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MMORPG.com Discussion Forums

Guild Wars 2

Guild Wars 2 

General Discussion  » One of GW2's greatest faults

6 Pages « 1 2 3 4 5 6 » Search
117 posts found
  Rokurgepta

Novice Member

Joined: 8/15/08
Posts: 2208

9/06/12 6:02:38 PM#41
Originally posted by Requiem1066
Originally posted by Rokurgepta
Originally posted by Requiem1066
Originally posted by grimgryphon
Originally posted by Wolvards

I still don't feel it's very professional. I bought the game, the forums were supposed to come with it. 

I don't remember reading anywhere that forums were a feature of Guild Wars 2.

No but forums are a basic part of any basic MMO, so it is unprofessional to not have them working 

 Did you create your account just to hack on GW2? They have said why they turned the forums off. We all know why and I accept their reasoning. But then again I am not here to just hack on this game post after post after post.

Oh sorry .. YOU accept it so it must be right and everyone else wrong ? .. Seriously forums are the first thing that any game company get's working before they even have beta's .

 and the " if you don't fawn over the game you must hate it " arguement is old and childish . I paid the same amount of money as you did for the game so i have every right to voice my opinion whether you like it  or not.

Doesn't mean my opinion is right  anymore than your opinion makes you right .. I'm not sure what's worse .. blind haters or blind fanbois averse to any critisism of their baby 

 

 Its not my baby, but I do find people like you with nothing good to say to be trolls. Yes you supposedly paid as much as I did. I find great things about this game and I happily discuss them. There are also parts that annoy me, but I dont make post after post just about those because thats what haters do. I am not a blind fanboy and I am not a blind hater. I live in reality.

 

 

  Jason1989

Novice Member

Joined: 12/12/08
Posts: 28

 
OP  9/06/12 6:04:11 PM#42
Originally posted by Rokurgepta
Originally posted by Jason1989
Originally posted by Rokurgepta
Originally posted by Krytycal
Originally posted by Torvaldr
Originally posted by Grimlock426
Originally posted by Badaboom
Originally posted by Jason1989

 

I don't believe a combination of Facebook/twitter posts is the proper place to do these things.

Why not? 

Because not everyone wants to use Facebook/Twitter and they shouldn't have to in order to get information about the game they are playing.  They game should provide the information on their website. 

Why not?  It's being provided.  You're on the internet and that is how the information is being communicated.  They also provide periodic updates on their wiki.  If you want up to date information then use Facebook and Twitter if not then do without.

What if I don't want to have to surf the internet for info?  Maybe they should call me personally and explain each update since some of us don't like browsing the net.

Because 3rd party social media sites are not professional means of communication, and you shouldn't expect your costumers to use myspace, twitter, facebook, or whatever the current fad that teenage american girls are flocking to is.

 

If they can make a bazillion twitter comments each day, and post pictures on Facebook, then they can create a simple HTML page with up-to-date information and link it from the launcher. It's not that hard, heck, use the Wiki and link it if you have to. At this point even a link to forum announcements will do.

 A couple of things.

 

1. Those are not fads used by teenage girls, if you think thats all they are you are out of touch and that explains why you think it is so unprofessional to use them.

 

2. There is a link on the launcher. It amazes me how few people seem to know what they are complaining about, but damn they love to complain.

My launcher has no such link.

 After you put in your name and password but before you click the PLAY button the launcher lists the state of the game link. Click it and it tells you the recent things going on. My launcher has it your will too. Unless you have the auto play button clicked all the time then maybe it bypasses so make sure you have to click play and you should get the same thing I get.

Thanks. This helps. Had no idea about the update page. Still would like patch notes though.

Also saw a link to their forums they just opened apparently. Cool.

  Nadia

Elite Member

Joined: 7/26/03
Posts: 10803

9/06/12 6:05:14 PM#43
Originally posted by Jason1989
Originally posted by Rokurgepta

2. There is a link on the launcher. It amazes me how few people seem to know what they are complaining about, but damn they love to complain.

My launcher has no such link.

i cannot speak for your launcher but i assume the client has the same info

 

after I log into the launcher,  this is what I see

Check out our latest State of the Game update on the Guild Wars 2 Wiki for information about the most important issues we’re tracking with the Guild Wars 2 live service.

READ MORE

https://www.guildwars2.com/en/news/state-of-the-game-update-saturday-september-1-2012/?utm_source=client

 

if you have autoplay set to ON -- the game probably launches right past it

 

  GamerUntouch

Novice Member

Joined: 5/11/12
Posts: 491

9/06/12 6:05:19 PM#44
They've been posting A LOT on reddit and now the site has the info.
  RoyalPhunk

Novice Member

Joined: 1/11/11
Posts: 176

9/06/12 6:05:44 PM#45
Originally posted by Jason1989
 

First of all I don't have a twitter account, I have no desire to, and I never will have one. Facebook and twitter are not professional. They are fine if you want to use it for marketing and such, but as a central hub to communicate buisiness related material... these are not the places.

One thing Diablo 3 did right (if anything) is their forums. They have constant feedback and information for the community all in one place. Posting on GW2's facebook wall about an issue I have with the game is not the same as creating a thread on a forum. Not to mention the cap on those posts. These social media sites are just not professional or made to replace a game's official forum. Didn't think this was that hard of a concept to grasp.

Aka you want a platform to whine cry qq and troll from.

/bug in game works apparently

support tickets work eventually.

your opinions on what need to be different which I am sure you are eager to share (like it matters) will have to wait. Only valid issues will be addressed at this point. (ie important things that actually matter)

  KyutaSyuko

Hard Core Member

Joined: 3/30/05
Posts: 223

9/06/12 6:06:41 PM#46
Originally posted by Requiem1066
Originally posted by Rokurgepta
Originally posted by Requiem1066
Originally posted by grimgryphon
Originally posted by Wolvards

I still don't feel it's very professional. I bought the game, the forums were supposed to come with it. 

I don't remember reading anywhere that forums were a feature of Guild Wars 2.

No but forums are a basic part of any basic MMO, so it is unprofessional to not have them working 

 Did you create your account just to hack on GW2? They have said why they turned the forums off. We all know why and I accept their reasoning. But then again I am not here to just hack on this game post after post after post.

Oh sorry .. YOU accept it so it must be right and everyone else wrong ? .. Seriously forums are the first thing that any game company get's working before they even have beta's .

 and the " if you don't fawn over the game you must hate it " arguement is old and childish . I paid the same amount of money as you did for the game so i have every right to voice my opinion whether you like it  or not.

Doesn't mean my opinion is right  anymore than your opinion makes you right .. I'm not sure what's worse .. blind haters or blind fanbois averse to any critisism of their baby 

 

I dunno... judging by your word usage and placement I have a feeling you only bought the standard edition meaning you paid a third of what I paid for the game.  Just sayin'.  But then again you could argue that the extra cost I paid went to all the extras I got and not the game...

  Vhaln

Novice Member

Joined: 7/07/05
Posts: 3167

9/06/12 6:09:18 PM#47
It just seems unprofessional to rely too heavily on a 3rd party to relay info.  You'd think they'd want total control over that sort of thing, not to depend on the whims of Facebook, and however they muck up the way feeds are displayed or whatever else.

When I want a single-player story, I'll play a single-player game. When I play an MMO, I want a massively multiplayer world.

  Halandir

Apprentice Member

Joined: 8/02/08
Posts: 741

9/06/12 6:11:19 PM#48

A little amusing how peoples inability to obtain available information often leads to complaints because everyone has his/her own definition of exactly how they are supposed to be spoonfed with just the information they feel entitled to.

No matter how relevant or well presented information is, someone will always feel that they did not get the answers they wanted so back to 1. If the info they crave is present, the natural response seems to be: TL;DR.

OP, you must have limited experience with Anet: They are rather good at communicating with their playerbase. They are however, also rather good at prioritizing tasks at hand. You may be experiencing the result of that.

 

We dont need casuals in our games!!! Errm... Well we DO need casuals to fund and populate our games - But the games should be all about "hardcore" because: We dont need casuals in our games!!!
(repeat ad infinitum)

  GamerUntouch

Novice Member

Joined: 5/11/12
Posts: 491

9/06/12 6:12:16 PM#49

https://forum-en.guildwars2.com/forum/info/news/Game-Status-Update-02-39-6-September-2012-UTC

 

Hello.

  TigerAero

Novice Member

Joined: 1/09/09
Posts: 144

9/06/12 6:12:42 PM#50
Originally posted by Four0Six
Originally posted by Jason1989

Is the lack of communcation from ArenaNet to the community. Everyday I log into and there is some small patch/files I download before playing. What are these? Whats being fixed? I don't know because there is no patch notes.

There is no official forum to communicate the issues the games has either.  Why?

I understand the Trading Post is down and thats fine I guess, but they need to have a place where they can communicate with us and say "We know its not working, we are doing this and it should be ready at this estimated time".

I don't believe a combination of Facebook/twitter posts is the proper place to do these things.

 Maybe you should get the word out.

Currently there is a huge presidential race in USA, where both camps are using the heck out of Twitter and FB.

Personally if FB and Twitter are good enough for that, I think it works for a video game....

 

 

Sorry, but the only reason for this is because Facebook and Twitter "personify" and describe "you" better to "them." Hence better targetted ads and better chance at "real" demographic numbers. If you don't believe me, look at the targetted ads that appear on each political page. It may scare you.

  Deivos

Elite Member

Joined: 10/14/04
Posts: 1700

Iarð skal rifna, ok upphiminn.

9/06/12 6:14:33 PM#51

So...

 

This thread is complaining about no ease of acces to patch notes that don't exist?

 

But not only do patch notes exist, they have a handy link to them on the launcher?

They also have a forum on their site that they keep updated?

And additionally to that they make comments via networking sites to keep up on activity?

 

...

 

So, what is being complained about again?

As the size of an explosion increases, the number of social situations it is incapable of solving approaches zero. - Vaarsuvius

  stratasaurus

Apprentice Member

Joined: 12/18/11
Posts: 222

9/06/12 6:15:04 PM#52
Originally posted by Halandir

A little amusing how peoples inability to obtain available information often leads to complaints because everyone has his/her own definition of exactly how they are supposed to be spoonfed with just the information they feel entitled to.

No matter how relevant or well presented information is, someone will always feel that they did not get the answers they wanted so back to 1. If the info they crave is present, the natural response seems to be: TL;DR.

OP, you must have limited experience with Anet: They are rather good at communicating with their playerbase. They are however, also rather good at prioritizing tasks at hand. You may be experiencing the result of that.

 

Come on that logic sucks, everyone knows ANET should stop working on making fixes to the game because getting forums up and running for people that are afraid of Twitter is way more important.

 

I'm not sure why ANET doesn't just link the updates to their webpage though, that would not take very much time but as been said if the information is out there for everyone to read(and everyone that has a computer and internet, which you must to play the game, has access to it) then at that point it is the playerbases fault for being uninformed and not ANETS

  stratasaurus

Apprentice Member

Joined: 12/18/11
Posts: 222

9/06/12 6:16:50 PM#53
Originally posted by Deivos

So...

 

This thread is complaining about no ease of acces to patch notes that don't exist?

 

But not only do patch notes exist, they have a handy link to them on the launcher?

They also have a forum on their site that they keep updated?

And additionally to that they make comments via networking sites to keep up on activity?

 

...

 

So, what is being complained about again?

Really it boils down to people are pissed they have a facebook and twitter account, thats what I've gotten out of it.

  Nadia

Elite Member

Joined: 7/26/03
Posts: 10803

9/06/12 6:17:17 PM#54
Originally posted by Vhaln
It just seems unprofessional to rely too heavily on a 3rd party to relay info.  You'd think they'd want total control over that sort of thing, not to depend on the whims of Facebook, and however they muck up the way feeds are displayed or whatever else.

for reddit / facebook, your comment has merit

 

for GW1, ANET ran their own wiki, they didnt add a GW1 support forum until years later

 

for GW2, ANET has control over the wiki

Game status updates  http://wiki.guildwars2.com/wiki/Game_status_updates

(This page is updated by ArenaNet staff and protected against non-admin editing.)

 

ANET recently added GW2 support forum

https://forum-en.guildwars2.com/forum

 

  Wolvards

Apprentice Member

Joined: 1/27/12
Posts: 674

9/06/12 6:18:57 PM#55
Originally posted by Psychow
Originally posted by Wolvards
Originally posted by Badaboom
Originally posted by Grimlock426
Originally posted by Badaboom
Originally posted by Jason1989

 

I don't believe a combination of Facebook/twitter posts is the proper place to do these things.

Why not? 

Because not everyone wants to use Facebook/Twitter and they shouldn't have to in order to get information about the game they are playing.  They game should provide the information on their website. 

Not everyone wants to register for a forum.  They update their Wiki.  They can do what they like.  One thing that is good about the facebook is the anominity trolls are not as prevalent.

I still don't feel it's very professional. I bought the game, the forums were supposed to come with it. Their forums have been up over previous beta weekends as a READ only, why can't they atleast give us that with the patch notes? I'm fine if they are ok with using twitter and faceplant, but i'm not huge into, and i'm only 20 years old. Social media is a debate for another forum, but from a professional company I expect a tad more.

Atleast give us read only forums with patch notes and support.

EDIT: seems we were given EXACTLY what I was asking for, haha, thanks for the wiki link above i didn't know that existed, and it lead me to a temporary GW2 support forum with everything i'm looking for.

 

Isn't that the issue this thread is trying to discuss?

Exactly, I don't follow twitter, or facebook, I have both but rarely use them. I don't know why GW2 pulled their forums down, all I know is I don't know where to find information. 

But now GW2 has a temporary support forum that guess what... Links EVERYTHING back to their wiki. All game updates are on wiki. Which is fine if that's how they want to do buisness, just expected better communication, like maybe on the launcher it says "GW2 UPDATES AT BLAHBLAH.COM". That would've been nice.

The "Youtube Pro": Someone who watches video's on said subject, and obviously has a full understanding of what is being said about such subject.

  Krytycal

Novice Member

Joined: 4/17/06
Posts: 527

9/06/12 6:20:04 PM#56
Originally posted by Deivos

So...

 

This thread is complaining about no ease of acces to patch notes that don't exist?

 

But not only do patch notes exist, they have a handy link to them on the launcher?

They also have a forum on their site that they keep updated?

And additionally to that they make comments via networking sites to keep up on activity?

 

...

 

So, what is being complained about again?

Apparently the Wiki link doesn't show up while the game is patching or before you log-in, so if you use auto-play you'll likely miss it. I didn't even know there was a link until now as I use auto-play and the only time I see the launcher it's when there's an update. It would definitely be handy to have patch notes available to read while your wait for the game to patch up though. Not really a gamebreaking issue, and I'm glad ANET had the foresight and professionalism to link to their Wiki for information instead of relying on social media sites. 

  Nadia

Elite Member

Joined: 7/26/03
Posts: 10803

9/06/12 6:23:19 PM#57
Originally posted by Krytycal

Apparently the Wiki link doesn't show up while the game is patching or before you log-in, so if you use auto-play you'll likely miss it. I didn't even know there was a link until know as I use auto-play and the only time I see the launcher it's when there's an update. It would definitely be handy to have patch notes available to read while your wait for the game to patch up though. Not really a gamebreaking issue, and I'm glad ANET had the foresight and professionalism to link to their Wiki for information instead of relying on social media sites. 

i agree with you

would be more effective to not require login see the launcher newsfeeds

  Worstluck

Novice Member

Joined: 1/29/11
Posts: 1280

No man controls my destiny... especially not one who attacks downwind and stinks of garlic.

9/06/12 8:07:56 PM#58

OP I won't disagree with you, I think they really need to get their forums together personally, it's my favorite mode of  internet communication tbh.  However...like it's been said you don't actually need to have a Twitter account to get info from them.  I don't bother with Twitter one bit but I do go to their feed if I am having issues, and they are very good about communicating there.  I wont touch Facebook with a ten ft pole though.

 

Also they are good about updating the game status on their wki.  It's actually pretty impressive.  I really do wish they would open the rest of their foums though!

  JonnyBigBoss

Apprentice Member

Joined: 6/13/07
Posts: 696

9/06/12 8:24:33 PM#59
They've been posting daily development updates.

/thread
  Emerwyn

Novice Member

Joined: 10/21/06
Posts: 77

Unliving.

9/06/12 8:39:26 PM#60

Agreed. A large portionof players choose not to use these fake-friend networks (myself, for example) and any self-respecting company should have their own means for communicating with the playerbase. Using third party platforms is cheap and unbecoming of any game company that aspires to be important.

 

The fact that this far after launch there's still no official forums is unforgivable by itself. It's the kind of thing that makes people wonder if ArenaNet is for real, and truth is, some of my friends are already quitting GW2, and that's faster than what Diablo3 accomplished.

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