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Hardware  » Mouse Lag under heavy load

9 posts found
  SlickShoes

Apprentice Member

Joined: 3/01/06
Posts: 1037

 
12/12/12 8:54:25 AM#1

I have a wireless mouse, a logitech M570 trackball mouse, it is great for when I can't be bothered to leave the sofa to play games.

Anyway it worked fine for about a month, however I now have massive problems with it.

It works fine on the desktop and in game menus, but as soon as I start playing any game it becomes unresponsive and won't register clicks or movement, maybe it will register every 5th or so click of the mouse if I am lucky. If I go back to the game menu, it works again, if I go back to my desktop it works again.

I have tried plugging in the usb dongle to another port, uninstalling the logitech software, uinstalling all drivers, changing the batteries. The mouse is close to the computer so there is nothing in the way of the signal. 

My operating system is Windows 7 x64 Pro.

I brought the mouse in to work and have Windows 7 x64 Enterprise on my iMac here, I plugged the dongle in and it works straight away, I played 3 games of Counter Strike with it and got lots of headshots and 0 input lag.

I am tearing my hair out now, the only thing I can think of it being is some sort of interference from my router at home? There are no other devices using wifi or anything similar turned on at home. All I have on is my  wireless mouse, my laptop and my router.

 

If anyone has any ideas at all, I would love to hear them!

  Ridelynn

Elite Member

Joined: 12/19/10
Posts: 2203

12/12/12 9:37:54 PM#2

Most of the time, mouse problems are caused by one of two culprits:

Mouse driver software:
Try uninstalling everything from Logitech and letting the default Microsoft mouse driver work and see if you have problems. You won't get any fancy options, but usually it clears up lag/skipping/tracking problems

Per-Game Mouse Smoothing/Hardware Acceleration:
Not all games use hardware mouse acceleration. Some have options to turn it on and off. Other games have "mouse smoothing" or "UI Lag" settings. All of these can have an effect on the mouse pointer.

  Kilrane

Novice Member

Joined: 1/16/09
Posts: 210

12/12/12 11:53:49 PM#3
Originally posted by SlickShoes

I have a wireless mouse, a logitech M570 trackball mouse

=O

 

I'm not the only person out there who uses this to play games on then? And as far as your problem goes I don't know what to tell you. I've been using mine for over a year now and I never experience this while playing games. Hopefully you are able to figure it out =\

Quizzical: One of the fundamental laws of the universe is that if an acronym is used often enough, someone will try to pronounce it.

Kyleran: It's like how the Hebrews feel about the true name of God, it's never to be pronounced. If I actually try to describe it vocally to others I tell them I play online games.

  thinktank001

Hard Core Member

Joined: 12/13/08
Posts: 1607

12/13/12 12:30:16 AM#4
Originally posted by SlickShoes

I am tearing my hair out now, the only thing I can think of it being is some sort of interference from my router at home? There are no other devices using wifi or anything similar turned on at home. All I have on is my  wireless mouse, my laptop and my router.

 

If anyone has any ideas at all, I would love to hear them!

 

I don't know about the buttons, but have you cleaned your trackball?   That will make your cursor less responsive.

  ZombieKen

Advanced Member

Joined: 3/30/10
Posts: 4000

12/13/12 12:47:04 AM#5
Originally posted by SlickShoes

 

but as soon as I start playing any game it becomes unresponsive

Two ideas:

it might be an issue with DirectX input handling.  I don't know much about it.  I looked at dxdiag and there's no configuration options.

Unresponsive IO used to indicate an issue with interrupt sharing, where multiple pieces of hardware share the same hardware interrupt signal and a conflict exists.  This one I have a suggestion.  Have you changed any other hardware on the system around the same time that this started happening?  If so, remove as much as you can (if you don't want to physically remove, you can probably disable from device manager).  If disabling something resolves the issue then you found the conflict.

 

One last possible direction is to lookup the mouse name with the name of one of the games (preferably a very popular one) that has the problem and see if anyone else is having the same issues.  I've found some strange fixes this way.

 

Hope this helps.  I'm not much on hardware newer than the 80286 :-)

  SlickShoes

Apprentice Member

Joined: 3/01/06
Posts: 1037

 
12/13/12 5:53:49 AM#6

Thanks for all the replies folks!

I have had to concede that it's some sort of interference in my house. I used the mouse at work and it worked fine.

I took it home and tried it next to the TV and router and it works flawlessly, I took it over to the sofa and I started to get the input lag and lose responsiveness. 

At that point I turned everything off in my house apart from the laptop and mouse, and sitting on my sofa it was still happening. I moved to another room or even another part of the room and it was fine again.

I have another person living above me so can only assume he has some device that is interfering with it, it's the only thing I can think of that would cause this problem.

I have nothing out of the oridinary running on the computer, just the game I am playing, MSE, and sometimes winamp. It is a clean install with no junk at all just Windows and my games.

The computers specs are 2nd gen i7 2.2GHz, 8GB DDR3, 7200rpm HDD, AMD 6750m 1GB.

To the other person that has this mouse, have you have any problems with it while not keeping it completely flat? This is the only other thing I can think of other than interference, when its on my sofa its at a very slight angle not a flat surface, hence why I bought a trackball mouse and not a normal one.

Like I said it did work fine for a whole month which is why I think the guy upstairs has bought something that's conflicting with it.

  SlickShoes

Apprentice Member

Joined: 3/01/06
Posts: 1037

 
12/13/12 5:55:11 AM#7
Originally posted by XAPGames
Originally posted by SlickShoes

 

but as soon as I start playing any game it becomes unresponsive

Two ideas:

it might be an issue with DirectX input handling.  I don't know much about it.  I looked at dxdiag and there's no configuration options.

Unresponsive IO used to indicate an issue with interrupt sharing, where multiple pieces of hardware share the same hardware interrupt signal and a conflict exists.  This one I have a suggestion.  Have you changed any other hardware on the system around the same time that this started happening?  If so, remove as much as you can (if you don't want to physically remove, you can probably disable from device manager).  If disabling something resolves the issue then you found the conflict.

 

One last possible direction is to lookup the mouse name with the name of one of the games (preferably a very popular one) that has the problem and see if anyone else is having the same issues.  I've found some strange fixes this way.

 

Hope this helps.  I'm not much on hardware newer than the 80286 :-)

I found a whole giant forum thread on the logitech site with people having the same issues with one of there normal wireless gaming mice, it was about 13 pages long and no one had managed to fix it.

  Quizzical

Guide

Joined: 12/11/08
Posts: 11215

12/13/12 10:59:54 AM#8
You know why I tell people to go wired if at all you possibly can?  Well, you've just found one of the reasons.  But only one of them--and there are several.
  SlickShoes

Apprentice Member

Joined: 3/01/06
Posts: 1037

 
12/13/12 3:49:33 PM#9
Yeah, I moved my lazy ass to the other end of the sofa and im using my Razer wired mouse now haha