on my first MMORPG game....and i really like to know where i can actually file a complaint on this company. Is there a governing body that handles such cases? I hope there is such body to investigate and close down this company for good. PS: Dont ever play anything developed by MIRA game. You will regret it. Kindly let me know. Thanks |
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12/14/12 4:14:54 AM#2
depends on the country you live in. most wont do anything as its a private company that is hosting the game. unless there is some form of money fraud people tend to not care. if it is money related you can try dealing with it via the company you used to buy stuff (credit card/paypal.. ect) but as for actually filing a claim against them, not really no. CPU: Intel Core i7 CPU 860 2.8GHz < |
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12/14/12 4:24:05 AM#3
you usually move on, lesson learned.
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12/14/12 5:02:34 AM#4
No body to complain to, no way to get your money back. And being unhappy with the service is not good enough reason to even try.
Never argue with a fool, onlookers may not be able to tell the difference. -Author unknown, attributed to Mark Twain |
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12/14/12 5:10:07 AM#5
You can always complain to the Better Business Buro to atleast warn future people of their scams.
Otherwise just move on. |
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12/14/12 5:11:43 AM#6
mira?
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12/14/12 5:12:41 AM#7
Originally posted by Novusod Better Business Donkey? Thanks for the chuckle |
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12/14/12 5:16:57 AM#8
Originally posted by moguy2 Burro I think the prostitute mod corrupted your game files man. -elhefen |
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12/14/12 5:24:39 AM#9
Originally posted by yylee82000 Yes, it's you. What you want will NEVER happen in a million years, so just shrug your shoulders, leave it and don't look back. It's a GAME - nothing important. |
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12/14/12 7:34:36 AM#10
Originally posted by yylee82000 Could you explain your un-ethical issue? Else you should first contact the gamecompany itself? All depends on what type of issue you have, and since your are new to the world of MMORPG it might be wise to explain abit more about the issue you are having. |
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12/14/12 7:42:40 AM#11
Originally posted by Quirhid Come on now, you don't have enough detail to make declarative absolutes like that. OP didn't provide any detail at all. |
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12/14/12 7:55:48 AM#12
Yes, the BBB is probably your best bet.
Thanks, |
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12/14/12 8:03:04 AM#13
Originally posted by worldalpha I have tried the BBB for issues before and they are a joke. All they do is send your complaint to the company and than send the companies' "your SOL" letter to you. They are a glorified mailing service and do nothing to help with the issue. On the bright side the "your SOL" letter is completely true, you can't do anything in my experience. If it is really unethical, you can contact the internet community. There are always brilliant people out there looking to take a shot at bad buisness.
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12/14/12 8:13:50 AM#14
Unless the activity was clearly criminal, as in it violated laws or regulations, then there's very little to do except contacting the game's customer service, explaining the situation and asking for resolution.
One key word here is "asking". The consumer's position is so weak that "demanding" a resolution will do very little other than having the account banned. I've seen numerous posts from players where this has happened. |
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12/14/12 8:29:33 AM#15
I too thought of BBB but it's a voluntary service. Companies aren't mandated to use it so you won't find all of them there. You can make complaints on this site and get more coverage sometimes - at least the public can see your complaint and resolution attempts. http://www.ripoffreport.com/ I can't remember the name of the other site like ripoff - it had the word consumer in it but it also let you lodge complaints publicly.
If it was considered an internet scam you might be able to petition them to investigate here. http://www.ic3.gov/complaint/default.aspx http://en.wikipedia.org/wiki/Internet_Crime_Complaint_Center "The Internet Crime Complaint Center, also known as IC3, is a multi-agency task force made up by the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).[1]" If you aren't in the US, well, I don't know what they do lol |
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12/14/12 11:18:06 AM#16
Originally posted by LadyEuphei The reason you think they're a "joke" is because, like a lot of people, you assumed they had some authority. They don't, they never claimed to, and they never will. It's a non-profit organization that collects complaints and attempts to mediate between customer and business. That is all they do. If the business doesn't care to resolve a problem or doesn't agree that there *is* a problem, then all the BBB does is register the complaint in their database. When you're looking for service, and are unsure whom to deal with, you can call the BBB and ask for information about complaints and how they are handled. In some industries, having a clean reputation with the BBB is important. In others, it's meaningless. tl;dr: No one ever said the BBB was a business police force, or that they could force companies to be nice. Somehow, the American public invented that bullshit all on their own. The fact you fell for it isn't the BBB's fault. I can also roleplay the tower in a chess game and shout "is that a peasant at the horizon I see? I will smash it I will! Oh damn I broke one of my merlons!". -- maji |
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12/14/12 11:41:47 AM#17
If they did something fraudulent, such as charging your credit card $100 when you only agreed to pay $10, then you could take it up with your credit card company. But shy of actual fraud like that, there's not much you can do. You could perhaps explain what happened and if your story is sufficiently outrageous, hope that it gets passed around. But if it's nothing more than a routine case of, say, changing the contents of a pay to win item mall, or making the probability that you get a "good" item out of a random item box from the item mall lower than you were hoping, then your story would merely be one more example of what everyone and his neighbor's dog knows commonly happens with pay to win item malls. |
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12/14/12 6:44:08 PM#18
Unethical behavior is not necessarily illegal behavior.
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12/14/12 7:27:10 PM#19
i lodged a complaint against gpotato with BBB and Gpotato sorted everything out asap and apologised. Note: it was a money related issue. If your complaint is something about non money related it probably wont be taken seriously.
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12/14/12 7:30:36 PM#20
Originally posted by Icewhite It is likely. Can you say it isn't? Never argue with a fool, onlookers may not be able to tell the difference. -Author unknown, attributed to Mark Twain |
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