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The Pub at MMORPG.COM  » Blizzard Sued over lax B.Net Security; Profiting on Authenticators

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195 posts found
  Ridelynn

Elite Member

Joined: 12/19/10
Posts: 3168

11/12/12 12:08:04 AM#121


Originally posted by FrodoFragins

Originally posted by Ridelynn Authenticators can't save you if they break into the server and steal all the data. That was part of the fiasco here - there was enough information stolen that accounts can, and were, broken into - including those tied to authenticators. Because they had security questions & answers, they were able to go around the authenticator protection. There was some speculation if the mobile authenticator was hacked as well (since enough data was taken) - but I don't think that was ever proven. The "text/call" authenticator option proved to be utterly worthless - they had enough data they would just change the call-back number (and to Bliz's credit, they have disabled this form).
You're spreading a lot of falsehoods here.  Blizzard was never hacked of account names/passwords like sony and others were.

http://news.yahoo.com/online-accounts-blizzard-video-games-hacked-151630115--finance.html

http://www.ibtimes.com/blizzard-accounts-hacked-2012-your-battlenet-info-safe-5-tips-keep-your-account-secure-742718

http://www.huffingtonpost.com/2012/08/10/blizzard-video-games-accounts-hacked_n_1764356.html

http://news.yahoo.com/blizzard-hack-exposes-millions-accounts-211513085.html

These aren't exactly WoW-bashing sites, these are world news organizations. They are all saying the same thing, and I believe they are all citing from a Blizzard Press release.

They got pretty much all they needed. As far as "encrypted passwords" - those become extremely easy to hack if you have a list of common email/password combinations (such as from loose security on message boards) and can use those to crack at the new encrypted passwords.

So umm.. what falsehoods are those again?

  sunshadow21

Advanced Member

Joined: 8/15/04
Posts: 332

11/12/12 12:09:32 AM#122
Originally posted by Xiaoki

 

The only security a virtual keyboard gives you is a false sense of security.

That is true of any single security measure, and my biggest reason for believing that the authenticator really isn't all that when it comes to Bnet security. It's the only component that seems to be in play, and as such, easily enough worked around by those who want to. Probably what Blizzard needs most is multiple active, visible counter measures that work together. A combination of the authenticator, the virtual keyboard, stronger passwords, and simply being creative and active in their counter measures would reduce most of their problems to the level that other games keep it at. Blizzard's response just seem overly stiff, overly focused on one solution, and unfriendly to a lot of simply responses that taken as a whole still wouldn't cost much, but have a large effect.

  Scot

Hard Core Member

Joined: 10/10/03
Posts: 4742

11/12/12 4:13:50 AM#123

If you have money someone will find a reason to sue you.

Are you a company, government or wealthy individual? We need you to help us redistribute some wealth to our needy plaintiffs! Call 0800-I-Want-Your-Money now and give generously.

  saurus123

Elite Member

Joined: 4/12/06
Posts: 489

11/12/12 4:30:03 AM#124

max 16 letters length and no case sensitive passwords just make it easier

 

blizzard security is crap and blizzard know it

offering authenticators for extra $$ is not a solution to weak security

 

remember first months of d3 where you could type wrong password over and over and over?

other companies just block your ip for a limited time after few wrong tries or block your account until you confirm it via email

 

and whats so hard to give players that captcha thing many of F2P mmos have? its another way to secure the account

 

but blizz is lazy (dont want to spend additional money to update thiers flawed system) and just sell thier authenticators

if you didnt buy one ohh well its your problem.... (typical answer)

 

 

  Icewhite

Made History

Joined: 7/11/11
Posts: 6495

Pink, it's like red but not quite.

11/12/12 5:10:44 AM#125
Originally posted by zymurgeist

 My bank requires, you guessed it, one capital, one number and a total of eight characters in their passwords. No two factor authentication is available. They do ask a security question every couple of months but that's it. Most banks are exactly the same. Blizzard is doing fine.

Mine just updated!  Add a special character ("@^%$!"), that's totally more secure.  So now instead of "Password1", I'm sure they're getting more "Password@1".

I mean, I guess every additional check feature makes a couple of hundred people think more deeply about what they're using for passwords, maybe.  But it probably also results in less frequent voluntary updating..."That's too hard to remember! Gosh!"

On the other hand, some web site password paranoia standards have reached the point of insanity.  You best hope is to avoid using real personal information on web forns, ever...not a gadzillion digit, update password weekly system.

Self-pity imprisons us in the walls of our own self-absorption. The whole world shrinks down to the size of our problem, and the more we dwell on it, the smaller we are and the larger the problem seems to grow.

  worldalpha

Novice Member

Joined: 11/03/11
Posts: 401

Working hard on WorldAlpha

11/12/12 7:08:24 AM#126
Not sure it would be in Blizzards best interest to appear to be hacked, just so they could sell Authenticators.  Sounds a little too consipiracy theory to me.

Thanks,
Mike
Working on Social Strategy MMORTS (now Launched!) http://www.worldalpha.com

  Ozmodan

Elite Member

Joined: 2/27/07
Posts: 6460

11/12/12 7:39:29 AM#127
Originally posted by Roxtarr
Authenticators weren't created because of bad security on Blizzard's end.  They were created to protect gamers from themselves.

Well, had my account hacked on Wow, my fault, somehow had a keylogger.  Fixed that and put a very secure password on my account, then stopped playing the game.  3 months later got a email from Blizzard saying my account was banned.  Somehow a gold seller hacked the account again and paid for a sub.  

Not sure what happened there, had a very good password, 15 digits, not something in a dictionary, have not had any viruses since.  Certainly suspicious.

One thing that Blizzard does that is counter to good password security, they do not recognize capital letters.  

So you really have to wonder about the security on their end.  Sure customers should be responsible on their end, but I do not think Blizzard is doing their part.

  expresso

Tipster

Joined: 3/10/10
Posts: 2066

11/12/12 8:55:38 AM#128
I have seen many replies saying that blizzard are not tackling the "route cause", well the route cause is the user -- the only way to tackle that is if a user knowningly or otherwise gives his username and password to hackers then blizzrad need to take them (the user) outside and shoot them in the head thus tackleing the route cuase.
  kturock

Novice Member

Joined: 4/06/11
Posts: 15

11/14/12 12:04:52 PM#129

Blizzard has had terrible security. Battle net has been hacked since day one. They've combined back since there was on warcraft online.

My account was hacked over 1 year after I stopped playing. I received a series of email saying I was doing unlawful activities and was about to be suspended, ten it was suspended and then locked. I called them They said I must have given my info to someone. I told them that was impossible since I don't recall the info. The game was uninstalled for over a year; the date my subscription ran out. They suggested I get an authenticator. I told them that I wasn't interested since I haven't played the game for over 1 year and that I didn't want to play again.

When I saw the authenticator, I said, what a scam. Blizzard won't pay to get better security, so they want the players to do it for them.

I have a coworker who still plays. He has 3 accounts; 1 for him and 1 for each of his 2 kids. Between the 3 accounts they've been hacked several times. The always rotate their passwords and each have an authenticator. Blizzard's security sucks and always has. They're not willing to correct the problem. They're selling items to correct the problem and it doesn't work. They should be sued and lose.

I still get phishing emails on that account saying there's been a problem with my WoW, and Diablo 3 account[s].

I haven't played WoW for over 2 years, and never played D3. So where is the leak giving my email showing I had/have an account? On Blizzrd's end.

 

  Phry

Elite Member

Joined: 7/01/04
Posts: 4726

11/14/12 12:11:51 PM#130
Originally posted by kturock

Blizzard has had terrible security. Battle net has been hacked since day one. They've combined back since there was on warcraft online.

My account was hacked over 1 year after I stopped playing. I received a series of email saying I was doing unlawful activities and was about to be suspended, ten it was suspended and then locked. I called them They said I must have given my info to someone. I told them that was impossible since I don't recall the info. The game was uninstalled for over a year; the date my subscription ran out. They suggested I get an authenticator. I told them that I wasn't interested since I haven't played the game for over 1 year and that I didn't want to play again.

When I saw the authenticator, I said, what a scam. Blizzard won't pay to get better security, so they want the players to do it for them.

I have a coworker who still plays. He has 3 accounts; 1 for him and 1 for each of his 2 kids. Between the 3 accounts they've been hacked several times. The always rotate their passwords and each have an authenticator. Blizzard's security sucks and always has. They're not willing to correct the problem. They're selling items to correct the problem and it doesn't work. They should be sued and lose.

I still get phishing emails on that account saying there's been a problem with my WoW, and Diablo 3 account[s].

I haven't played WoW for over 2 years, and never played D3. So where is the leak giving my email showing I had/have an account? On Blizzrd's end.

 

you created a new account just for this.. wow.. just.. wow.. we should totally give you the benefit of the doubt for not feeding us BS..    really have to wonder at the agenda here, almost as if someone is trying to create enough of an uproar in the hope that blizzard will get wind of it and pay up out of court..  personally i'd sue the ambulance chaser..  god knows there are far too many of them, but it would be fun to make an example of at least one of them, shame hanging isnt an option

  Fendel84M

Defender of Worlds

Joined: 5/20/04
Posts: 2343

I actually still like MMORPGs

11/14/12 12:30:35 PM#131
If this guy wins, could be the worst thing to happen to online gaming. Whats to stop every MMO from getting sued now for players being hacked? This happens everywhere.

  Fendel84M

Defender of Worlds

Joined: 5/20/04
Posts: 2343

I actually still like MMORPGs

11/14/12 12:33:58 PM#132
Originally posted by worldalpha
Not sure it would be in Blizzards best interest to appear to be hacked, just so they could sell Authenticators.  Sounds a little too consipiracy theory to me.

Nice to seem some people still use a little logic. Thats like making cars that purposely break after a year so you can sell repairs. It doesn't help you in the long run.

Plus, imagine if someone came out and admitted to being hired by Blizzard to hack users? They would be ruined, completely.

  Edeus

Novice Member

Joined: 6/10/10
Posts: 513

11/14/12 1:36:06 PM#133

I just want to know why mmorpg.com couldnt stop promoting the latest mmo-whatever and actually do some reporting on this story.  It's interesting and obviously effects the industry...

 

 

Taru-Gallante-Blood elf-Elysean-Kelari-Crime Fighting-Imperial Agent

  Burntvet

Hard Core Member

Joined: 11/16/07
Posts: 2623

 
OP  11/14/12 5:42:28 PM#134
Originally posted by Edeus

I just want to know why mmorpg.com couldnt stop promoting the latest mmo-whatever and actually do some reporting on this story.  It's interesting and obviously effects the industry...

 

 

You and me both.

This site gave up any aspirations to "real journalism" long ago. All the articles here do is hype one thing or another.

And, if you notice, most of the "news items" are really thinly veiled advertisements behind a very small fig leaf of calling it a news story.

It is not fooling anyone.

 

  Fendel84M

Defender of Worlds

Joined: 5/20/04
Posts: 2343

I actually still like MMORPGs

11/14/12 11:47:10 PM#135
Originally posted by Edeus

I just want to know why mmorpg.com couldnt stop promoting the latest mmo-whatever and actually do some reporting on this story.  It's interesting and obviously effects the industry...

 

 

Maybe they thought some lame law suit with no real merit wasnt actually news?

  Burntvet

Hard Core Member

Joined: 11/16/07
Posts: 2623

 
OP  11/15/12 8:48:35 AM#136
Originally posted by Fendel84M
Originally posted by Edeus

I just want to know why mmorpg.com couldnt stop promoting the latest mmo-whatever and actually do some reporting on this story.  It's interesting and obviously effects the industry...

 

 

Maybe they thought some lame law suit with no real merit wasnt actually news?

Well, it is not just this story, there have been several others in the last week that are simply not covered here.

There is a big story brewing that Origins servers have been hacked and another loss of customer data, but not a word of that on here. (And, what do you know, EA is a paid advertiser here).

So there are plenty of "legitimate news stories" that are passed over in favor of "Newsvertisements".

 

  kturock

Novice Member

Joined: 4/06/11
Posts: 15

11/15/12 8:52:26 AM#137
Originally posted by Phry
Originally posted by kturock

Blizzard has had terrible security. Battle net has been hacked since day one. They've combined back since there was on warcraft online.

My account was hacked over 1 year after I stopped playing. I received a series of email saying I was doing unlawful activities and was about to be suspended, ten it was suspended and then locked. I called them They said I must have given my info to someone. I told them that was impossible since I don't recall the info. The game was uninstalled for over a year; the date my subscription ran out. They suggested I get an authenticator. I told them that I wasn't interested since I haven't played the game for over 1 year and that I didn't want to play again.

When I saw the authenticator, I said, what a scam. Blizzard won't pay to get better security, so they want the players to do it for them.

I have a coworker who still plays. He has 3 accounts; 1 for him and 1 for each of his 2 kids. Between the 3 accounts they've been hacked several times. The always rotate their passwords and each have an authenticator. Blizzard's security sucks and always has. They're not willing to correct the problem. They're selling items to correct the problem and it doesn't work. They should be sued and lose.

I still get phishing emails on that account saying there's been a problem with my WoW, and Diablo 3 account[s].

I haven't played WoW for over 2 years, and never played D3. So where is the leak giving my email showing I had/have an account? On Blizzrd's end.

 

you created a new account just for this.. wow.. just.. wow.. we should totally give you the benefit of the doubt for not feeding us BS..    really have to wonder at the agenda here, almost as if someone is trying to create enough of an uproar in the hope that blizzard will get wind of it and pay up out of court..  personally i'd sue the ambulance chaser..  god knows there are far too many of them, but it would be fun to make an example of at least one of them, shame hanging isnt an option

No, I didn't set up a new account. i usually don't post on the forums. I hve better things to do than troll these forums, unlike you. Glad you read the content of my post and commented on it, rather than just trying to start a flame war.

I've been a member here a while. I usually only read the previews, reviews of the new games. I've long burned out on most MMO's. I started playng them since EQ 1st released. They're all the same and I'm not going to waste my $ on the same old thing. I only play a new game if I can try it for free. If not, then I'll stick to the free to play games; when I have time.

  Fendel84M

Defender of Worlds

Joined: 5/20/04
Posts: 2343

I actually still like MMORPGs

11/15/12 11:36:27 PM#138
Originally posted by Burntvet
Originally posted by Fendel84M
Originally posted by Edeus

I just want to know why mmorpg.com couldnt stop promoting the latest mmo-whatever and actually do some reporting on this story.  It's interesting and obviously effects the industry...

 

 

Maybe they thought some lame law suit with no real merit wasnt actually news?

Well, it is not just this story, there have been several others in the last week that are simply not covered here.

There is a big story brewing that Origins servers have been hacked and another loss of customer data, but not a word of that on here. (And, what do you know, EA is a paid advertiser here).

So there are plenty of "legitimate news stories" that are passed over in favor of "Newsvertisements".

 

 Do companies really pay directly to advertise on websites anymore? I thought most of that was set up through sites like google that provide relevant advertising. I think thats how you find ads for competitors games on a game's website.

  Xiaoki

Hard Core Member

Joined: 3/07/04
Posts: 2371

11/15/12 11:59:11 PM#139


Originally posted by Burntvet

Originally posted by Fendel84M

Originally posted by Edeus I just want to know why mmorpg.com couldnt stop promoting the latest mmo-whatever and actually do some reporting on this story.  It's interesting and obviously effects the industry...    
Maybe they thought some lame law suit with no real merit wasnt actually news?
Well, it is not just this story, there have been several others in the last week that are simply not covered here.

There is a big story brewing that Origins servers have been hacked and another loss of customer data, but not a word of that on here. (And, what do you know, EA is a paid advertiser here).

So there are plenty of "legitimate news stories" that are passed over in favor of "Newsvertisements".

 



Why do a "legitimate news story" when you could do a "newsvertisement" for Guild Wars 2?

  maplestone

Advanced Member

Joined: 12/10/08
Posts: 3109

11/16/12 12:11:40 AM#140

Having followed the authenticator angst out of the corner of my eye for several years and I have a hard time seeing this as anything but a sleezy lawsuit attempting to blackmail a profitable company into forking over money just to shut the lawyers up. 

If you want to hold a collective hatefest about Blizzard, I'd pick a better issue that doesn't make haters look like stooges.

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