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Guild Wars 2

Guild Wars 2 

General Discussion  » Arena Net failed with the launch of GW2

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135 posts found
  BarCrow

Advanced Member

Joined: 2/25/07
Posts: 2225

9/01/12 4:52:57 PM#41

I've had lag issues..been booted. A few other minor bugs . Yet I've still had more fun in this MMO than I have had in an MMO for a long time.( It even beats the TSW which I enjoy as well...think is unique and truly different ..but stilll lack the desire to logon regularly).GW2 is not the best launch but it's  far from the worst or even mediocre launches I've experienced.

The cash shop charged me for 3 things too. It was part my fault and part the bugged out..laggy shop's fault. I hit the confirm button and when I didnt get immediate gratification I hit it again.....and again. I then decided I should probably wait... fearing what happened would happen. It did. Fortunately they were dyes so i can use them or sell doubles on the BL market (when it is actually up and working). Lesson..if it doesnt confirm immediatley..do NOT hit confirm again.lol.

As for people not being able to log in due to email validation errors. I get the same errors. Guess what.?...I hit the "play" button and start playing. It has never prevented me from playing . Its even says to do this..for now..in the forums.

Really loving the game and the launch is a usual launch to me .Not nearly the worst I've encountered.

  Syno23

Novice Member

Joined: 8/18/08
Posts: 1371

9/01/12 4:54:28 PM#42
Originally posted by Rabenwolf

I hate to say it, but Arena Net has utterly failed with this launch. Still love the game, but it is clear the game should not have launched until both the services were ready as well as the game content balanced.

Right now we have horrible horrible service and attitudes by Anet. Some of their reactions on Reddit towards legitimate issues or people who have been hacked borderlines on d-baggery. I mean no business should talk to its customer base the way some of their reps have.

One person lost $20 of gems that they purchased with real money because the broken system gliched out and didnt register any purchases until later... charged him for buying 3 of the same outfit instead of just one. Anet's response to this was nothing short of "too bad sucker".

At the moment... Thousands of people cannot even long in because the launcher is telling them to verify their email by clicking on the email link. Two problems with this: 1) fake versions of this email exist with the purpose of stealing account information, 2) the official version isnt actually being sent out. This means you cannot log into the game at all, and most the emails you will find, if you actually get any, are probably fake.

When a large chunk of the game's population cant even log into the damn game, you cannot count that as a successful launch.

Half of their webservices are down as well...if you want to recover your password, good luck. Thats down as well. Forums? Nope. Account information? Sometimes works, sometimes doesnt. Official account based services are not solidified to work properly.

Aside from key features of the game not working half the time (Trade Post), the content seems to be out of "whack" as well. Some personal story line quests seem extremely easy, where as others are rediculously difficult...and by that I mean 1 shot kills by an enemy you can normally beat in a regular pve environment. When you go to a zone below your level, your lvl is downscaled to match the regions...only sometimes it is too much and sometimes it is too little. Meaning, some enemies will die with one hit... where others in the same category hit as hard as a champion and feel like they have just as much HP.

Another example, In one storyline instance, one basic enemy kills off my entire NPC party in a matter of seconds then one or two hits later I am down as well. Their HP pool is extreme as well. So while I am down scaled over 10 levels to meet the lvl of the instance, the enemies hit harder than something around the level I am normally at. It feels like the whole system in that respect is broken.

Guild Wars 2 is still a great game, there is lots of fun to be had...but this cannot be considered a successful launch anymore. Please get your **** together Anet.

 

Besides that, I have to say that the launch was pretty smooth.

  FourReelz

Novice Member

Joined: 8/31/12
Posts: 20

9/01/12 4:56:22 PM#43
Originally posted by Dfix
Originally posted by Ozreth
Originally posted by Dfix
Oh my god! Stuff is broken durring the launch off a MMO guys. This is the first time it has every happened. Better go make a thread about it for historical records. It will probably never happen again.

You're kind of shooting yourself in the foot here. You are right on with your sarcasm, this certainly isn't the first time this has happened, and that's the point. MMO devs have had rougly 13 years and countless examples to figure out this whole launch thing. That's the problem.

I see so it's OK for every other major MMO to have launch problems up until now. Now it's not OK.  The reason why they all have problems is because it's impossible to duplicate a launch. You can have all the stress tests in the world but nothing will be the real thing. To expect things to be perfect is impractical and very naive.

 

Also to the OP.  You claim to have played every MMO launch for the past 10 years? So did you forget about the launch of FFXIV? That, by far, was the worse launch in the last ten years. Lets not forget about Aions first week of 5 hours ques. I suppose being able to play in overflow is way worse than staring at a que counter. What was Anet thinking anyway?

 I thought this was what the betas are for. to "test" the game pre launch. To make sure when the game does go live, it will run as smooth as it can run. I just read that AA ran a stress test beta to see how there severs would run with i think it was 50k people all on at once. Thats ONE sever!

  GeezerGamer

Elite Member

Joined: 4/03/12
Posts: 5248

9/01/12 4:57:37 PM#44
Originally posted by Psychow
Originally posted by GeezerGamer
Originally posted by Vannor

This isn't a failed launch. About, what?, 10 people on reddit are having a bad experience and everyone is jumping on their thread, either defending or attacking. There's WELL over a million playing this game. A few vocal people having problems means nothing, especially not launch failure.

The TP issue is bad.. when mail is down it's bad. But at least the majority are playing successfully. I'll point out that there are more people playing right now compared to how many were playing in any other MMO launch 'ever' to my knowledge. SWTOR launch was a nightmare with queues, hardly anyone could play. TSW had nowhere near as many people playing it.. only reason it was so smooth. WoW launch was a mess and hardly anyone could play and servers were down for days sometimes. GW2 is supporting more players at launch than any other MMO that I can think off, 'at launch'.

The players who do have problems definately shouldn't be ignored, but ANet are actually coping better than anyone else has with this many people ay launch.

This is a valid point.

The bigger the population, the more frequently rare occurrances happen. So, in this launch, those who have a bad experience are going to seem greater in numbers.

 

Diablo 3 was essentially "Burned at the stake" when "some guy" din't receive his 90 cents from the RMAH. I guess if it's GW2, they can have a free pass, but if it's Blizzard, the villigers light the torches and march toward the castle looking for blood...

That wasn't my point. And I'm not making excuses for A-Net. They have dropped the ball big time. They need to pick it up and  get back in the game NOW!

 

 was just pointing out that if you had one guy in TSW who had an issue, here, you have 10.

It's the sad state of the genre. The next big title has as many threads discussing issues with it's business model than issues with the game itself.

  GeezerGamer

Elite Member

Joined: 4/03/12
Posts: 5248

9/01/12 4:59:04 PM#45
Originally posted by Syno23
Originally posted by Rabenwolf

I hate to say it, but Arena Net has utterly failed with this launch. Still love the game, but it is clear the game should not have launched until both the services were ready as well as the game content balanced.

Right now we have horrible horrible service and attitudes by Anet. Some of their reactions on Reddit towards legitimate issues or people who have been hacked borderlines on d-baggery. I mean no business should talk to its customer base the way some of their reps have.

One person lost $20 of gems that they purchased with real money because the broken system gliched out and didnt register any purchases until later... charged him for buying 3 of the same outfit instead of just one. Anet's response to this was nothing short of "too bad sucker".

At the moment... Thousands of people cannot even long in because the launcher is telling them to verify their email by clicking on the email link. Two problems with this: 1) fake versions of this email exist with the purpose of stealing account information, 2) the official version isnt actually being sent out. This means you cannot log into the game at all, and most the emails you will find, if you actually get any, are probably fake.

When a large chunk of the game's population cant even log into the damn game, you cannot count that as a successful launch.

Half of their webservices are down as well...if you want to recover your password, good luck. Thats down as well. Forums? Nope. Account information? Sometimes works, sometimes doesnt. Official account based services are not solidified to work properly.

Aside from key features of the game not working half the time (Trade Post), the content seems to be out of "whack" as well. Some personal story line quests seem extremely easy, where as others are rediculously difficult...and by that I mean 1 shot kills by an enemy you can normally beat in a regular pve environment. When you go to a zone below your level, your lvl is downscaled to match the regions...only sometimes it is too much and sometimes it is too little. Meaning, some enemies will die with one hit... where others in the same category hit as hard as a champion and feel like they have just as much HP.

Another example, In one storyline instance, one basic enemy kills off my entire NPC party in a matter of seconds then one or two hits later I am down as well. Their HP pool is extreme as well. So while I am down scaled over 10 levels to meet the lvl of the instance, the enemies hit harder than something around the level I am normally at. It feels like the whole system in that respect is broken.

Guild Wars 2 is still a great game, there is lots of fun to be had...but this cannot be considered a successful launch anymore. Please get your **** together Anet.

 

Besides that, I have to say that the launch was pretty smooth.

What? Are you kidding? While there are those who are calling it a disaster, and I'll disagree that it's not a disaster.......yet.

It most certainly was NOT smooth.

It's the sad state of the genre. The next big title has as many threads discussing issues with it's business model than issues with the game itself.

  User Deleted
9/01/12 4:59:20 PM#46

The most important thing I'm upset about is the fact that I can't progress any further into personal story since quest (76) A Grisly Shipment is broken and has been for awhile

 

I'm having a lot of fun in the game, but the constant lack of the trading post or the ability to securely trade with players is pretty aggravating.

 

I can work past there being some bugs, but I'm finding a lot at 80, really hope stuff starts getting fixed so I dont lose interest.

  UsulDaNeriak

Novice Member

Joined: 2/19/07
Posts: 642

9/01/12 4:59:34 PM#47
Originally posted by BarCrow

As for people not being able to log in due to email validation errors. I get the same errors. Guess what.?...I hit the "play" button and start playing. It has never prevented me from playing . Its even says to do this..for now..in the forums.

Really loving the game and the launch just is a usual launch to me and really not nearly the worst I've encountered.

Are you kidding? My PLAY button is grey; cant push it at all.

played: Everquest I (6 years), EVE (3 years)
months: EQII, Vanguard, Siedler Online, SWTOR, Guild Wars 2
weeks: WoW, Shaiya, Darkfall, Florensia, Entropia, Aion, Lotro, Fallen Earth, Uncharted Waters
days: DDO, RoM, FFXIV, STO, Atlantica, PotBS, Maestia, WAR, AoC, Gods&Heroes, Cultures, RIFT, Forsaken World, Allodds

  Siug

Hard Core Member

Joined: 5/02/12
Posts: 1144

9/01/12 5:00:10 PM#48
Failed how? The game is working and playable. It had a bit rocky launch but so what? And this is a TSW fanboi saying that.
  Vannor

Advanced Member

Joined: 8/11/03
Posts: 2999

9/01/12 5:01:01 PM#49
Originally posted by Rabenwolf
Originally posted by Vannor

/snip

For starters, far more than 10 people. Did you go and verify before tossing out a number? Have you read the responses? Common problems and common issues. Consider this as well...where are users with problems supposed to go? Official forums are down, sometimes the website is down entirely. Do they even know about Reddit? Do they have to have GW2 liked on facebook just to get news? When you dont have an official forum or local, feedback generally gets dispersed to third party sites or is not even heard.

Like polling results, what does the vocal or those willing to post represent? A larger sum? If not then should we dismiss polling entirely? Just something to think about.

Did you know its estimated around 10,000 were permabanned for a range of both legitimate and illigitimate actions within the game world?

SInce failed is a subjective term, we can agree or dissagree on what qualifies as failed, but its not a simple "you are wrong, and i am right" type of word. When your customers cannot play the product and use the services they paid for after a week of the game being live, and when account theft, exploits and server problems plague the game since day 1... then I wouldnt qualify that as a success..would you? If its not a success, then what is it?

I dont know if Anet is coping well or not... but that doesnt matter when players cannot even log into a game. It is a good game, no doubt, but they were clearly not ready for launch.

 I know there are more than 10, it was an exaggeration really to show what I meant. Maybe you didn't get that, I dunno. My point is though that the percentage of those with problems out of total players is likely very low.

Don't assume I'm trying to blindly defend ANet, I'm definately not. I'd rather they shut down the game until everything is sorted, even the TP. The market is getting backed up and the ingame economy is going be ruined and may never recover because there will be some major oversaturation of items once it's back up perminantly. Same thing happend in D3. In games that can be affected by the trading system, the game needs to cease if that trading system isn't working overwise it puts the economy in a state that should never have occured.

  FourReelz

Novice Member

Joined: 8/31/12
Posts: 20

9/01/12 5:02:32 PM#50
Originally posted by lathaan
while most of you are right about some annoying things happening at this launch: who cares? its the best game ever made, no one will speak about its first weeks in ten years ;)

 Because no one will know what GW2 was in ten years. Youll be lucky if there still talking about GW2 in 10 months.

  UsulDaNeriak

Novice Member

Joined: 2/19/07
Posts: 642

9/01/12 5:05:53 PM#51
Originally posted by Vannor
The market is getting backed up and the ingame economy is going be ruined and may never recover because there will some major oversaturation of items once it's back up perminantly. Same thing happend in D3. In games that can be affected by the trading system, the game needs to cease if that trading system isn't working overwise it puts the economy in a state that should never have occured.

Well the economy of a themepark is a laughinstock anyways, but this economy will become a desaster, as soon as TP works.

played: Everquest I (6 years), EVE (3 years)
months: EQII, Vanguard, Siedler Online, SWTOR, Guild Wars 2
weeks: WoW, Shaiya, Darkfall, Florensia, Entropia, Aion, Lotro, Fallen Earth, Uncharted Waters
days: DDO, RoM, FFXIV, STO, Atlantica, PotBS, Maestia, WAR, AoC, Gods&Heroes, Cultures, RIFT, Forsaken World, Allodds

  bronzephishy

Novice Member

Joined: 6/10/10
Posts: 58

9/01/12 5:14:50 PM#52

I agree with the OP.  Notice the posters that are defending the notion that this is to be expected for mmo launches...and plz post links to transaction issues or its not valid, are most likely playing the game with no issues...Its only happeneing to the minority so just sit and be patient.... Its like the classic example when you see the same car you drive broken down on the side of the road you just drive by and say " dam that sucks"  But when your car breaks down then what?  Typical american mentality and im an american myself.....Sorry for ya! till the shit hits the fan for them then its a problem!

So that being said....ive been going through the same issues....Gem transaction purchases charged me 3 times...error code invalid authorization at trading post....an email authenticator system that isnt working preventing me to play... Sure sucks to be them hunny...

  QSatu

Novice Member

Joined: 10/14/06
Posts: 1768

9/01/12 5:18:28 PM#53
And yet I just logged in again and everything is fine for me. Maybe I'm selfish but I don't really care about your issues. For me the launch was very smooth =]
  Coman

Hard Core Member

Joined: 8/29/04
Posts: 1959

9/01/12 5:21:08 PM#54
Originally posted by QSatu
And yet I just logged in again and everything is fine for me. Maybe I'm selfish but I don't really care about your issues. For me the launch was very smooth =]

If you did not care, then why bother reading about them?

  BarCrow

Advanced Member

Joined: 2/25/07
Posts: 2225

9/01/12 5:24:31 PM#55
Originally posted by UsulDaNeriak
Originally posted by BarCrow

As for people not being able to log in due to email validation errors. I get the same errors. Guess what.?...I hit the "play" button and start playing. It has never prevented me from playing . Its even says to do this..for now..in the forums.

Really loving the game and the launch just is a usual launch to me and really not nearly the worst I've encountered.

Are you kidding? My PLAY button is grey; cant push it at all.

Not at all. I start up..it gives me the email must be validated  blah blah blah. Sometimes I send one and go to my email to see if it finally goes through...it hasn't yet. I still get the validation error. 

I login with my info (well I have the box checked so it keeps the info in the field). It updates when needed. I hit the play button.

It's done this since I downloaded and first logged-in. One post I read  was ANet stating that they have disabled the validation and to just continue to hit play. That's the only reason I did it the first time.

  bronzephishy

Novice Member

Joined: 6/10/10
Posts: 58

9/01/12 5:24:37 PM#56
Originally posted by QSatu
And yet I just logged in again and everything is fine for me. Maybe I'm selfish but I don't really care about your issues. For me the launch was very smooth =]

exactly my point ^

  Gaborik

Advanced Member

Joined: 2/10/08
Posts: 313

9/01/12 5:25:03 PM#57
Originally posted by Coman
Originally posted by QSatu
And yet I just logged in again and everything is fine for me. Maybe I'm selfish but I don't really care about your issues. For me the launch was very smooth =]

If you did not care, then why bother reading about them?

Probably just to prove that all these guys who have been tying to hype this game for the last how many years will do anything to save the game from any negative feedback, even read post they dont care about. 

  Uhwop

Hard Core Member

Joined: 3/20/10
Posts: 1698

9/01/12 5:43:10 PM#58

Because none of this is already known to everyone here?  Because none of this was mentioned in the first part of the review done by this site?  Because this hasn't been posted about by anyone else?  Because you like the game but felt the need to make a post pointing out problems that other people are experiencing that has already been posted about several times now?

What is the point of this thread, other then to say that other people are experiencing the same problems other people have experienced in other MMO's? 

If you like the game, if you're not having any of the bad issues you posted about other people experiencing, what is the point? 

You're not helping anyone.

You're not encouraging any civil discussion.

You're not providing any form of constructive feedback.

You're not informing anyone of anything that they didn't already know.

It's just a thread for people to argue in.  What can anyone possibly contribute to the topic?  Nothing.  Either you've exprienced one of the real problems in the game, which the OP has clearly informed us he didn't, or you haven't; which the OP was pretty clear about. 

As this thread does is provide yet another place for people to argue and flame each other. 

What is the point?

Why not just link the Reddit post where you claim represenatives for Anet are behaiving like douchebags?  Which I find kind of ironic to say that anyone is behaiving like a douchebag when you make a negative post that doesn't in any way, shape, or form allow for anyone to have anything that resembles a civil discussion.

Seriously?  What are you hoping to accomplish with this thread?

  

  UNH0LYEV1L

Apprentice Member

Joined: 8/09/09
Posts: 418

9/01/12 5:43:26 PM#59
Originally posted by Psychow
Originally posted by GeezerGamer
Originally posted by Vannor

This isn't a failed launch. About, what?, 10 people on reddit are having a bad experience and everyone is jumping on their thread, either defending or attacking. There's WELL over a million playing this game. A few vocal people having problems means nothing, especially not launch failure.

The TP issue is bad.. when mail is down it's bad. But at least the majority are playing successfully. I'll point out that there are more people playing right now compared to how many were playing in any other MMO launch 'ever' to my knowledge. SWTOR launch was a nightmare with queues, hardly anyone could play. TSW had nowhere near as many people playing it.. only reason it was so smooth. WoW launch was a mess and hardly anyone could play and servers were down for days sometimes. GW2 is supporting more players at launch than any other MMO that I can think off, 'at launch'.

The players who do have problems definately shouldn't be ignored, but ANet are actually coping better than anyone else has with this many people ay launch.

This is a valid point.

The bigger the population, the more frequently rare occurrances happen. So, in this launch, those who have a bad experience are going to seem greater in numbers.

Diablo 3 was essentially "Burned at the stake" when "some guy" din't receive his 90 cents from the RMAH. I guess if it's GW2, they can have a free pass, but if it's Blizzard, the villigers light the torches and march toward the castle looking for blood...

Pretty much man.  There is so much hype for this game its nuts.  You will literally get burned at the stake for saying anything wrong with the game.  People are giving this game a pass on issues that in other games there were non-stop hate being spewed.  GW2 is the savior of MMORPG's in that it can do no wrong because so many people are hyped and want it to succeed. 


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  Jeleena

Advanced Member

Joined: 4/27/08
Posts: 124

9/01/12 5:44:11 PM#60
Originally posted by AvsRock21
OP is wrong. Guild Wars 2 had one of the smoothest launches I have ever seen. In fact, it was probably the best launch I have seen. Get a clue.

You cannot be serious......

Today I lost guildchat AGAIN

Couldn't use our guildbank AGAIN

Did not receive any whispers from a friend who wanted to party with me

Trade was either horribly laggy or down for maintanance AGAIN

Personal story bugged at level 30

 

I mean, I love this game, I really do, but after a week it is getting on my nerves....

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