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Star Wars: The Old Republic

Star Wars: The Old Republic 

General Discussion  » What does EA/Bioware owe us?

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48 posts found
  Gdemami

Elite Member

Joined: 9/23/08
Posts: 7692

9/11/12 4:25:21 AM#21


No one is forcing you to log in and play or in any other way deal with EA/BioWare.

They owe you nothing.


You bought a product you do not enjoy, well, shit happens. You cannot blame anyone but you.

Just let it go...

  RefMinor

Apprentice Member

Joined: 7/16/11
Posts: 3547

Hipster

9/11/12 4:37:19 AM#22
Originally posted by travamars
Where did all of those people that LOVED bioware go?? I call them biobore....

They are all currently composing a large heartfelt apology to those they endlessly insulted for  seeing SWTOR for what it was going to be, I look forward to seeing them post them.

  TheHavok

Advanced Member

Joined: 7/13/04
Posts: 2448

"Free crack and everybody gets laid."

9/11/12 4:42:01 AM#23
Originally posted by evgen88

In terms of a legal commitment I mean

Recently I feel their support has been horrible enough to think it's intentional, that they want people to leave so they can shut it down.

It's how they did server mergers. offer incentives to move, then at the end just move you anyway.

 

I want to know how long the are legally obliged to keep the game up and running.

There has to be some kind of obligation when providing a paid service like this.

They do not owe us anything and they can terminate their product and their audience (account wise lol) at any time.  They made it after all.

  evgen88

Novice Member

Joined: 5/24/05
Posts: 13

 
OP  9/11/12 8:07:19 PM#24

I don't blame Bioware so much as EA.

I am pretty sure the games industry is the same as the movie industry.

You have all these skilled peopel that want to make a good product, then you have these fools with no clue that control the money that get what they want. I realized this when I saw Kevin Smith talking about his experience with the producers of the last Superman Movie.

  kanezfan

Novice Member

Joined: 4/03/05
Posts: 496

9/11/12 8:13:40 PM#25


Originally posted by RefMinor

Originally posted by travamars Where did all of those people that LOVED bioware go?? I call them biobore....
They are all currently composing a large heartfelt apology to those they endlessly insulted for  seeing SWTOR for what it was going to be, I look forward to seeing them post them.

It'll never happen. I really miss the biodones say the darndest things guy on tumblr though, always made me LOL

  AG-Vuk

Advanced Member

Joined: 7/26/04
Posts: 839

Fat, drunk and stupid is no way to go through life, son.
Oh, I see it's too late to help you.

9/11/12 8:15:22 PM#26

Two little words :

caveat emptor

Learn it , love it , live it . There are no excuses other then the ones you make. If you bought and feel you were somehow wronged , it's your fault. Suck it up and move on. Lesson learned.

 

  Agnostic42

Advanced Member

Joined: 8/19/04
Posts: 358

9/11/12 8:20:07 PM#27
Originally posted by evgen88

I don't blame Bioware so much as EA.

I am pretty sure the games industry is the same as the movie industry.

You have all these skilled peopel that want to make a good product, then you have these fools with no clue that control the money that get what they want. I realized this when I saw Kevin Smith talking about his experience with the producers of the last Superman Movie.

I concur.

Bioware lost creative control over their titles when EA purchased them. Bioware could design a gold plated game that wipes your ass and feeds you while you play their nuero-registering thought controlled game that increases IQ and promotes a high metabolic state while you play. If EA decides it wouldn't be cost effective, then it gets thrown out of the meeting and we get Bunnies of Fiery Fluffy Doom(minus extended overcost ending) if it has a higher perspective profit margin.

  remyburke

Hard Core Member

Joined: 7/03/04
Posts: 3092

I liked MMOs better when gamers didn't play them, and just geeks did.

9/11/12 8:22:11 PM#28
They owe us nothing. Self entitlement has become quite the epidemic over the past two decades hasn't it.

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  funyahns

Apprentice Member

Joined: 8/02/12
Posts: 316

9/11/12 9:10:06 PM#29
Originally posted by remyburke
They owe us nothing. Self entitlement has become quite the epidemic over the past two decades hasn't it.

 Actually there is a point in there that I feel the OP is correct on. I feel as if they should have some sort of obligation to keep a game up and running for a certain period of time.  The rest of the stuff though is SoL though. 

  evgen88

Novice Member

Joined: 5/24/05
Posts: 13

 
OP  9/11/12 9:19:45 PM#30

Some "funny" responses . . .

Let me clear something up, living in Japan I have no hopes of claiming any refund or whatever.

I'm just curious about the level of support, and the direction the game is taking.

To me, avoiding paying any refunds or whatever is a good reason to make people want to quit the game while trying not to make it obvious they are doing so.


Of course the buyer should beware, but there are laws to protect the consumer.

If you are unaware of those then you are just giving an unbased opinion, which is worth than the data bits its saved on.

 

The basic premis here is that you buy a product that is useless without the service the company provides. That's like selling an empty box, the customer isn't "just out of luck" when that happens.

  Cakeisyummeh

Novice Member

Joined: 4/12/12
Posts: 211

9/11/12 9:22:16 PM#31
They owe me £70.
  Gdemami

Elite Member

Joined: 9/23/08
Posts: 7692

9/11/12 9:26:17 PM#32


Originally posted by Cakeisyummeh

They owe me £70.

They don't. They never guaranteed you will like their product.

It was your choice to purchase.

  exwin

Novice Member

Joined: 3/08/07
Posts: 225

9/11/12 9:27:41 PM#33
I guess well thought out, not repiticious endgame is out of the question?
  TruthXHurts

Novice Member

Joined: 6/20/10
Posts: 1641

I am here to chew bubblegum and to kick ass... and I'm all out of bubblegum!

9/11/12 9:29:14 PM#34
I think I would consider their debt to society paid if they all committed Seppuku.

"I am not in a server with Gankers...THEY ARE IN A SERVER WITH ME!!!"

  ktanner3

Master

Joined: 3/19/06
Posts: 4154

Trolls will be ignored

9/11/12 11:00:18 PM#35
Originally posted by evgen88

Some "funny" responses . . .

Let me clear something up, living in Japan I have no hopes of claiming any refund or whatever.

I'm just curious about the level of support, and the direction the game is taking.

Haven't played in months but from a quick looksy around their site shows that 1.4 is on their test servers ready to be released soon. If Bioware was attempting to pull support why bother with new content?

To me, avoiding paying any refunds or whatever is a good reason to make people want to quit the game while trying not to make it obvious they are doing so.


Of course the buyer should beware, but there are laws to protect the consumer.

If you are unaware of those then you are just giving an unbased opinion, which is worth than the data bits its saved on.

Not sure if you are aware of this or not, but the moment you purchase a MMO nowadays, you own it. There is no taking it back to the store. And there is no refunds from the company either because you aren't owed one.  Unless you can prove that there wasn't a game to play you don't have a case.

 

The basic premis here is that you buy a product that is useless without the service the company provides. That's like selling an empty box, the customer isn't "just out of luck" when that happens.

The problem is that none of what you are saying has happened. The company is still servicing the game so what is the point of dealing in a hypothetical that doesn't exist?

 

Currently Playing: Star Wars The Old Republic

  evgen88

Novice Member

Joined: 5/24/05
Posts: 13

 
OP  9/11/12 11:51:06 PM#36
Originally posted by ktanner3
Originally posted by evgen88

Some "funny" responses . . .

Let me clear something up, living in Japan I have no hopes of claiming any refund or whatever.

I'm just curious about the level of support, and the direction the game is taking.

Haven't played in months but from a quick looksy around their site shows that 1.4 is on their test servers ready to be released soon. If Bioware was attempting to pull support why bother with new content?

To me, avoiding paying any refunds or whatever is a good reason to make people want to quit the game while trying not to make it obvious they are doing so.


Of course the buyer should beware, but there are laws to protect the consumer.

If you are unaware of those then you are just giving an unbased opinion, which is worth than the data bits its saved on.

Not sure if you are aware of this or not, but the moment you purchase a MMO nowadays, you own it. There is no taking it back to the store. And there is no refunds from the company either because you aren't owed one.  Unless you can prove that there wasn't a game to play you don't have a case.

 

The basic premis here is that you buy a product that is useless without the service the company provides. That's like selling an empty box, the customer isn't "just out of luck" when that happens.

The problem is that none of what you are saying has happened. The company is still servicing the game so what is the point of dealing in a hypothetical that doesn't exist?

 

ooooookaaaaaay

Your first point was answered immediately following where you inserted it. If they just stopped supporting the game an releasing content that probably would go against any obligation they have when selling a service reliant product.

I like the game, I don't want my money back. I want to know if they have any obligation to keep the game running for a certain period. If they are trying to subvertly run the game into the ground there probably isn't much point playing it any more.

  Kakkzooka

Spotlight Poster

Joined: 11/06/11
Posts: 602

9/11/12 11:58:11 PM#37
One Star Wars MMORPG.

Re: SWTOR

"Remember, remember - Kakk says 'December.'"

  Karteli

Apprentice Member

Joined: 7/09/12
Posts: 2704

9/12/12 12:31:08 AM#38
Originally posted by ktanner3

Not sure if you are aware of this or not, but the moment you purchase a MMO nowadays, you own it. There is no taking it back to the store. And there is no refunds from the company either because you aren't owed one.  Unless you can prove that there wasn't a game to play you don't have a case.

Unfortunately, there is no lemon law for compute softare, so you are correct.

However, there is a recourse of action, Class Action Lawsuits.

 

On the surface, yes, EA Bioware has no class for what they did.  But in a court, there could be a determination that the product offered was not what was purchased.  It could happen, but it would be difficult, between the number of astroturfers on the SWTOR forums, and still those who are willing to pay anything to play a Star Wars game (/sigh loyal SW fans willing to accept anything).

 

So, it's not enirely impossible, under law, to get a full refund for a MMO.  It just hasn't been done yet, and (sadly) there are many more MMO's out there that would be candidates beyond just SWTOR.

 

SWTOR was an awful game .. but not a terrible-bad-OMG-killU game.  I guess it doesn't qualify?

Want a nice understanding of life? Try Spirit Science: "The Human History"
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  Quesa

Novice Member

Joined: 6/16/04
Posts: 1265

9/12/12 12:35:20 AM#39
Originally posted by Karteli
Originally posted by ktanner3

Not sure if you are aware of this or not, but the moment you purchase a MMO nowadays, you own it. There is no taking it back to the store. And there is no refunds from the company either because you aren't owed one.  Unless you can prove that there wasn't a game to play you don't have a case.

Unfortunately, there is no lemon law for compute softare, so you are correct.

However, there is a recourse of action, Class Action Lawsuits.

 

On the surface, yes, EA Bioware has no class for what they did.  But in a court, there could be a determination that the product offered was not what was purchased.  It could happen, but it would be difficult, between the number of astroturfers on the SWTOR forums, and still those who are willing to pay anything to play a Star Wars game (/sigh loyal SW fans willing to accept anything).

 

So, it's not enirely impossible, under law, to get a full refund for a MMO.  It just hasn't been done yet, and (sadly) there are many more MMO's out there that would be candidates beyond just SWTOR.

 

SWTOR was an awful game .. but not a terrible-bad-OMG-killU game.  I guess it doesn't qualify?

What exactly did BioWare promise you that you did not get?

  Kert

Novice Member

Joined: 1/12/06
Posts: 68

9/12/12 12:50:07 AM#40
Originally posted by Quesa
Originally posted by Karteli
Originally posted by ktanner3

Not sure if you are aware of this or not, but the moment you purchase a MMO nowadays, you own it. There is no taking it back to the store. And there is no refunds from the company either because you aren't owed one.  Unless you can prove that there wasn't a game to play you don't have a case.

Unfortunately, there is no lemon law for compute softare, so you are correct.

However, there is a recourse of action, Class Action Lawsuits.

 

On the surface, yes, EA Bioware has no class for what they did.  But in a court, there could be a determination that the product offered was not what was purchased.  It could happen, but it would be difficult, between the number of astroturfers on the SWTOR forums, and still those who are willing to pay anything to play a Star Wars game (/sigh loyal SW fans willing to accept anything).

 

So, it's not enirely impossible, under law, to get a full refund for a MMO.  It just hasn't been done yet, and (sadly) there are many more MMO's out there that would be candidates beyond just SWTOR.

 

SWTOR was an awful game .. but not a terrible-bad-OMG-killU game.  I guess it doesn't qualify?

What exactly did BioWare promise you that you did not get?

A fun game worth playing?.... 

In all seriousness, computer games are more like movies now. If you're not entertained, you move on to the next. Although at least with a trip to the movies, it's slightly less expensive, and comes with snacks. 

They're entertainment industry.... unsatisfied?... sorry, better luck next time. I'm not saying I think it's right, but it is not going to change overnight if at all.

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