Originally posted by grimal

Originally posted by Aerowyn

Originally posted by grimal

Originally posted by Aerowyn

Originally posted by grimal

It's a good PR move.

Also, what's the big deal?  A lot of restaurants do this as well.  If you aren't satisfied with the meal, complain, and the better ones will comp it for you.

i'm fine with someone buying something playing for a couple min and saying it sucks getting their money back.. but for someone to play to 80 then get their money back is overly generous of ANET  imho.. but guess if they allow it who am i to say not go for it...

Sears used to have a policy similar to this where you could literally own a thing for months or even longer and then return it for a refund no questions asked.  Or at least that is how I remember it.

don't think that applied for electronics and almost postitive not for video games.. could be wrong though

No, not for video games as I am talking about 30 or so years ago and video games weren't really....a market?  But the point is, this is not an entirely new return policy.

I going to go out and purchase all MMOs and play them through and get my refunds Awwww yea dat return Policy is old as hell in the video game industry.

I played for the first three days, the AH was down, there were a lot of bugs, and the SPVP was not what I had hoped for.  

Refunded within hours of the request.  I was really impressed.  My reason was the game wasn't working as advertised as the AH was down and the tournement PVP was down.   Just my personal experience.

http://en.wikipedia.org/wiki/Quality_assurance

"Two principles included in QA are: "Fit for purpose", the product should be suitable for the intended purpose; and "Right first time", mistakes should be eliminated. QA includes management of the quality of raw materials, assemblies, products and components, services related to production, and management, production and inspection processes."  - From the sourced page.

http://legal-dictionary.thefreedictionary.com/Implied+warranty+of+fitness  

This is how you can get a refund based off my complaint.  ^

Originally posted by sammyeli

Originally posted by grimal

Originally posted by Aerowyn

Originally posted by grimal

Originally posted by Aerowyn

Originally posted by grimal

It's a good PR move.

Also, what's the big deal?  A lot of restaurants do this as well.  If you aren't satisfied with the meal, complain, and the better ones will comp it for you.

i'm fine with someone buying something playing for a couple min and saying it sucks getting their money back.. but for someone to play to 80 then get their money back is overly generous of ANET  imho.. but guess if they allow it who am i to say not go for it...

Sears used to have a policy similar to this where you could literally own a thing for months or even longer and then return it for a refund no questions asked.  Or at least that is how I remember it.

don't think that applied for electronics and almost postitive not for video games.. could be wrong though

No, not for video games as I am talking about 30 or so years ago and video games weren't really....a market?  But the point is, this is not an entirely new return policy.

I going to go out and purchase all MMOs and play them through and get my refunds Awwww yea dat return Policy is old as hell in the video game industry.

Yeah they stopped allowing video game returns sometime in the early to mid 90s if I remember correctly due to the obvious pirating.

But seeing that you can't really pirate a GW2 account as they are all kept track of it's really not the same thing.

Originally posted by Laughing-man

I played for the first three days, the AH was down, there were a lot of bugs, and the SPVP was not what I had hoped for.  

Refunded within hours of the request.  I was really impressed.  My reason was the game wasn't working as advertised as the AH was down and the tournement PVP was down.   Just my personal experience.

 

http://en.wikipedia.org/wiki/Quality_assurance

"Two principles included in QA are: "Fit for purpose", the product should be suitable for the intended purpose; and "Right first time", mistakes should be eliminated. QA includes management of the quality of raw materials, assemblies, products and components, services related to production, and management, production and inspection processes."  - From the sourced page.

 

http://legal-dictionary.thefreedictionary.com/Implied+warranty+of+fitness  

This is how you can get a refund based off my complaint.  ^

Requesting a refund after 3 days seems reasonable, but taking it back after 2 months and reaching level 80 seems like a stretch.

But hey, its their policy.....

As I recall you could do it during the BWE's. Remember you pretty much had to pay full price to access them, which rangled with some people.  I know personally of two people who played two of the BWE's and decided it wasn't for them. As it was from the ANET online store they managed to get their moneyback with little hassle.

I doubt you could do that now though, I mean whats the time limit for that? I haven't played for two eeeks so should I get my money back becasue it's, 'not for me'? Seems like a strange policy to me, so I'd suggest whoever told you that's BSing.

I just requested a refund of my pre purchase,lets see if this is true.

Update: They indeed refunded me,no questions asked even though i have asked for a refund just yesterday ( i have pre purchased).

Originally posted by grimal

Originally posted by Aerowyn

Originally posted by grimal

Originally posted by Aerowyn

Originally posted by grimal

It's a good PR move.

Also, what's the big deal?  A lot of restaurants do this as well.  If you aren't satisfied with the meal, complain, and the better ones will comp it for you.

i'm fine with someone buying something playing for a couple min and saying it sucks getting their money back.. but for someone to play to 80 then get their money back is overly generous of ANET  imho.. but guess if they allow it who am i to say not go for it...

Sears used to have a policy similar to this where you could literally own a thing for months or even longer and then return it for a refund no questions asked.  Or at least that is how I remember it.

don't think that applied for electronics and almost postitive not for video games.. could be wrong though

No, not for video games as I am talking about 30 or so years ago and video games weren't really....a market?  But the point is, this is not an entirely new return policy.

Craftsman tools are guranteed for life. You find an old broken hammer on the side of the road, if it's a Craftsman, you just found a brand new hammer.