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Guild Wars 2

Guild Wars 2 

General Discussion  » GW2 has been crashing..... everything.

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74 posts found
  Eir_S

Advanced Member

Joined: 8/07/11
Posts: 4700

GW2 socialist.

 
OP  9/02/12 2:27:46 AM#41
Originally posted by emperorwings
Don't want to spam the thred and can't really help but "me too" I cured my problem my picking up my computer and throwing it out of the window picking it up and plugging it back in. Has not given me one problem since. The new build that got applied may have helped too. Hope you can find the fix for the problem. p.s. don't do what I did to my computer.

No problem, I'm actually glad the thread grew and there are so many potentially useful answers for people in here.  It's nice... well... not nice but you know what I mean, to see others are having the problem.  Maybe if the same issues are posted somewhere like Guru, ANet will see them.  Even in the event that it's a hardware issue, I think GW2 is partially to blame, since it seems people with really good systems are also experiencing the problem.  As for me, it's time to turn this baby off and go dusting...

  Opapanax

Novice Member

Joined: 10/29/11
Posts: 983

Most Morbid One

9/02/12 2:27:54 AM#42
Originally posted by Quizzical
Originally posted by Opapanax

Right here.. Same.. My laptop will get very very hot.. I don't even get a chance to read what my CPU is running at because it completely shuts down operations.. No Windows is shutting down now.. Just black screen  and reboot..

If your laptop gets very, very hot, then have you considered that you might have an overheating problem?  Dust can accumulate with time and degrade the laptop's cooling capabilities if you don't clean it out.

Bad video drivers can cause blue screens, but I haven't heard of them causing a computer to reboot or shut down entirely.

Yes I believe that it was the OP was trying to get across. His computer is not giving him a Blue Screen of death.. It's not CTD it's totally retarting his computer..

I feel like it's a overheating issue, but then that tells me GW2 is running in some fashion that my computer doesn't like since this is the only game I have gotten this issue with..

PM before you report at least or you could just block.

  Br3akingDawn

Advanced Member

Joined: 2/01/11
Posts: 1306

9/02/12 2:29:14 AM#43
Originally posted by Eir_S

Hey guys.  I don't start threads often, but I'm perplexed at this potential tech issue on my end....... but is it really on my end?  I looked up the problem on Google and apparently others are having the same thing happen to them, namely their PC getting a black or blue screen or just suddenly "stuttering" and then restarting completely while playing GW2.  I've checked my CPU heat, I don't think that's the problem, and all my drivers are up to date, but still I and others are experiencing this rather game breaking bug.

It doesn't happen on other games, and up until yesterday it never happened in GW2 either.  Now suddenly, I could find myself doing any number of random in-game things and have to wait for my computer to boot up again, and it's getting annoying.

I haven't had many of the minor issues people are kvetching about day and night here, but when a game turns your computer off, you start to get a little irritated.  I haven't seen a thread about this, and maybe the issue is rare, but if anyone has any info maybe they could fill me in.

When did this start happening to you? do you remember if you did any OS updates immediately before it started happening? I know you said your drivers are update but just in case maybe start from a fresh driver install after uninstalling all your gpu driver. Sometimes you might have dupplicate drivers maybe hidden or missed from updating drivers that might cause issues. There was a windows 7 update for me that made me not able to play games, that is why i asked if you done any os update right before having these issues. Im not sure which one though, I couldnt figure out what was wrong with my system after testing checking everything from hardware to new gpu card driver. I couldnt play anything! Almost lost my minds because my system is very new and nothing was wrong. So luckily i have everything already backed up and did a fresh OS install. no updates. played GW2 and many many other games fine and ok long stressed hours. update Win7. BOOM. gpu driver issues here and there with kernel issues. not even system restore can fix it. Had to do another Fresh install and im able to play again. After 1-2 weeks of intense playing updated win7 agan and not able to play anything. I am on my 3rd fresh install now with NO win7 update, its been about 1-2months now and no issues. Tell me its not win7 update fault?

  sargey123

Novice Member

Joined: 7/23/12
Posts: 104

"The sacrifice of hiding in the light is living with your shadows."

9/02/12 3:05:21 AM#44
I had this issue with my power supply I just bought new one now nothing happens... but ur CPU is a bit weak for the game,well graphic  cars is fine
sargey123 Xfire Miniprofile
  Calerxes

Spotlight Poster

Joined: 2/06/09
Posts: 1659

9/02/12 4:33:26 AM#45
Just play a selection of other games for a while and see if it happens with them if it does its a computer problem if it doesn't its a GW2 client problem. If its a GW2 client problem just reinstall and see it goes away.

This doom and gloom thread was brought to you by Chin Up™ the new ultra high caffeine soft drink for gamers who just need that boost of happiness after a long forum session.

  Vapors

Hard Core Member

Joined: 1/16/10
Posts: 397

9/02/12 4:38:18 AM#46
Actually youre game should not crash with this hardware, I have a bit worser hardware and I can stand in 100 enemies while they bash me in WvWvW, seems theyre engine working pretty good. But for some friends having same issue, i told them to reinstall the game, ppl in warhammer/tsw had same crash problems with good hardware, after reinstall it worked ...strange
  JoeyMMO

Advanced Member

Joined: 10/09/11
Posts: 1326

To busy playing GW2 to post much around here... *shrug*

9/02/12 5:49:25 AM#47
Originally posted by Opapanax
Originally posted by JoeyMMO
Just in case you're still wondering, GW2 isn't crashing anything. It might have crashed once, though I really can't remember if it did. It's probably either a hardware or a drivers issue.

 I understand questionings peoples hardware and or drivers.. or if they are even telling the truth and not just trying to spoil others fun..

But wouldn't I have encountered this issue before while playing any other of the numerous games out there.. I've played Starcraft 2, DDO, AION, TERA, EVE, SW:TOR, RIFT, DayZ, Planetside 1, Planetside 2(beta), End of Nations(Beta), The Secret World all just recently in the last year and none of these titles gave me the same issue as I'm having now with GW2..

So I'm pretty confident that whatever this issue is.. It is being caused by Guild Wars 2.. Either through memory leak or something up with the driver interaction. Although again when I have driver issues, it does not totally reboot my computer to having to log back into windows..

I'd think a memory leak would affect for more players than just a few people here and there. It's more likely that you need to blow the dust out of your laptop and set it up so that it can cool more easily. I had a similar issue with TOR. TOR just hung me there to dry after a couple of hours. I was sure it as TOR, had to be TOR, other games didn't cause this. But then later I got it on BWE3 as well. I got a cannister of compressed air and you don't want to know how much dust had gathered in my laptop over the years.

After that no more issues, not in TOR not in GW2.

  Eir_S

Advanced Member

Joined: 8/07/11
Posts: 4700

GW2 socialist.

 
OP  9/02/12 6:19:26 AM#48
Originally posted by Vapors
Actually youre game should not crash with this hardware, I have a bit worser hardware and I can stand in 100 enemies while they bash me in WvWvW, seems theyre engine working pretty good. But for some friends having same issue, i told them to reinstall the game, ppl in warhammer/tsw had same crash problems with good hardware, after reinstall it worked ...strange

It was suggested to me by an ex pc-tech friend of mine to do the compressed air thing, so with that I have a lot of suggestions in this thread.  I've just been watching some Netflix until the hardware store opens (I need a screwdriver)... but if nothing else works, I'll try reinstalling.  The thing is, like I said I was able to play all the betas and the release for days without any problems.  *shrug*  I'll figure it out eventually.

  Pynda

Advanced Member

Joined: 3/20/04
Posts: 689

9/02/12 6:21:10 AM#49

A Windows computer just spontaneously rebooting is not necessarily the sign of a hardware problem. Several years ago Microsoft made the default BSOD (blue screen of death) action a reboot. Not a blue screen. Although they may have reversed this horrible decision in Win7?


Anyway, the setting can be changed in System Properties > Advanced tab > Startup and recovery settings > System Failure - automatically restart (uncheck this). Sometimes seeing the bluescreen can give you a clue as to where the problem might lie. Like with a video or sound driver etc.. This may just be a bug in the GW2 code that is causing a crash. I.E. if you're not having problems with your other software too, don't panic.

  Vapors

Hard Core Member

Joined: 1/16/10
Posts: 397

9/02/12 6:21:48 AM#50
Originally posted by Eir_S
Originally posted by Vapors
Actually youre game should not crash with this hardware, I have a bit worser hardware and I can stand in 100 enemies while they bash me in WvWvW, seems theyre engine working pretty good. But for some friends having same issue, i told them to reinstall the game, ppl in warhammer/tsw had same crash problems with good hardware, after reinstall it worked ...strange

It was suggested to me by an ex pc-tech friend of mine to do the compressed air thing, so with that I have a lot of suggestions in this thread.  I've just been watching some Netflix until the hardware store opens (I need a screwdriver)... but if nothing else works, I'll try reinstalling.  The thing is, like I said I was able to play all the betas and the release for days without any problems.  *shrug*  I'll figure it out eventually.

yes same with my friend, he played wvwvw in betas with 20 fps, after beta 3 fps

  Eir_S

Advanced Member

Joined: 8/07/11
Posts: 4700

GW2 socialist.

 
OP  9/02/12 6:23:49 AM#51
Originally posted by Pynda

A Windows computer just spontaneously rebooting is not necessarily the sign of a hardware problem. Several years ago Microsoft made the default BSOD (blue screen of death) action a reboot. Not a blue screen. Although they may have reversed this horrible decision in Win7?


Anyway, the setting can be changed in System Properties > Advanced tab > Startup and recovery settings > System Failure - automatically restart (uncheck this). Sometimes seeing the bluescreen can give you a clue as to where the problem might lie. Like with a video or sound driver etc.. This may just be a bug in the GW2 code that is causing a crash. I.E. if you're not having problems with your other software too, don't panic.

Nice, great idea.  I was wondering if there was a workaround for that... obviously it's hard to copy down the blue screen code if it's only on the monitor for a 10th of a second lol

  Lobotomist

Hard Core Member

Joined: 5/20/07
Posts: 4798

I got so much trouble on my mind Refuse to lose.

9/02/12 8:34:33 AM#52
Originally posted by Eir_S
Originally posted by Pynda

A Windows computer just spontaneously rebooting is not necessarily the sign of a hardware problem. Several years ago Microsoft made the default BSOD (blue screen of death) action a reboot. Not a blue screen. Although they may have reversed this horrible decision in Win7?


Anyway, the setting can be changed in System Properties > Advanced tab > Startup and recovery settings > System Failure - automatically restart (uncheck this). Sometimes seeing the bluescreen can give you a clue as to where the problem might lie. Like with a video or sound driver etc.. This may just be a bug in the GW2 code that is causing a crash. I.E. if you're not having problems with your other software too, don't panic.

Nice, great idea.  I was wondering if there was a workaround for that... obviously it's hard to copy down the blue screen code if it's only on the monitor for a 10th of a second lol

Dont play nothing if you even remotely suspect computer/hardware overheating!!!

I had my GFX card fry - and had to replace half PC , because i ignored clear signs of overheating!

 

  Eir_S

Advanced Member

Joined: 8/07/11
Posts: 4700

GW2 socialist.

 
OP  9/02/12 8:42:17 AM#53
That's the problem though, while running two different heat monitors, one of them never got above critical level even while I was playing and the other showed one "fire" icon (meaning very hot I expect) in a list of 5 or more components.  The rest were normal to low temps.  Gah!  It's doing my head in.
  Stuka1000

Hard Core Member

Joined: 8/20/03
Posts: 787

9/02/12 8:47:03 AM#54
Originally posted by Eir_S

Hey guys.  I don't start threads often, but I'm perplexed at this potential tech issue on my end....... but is it really on my end?  I looked up the problem on Google and apparently others are having the same thing happen to them, namely their PC getting a black or blue screen or just suddenly "stuttering" and then restarting completely while playing GW2.  I've checked my CPU heat, I don't think that's the problem, and all my drivers are up to date, but still I and others are experiencing this rather game breaking bug.

It doesn't happen on other games, and up until yesterday it never happened in GW2 either.  Now suddenly, I could find myself doing any number of random in-game things and have to wait for my computer to boot up again, and it's getting annoying.

I haven't had many of the minor issues people are kvetching about day and night here, but when a game turns your computer off, you start to get a little irritated.  I haven't seen a thread about this, and maybe the issue is rare, but if anyone has any info maybe they could fill me in.

Sound like either a memory issue or your GPU is overheating.  What message do you get on the BSOD?

  Uproar

Advanced Member

Joined: 2/19/04
Posts: 409

I was once Tailrot, Uproar, Bandage, Thus(tin) Hammered, Rock, and so many more. Aye gamerest.

9/02/12 8:49:55 AM#55

Buy a fan.  I paid 6.99 for a little 120V 4" inch fan.  I blow it accross my laptop and bye bye overheat (blue screens).

 

  grapevine

Advanced Member

Joined: 12/17/04
Posts: 1935

9/02/12 8:58:06 AM#56
If you haven't already done so, limit the fps.  GW2 runs GPU's pretty much flat out, so they run hot.
  Eir_S

Advanced Member

Joined: 8/07/11
Posts: 4700

GW2 socialist.

 
OP  9/02/12 8:59:11 AM#57
Originally posted by grapevine
If you haven't already done so, limit the fps.  GW2 runs GPU's pretty much flat out, so they run hot.

Yeah I tried 60 and I don't want to go to 30.. my FPS isn't that great to begin with.  Thanks for the suggestion.

  Lord.Bachus

Elite Member

Joined: 5/14/07
Posts: 8589

I believe in life before death... So dont forget to enjoy it while you still can.

9/02/12 9:00:34 AM#58
Originally posted by Quizzical

Yep, that sure sounds like a power supply issue.  The Thermaltake Purepower line is junk, of the sort that you should consider replacing even if you weren't having immediate problems.  Get a proper power supply and the problems may go away.  This will get the job done:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817182066

Also, I'd advise against playing any games (not just GW2) until you replace your power supply.  You don't want the power supply to fry everything so that you have to replace the entire computer, not just the power supply.  It may well have already damaged other components, but even if not, it's likely working on it and putting an undue strain on other hardware.

Either that or the system continously overheating.

 

Her specs are very low end.

 

 

All those people that have those problems are trying to run the game with to high specs on to low systems.

Best MMO experiences : EQ(PvE), DAoC(PvP), WoW(total package) LOTRO (worldfeel) GW2 (Artstyle and animations and worlddesign) SWTOR (Story immersion) TSW (story) ESO (character advancement)

  miguksaram

Advanced Member

Joined: 4/29/03
Posts: 826

9/02/12 9:01:41 AM#59
For anyone having these issues with GW2, or any other games for that matter, and are playing on a laptop I can almost guarantee it's a heating issue.  The fact that you might only be experiencing it with GW2 isn't really relevant as Quiz has already stated it only takes a single game that pushes your system for you to notice the issue.  In MOST cases laptops suddenly overheating are typically due to dust buildup inside the case which can be a pain to clear out if you aren't comfortable taking one apart.  This is just one of the drawbacks of laptops.  I am speaking from personal experience with my Asus G73JH which had the EXACT same problem described in this thread and once I took apart the case and removed the dust it was like day one all over again.
  Thralia

Novice Member

Joined: 10/21/06
Posts: 234

9/02/12 9:13:07 AM#60
just absolutely poorly optimized.
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