Originally posted by TheIronLegion

Originally posted by Emeraq

This thing is a pain in the ass, as centurylink keeps deciding to change what city my internet is coming out of, so I have to validate every day it seems as the game detects a new ISP.

When you do the verification theres a check box to make sure it saves it. Are you checking it? If so then it's probably your ISP. Though your IP shouldn't change despite your ISP.

Well, with a dynamic IP he can get a new one everytime he turns on his computer, or he could have the same for months... It really depends on the ISP. 

Still, it is not something I would turn off myself.

Originally posted by Kuppa
How the heck do you get both of your accounts hacked??! You should check for malware in your system, don't know what you use for passwords but I would also make sure those are better than pass123.

+1

quote sheldon cooper "ITS NOT HACKING... when you use the same pw for all your accounts."

Originally posted by rasiem
Do a google search man theres been over 10,000 players with this problem if they sink it will be because of this...

10,000 hacked accounts out of over 2million is less than 0.5% of their player base.

What on earth makes you think that will "sink them"?!

Originally posted by rasiem
that would be awsome bro its 120927-003933 I dont have any friends that play atm.

Ok, just posted it here:

https://forum-en.guildwars2.com/forum/support/account/Tickets-for-Review-5-days-and-older-merged/page/31

keep an eye on your email, that thread and this other one to see if there's any answer:

https://forum-en.guildwars2.com/forum/support/account/Account-Issue-Updates-Posted-Daily

Originally posted by rasiem
Been hack for 4 days now with only 2 irrelavent responses I know they have had over 10k accounts hacked but come on this is rediculous. And no support number are you kidding me who do these people think they are I purchased 2 games and both keys got hacked and the email changed these fuckers are getting better and better.

hang in m8..took me 7 days to get account back..also when you get account back there is a possibility that whoever took your account used it for  gold selling,well more than a chance that you will get banned afterwards..these low lifes dont give a shit.my advice..create a brand new e-mail and passowrd,do not use the newly created e-mail to surf the net,also DO check for malware on your system.since i got my account back i have had no probs with account..installed spyware software,malware software,everything really..oh and like one of the other posts stated check other gaming accounts m8..gl in getting your account back,but Anet do not have the best customer service,thats for sure.

p.s do not submit more than one ticket..each time you do you go to the back of the queue.

Originally posted by rasiem
Been hack for 4 days now with only 2 irrelavent responses I know they have had over 10k accounts hacked but come on this is rediculous. And no support number are you kidding me who do these people think they are I purchased 2 games and both keys got hacked and the email changed these fuckers are getting better and better.

Nobody to blame but yourself I'm afraid.

Call yourself a 'MMO Vet' yet you're stupid enough to get hacked, figures.

Originally posted by Celusios

My question is how do you people get hacked so easily? I have never in my entire 6 years as a gamer been hacked or briefed except for when phishing came along (but I quickly changed my password and other information after). 

 

I can only guess that its not as much ArenaNet's fault as the person who gets hacked. Using basic passwords, same ones you use for other sites, never changing it, etc is your own fault in my eyes. ArenaNet can only protect you to an extent, as can any company.

I have no idea how people manage to get their stuff taken..

Not had a virus on my PC or an account breached in over 10/11 years since I started playing online games. What's funny though is pretty much everyone else I know has had their stuff hacked at one point or another barring the one guy who is about as security conscious as myself, he does go slightly overboard though I must admit.

All the other guys I know who have had their stuff taken use terrible passwords and use the same details on multiple sites/accounts, go figure.