Originally posted by Renoaku

\*snip*

 You're calling them the worst company and you want to sue them because they make you pay to recustomize your character in a cash shop... sorry but not implementing a barber/face surgery shop in game is a design choice made by the developer BHS, as well as having it able to be done through the cash shop.

They have the best customer service in the industry and they do personalized giveaways and even sometimes mess around with you in-game by showing up and joking with you or even giving random flying powers to someone.

Originally posted by rojo6934
the things they did wrong are far more intense and deal breaker for me than the few things they did right. I want to play again but it is Not worth a sub.

 I bought chronoscrolls until March using in-game gold, they are like 1500-1800g each and at endgame that's really not much.

Tera does have very nice combat, but so many of the game systems and content are either half assed or not done at all.  So once you get to endgame there is virtually nothing to do in the game. 

To make up for such a lack of vision, BHS has created a massive RNG grindfest at endgame to keep players playing, and this does nothing but piss off the playerbase. 

EME can advertise as much as they want, but unlees BHS actually gets rid of the RNG and fixes the games systems and actually adds some real content, Tera won't be going anywhere. 

Originally posted by Kumapon

Tera does have very nice combat, but so many of the game systems and content are either half assed or not done at all.  So once you get to endgame there is virtually nothing to do in the game. 

 

To make up for such a lack of vision, BHS has created a massive RNG grindfest at endgame to keep players playing, and this does nothing but piss off the playerbase. 

 

EME can advertise as much as they want, but unlees BHS actually gets rid of the RNG and fixes the games systems and actually adds some real content, Tera won't be going anywhere. 

Wait, what?  Nothing to do at max level?   What the heck have I been busy doing all these months??!?  (Pretty sure it wasn't enchanting - I still hate the current system although it has been improved and has another change coming this month.)

Originally posted by Reas43

Originally posted by Kumapon

Tera does have very nice combat, but so many of the game systems and content are either half assed or not done at all.  So once you get to endgame there is virtually nothing to do in the game. 

 

To make up for such a lack of vision, BHS has created a massive RNG grindfest at endgame to keep players playing, and this does nothing but piss off the playerbase. 

 

EME can advertise as much as they want, but unlees BHS actually gets rid of the RNG and fixes the games systems and actually adds some real content, Tera won't be going anywhere. 

Wait, what?  Nothing to do at max level?   What the heck have I been busy doing all these months??!?  (Pretty sure it wasn't enchanting - I still hate the current system although it has been improved and has another change coming this month.)

 Yeah they upped the success rate and 100% alkahest is coming later this month along with BG gear price reductions so new players can get geared quicker.

I expect the ranked 3v3 arena in December.

the XXXArping going on in general zone channels was a huge turn off. I knew i could turn the channel off but that left me isolated and alone. It got bad..worst ive seen ever

did they ever get there subscription process fixed? it took me 2 weeks and a dozen emails to get my subscription and billing info fixed..both at the start and when I decided to cancel.

Add some serious end game content -  and not just run a dungeon xxx times on the hope of getting an item with a 0.0000001% drop rate.

Get rid of RNG - not by introducing something you have to buy - just get rid of it. RNG and the western market do not mix. Aion proved that. We don't need it proving again with Tera.

Developers - when you talk about westernizing a game - do your homework properly on the differences between the eastern and western playerbases, remove rng.

Not bothered about the quest grind, old school here - used to it.

As for all the things it did right - doesn't mean jack if the things it did wrong result in significant player drain.

Originally posted by JudgeUK

Add some serious end game content -  and not just run a dungeon xxx times on the hope of getting an item with a 0.0000001% drop rate.

 A huge exagerration there... regardless most drops are not BOP, so you know, you get a different item drop or some fodder and you sell it and save up and I don't know... buy the gear off the Auction house?

Also there's no problem with 100% alkahest to counter RNG, it's just like saving up money to buy a better piece of gear, except you're saving up money to increase it's stats guaranteed.

Good points.  But it was indeed the questing which was so....subpar.

If they had taken this game's mechanics and thrown it into the GW2 world....wow.

Originally posted by grimal

Good points.  But it was indeed the questing which was so....subpar.

If they had taken this game's mechanics and thrown it into the GW2 world....wow.

So true, I just can't play normal traditional mmorpgs anymore... Brought GW2 played it  for a month then I was bored.

Originally posted by Renoaku

They might have got some of this right but this doesn't excuse how bad Enmasse really is as a company.

Remember why I complained so much when I bought the collectors of TERA?

Because I made my account way before the game was ever released I was never required to agree to anything, and when I purchased the game looked in the Manual for an agreement there was a web address that did not take me to the agreement, I know there was a correct one on another link on their page, but assuming I was a dummy I assume there was no agreement.

I also beleived that by buying this game I would have full access to everything in the game including recustomize of characters, I was wrong, instead just after buying the game they told me I had to pay a subscription fee then pay $9.99 USD per character change? Okay I am fine with buying Extra skins, and unlocks, but having to pay $9.99 to change a hair per character, and then change any other little detail on a character no way.

So Paid for one month after got the gold weapon skins then quit the game, I will wait until this game goes Free 2 Play before ever giving it a try again if I do by then there will likely be something else better out than this company.

Also lets not forget how many servers they had on launch I believe it was over 8 servers, and now they got 3 servers?

http://tera.enmasse.com/server-status

This is just very pathetic of a game company, and the only way I am going to return or even give this game a try is when they do what is right and give me what I thought I was actually paying for without being mislead by their company in so many ways.

I wish I had the hundreds of thousands of dollars to sue this company in a big court and lived near one I would absolutely do it over their agreement thing. I spoke to friends who are in the legal business, and they advise me based on the physical evidence I have, and the video I made that it is more than enough to go on.

However my point is just do not play TERA as a game, I would stick to games like.

EVE Online, DarkFall, StarTrek Online, and why you may ask?

Because these games give unlimited customizations for free they do not restrict me to anything once I have paid for it the only restriction in EVE is a resulpt but mining 500 million isk for a plex is like the easiest thing that can be done in any MMO.

 

i think they tell you that the agreements parts are subject to change . what idiot will think that if there is no agreement on present day that there will be no agreement in the future .i hardly read any agreement of the game .are you a lawyer or what ?

Originally posted by lotaparty
this game could have had survived if it was handled by ncsoft . 

Probably because NCsoft would have been smart and not released it two months before Pandas, GW2 and TSW.

Mass exodus before the game even released, I know many people who loved it in BETA but didn't pick it up because they were waiting for one of those three above mentioned titles.

Read a few posts about EnMasse - in the EU we had Frogster (now Gameforge).

You don't know how lucky you are in the US.......can we swap? please?

Originally posted by BadSpock

The questing was just so, so bad... but beyond that I actually really liked the time I spent with the game. Might look into the free-to-28 deal they're offering.

I'd give it a shot if it went F2P and got rid of the quests and just featured grinding as the leveling technique.  Also they would have to do away with the self rooting animations.  Yes I know it makes it authenticate and realistic, doen't mean I like it.  If its a balancing issue why not balance another way and leave the combat which would be "very" enjoyable if it didn't have this feature?

Originally posted by Pivotelite

Originally posted by JudgeUK

Add some serious end game content -  and not just run a dungeon xxx times on the hope of getting an item with a 0.0000001% drop rate.

 A huge exagerration there... regardless most drops are not BOP, so you know, you get a different item drop or some fodder and you sell it and save up and I don't know... buy the gear off the Auction house?

 

Also there's no problem with 100% alkahest to counter RNG, it's just like saving up money to buy a better piece of gear, except you're saving up money to increase it's stats guaranteed.

Yes it was an exageration, and glad to hear that something is being done about the RNG - which shouldn't have been there in the first place. Why? Because that's when the game has the best opportunity to create a strong playerbase.

Bringing a fix in after the event is of course a positive step, but by then players who got fed up with the rng have moved on - and whilst a few may come back, the majority are by then involved with another mmo. And for Tera this was really bad timing with the other new launch and expac releases that subsequently took place.

So, rng getting a fix - good.

Now, about the end content......it is unfair to ask a new game to have as much end content as one that has been out there for years. It doesn't need that at launch. What it does need is a minimum acceptable level. (I'd say Rift got it about right with their launch content). Then increase the content on a regular basis.

But - this is where Tera tripped up, badly. Firstly it is not a new game. By the time it came to the west it was at least a year old, maybe more. It had a history of losing players after launch, in Korea, in Japan, because of lack of end content.

The lessons where there - and not learnt for the western launch. Result - identical pattern of player fall off in the west and the east.

I agree TERA did a lot of stuff right. However I will say that I'm desperate for this game to go F2P, not because I think it's no good or dosn't diserve a sub but rather I feel that the market is ripe for an awsome F2P game like TERA. When I put TERA next to GW2 I can't justify paying the sub. I can however justify buying rare mounts for cash in TERA's cash store if it were F2P just like I buy ships on STO.

TERA is a great game and I like it a lot, I just wish it were F2P like GW2 and STO (my two favorite games of this generation).

Originally posted by JudgeUK

Originally posted by Pivotelite

Originally posted by JudgeUK

Add some serious end game content -  and not just run a dungeon xxx times on the hope of getting an item with a 0.0000001% drop rate.

 A huge exagerration there... regardless most drops are not BOP, so you know, you get a different item drop or some fodder and you sell it and save up and I don't know... buy the gear off the Auction house?

 

Also there's no problem with 100% alkahest to counter RNG, it's just like saving up money to buy a better piece of gear, except you're saving up money to increase it's stats guaranteed.

Yes it was an exageration, and glad to hear that something is being done about the RNG - which shouldn't have been there in the first place. Why? Because that's when the game has the best opportunity to create a strong playerbase.

Bringing a fix in after the event is of course a positive step, but by then players who got fed up with the rng have moved on - and whilst a few may come back, the majority are by then involved with another mmo. And for Tera this was really bad timing with the other new launch and expac releases that subsequently took place.

So, rng getting a fix - good.

Now, about the end content......it is unfair to ask a new game to have as much end content as one that has been out there for years. It doesn't need that at launch. What it does need is a minimum acceptable level. (I'd say Rift got it about right with their launch content). Then increase the content on a regular basis.

But - this is where Tera tripped up, badly. Firstly it is not a new game. By the time it came to the west it was at least a year old, maybe more. It had a history of losing players after launch, in Korea, in Japan, because of lack of end content.

The lessons where there - and not learnt for the western launch. Result - identical pattern of player fall off in the west and the east.

 

I would urge people not to forget the situation Bluehole Studio was in while trying to bring TERA out and the time post launch in S-Korea. If it was or wasn't their fault, that discussion has been done to death. I'm talking about the consequences.

Followed by a snowball effect (players leaving, less money coming in etc.) to not be on the ball with bringing out decent content.

This is what I believe.