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Mortal Online

Mortal Online 

General Discussion  » Mortal GM apologizes to AQ in teamspeak

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72 posts found
  BizkitNL

Old School

Joined: 12/29/02
Posts: 2273

"Free to play, pay to win""

2/21/12 4:53:28 AM#41

Players trying to be developers ans developers trying to be players.

Feel like trying Planetside 2? Get a headstart with the starter kit!

  Gwahlur

Apprentice Member

Joined: 8/28/11
Posts: 140

2/21/12 4:57:16 AM#42

I feel kind of sorry for SV in all this, as the amateurs they are.... But they should have taken into account the ridiculous amount of asshattery that comes with this kind of game.

  RefMinor

Novice Member

Joined: 7/16/11
Posts: 3541

Hipster

2/21/12 5:16:44 AM#43
Originally posted by Mellkor

 


Originally posted by psykobilly
 
About an hour ago, GM Theia came into the AQ teamspeak and apologized for the initial bans that kicked off the entire mess.  It turns out that Discord fundamentally misinterpreted the evidence of the 'ghost inventory exploit' that AQ was accused of.  In fact, the 3 people who were banned all died inside the keep from earthquaking.  Any false flagged items viewed by the GM's were flagged as such due to having just died inside the keep, and the items were on the corpses.
The entire mess was Discord's fault for poor analysis of evidence and his "100% proof" turns out to be 0% proof.
I would appreciate if Theia would publically reply to this thread, since I know you follow MMORPG.  It would be good to have an official statement from SV.
---
To address a few other points:  it has come to my attention that someone from AQ used a yellow account to chat spam the enemy after the initial bans were given.  AQ does not condone the use of such an exploit, and it is a stain on the name that it happened.  I personally apologize that such a thing happened; it is not classy.  As an older member of AQ, all I can say is that young raging kids will be young raging kids and it never would have happened if it were not for 'false' GM bans.
[mod edit]
As far as keeps being destroyed, SV has said they will release the results of that investigation.  I personally hope an AQ member did not have anything to do with it.  I can tell you the majority of AQ don't know anything about it, and if someone does they aren't talking about it.  
The bottom line is that GM's should never be allowed to have guild affiliations.  They should not have ever played the game as to eliminate any bias for friends.  The volunteer GM program should simply not exist, and is another example of a fundamental leadership failure within Starvault.  
 
 


 

Unprofessional to approach players on a non corporate medium...

edit; Actually, if he is a representative of a company and he apologies, Does that make the comapany liable for damages under law?

 

No, the EvE EULA is quite comprehensive and covers CCP against most legal actions

  Biskop

Novice Member

Joined: 10/06/11
Posts: 731

2/21/12 5:25:38 AM#44
Originally posted by Gwahlur

I feel kind of sorry for SV in all this, as the amateurs they are.... But they should have taken into account the ridiculous amount of asshattery that comes with this kind of game.

True.

A FFA PvP game does attract a certain kind of players (the griefing, trolling, e-peening, exploiting kind that do their best to find weaknesses in the code and game design), and thus it's very important that the devs and GMs know what they're doing - paying customers don't like losing hours, days, weeks, or even monhts of gametime due to bugs, glitches, crashes, exploits, cheats and corrupt and/or unprofessional GMs.

Sadly, MO has been a total mess in this department from day one. The number of serious (often gamebreaking) bugs and exploits is so huge that no one could really keep track of them all, let alone fix them. The times GMs have acted shady, stupid and unprofessional is almost as many.

I personally quit a few months back, partly due to unfixed exploits that SV totally ignored (the "glitch into palisades" thing), and party becasue I witnessed horrendous behaviour from GMs during sieges. Of course MO's other failures played their part, but the constant exploits and GM behaviour was the straw that broke the camel's back for me. There's no sense in playing a PvP game in which PvP entirely consists in mastering more exploits and having more GMs in your pocket than your oppononent.

  Biskop

Novice Member

Joined: 10/06/11
Posts: 731

2/21/12 5:27:34 AM#45
Originally posted by RefMinor
No, the EvE EULA is quite comprehensive and covers CCP against most legal actions

  Amana

MMORPG.COM Staff

Joined: 1/03/11
Posts: 2336

2/21/12 11:33:15 AM#46

Guys, please don't post details that can let people know how to perform an exploit. Discussing it in general terms is okay. Also, remember to keep exchanges civil. 

To give feedback on moderation, contact community@mmorpg.com

  kakasaki

Advanced Member

Joined: 6/11/06
Posts: 1259

"Gentlemen, you can't fight in here! This is the War Room!"

2/21/12 8:25:05 PM#47
Originally posted by stjudas

Why would I believe a guild that has been proven to be cheaters and liars and probably involved in the minor security breach?  If you have proof of this please post it, otherwise I do not believe the OP.

 

Game is going great.  Think anyone on the fence should try it now as it will only get better soon with the Awakening Expansion which will add working AI and user interface.  Unlike other games that add fluff, MO adds full fledged features in their expansion!

 

Why should we beleive you? You just claimed MO has more subs than EvE had at the same age. That of course, is completly incorrect. So, who seems to be spouting propaganda?

A man is his own easiest dupe, for what he wishes to be true he generally believes to be true...

  listnngstone

Novice Member

Joined: 8/21/09
Posts: 14

2/21/12 11:41:24 PM#48

First I would like to start by saying that you won't recognize me from this name or my post count. I just don't post on these forums, until now. I am Clandestine, a long standing member in AQ. My character was Covert, one of the 3 that got banned at the siege in question that needed this formal appology. So after finding that I did no wrong, and my character, along with Warchild and Shit (the third character in this ban) having been appologized to for a wrongful ban have yet to be unbanned despite what we had been told.

 

I just figured that when someone is sincere there is little the offended needs to do to make things right. So far StarVault has not held up their end of the appology. I should NOT need to submit a ticket, they should remember the 3 characters that started off this shit storm and they should have had their fingers on the unban button as they were appologizing. Instead, it's an empty appology in my mind and just adds to all the reasons this whole event has become unacceptable and leads to all the reasons of AQ leaving this god forsaken game.

 

Within minutes of getting this unwarranted ban, I started to call Henrik, himself. I also contacted Discord (the lead GM as you all now know for sure) on IRC. The heat of the moment was not going to allow for the time a support ticket was going to take so I went to IRC to talk straight to the lead gm. I told Discord I was dialing Henrik's number as I was typing to him as well and his only response was "don't threaten me". I didn't threaten, even in that context it wasn't a threat as I already had the phone to my ear. I rang his phone twice with no answer. I continued to get discord to respond but he just ignored me. Thankfully, I found out Gankez was chatting with him, and I hoped he had gotten it under control. Unfortunately that is not the case and we realized this was useless to even try to deal with at that time. I did not persoanlly participate with the crashing using chat, but I was for it at the time. Honestly, I am kind of for it now since it's a major game breaking bug that has been conveyed to the lead developer Sebastian months ago and still had nothing done to fix it.

 

I have no sympathy for Starvault in any of this. They have carried themselves in the most unprofessional manner I have ever seen a game designer run. There have been many issues brought to their attention and it just hasn't been a priority. As a matter of fact, the reason any of this has happened since release is because they have always had their priorities mixed up.

 

Sure, there are more people re-subbing, subbing, and buying the game. They decided to release Tindrem, as someone said it was supposed to have been in at/near realease but never was. It's the perverbial "carrot at the end of the stick" for many veterans that have since left the game behind. The truth is, StarVault is hurting. Their financials prove it. "Awakening" is just a plot to get an influx of re-subs in a hopes to spike the revenue to survive their investors for at least 1 more quarter in a hopes to keep the game alive longer. It's a pretty shady marketing tactic, if you ask me, since their only marketing has been word of mouth with the current subscribers.

 

This is the private message I sent Henrik on the MO forums. It was the most polite I could be in light of the circumstances:

I want you to pay close attention to your active accounts page.

AQ has just decided to mass unsub from your game. I hope that if mortal survives this mass exodus that you learn from these mistakes that have been made by your staff and if corrected in a timely and proper manner, we might be back. Probably not, this is not the first time. I now fear it wouldn't have been the last time.

I know you will hear what happened from your staff since this is going to be a pretty big storm for your company to weather. I personally have 3 accounts. There are 181 characters in AQ. That's quite a few accounts. It's a pretty sizable chunk of your currently active playerbase. This is not a joke and we are answering this blatant lack of professionalism with our bank accounts.

If by chance Mortal dies, I do hope you learn well from all these mistakes and you take care to be in touch with your staff. To be in touch with the product you are providing people or this will happen again.

Sincerely,

A very pissed off customer.
  Toferio

Advanced Member

Joined: 11/26/09
Posts: 1456

2/22/12 2:09:16 AM#49
Originally posted by stjudas

Why would I believe a guild that has been proven to be cheaters and liars and probably involved in the minor security breach?  If you have proof of this please post it, otherwise I do not believe the OP.

 

Game is going great.  Think anyone on the fence should try it now as it will only get better soon with the Awakening Expansion which will add working AI and user interface.  Unlike other games that add fluff, MO adds full fledged features in their expansion!

 

AQ is known to be one of the more honorable guilds, that's why one should believe them instead of GMs who been catched redhanded several times. The post above mine shows the true story behind the events and how horrible SV customer service is (do they even know what it is, lol)!

As for expansion, it will add broken AI and UI, as it always have. It's kinda sad that after two years, a game still has to patch in core features where other great games can patch in fun stuff to entertain players with intead.

Things are looking dreary for MO!

  Toferio

Advanced Member

Joined: 11/26/09
Posts: 1456

2/22/12 2:43:37 AM#50
Originally posted by Rabidz
Originally posted by listnngstone

A prime example of a company that really cares. You have the # of the CEO and the ability to call him up.

That's probably because in sweden there is a public database of every single citizen with their number and adress. There is only one Henrick Nyström in Malmö according to it. 

Your angry excuses really makes MO looks dreary!

  listnngstone

Novice Member

Joined: 8/21/09
Posts: 14

2/22/12 2:48:52 AM#51

As a matter of fact, I was in the channel when [GM]Theia was in the channel appologizing. At the time I appreciated his attempt at making amends. If I had recorded it, I would be more than happy to share it with you. I wouldn't stoop to that level though, as you have no idea how many transgressions by this company I have just "written off".

 

Not a game for me? I was one of the first hundred to log in and I was there when Sausage lake was named. You can think what you want, but to go there is just more negative than anything I have to say. The truth is StarVault messed up, no matter what you think. I know, AQ knows, and StarVault knows. Your opinion on the matter means nothing as I present facts on that regard, not an opinion. A formal appology to AQ on their official forums would be their admission of guilt. I just don't see that happening.

 

A threat is not a threat if it has already happened or is happening. At the time I sent that pm, we had all unsubbed. Therefore, not a threat.

 

One day, when you are displeased with a product you buy and you go to tell the manager of the store or company you bought it from that you are not satisfied, I hope they respond to you with, "Wow, you must be butthurt over this!" and see what happens after that. The response like that really shows how immature you are compared to what I have said here in a proper tone and in no way being malicious towards anyone. I am stating facts and observations. If you can't understand that you need some reading comprehension skills.

 

edit: ok, so maybe it wasn't a "formal" appology and that's the word you keyed in on for your response. It was as formal as it was going to get since [GM]Theia is second in command of GMs as far as I know. He's directly under Discord within that chain of command.

  User Deleted
2/22/12 3:56:49 AM#52
Originally posted by Rabidz
I guess I  just dont understand why things ever escalated to the point they did.

And f you really were one of the first 100, and have been there supporting SV for so long- Why trash the game now? Why not either leave it  (yet not try to hurt the games reputation) or talk to Henrick again. Why to destroy what you have helped to build?

Why not read what he says? He's already telling you the reasons.

  argirop

Elite Member

Joined: 6/05/09
Posts: 326

2/22/12 4:16:34 AM#53
Originally posted by Rabidz

I guess I  just dont understand why things ever escalated to the point they did.

And f you really were one of the first 100, and have been there supporting SV for so long- Why trash the game now? Why not either leave it  (yet not try to hurt the games reputation) or talk to Henrick again. Why to destroy what you have helped to build?

I am sure this all could still be worked out. You never know. You obviously love the game to have stuck with it for so long- Why is everyone from AQ now trying to hurt SV? Because they didnt resolve this fast enough?

Its just a shame for everyone.

My friend, loving the game doesnt have anything with being blind and allow me to say that out there, there are are a lot of people who being long enough around MO and SV to know things that you couldnt possibly know. Telling the truth doesnt necessarily mean that anyone is trying to harm the game itself. SV and Henrik from the other side did whatever there was in their powers to harm the game and drive away from it pretty much every person who tried it, bought it, support it, worshiped it, loved it or hated it. If you ask me i think that wasnt intented but it was a result of incompetence but still the resualt is equaly harmful for MO. You from the other hand by being a blind fanboy, trying to fight their wars and act like a mercenary to someone who is simply using you, you dont have much to lose cause we are talking about the internet in general and anonimity here is your best bet giving you the advantage to jump in here and write a bunch of BS that you dont even have to back up with constructive arguments as you would be forced to do in real life, if you where pride enough to look for some kind of justification for your saying and general points. But thats not the case. Also you encourage Henrik and SV to "keep up with the good work" and trust me on that they will keep up as long as they know that there are more "suckers" out there w8ting to be milked by them.

Now if the case is that you are somehow affiliated or employed by SV which is a very likely possibility in my book since all your posts (that strangely started yesterday together with StJudas) are all leading to the same thing spam and openly advertising MO, then dont even bother reading my post and if i was 100% sure, i wouldnt even bother typing it. 

  Gwahlur

Apprentice Member

Joined: 8/28/11
Posts: 140

2/22/12 4:40:26 AM#54
Originally posted by Rabidz

 

Awakening is going to revolutionize gaming. This is the point when MO comes into its own and dominates- Too bad you wont be there...

 

Man, you're not helping MO with typing sentences like this here... How is awakening gonna revolutionize gaming? It's coming with holograms and motion detectors instead of regular monitors and keyboards?

 

All you're doing when writing stuff like that is setting MO up for more attacks when it turns out awakening didn't "revolutionize gaming".

 

And if you really think it's gonna "revolutionize gaming" I would be really interested in hearing how?

  sakkdaddy

Novice Member

Joined: 9/17/07
Posts: 45

2/22/12 5:53:05 AM#55

Wow Clan, I'm surprised you stuck around in MO this long!  :)  It sounds like not much has changed since I quit over a year ago tbh.  There were a few other times where lots of people quit because of unprofessional behavior by the devs and GM's.  I remember multiple times where they interfered with seiges inappropriately and let game-breaking bugs go unchecked for months.  It was pretty demoralizing back then, and I'm just amazed that so many have stuck it out this long.  Wow.

 

 

--Khel

  ltank

Advanced Member

Joined: 9/19/04
Posts: 324

2/24/12 8:44:09 AM#56

Well apparently you were right about the initial bans being unjust:

http://www.mortalonline.com/forums/72686-conclusion-gk-siege.html

 

Still doesn't excuse the actions following that incident.

  psykobilly

Novice Member

Joined: 11/19/10
Posts: 347

 
OP  2/24/12 9:16:08 AM#57
Originally posted by ltank

Well apparently you were right about the initial bans being unjust:

http://www.mortalonline.com/forums/72686-conclusion-gk-siege.html

 

Still doesn't excuse the actions following that incident.

It should have been obvious from the screenshot I provided the community.

Vindication is mine.

 

  Maelwydd

Elite Member

Joined: 2/26/09
Posts: 1094

2/24/12 9:33:57 AM#58

I worked out the game and SV were awful within the 1st month of getting access, you guys really can't blame anyone else for what is happenning. And sorry but when I read these posts the terms whinny, angry, stupid, petulent, ignorant and  socially inept come to mind.

  zytin

Hard Core Member

Joined: 8/14/10
Posts: 154

2/24/12 9:49:19 AM#59

HAHA!  This thread reminds me of the good ol' drama one could finde almost every day on MUSHes.  

  FateFatality

Novice Member

Joined: 6/06/11
Posts: 89

4/17/12 9:57:52 AM#60

this game sucks that bad? i was going try it out and seem that this whole tread has turn me off

Abusive Gm's

Bad Development team

and lots of exploits and huge amount of drama what a failzor game

i'm going to help kill this community

seems like it be good idea to kill it to 0 then help popultion grow on such a lame excuse of managment

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