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Hardware  » PC loses power while playing Rift.

14 posts found
  jonesing22

Advanced Member

Joined: 9/01/10
Posts: 632

 
OP  11/19/12 10:18:32 AM#1

http://www.mmorpg.com/gamelist.cfm/game/431/view/forums/post/5412893/thread/369836#5412893

details/Dxdiag is posted there. Please help

  User Deleted
11/19/12 10:19:59 AM#2
Sounds like your graphics card is crapping out on you or your system is overheating.
  jonesing22

Advanced Member

Joined: 9/01/10
Posts: 632

 
OP  11/19/12 10:35:46 AM#3
okay, it's also happening on BF3, so I'm going to assume it's any game.
  jdnewell

Elite Member

Joined: 7/04/06
Posts: 1744

11/19/12 10:38:35 AM#4
I am betting its the PSU. Sounds like you bought a prebuilt comp. and I would bet a dime to a dollar the psu they used is a very cheap one that barely would run the system anyways.
  User Deleted
11/19/12 10:42:42 AM#5

I have no clue what's current, but maybe someone can suggest hardware sensor utility that could help you track this down.

 

I agree with the idea that it's most likely heat or failing voltage.  Sensors should be able to show you what and where.

  jonesing22

Advanced Member

Joined: 9/01/10
Posts: 632

 
OP  11/19/12 11:08:46 AM#6
I'm looking for a coretemp download now - someone suggested it for temperature monitoring
  Quizzical

Guide

Joined: 12/11/08
Posts: 12766

11/19/12 1:07:07 PM#7

Sounds like a bad power supply.  What power supply do you have, anyway?  If you took the "standard" 800 W power supply on Cyber Power PC, then it's a piece of junk and needs to be replaced immediately.

Fortunately, a GeForce GT 440 is a fairly low end video card, so it doesn't need a ton of power.  If you leave your processor at stock speeds, then either of these will do:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817139026

http://www.newegg.com/Product/Product.aspx?Item=N82E16817371033

If you'd like something a little stronger (and higher quality) to leave room for upgrades, then this will get the job done:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817151093

The question isn't whether your power supply is a problem.  Rather, it's whether your power supply is the only problem.  A bad power supply can damage other components, so let's hope that hasn't happened yet.

  stayontarget

Guide

Joined: 10/04/08
Posts: 6117

Girlfriends come and go but Epic battles are Soulbound

11/19/12 1:20:10 PM#8
I've had this issue on a few computers over the years,  most was caused by a bad PSU with the exception of one computer that had a bad stick of ram that was causing the crashing.

Velika: City of Wheels: Among the mortal races, the humans were the only one that never built cities or great empires; a curse laid upon them by their creator, Gidd, forced them to wander as nomads for twenty centuries...

  ShakyMo

Apprentice Member

Joined: 11/21/11
Posts: 7246

11/19/12 1:35:18 PM#9
Memory bugs usually just crash your game or give a bsod.

Power off is either faulty psu or overheating cpu. Most likely the former as i7s shut down cores and stuff when they get hot.
  simonwest80

Novice Member

Joined: 4/07/11
Posts: 173

11/19/12 5:58:22 PM#10
I have seen the over heating issue a few times a quick way to test this is by trying to turn the system on straight after the power off.  If the system boots straight back up with no issues then i would say it isnt heat related, if the system turns on for a few seconds then powers down again i would say this is a very high chance that it is heat related.
  mikecackle

Novice Member

Joined: 4/05/12
Posts: 157

I'm a player not a gamer.

11/19/12 6:04:12 PM#11

You want SPEEDFAN software google it.

A system shutdown is normally a cpu protection, which you set in BIOS

A high end GPU card usually can power down to lower graphics when heating up or warn....

Check your cpu and gpu fans are working, and not full of dust.. the number one culprit..

It's not the PSU, that I will guaruntee. The graphics card/drivers can detect lower power and shutdown the extra features and wont shut down the system

MY guesstimate, CPU OVERHEAT / CHECK FAN / CLEAN DUST

 

  Fusion

Old School

Joined: 5/21/03
Posts: 1293

11/19/12 6:09:27 PM#12

I'm betting that your PSU is slowly dying and the currents are fluctuating.

 

Happened to my last PSU which lasted for aprox. 2 years.

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  User Deleted
11/19/12 6:15:05 PM#13

I had this problem back when I was playing Aion, my CPU was overheating. I hadn't changed the thermal paste or cleaned out the heatsink/fan in several years. Once I did everything worked like it was brand new.

Is your fan spinning loudly? Check your temperatures with a program like Speedfan.

  Ridelynn

Elite Member

Joined: 12/19/10
Posts: 3166

11/19/12 8:21:47 PM#14


Originally posted by Wolfenpride
I had this problem back when I was playing Aion, my CPU was overheating. I hadn't changed the thermal paste or cleaned out the heatsink/fan in several years. Once I did everything worked like it was brand new.

Is your fan spinning loudly? Check your temperatures with a program like Speedfan.


Shouldn't have to change out the thermal paste if it's done properly to begin with, although with a pre-built, it's anyone's guess. If it has one of those sticky thermal pads (like stock Intel coolers love to come with) those are an absolute nightmare to clean up - it's like caked on double-sided sticky tape, and it all has to come off before you can put the thing back together. So word of warning before you go tearing the heat sink off the CPU - it could be a bit of a chore getting it back together. If temps on the CPU are fine, then I would just dust the fins on the cooler but leave the heat sink firmly attached. If temps on the CPU are off, I'd start with a good cleaning, and if that doesn't help, then pull and reseat the heat sink (there have been cases where heat sink compound wasn't applied at all, where the thermal tape didn't have the plastic removed, where the heat sink was propped up on some debris and not actually mating with the CPU, etc).

Complete cold shutdown/cold reboots are usually power supply or motherboard problems. An extreme case of CPU overheat can do it, but usually you'll see other symptoms first (game starts to studder, sudden FPS loss, computer grinds to a halt, fans all kick into overdrive, etc). GPU or memory problems can also cause cold reboots, but those are a bit more rare - usually you see BSOD's with those.

Everything else here, excellent advice.