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Reason I ask is I was under the impression if you Pre-Purchased you would have access to the client to DL in advance eventhough obviously the release is not till the end of August. I Pre-Purchased but dont see a link on how to DL. |
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The1ceQueen
 Elite Member
Joined: 1/02/08
"Always borrow money from a pessimist. They won't expect it back." |
7/31/12 11:42:29 AM#2
Download link after you log in to your account.
What happens when you log off your characters????..... |
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7/31/12 11:42:48 AM#3
From my understanding you cannot pre-purchase through retail store, unless of course you bought yours online. If you bought yours online I would contact anet support. If you went through your local store I thnk they only allow pre-orders which are not being taken at this time. I had a simmilar problem with gamestop |
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Originally posted by Wakygreek It was online thru gamestop and is was a pre-purchase NOT a pre-order. |
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7/31/12 11:44:20 AM#5
Originally posted by bmw66 You entered your key on the site and all that good stuff? If you're on the GW2 account page, there should be a download link on the left.
Check your reciept/whatever the key came from, and make sure it says "pre-purchased" and not "pre-ordered". Gamestop was causing major hassles for people by giving them pre-order keys instead of pre-purchase. I know for a while Anet was honoring those ar least to let them into the beta. Not sure if they will give you the 3 day head start too. May wanna contact Anet. |
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Originally posted by Tayah Thats just it. I cannot find where the link is. I even checked under my recent purchases and there is nothing there. |
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7/31/12 11:47:40 AM#7
Originally posted by bmw66 What website are you looking at?
Oderint, dum metuant. |
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The1ceQueen
Elite Member
Joined: 1/02/08
"Always borrow money from a pessimist. They won't expect it back." |
7/31/12 11:47:58 AM#8
Originally posted by bmw66 I'd call gamestop and make sure they gave you the right code, because it should be there on your account page as download client on the left. Are you on the right page?
What happens when you log off your characters????..... |
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7/31/12 11:52:11 AM#9
I pre-purchased at Gamestop a while back. The key was printed on my recipe and I've played in all 3 BWE's. I had no problems. |
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here is the reciept for gamestop. The [PP] I assume means pre-purchase.
Product
I dont know what to do after that? I dont recall getting an email that says here is your key and DL here. |
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MsGamerlady
 Novice Member
Joined: 8/16/05
"We can make ourselves miserable or we can make ourselves happy.The amount of work is the same." |
7/31/12 11:56:20 AM#11
I prepurchased but bought the digital edition at the retail store. I had a code on my receipt where I have to log onto the gamestop website, input the code, download their client and get GW2 dl that way. There was also a game code linked to the GW2 client that I used on my arenanet acct.
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Where was the key located on your reciept and where did you DL it from? A link they gave you? |
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MsGamerlady
Novice Member
Joined: 8/16/05
"We can make ourselves miserable or we can make ourselves happy.The amount of work is the same." |
7/31/12 12:01:11 PM#13
Further down on the receipt. Says *****ACtivation Code:********
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Originally posted by MMOPug Nope, didnt get that info. I received my order number and my personal info and CC I used and the info I posted on page 1. No code no link.
Looks like Im going to call AMEX and just cancel this transaction. I have tried to contact GS but no answer for 2 days. Should have just waited and walked into a store like the good old days. This is just frustrating. |
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MsGamerlady
Novice Member
Joined: 8/16/05
"We can make ourselves miserable or we can make ourselves happy.The amount of work is the same." |
7/31/12 12:16:10 PM#15
I'm sorry, I misunderstood. I purchased GW2 at a walk in retailer ( Gs).
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Originally posted by MMOPug Nope. Nothing. Other than a reciept and an order number and what I posted on page one. NADA.
Maybe because ti was AFTER the last BWE?? |
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7/31/12 12:34:50 PM#17
Originally posted by bmw66 Shouldn't make a difference. Pre-purchase is Pre-purchase. I'd contact Gamestop support and see what you can do. |
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Originally posted by terrant I did two days ago. I said I would hear back from a rep 24-48 hrs. Have not heard a thing yet. Sent a response back and said if I dont get a reply by 5pm EST 8/1/2012 Im going to call AMEX and cancel the transaction. |
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7/31/12 1:07:57 PM#19
I pre-purchased the CE through GameStop, and other than some early hiccups with the whole "we don't have any codes!" thing, I haven't had any issues (yet). EDIT: Though I might point out that I actually walked into a store, as opposed to getting it online. |
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The1ceQueen
Elite Member
Joined: 1/02/08
"Always borrow money from a pessimist. They won't expect it back." |
7/31/12 1:10:35 PM#20
Cancel it, get your money back and pre-purchase from Arenanet or Amazon. You'll have your code within a few minutes.
What happens when you log off your characters????..... |
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