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5/22/12 8:40:45 PM#201
Originally posted by Tardcore i recommend just staying away from gaming in multiplayer mode - and not buying gold. i can't imagine how anyone could hack my account if they dont know it exists... |
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5/22/12 8:49:17 PM#202
Originally posted by Vannor I'm in the same boat you are....
Except I think that if you are nickle and diming someone the way Blizzard is with making people buy authenticators to use their service securely, something is wrong with that. If you are going to make it a requirement to play on their servers even for single player games, you should probably make sure your system is very secure, otherwise you are inviting the very same kind of PR nightmare they currently are going through. |
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5/22/12 9:03:55 PM#203
Originally posted by JeroKane You list of all the ways the individual user should engage in some foresight (and all of them very sound), but how about some foresight on blizzard's part? You obviously have technical knowledge. Congrats, you are part of the 1% of PC gamers, and the .0001% of PC users. I've given hundreds of little impromptu PC best practices behavior to people whose systems i've worked on over the past now 15 years. and people still keep making the same mistakes. Most of the players of Diablo IIII are going to be technical idiots. So you need to take this into account when making your game, especially when you are going to mandate that they login and play online for even single player games. (those who play almost exclusively single player tend to be more ignorant). Otherwise, you are looking at a PR nightmare, and one that was entirely forseeable. |
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5/22/12 9:37:33 PM#204
Originally posted by dubyahite Occam's Razor would probably apply here. Your explanation being a lot simpler than session spoofing. |
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5/22/12 9:57:21 PM#205
Originally posted by Creslin321 This. Dubya can say "well this wouldn't stop the problems", and he is right, to a point. It wouldn't stop it from those who play online. Want to do a LAN party for friends on Diablo on your own network? You could in previous versions. You can't now. You have to only use Blizzard. want to play single player? You have to connect to Blizzard first. Blizzard left the door wide open on this. If they didn't think this through to provide some extra layers of protection, they deserve some blame. Whether it is something like what Steam does (email to your account if you are logging in from another IP with a code), or something else, whatever. What you have here are people who were playing solo, didn't want to play online, and their account got compromised, in a way that simply wouldn't happen in D1 or D2. not because of advances in tech (most of these hacks are pretty low-tech), but because of a design feature that Blizzard made, for no other reason than they wanted to ring people into the RMAH. Even something as simple as forcing authenticators with every login would fix a lot of the problems. Hacking, like pirating, will always occur, and any strategy that will "eliminate it" might as well eliminate gravity. yet there are simple things that can be done to mitigate the damage this causes, on both the "end user" side, and the "company" side. |
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5/22/12 10:03:12 PM#206
Originally posted by iceman00 this x100000000 cant agree more |
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bezado
Advanced Member
Joined: 1/21/04
*WARNING* |
5/22/12 10:08:53 PM#207
These accounts aren't necessarily hacked but more likely easily guessed by other players who already have their login names via places like the forums. Once they got a login name they use a bot to try thousands of passwords to try login to that account.
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5/22/12 10:09:08 PM#208
I do not get why they say acounts were "hacked" when most of the time the person with the acount either recived a keylogger or just plain out gave their info threw scams. So much missleading info flying around its makes me want to throw up. Buy a authenticator and dont use the password jim1234 and the chances of anything happening to your acount goes down the drain. |
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5/22/12 10:22:48 PM#209
Dunno if anyone's mentioned this, but it has just come out recently as well that Battle.net passwords aren't case-sensitive. What the hell kind of idiot made that call? It's one of the most basic possible security measures one can take! Even SONY isn't that fucking stupid! I'm loving Diablo 3, but I'm pissed off as all hell at Blizzard. It's pretty goddamn obvious they're letting the interns handle network security over there. If I lived anywhere near their HQ I'd be over there wanting to smack the security lead upside the head for sheer dumb-fuckery. I really can't put into words how pissed off I am about that. Of all the... Jesus, no wonder people are having trouble. The really funny part, is that the CM's response was "Oh yeah, works like that for all our games! Try it in SC2 and WoW too! :)" Yes, a smiley... Edit: CM, not GM |
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5/22/12 10:52:24 PM#210
Originally posted by Drokar I still think the it is in the public chat not the games. Wish someone would ask this on the offical forums. If you were hacked did you use public chat? What channel? In OB I got this message I was logged in form a different location, got booted and the only thing I did was go to open chat. Didn't think much of it because I was back in game nothing missing or anything out of the ordinary. I think the hackers were testing their program at that time to see if it worked. Seriously |
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5/23/12 2:22:30 AM#211
Originally posted by iceman00 This is possible. Thing is, people need to activate it themselves. Same with the authenticator. I read some posts here that say that it's not foulproof because you only need to input a key once every 5-7 days and that it should be every time you log on. Back when the authenticator was introduced, you did need to input the code every time you logged on. People didn't like it, because they want the easiest to play, which is completly understandable. Blizzard acknowledge this and changed it to the current way, as in, using the authenticator once every 5-7 days. However you can still change it to the old way, so that you need to use the authenticator every time you login to a Blizzard game. It's just a little checkbox under the authenticator options. It's listed in the authenticator FAQ too. The only thing Blizzard didn't do, is shouting it from the roof, you know, in a forced message that players don't read through anyway. The same for the Steam example that you mentioned. This is also a service that Blizzard provides, though not through an e-mailservice (well, if there is one, I'm not aware of it). In case of changes too your Battle.net account or supicious activity. This is what it lists for Diablo 3 specific: If you play Diablo III... We may also text you verification codes if we detect suspicious activity and for approving transactions in the real-money auction house. For I guess security reason, they opted for a SMS service, which is fine with me. After all, if your login details are compromised, changes are that your e-mail details are too compromised. In the end it's probably better if they would just force people to use the authenticator with every login. Problem is, people don't like that. Which is also the whole problem with Information Security in general. There's this thought of: "It will never happen to me, so I don't need to take these kind of preventing measures!", untill the moment your data does get compromised. I don't think that Blizzard handles the Information Security poorly. No company wants to be in the position that Sony was in not long ago. So yes, these tales that are going around, of people being 'hacked' and what not, are most likely people who have only themselves to thank for it. Even that article from the reviewer from Tom's Hardware I take with a healthy dose of sceptism. I mean, just mere speculation here, perhaps a co-worker/lover/child logged in on her account when she was away. Because she already used her authenticator two days ago, only her login and password were needed. It sounds silly and childish, but it wouldn't be the first time. Like I said, I'm not taking Blizzard's side here, it's just that someone has to come with solid proof before to back up claims that they've been hacked, while using an authenticator. If Blizzard's security is compromised however, I'll be reconsidering buying whatever game they'll release next. |
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5/23/12 3:34:45 AM#212
Doesn't surprise me to see hacked accounts, it is a blizzard game after all.
My wow account was suspended 2 weeks ago due to suspicious activity. I have not played wow for 3 years and through 3 pc rebuilds. All my passwords are different everywhere so it's not from my side where security issues are. I have never had any other account hack issues with other games.
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5/23/12 4:10:08 AM#213
Originally posted by dubyahite Well, do you see any "its all bliz fault" in my post? guess not... |
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5/23/12 7:02:37 AM#214
The security issues of Battlenet are currently the biggest thing keeping me from buying the game. The one time I tried creating an account to briefly try WOW, which lasted all of a week, I was getting emails claiming my acount had been hacked within a week of the account going inactive. I don't know or really care about the details of what the source was, but I'm pretty sure that if it was on my end, I'd be seeing that kind of problem a lot more than with just Battlenet, yet in all the time I've been on the internet, the only game account I've ever had problems with was with Blizzard. I didn't do anything special or unusual on my end with that particular account, so I'm left with the conclusion that something on Blizzard's end is out of whack and has been for some time. Now I read about the "recommendation" to buy an authenticator, and I get a bit suspicious that it may not be hackers, but Blizzard, or one of it's employees, out to make a fast buck one way or another, either by getting me to buy an authenticator or by selling information on inactive accounts. Either way, makes me glad I didn't bother buy the game yet; doesn't matter how good the game is if the surrounding environment is unsecure. Whether or not I eventually buy the game will be directly effected by how this shakes out, espicially after the RMAH is added. |
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5/23/12 7:26:49 AM#215
Originally posted by sunshadow21 Battle.net is is more ways then one more secure then most other MMO's out there, probably all of them. It's just a side effect of hosting a few of the most popular gaming franchises out there. The spam e-mails you've been getting, I get them too. Though not on the e-mail account I registered my Battle.net or even back in the day, my WoW account too. I get those e-mails on my gmail account, which I mostly use for registering purposes. So the spam isn't necessarly linked to you creating a WoW account. Concerning the authenticator, for most purposes on the internet I use a two-way-authentication system like this (two-way as in a login/password and the code you get from the authenticator). It's way more secure then just a loginname and a password. I work in the Information Security branch and I can't keep up with all the ways, holes, bugs and exploits floating around. Patchnotes from Microsoft, Adobe and Sun Microsystems (the company behind Java) are an interesting read, just to see how many holes have been patched this time. There's by the way a free authenticator app for Andriod, iPhone and a few others. If you find this environment unsecure, you should watch out for similar environments too. For example, Steam, Origin, etc. |
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5/23/12 7:34:45 AM#216
Originally posted by MikkelB For being more secure than most companies, it still has way too many problems. I don't know precisely what those problems are, or what would be needed to be done to fix them, but I've never received anything like it from any other game from any other company, and I've tried most of the big name games at some point in time at least briefly. Given the level of problems, I'm not even inclined to say that outside sources are the problem; there is something within how Blizzard sets up the games and/or handles the account data that just seems to cause problems. I don't usually jump on companies for security issues, especially online security issues, but Blizzard seems to have more than their fair share, and has a long history of having more than their fair share. Whether its internal or external, I just don't like what I see with their security track record, even after accounting for the presence of big target names like WoW and Diablo. |
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5/23/12 7:42:14 AM#217
I blame Porn ! |
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5/23/12 8:27:12 AM#218
Originally posted by sunshadow21 If by 'way too many problems' you refer to the whole 'not able to play online'-situation, then yes, that should be fixed, rather yesterday then tomorrow. I don't think that Blizzard is just twiddling their thumbs though or swimming in money like Scrouge McDuck. In at most a month I think that the problems concerning server availability will be fixed. Concerning security, there isn't much more Blizzard can do really. They warn for a lot of things, most importantly for phising attempts, scams, goldsellers, etc. It's more that the general knowledge of most players is severly lacking on these matters. Blizzard recently posted (yesterday I believe) that they still need to encounter a case of someone whose account has been compromised, while he was using the authenticator. Knowing the relative safety a two-way-authentication system provides, rather believe them than some random forum poster that makes the most outrages claims, more often then not witout providing any shred of evidence. Of course it's frustrating if your account get compromised, but more likely then not, it's Blizzard who's to blame, but the ignorance of the user. It sounds harsh, but it's the truth. These days on the internet isn't a very safe environment. That's a simple fact. In your specific case you only made a trial account for WoW. Now this part is pure speculation, but let's say you did it by clicking on a WoW Trial banner on Cursegaming or another fansite. There is a change that these sites may have been compromised or that the banner was infected. All kinds of tracking malware can already be installed at that point. Some aren't even detected by antivirus software or blocked by the browser. It's hard to get account details directly for these malware, but getting an e-mailadress is not at all impossible. Hence your spam. When I made my account for WoW and later on Battle.net, I did it through first the CD of WoW itself. The upgrade to Battle.net too, I did it through the old WoW account setting site. Both were under secure connections, hence any potential malware would have a hard time getting that e-mailadress. On the other hand, I used my gmail account to register to various forums, from which multiple have probably been compromised already. That's why I get a crapload of spam on that account. For another realistic example you should read JeroKane's post here from earlier in this thread: http://www.mmorpg.com/discussion2.cfm/post/5009785 The reality is that it's way easier to get crucial information through other means, like third party sites, then it's to 'hack' Blizzard services. Hell, like some people said on a Dutch forum, if hackers already had access to information like the 'SessionID', then it would mean that:
A good tip for practically everyone using the internet, is to be very carefull with the information you put up there. There is a reason that people use multiple e-mailaccounts. There is a reason that two-way-authentication gets more and more accepted (and in a sad way, more necessary). |
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5/23/12 8:42:35 AM#219
Didn't use any third party site to do anything with WoW. Went straight to Blizzard's site. While I understand your point that the internet is not a safe place, I didn't do anything different with WoW than I did with any other MMO I've tried out, and yet Blizzard is the only one that has had account difficulties of any kind. If it was on my end or related to my surfing habits, I can gaurantee that I would have noticed it with other games and accounts as well. The fact that I haven't makes is highly suggestive that a significant part of the problem lies with Blizzard and how they write and implement their games. As for the authenticator, if I have to even consider getting an authenticator to play what is still at it's core a single player game without having to worry about my account getitng hacked, I'm not going to be buying the game, it's that simple. I'm not going to be shell over 60 dollars for the game and even more for the authenticator just to play an updated D2 with social features. It may be a good game, but it ain't that good. I wouldn't do it for the vast majority of MMOs, either. If the security issues are truly that serious, and the company consistently has them, I can find better companies to support or other forms of entertainment. The idea that you would need an authenicator to get reliable access to something that is simply entertainment is crazy, and if that's the trend, I won't be buying very many computer games going forward. |
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5/23/12 8:57:48 AM#220
Originally posted by sunshadow21 It's becoming a trend, so that will mean less games for you I guess, at least on the PC. You didn't give any examples of the other MMO's you played, but I can say from experience that my Aion account and my Rift account both got hacked. The companies in question admitted it that it was their own fault (I wasn't even subscribed to Aion at that moment). They got compromised. Till this day this hasn't happened to Blizzard. The only known security issue with Battle.net, are the users themselves. There're tools that prevent that your account gets compromised, but if you don't want to use them, it's your own fault if it happens. |
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