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Guild Wars 2

Guild Wars 2 

General Discussion  » Roll back? gold, items all gone.

11 Pages 1 2 3 4 5 6 7 » Last Search
204 posts found
  halflife25

Apprentice Member

Joined: 9/13/12
Posts: 787

 
OP  9/22/12 6:18:23 AM#1

Anyone else? i don't care for xp and levels i can make those quick in W v W but i got some nice loot from chests, completing 100% map etc. 5 to 6 hours of everything i did is gone? no items and all gold i made from TP is also gone.

All the mats i spent on leveling crafting, are also wasted because even crafting levels are rolled back , i never got my rare mats back.

I have contected Anet regarding this..not sure if i will get my stuff back. I had some pretty rare skins in my inventory.

Really frustrated right now. ;(

 

edit ; people are confusing this with account hacking. Players lost even levels and all other progression due to server out age. So please stop posting 'you got hacked'.

 

  Darwa

The Furniture

Joined: 7/04/04
Posts: 2208

9/22/12 6:19:27 AM#2
Not me.
  SaintPhilip

Novice Member

Joined: 3/22/12
Posts: 729

9/22/12 6:23:08 AM#3
Originally posted by halflife25

Anyone else? i don't care for xp and levels i can make those quick in W v W but i got some nice loot from chests, completing 100% map etc. 5 to 6 hours of everything i did is gone? no items and all gold i made from TP is also gone.

All the mats i spent on leveling crafting, are also wasted because even crafting levels are rolled back , i never got my rare mats back.

I have contected Anet regarding this..not sure if i will get my stuff back. I had some pretty rare skins in my inventory.

Really frustrated right now. ;(

 

....When did this ewven happen? There was a rollback?

Damn man I get suckered into to working three nights (and days...) and havnt logged in- You mean to tell me my Gold and Loot is gone?  For real?????????

EDIT: What date did they roll back to please? I SHOULD be okay =/

EDIT Part 2: No, I do not think there was a rollback bro... If there was I have no email and so far have heard nothing about this except from here. Good luck getting your issues resolved.

  halflife25

Apprentice Member

Joined: 9/13/12
Posts: 787

 
OP  9/22/12 6:33:48 AM#4
Originally posted by SaintPhilip
Originally posted by halflife25

Anyone else? i don't care for xp and levels i can make those quick in W v W but i got some nice loot from chests, completing 100% map etc. 5 to 6 hours of everything i did is gone? no items and all gold i made from TP is also gone.

All the mats i spent on leveling crafting, are also wasted because even crafting levels are rolled back , i never got my rare mats back.

I have contected Anet regarding this..not sure if i will get my stuff back. I had some pretty rare skins in my inventory.

Really frustrated right now. ;(

 

....When did this ewven happen? There was a rollback?

Damn man I get suckered into to working three nights (and days...) and havnt logged in- You mean to tell me my Gold and Loot is gone?  For real?????????

EDIT: What date did they roll back to please? I SHOULD be okay =/

EDIT Part 2: No, I do not think there was a rollback bro... If there was I have no email and so far have heard nothing about this except from here. Good luck getting your issues resolved.

I am totally stumped on this bro. Still trying to find more information. All i know is that after last client crash , when i logged back in everything i did for last 5 to 6 hours was gone. Poof!! like it never existed.

  zakiyawow

Novice Member

Joined: 2/28/10
Posts: 631

9/22/12 6:34:05 AM#5
No roll back on my end. My character level/inventory/gold is exactly the same as I logout last night
  Nadia

Tipster

Joined: 7/26/03
Posts: 11789

9/22/12 6:35:26 AM#6

ANET has no support for rollbacks - doubt the Op got rolled back

 

 

commentary about why no character restores or rollbacks yet

https://forum-en.guildwars2.com/forum/support/account/Tickets-for-Review-5-days-and-older-merged/page/28
GaileGray

    Galadeon.6513:

        GaileGray.9587:

        No we are unable to restore gold. It’s simply not something that we have the tools to do, and the account restoration system that would roll-back the entire account is not yet available. I’m very sorry for the loss, and I know we all look forward to being able to help with these issues in the future.

    Sad, very sad that your programmers would not put this BASIC MMO functionality into the game. There should be a plan in place to help people that get hacked.
    Note to game makers – make sure that your future CS has the tools it needs to help people.
    #NotAAAservice

You may not be aware, but spawning gold and handing it out like cupcakes — even if “basic MMO functionality” — isn’t good for a game’s economy. If you lose a dollar, the government doesn’t print up and hand you another one — that would cause huge inflation.

To address the issue of hacked account, we soon will be offering account restorations that will “roll back” an account to its pre-compromise state. The issue will be verified, and the hacker will be tracked and and all account involved in the hack will be closed. Then, when the hacked account is rolled back, the gold is not duped and the economy isn’t damaged.

  halflife25

Apprentice Member

Joined: 9/13/12
Posts: 787

 
OP  9/22/12 6:38:00 AM#7

Well if i didn't got rolled back how come i am back to lvl 70 from lvl 74? and my crafting levels are reset back to 250?

*scratches head*

  zakiyawow

Novice Member

Joined: 2/28/10
Posts: 631

9/22/12 6:39:12 AM#8
[mod edit]
  Nadia

Tipster

Joined: 7/26/03
Posts: 11789

9/22/12 6:40:24 AM#9
Originally posted by halflife25

I am totally stumped on this bro. Still trying to find more information. All i know is that after last client crash , when i logged back in everything i did for last 5 to 6 hours was gone. Poof!! like it never existed.

make sure ANET knows you lost levels; so ANET wont think you were hacked

 

the bad news - ANET has not been reimbursing gold and items to anyone

  halflife25

Apprentice Member

Joined: 9/13/12
Posts: 787

 
OP  9/22/12 6:42:38 AM#10
Originally posted by Nadia
Originally posted by halflife25

I am totally stumped on this bro. Still trying to find more information. All i know is that after last client crash , when i logged back in everything i did for last 5 to 6 hours was gone. Poof!! like it never existed.

make sure ANET knows you lost levels; so ANET wont think you were hacked

 

the bad news - ANET has not been reimbursing gold and items to anyone

Yeah that is exactly what i told them that my character levels and crafting levels are also reset. I am 100% sure i wasn't hacked. Hackers won't just take all the items and gold from last 6 hours and leave the rest.

It is as if what ever i did before last client crash didn't count.

  redcap036

Advanced Member

Joined: 8/19/07
Posts: 1241

9/22/12 6:50:57 AM#11
[mod edit]
  Nadia

Tipster

Joined: 7/26/03
Posts: 11789

9/22/12 6:52:57 AM#12
Originally posted by halflife25

Yeah that is exactly what i told them that my character levels and crafting levels are also reset. I am 100% sure i wasn't hacked. Hackers won't just take all the items and gold from last 6 hours and leave the rest.

It is as if what ever i did before last client crash didn't count.

this is a long shot - but maybe the gw2.dat file got corrupted?

could try renaming that file and redownloading it again,    wouldnt hurt

  User Deleted
9/22/12 6:58:52 AM#13
Originally posted by Nadia

    #NotAAAservice

You may not be aware, but spawning gold and handing it out like cupcakes — even if “basic MMO functionality” — isn’t good for a game’s economy. If you lose a dollar, the government doesn’t print up and hand you another one — that would cause huge inflation.


 

If you  lose a dollar is completely different story than when someone steals your dollar,jesus what a joke,these people are not throwing their money or items or rewards or whatever away.

 

  User Deleted
9/22/12 7:06:37 AM#14
Originally posted by Nadia
Originally posted by halflife25

Yeah that is exactly what i told them that my character levels and crafting levels are also reset. I am 100% sure i wasn't hacked. Hackers won't just take all the items and gold from last 6 hours and leave the rest.

It is as if what ever i did before last client crash didn't count.

this is a long shot - but maybe the gw2.dat file got corrupted?

could try renaming that file and redownloading it again,    wouldnt hurt

Character progression wouldn't be client-side.

  halflife25

Apprentice Member

Joined: 9/13/12
Posts: 787

 
OP  9/22/12 7:07:47 AM#15
Originally posted by Nadia
Originally posted by halflife25

Yeah that is exactly what i told them that my character levels and crafting levels are also reset. I am 100% sure i wasn't hacked. Hackers won't just take all the items and gold from last 6 hours and leave the rest.

It is as if what ever i did before last client crash didn't count.

this is a long shot - but maybe the gw2.dat file got corrupted?

could try renaming that file and redownloading it again,    wouldnt hurt

By client crash i mean when a lot of players got booted out and couldn't log back in.

  Nadia

Tipster

Joined: 7/26/03
Posts: 11789

9/22/12 7:08:49 AM#16
Originally posted by ForumPvP

If you  lose a dollar is completely different story than when someone steals your dollar,jesus what a joke,these people are not throwing their money or items or rewards or whatever away.

may have been bad analogy but the impact of gold duping and inflation is true

 

as i have said in the past,

ANET should not have resumed sales until they were able to support account rollbacks

 

ANET was well aware of the hacked account problems 1 week after launch,

and resumed sales anyhow - despite lacking this needed feature for character restores

  Nadia

Tipster

Joined: 7/26/03
Posts: 11789

9/22/12 7:11:17 AM#17
Originally posted by halflife25

By client crash i mean when a lot of players got booted out and couldn't log back in.

bleh - seems like ANET lack of account restores is gonna bite them in the butt

  neorandom

Novice Member

Joined: 1/15/08
Posts: 1753

9/22/12 7:12:33 AM#18
Originally posted by Nadia

ANET has no support for rollbacks - doubt the Op got rolled back

 

 

commentary about why no character restores or rollbacks yet

https://forum-en.guildwars2.com/forum/support/account/Tickets-for-Review-5-days-and-older-merged/page/28
GaileGray

    Galadeon.6513:

        GaileGray.9587:

        No we are unable to restore gold. It’s simply not something that we have the tools to do, and the account restoration system that would roll-back the entire account is not yet available. I’m very sorry for the loss, and I know we all look forward to being able to help with these issues in the future.

    Sad, very sad that your programmers would not put this BASIC MMO functionality into the game. There should be a plan in place to help people that get hacked.
    Note to game makers – make sure that your future CS has the tools it needs to help people.
    #NotAAAservice

You may not be aware, but spawning gold and handing it out like cupcakes — even if “basic MMO functionality” — isn’t good for a game’s economy. If you lose a dollar, the government doesn’t print up and hand you another one — that would cause huge inflation.

To address the issue of hacked account, we soon will be offering account restorations that will “roll back” an account to its pre-compromise state. The issue will be verified, and the hacker will be tracked and and all account involved in the hack will be closed. Then, when the hacked account is rolled back, the gold is not duped and the economy isn’t damaged.

stop going on suspect webpages and downloading keyloggers because they promise to give god mode in pvp?

  Nadia

Tipster

Joined: 7/26/03
Posts: 11789

9/22/12 7:16:57 AM#19
Originally posted by neorandom
Originally posted by Nadia

        GaileGray.9587:
the account restoration system that would roll-back the entire account is not yet available. I’m very sorry for the loss, and I know we all look forward to being able to help with these issues in the future.

stop going on suspect webpages and downloading keyloggers because they promise to give god mode in pvp?

what I posted was ANETs explanation that they have zero support for character restores or rollbacks

 

if you read the Op, you would know that he lost levels - and was not hacked

 

how does a hacker make you lose levels ?

  User Deleted
9/22/12 7:21:05 AM#20
Probably hit a bad sector in the game server. Cheap infrastructure.
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