.. and I'm fairly sad I had to do it. Yes, I followed Guild Wars 2 pretty heavily.. until a few months ago. Damn that real-life stuff. Then I go out to Game Stop, tell the guy I wants to pre-purchase for some 3 days of early sexyness and beta loving. Pay in full, ring me up. Go home, enter the code on receipt and it tells me I pre-ordered, not pre-purchased and as a result, I lose.

Called Game Stop, said they'd be able to switch my purchase over and give me the OTHER code, no problem. Show up, completely different story. So they gave me money back.

Guess I'll have to do this directly through the source. I must Guild Wars 2, just not via those evil stores.

I saw many ppl complaing about Gamestop on Twitter with the same issue you had.. Thinking they were buying a pre-purchase copy and then it was a pre-order.

Buy in in time to participate the next BWE, hopefully we have one next weekend :).

I just bought it directly from GW2 site too.

Originally posted by Synthetick

.. and I'm fairly sad I had to do it. Yes, I followed Guild Wars 2 pretty heavily.. until a few months ago. Damn that real-life stuff. Then I go out to Game Stop, tell the guy I wants to pre-purchase for some 3 days of early sexyness and beta loving. Pay in full, ring me up. Go home, enter the code on receipt and it tells me I pre-ordered, not pre-purchased and as a result, I lose.

Called Game Stop, said they'd be able to switch my purchase over and give me the OTHER code, no problem. Show up, completely different story. So they gave me money back.

Guess I'll have to do this directly through the source. I must Guild Wars 2, just not via those evil stores.

No one PreOrders through gamestop anymore for PC. They're pretty much console only now. Trying to pre-order from them anymore is literally asking to get shafted.

The last time I preordered from them was with Prototype for PC. I go to the store on the day of release only to find out that the PC edition comes in 2days later than the official release date, and all my friends who purchased from Amazon or Direct2Drive (when it was still around) were playing the first hour it released.

Don't even get me started on their online-store shipping either. You'll get preorders the NEXT day after release. You're better off getting it directly from the source :|!

So the negative title on this thread is just so more people get the wrong impression?  OP.....you WANT to play the game, but create a thread with this title?  Why?

Originally posted by just1opinion

 

So the negative title on this thread is just so more people get the wrong impression?  OP.....you WANT to play the game, but create a thread with this title?  Why?

Well he did cancel his pre-order.. Not because he dont like it, but he had problems with Gamestop pre-purchase, like many had.

Originally posted by RKameL

Originally posted by just1opinion

 

So the negative title on this thread is just so more people get the wrong impression?  OP.....you WANT to play the game, but create a thread with this title?  Why?

Well he did cancel his pre-order.. Not because he dont like it, but he had problems with Gamestop pre-purchase, like many had.

The title should reflect his issues with pre-purchasing from gamestop then. Most will flock to this thinking its something else based on such a negative title.

yeah whenever possible I buy straight from the source.....its much more secure

Buying directly is usually the way to go. Prices rarely change, and you are in direct contact with the provider. So, if something goes awry, you can sort it out directly with them.

I only hear crap about Game Stop. I wonder why they are still around.

Originally posted by Zetsuei

Originally posted by RKameL

Originally posted by just1opinion

 

So the negative title on this thread is just so more people get the wrong impression?  OP.....you WANT to play the game, but create a thread with this title?  Why?

Well he did cancel his pre-order.. Not because he dont like it, but he had problems with Gamestop pre-purchase, like many had.

The title should reflect his issues with pre-purchasing from gamestop then. Most will flock to this thinking its something else based on such a negative title.

Yes, i understand what you mean. The title could be better ye.

Originally posted by Synthetick

.. and I'm fairly sad I had to do it. Yes, I followed Guild Wars 2 pretty heavily.. until a few months ago. Damn that real-life stuff. Then I go out to Game Stop, tell the guy I wants to pre-purchase for some 3 days of early sexyness and beta loving. Pay in full, ring me up. Go home, enter the code on receipt and it tells me I pre-ordered, not pre-purchased and as a result, I lose.

Called Game Stop, said they'd be able to switch my purchase over and give me the OTHER code, no problem. Show up, completely different story. So they gave me money back.

Guess I'll have to do this directly through the source. I must Guild Wars 2, just not via those evil stores.

 I know at one point GameStop was converting ill-pre-order keys into their proper pre-purchase keys. I don't know what has come of that, but I would deinately be seeking the real answer. If you indeed paid in full for a pre-purchase and they gave you the wrong code you are able to get a store refund.

If they try and act new, I suggest you request the information for the regional manager, not the store you want regional. That should get you an answer from there right there or they'll give you the information as they have to..

Good luck, hope you don't miss out on a pretty good game..

Edit: See you got your money back already missed it first time, but my response still rings true for any situation you may find yourself in with a retailer..

FYI OP, I beleive Anet was honoring Gamestop Pre-order keys that should have been Pre-purchase. They made a few nice long posts about it. Shoulda talked to them first.

Honestly, I would strongly recommend pre-purchase through digital download directly if you want the head start+BWE access, and so long as it's a viable option. Gamestop is...horrible. Just terrible. Been mad at them since the Deus Ex fiasco, every time I hear them since makes me angrier.

Hope to see you in game regardless, if you are purchasing a normal box on launch day. If not..hope you aren't letting a retailer dictate whether you enjoy a game. Cheers.

I pre-purchased 3 copies of GW2 from GameStop and had no problems what so ever.  Hate to see you had issues but still... if you were waiting this long for the game just do a Digital Download when you can or buy it from the ArenaNet site.

Ratero.

Op please edit the title i read that and thought some one was a bit nuts or plain odd as i can't  see how any body could be that negative obviously  you are not,i got mine from Play.com just had to wait a few days for the box and key  in the post for digital download.

Well the pre-order and pre-purchase might have not be obvious for some reseller honestly . I think its the first time for me i'm making a pre purchase for an mmo, all the mmo before had pre-order only, honestly i don't think i ever made a "pre purchase" in my life and i'm kind of old already. And with such a difference with pre-order for the beta test aspect, that's quiet normal people mixed this up. I think a lot of people missed this. And honestly i'm not supporting Anet here, pre order should be enough for any company. Paying up front the totality of an unfinished product is a bit, you know, "comme ci comme ca", even if i choose to do it and don't personally regret it, but still.

Originally posted by Requiamer

Well the pre-order and pre-purchase might have not be obvious for some reseller honestly . I think its the first time for me i'm making a pre purchase for an mmo, all the mmo before had pre-order only, honestly i don't think i ever made a "pre purchase" in my life and i'm kind of old already. And with such a difference with pre-order for the beta test aspect, that's quiet normal people mixed this up. I think a lot of people missed this. And honestly i'm not supporting Anet here, pre order should be enough for any company. Paying up front the totality of an unfinished product is a bit, you know, "comme ci comme ca", even if i choose to do it and don't personally regret it, but still.

I can agree with you that pre-purchase is a bit of a spooky venture, and I went out on a limb shelling out over 100 bucks (copies for me and my gf of the "normal" edition) for something sight mostly unseen. So far I feel I made a good choice though.

However, as to pre-purchase..I can't agree. look, a game retailer should be informed as to how things work. GW2 is easily in the top three most anticpated MMOs coming out for the next year or so, (Top one in my opinion, but YMMV), Anet worked out a partnership with gamestop and other companies to do the whole pre-purchase+keys thing. If they explained it HALF as clearly to the retailers as they did to the players, this should not have been a difficult thing to grasp.

Heck, let's say they didn't. The information given to players is freely available on the internet. And Gamestop employees are, in a sense, sales people. The guy selling me a car better damn well do his research and known what the models on the lot do. If he doesn't understand the product he's trying to sell, I see no reason to buy it from him.

I just paid from the code from an official retailer from GW site, cost me £45 quid

I agree terrant its their job, they should be aware of it, but you also have to be realistic. Sure they should "research" on the product they sell, but well, you can't really espect them to do it either, they are just reseller, not rocket scientist :D

Originally posted by Requiamer

I agree terran its their job, they should be aware of it, but you also have to be realistic. Sure they should "research" on the product they sell, but well, you can't really espect them to do it either, they are just reseller, not rocket scientist :D

Maybe. On the other hand, their management/marketing should be pushing info from this game to the retaielrs, since they have a big incentive (whatever deal Anet made with them) to drive sales. So far the majority of times I've heard "Gamestop" and "GW2" in one sentence, it's been followed up by "they screwed up my order". That's not to say there probably aren't thousands who got the game just fine from them....we all know in the service industry only the unhappy people speak up. But...

The fact that any stores didn't seem to have proper education on how this works (or flat-out lied in some of the complaints I've heard) shows poor management. And I once again bring up the Deus Ex mess...Gamestop is just shady soemtimes. It's sad cause they're literally the only decent game retailers in my area but...I'll drive out of my way or order online before I go to them.

Originally posted by Requiamer

I agree terrant its their job, they should be aware of it, but you also have to be realistic. Sure they should "research" on the product they sell, but well, you can't really espect them to do it either, they are just reseller, not rocket scientist :D

I use to work for a catalog company that sold shoes, specializing in sports shoes and fashin. I am NOT a fan of basketball, and could never imagine spending more then $30 on shoes. My company gave me all the info I would need though so I could sell those god awfull, ugly as sin, new release Jordan basketball shoes for $150. I use to be able to tell you all kinds of things about every shoe brand we sold. In my everyday life, I was happy in a ratty pair of converse chucks.

My point being, if the clerk did not have the imformation he should have, I would NOT trust that store at all. If the clerk didnt care to learn about it, they should be fired. There is a thousand other people out there that would love a job.. and I would guess there is at lest a few hundred real gamers that would REALLY love that job.

Originally posted by Synthetick

.. and I'm fairly sad I had to do it. Yes, I followed Guild Wars 2 pretty heavily.. until a few months ago. Damn that real-life stuff. Then I go out to Game Stop, tell the guy I wants to pre-purchase for some 3 days of early sexyness and beta loving. Pay in full, ring me up. Go home, enter the code on receipt and it tells me I pre-ordered, not pre-purchased and as a result, I lose.

Called Game Stop, said they'd be able to switch my purchase over and give me the OTHER code, no problem. Show up, completely different story. So they gave me money back.

Guess I'll have to do this directly through the source. I must Guild Wars 2, just not via those evil stores.

That sucks man, but ya I wouldn't trust Gamestop for anything. They really are a terrible retailer, with only a couple stores under that banner having pleasantly surprised me. The vast majority of my experiences with those stores have been awful.

Getting it straight from the source is definitely your best bet. Looks like they may even have some available as well (I believe the next BWE is the weekend of the 27th, so you still have time. Good luck.