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Guild Wars 2

Guild Wars 2 

General Discussion  » Incorrect Password?

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44 posts found
  User Deleted
 
OP  8/22/12 2:48:22 AM#1
This morning (after the stress test), I now get "Incorrect Password" when I try to log in - is it just me, or is it the same for everybody?
  mundus01

Novice Member

Joined: 1/21/07
Posts: 100

8/22/12 2:52:47 AM#2
I get the same message when servers are offline.   
  User Deleted
 
OP  8/22/12 2:53:41 AM#3
Originally posted by mundus01
I get the same message when servers are offline.   

Ah ok, it's normal then - I was just worried they would have screwed up my account just before the launch =P

  seridan

Novice Member

Joined: 5/26/12
Posts: 1212

8/22/12 2:55:16 AM#4

I'm getting "the game server is unable to connect to the log-in server. Please restart your client and try again"

delete and retype your password?

Block the trolls, don't answer them, so we can remove the garbage from these forums

  Indrome

Novice Member

Joined: 5/03/12
Posts: 294

This is like trying to drive straight through Schroedinger's minefield!

8/22/12 2:55:17 AM#5

Happens sometimes when you change the language. Also says "wrong password" for incorrect accountname (e-mail) as well.

Maybe try starting the launcher with administrator privileges, too.

 

edit:

Or, you know, servers down... Occam's razor. -.-"

  oubers

Apprentice Member

Joined: 11/14/11
Posts: 883

8/22/12 2:55:49 AM#6

dont worry Korrigan.....we all get this one when the servers are down......had the same "error" yesterday when stress test started. :)

 

  Leodious

Novice Member

Joined: 2/28/06
Posts: 782

The best way to travel is by means of imagination.

8/22/12 2:58:59 AM#7

It is common to sometimes get that error when you try to log in using the saved password. Just delete it and retype. Right now you should get an error about connecting to the server.

"There are two great powers, and they've been fighting since time began. Every advance in human life, every scrap of knowledge and wisdom and decency we have has been torn by one side from the teeth of the other. Every little increase in human freedom has been fought over ferociously between those who want us to know more and be wiser and stronger, and those who want us to obey and be humble and submit."

— John Parry, to his son Will; "The Subtle Knife," by Phillip Pullman

  User Deleted
 
OP  8/22/12 3:01:58 AM#8

Pretty much what worries me: I retyped it, still doesn't work.

BTW, I can log into the account site using the same login/password just fine.

  Connmacart

Novice Member

Joined: 2/24/12
Posts: 693

8/22/12 3:06:13 AM#9
Well this morning I did have a validate your account email from anet. Maybe something up with that? 
  User Deleted
 
OP  8/22/12 3:07:08 AM#10
Mail is validated :)
  User Deleted
 
OP  8/23/12 7:23:51 AM#11

Bumping this because I still have the problem. I've tried everything (change password, change email, reset password, etc...) to no avail.

I can log in on the same computer using my sister's login credentials with no problem (I get the "there's no event right now" message).

So I can log into the GW2 website, I can log into GW1, but not into GW2... anyone else?

  Kyus_HoB

Apprentice Member

Joined: 6/11/12
Posts: 186

8/23/12 7:28:40 AM#12
Have you deleted and rewritten yoru account name/email address as well as your password I'd try this. I think your client might have updated and it needs this to be re-entered also.
  User Deleted
 
OP  8/23/12 7:31:39 AM#13
Originally posted by Kyus_HoB
Have you deleted and rewritten yoru account name/email address as well as your password I'd try this. I think your client might have updated and it needs this to be re-entered also.

One of the first things I did, yes.

I've also tried to change the email via several different ways (GW2 website, GW1, NCSoft master account), same for password, I've tried a password reset too. Always the same result, I can log into the various web sites and into GW1 flawlessly, but not into the GW2 client.

  seridan

Novice Member

Joined: 5/26/12
Posts: 1212

8/23/12 7:39:46 AM#14
Originally posted by The_Korrigan
Originally posted by Kyus_HoB
Have you deleted and rewritten yoru account name/email address as well as your password I'd try this. I think your client might have updated and it needs this to be re-entered also.

One of the first things I did, yes.

I've also tried to change the email via several different ways (GW2 website, GW1, NCSoft master account), same for password, I've tried a password reset too. Always the same result, I can log into the various web sites and into GW1 flawlessly, but not into the GW2 client.

Are you getting error 11:1000:7006:679 ?

http://wiki.guildwars2.com/wiki/Error_code

Check to see if GW1 and GW2 accept different characters, the max password length is different between the two games, maybe they accept different characters as well, if you did the reset through GW1, try a new password that only uses numbers and letters

As the wiki state: that error sometimes appear even when you provide a correct password

Block the trolls, don't answer them, so we can remove the garbage from these forums

  User Deleted
 
OP  8/23/12 7:42:22 AM#15
Originally posted by seridan
Originally posted by The_Korrigan
Originally posted by Kyus_HoB
Have you deleted and rewritten yoru account name/email address as well as your password I'd try this. I think your client might have updated and it needs this to be re-entered also.

One of the first things I did, yes.

I've also tried to change the email via several different ways (GW2 website, GW1, NCSoft master account), same for password, I've tried a password reset too. Always the same result, I can log into the various web sites and into GW1 flawlessly, but not into the GW2 client.

Are you getting error 11:1000:7006:679 ?

http://wiki.guildwars2.com/wiki/Error_code

Check to see if GW1 and GW2 accept different characters, the max password length is different between the two games, maybe they accept different characters as well, if you did the reset through GW1, try a new password that only uses numbers and letters

As the wiki state: that error sometimes appear even when you provide a correct password

I tried the reset using like 3 different method (GW2 website, GW1 and ncsoft master account), same result.

I've been using the same password during the whole beta week end process without any problems too :)

  Sixpax

Novice Member

Joined: 7/28/05
Posts: 602

8/23/12 7:51:39 AM#16
I've gotten the same error sometimes when servers aren't up.  I wouldn't worry about it at all, especially if you can login to https://account.guildwars2.com/login with the same credentials.

MMO games would be pretty cool if it weren't for the people.

  User Deleted
 
OP  8/23/12 7:53:15 AM#17
Originally posted by Sixpax
I've gotten the same error sometimes when servers aren't up.  I wouldn't worry about it at all, especially if you can login to https://account.guildwars2.com/login with the same credentials.

Yeah, hopefully you're right (another guy on gw2guru said he has the problem too). I would had to be stuck at the login screen Saturday morning...

  Istavaan

Advanced Member

Joined: 4/25/12
Posts: 1398

8/23/12 7:54:29 AM#18
you can't login unless there is an event taking place.
  Ice-Queen

Hard Core Member

Joined: 1/02/08
Posts: 2435

"Always borrow money from a pessimist. They won't expect it back."

8/23/12 7:55:16 AM#19
I'm not getting any errors just the there's no event message. Hope they get it sorted out for you Kor.

What happens when you log off your characters????.....
http://www.youtube.com/watch?v=GFQhfhnjYMk
Dark Age of Camelot

  User Deleted
 
OP  8/23/12 7:56:58 AM#20
Originally posted by Tayah
I'm not getting any errors just the there's no event message. Hope they get it sorted out for you Kor.

Yep, that's what I get when I use my sister's login credentials. I only get the "incorrect password" stuff with my own account.

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