IT's interesting what you'll say to an investor... to keep them... you know... investing.  but 99.5% up time outside schduled maintenance means absolutely nothing when you can schedule maintenance 5 hours before pulling down a server.  who knows, you may be able to 'schedule' maintenance with even 'less' notice than 5 hours. 

I just had to call BS on that little tidbit - it cracked me up, that they wanted to 'float' that little factoid accross their leader board of 'positive' points to look at.  

I'm sure it made a nice power point slide, but still C'mon, ask any of the players if they think that it's fair to call 'scheduled maintenance' something that happens at (what seems to them,) a drop of a hat.

Scheduled maintenance, is that time on Tuesdays that you try to do your patch in... THAT is scheduled maintenance, all that other down time, that happens durring the week?  that's doesn't get to count in your metric.

Your investors should really clarify what they mean by 'scheduled maintenance' because by golly I doubt it's %99.5 up time, by their standards.

Or at least have just a 'how much Down Time' was there this week / month stat, and measure the improvments that way.

I'd write more, but I need to logg in and do my daily Space missions... inspite of the claim of %99.5 uptime outside of scheduled maintenance, the game is EXTREAMLY fun to play!

I love ToR, I just dislike such rediculous 'spin' on the stats.

Talk is cheap. Show me some numbers or go home.

Originally posted by Leethe

Talk is cheap. Show me some numbers or go home.

Excatly my point Leethe, lets get some real numbers out here right! not made up 'feel good' statistics.  

Lets see what your defining as 'Scheduled mainteancne' was that 5 hour chunk late friday night counted in the 'shceduled' maintenance number cause  there was a post about it happening on the forums just be fore the servers went down, (and  lets not forget the 15 minutes to server shut down, which is where the majority learned of the upcoming server outage.) or, was that down time the %0.05 that it was down out side of the 'scheduled' maintenance?  

Lets see those real numbers like Leethe says!  (but don't go home... I really like playing your game.   ;-P )\

I play on Jedi Convenant and I can't really say that I wasn't able to play the game outside of the maintenance.

Sure they are twisting things, but they point they are making is that outside of scheduled downtime, the servers are extremely stable.  Yes, they have had a couple scheduled downtimes only announced the day before, but there have been very few server crashes etc.  

I dunno about 99.5% but I would say that when it came to problems the game has, server uptime is not one of them.

" 99.5% up time outside schduled maintenance"

That's ridiculous. It's like saying: 'Aside from the time the car was up on blocks in the garage, it was on the road 99.5% of the time'.

It's these twisty, slimy, sly and dishonest statements that make people distrust EA and, by association, Bioware. Poor Bioware. Do you remember the days when people instinctively liked and respected that company?

99.5% up time. 90% retention rate. 200 hours of story per class.

Bioware loves throwing ridiculous numbers out there.

Originally posted by noncley

" 99.5% up time outside schduled maintenance"

That's ridiculous. It's like saying: 'Aside from the time the car was up on blocks in the garage, it was on the road 99.5% of the time'.

It's these twisty, slimy, sly and dishonest statements that make people distrust EA and, by association, Bioware. Poor Bioware. Do you remember the days when people instinctively liked and respected that company?

Remember a time when people didn't get butt hurt over statements like this and over analized everything?

I don't really see the game going down except for scheduled maintenance, so seems believable to me.  Maybe there were times when it went down and I wasn't there, but since I wasn't there I can't say.  There are a lot of maintenances though, but they are trying to get the wrinkles out so it's understandable.

wow there are some real ignorant people out there these days.

Server "uptime" is a common statistic in the IT industry when dealing with server based services.

Outside of scheduled means when the servers go pop, without warning. I have yet to see a server outage, unannounced, that has lasted more than the time it takes to log back in.

Originally posted by Snaylor47

Originally posted by noncley

" 99.5% up time outside schduled maintenance"

That's ridiculous. It's like saying: 'Aside from the time the car was up on blocks in the garage, it was on the road 99.5% of the time'.

It's these twisty, slimy, sly and dishonest statements that make people distrust EA and, by association, Bioware. Poor Bioware. Do you remember the days when people instinctively liked and respected that company?

Remember a time when people didn't get butt hurt over statements like this and over analized everything?

Dude, if something stinks, no amount of rationalisation can say it's perfume.

Originally posted by noncley

Originally posted by Snaylor47

Originally posted by noncley

" 99.5% up time outside schduled maintenance"

That's ridiculous. It's like saying: 'Aside from the time the car was up on blocks in the garage, it was on the road 99.5% of the time'.

It's these twisty, slimy, sly and dishonest statements that make people distrust EA and, by association, Bioware. Poor Bioware. Do you remember the days when people instinctively liked and respected that company?

Remember a time when people didn't get butt hurt over statements like this and over analized everything?

Dude, if something stinks, no amount of rationalisation can say it's perfume.

Tell that to the sperm whales.

Wow.... 99.5% up time! 

Sort of reminds me of the time they claimed my now wifes birth control was 99% effective.  Apparently Im the 1%.   Maybe all those protests are about me.  Anyways, they're great kids so Im happy. 

But yea....anytime I've heard 99% effective or 99% anything (oh...99.5% this time! ) I usually laugh.  It means that a good deal of the time the .5% or 1% occurs on a regular basis.  88% Id buy.  92% maybe.  56% you bet. 

99% is always a lie.  Trust me on this one. 

Originally posted by noncley

" 99.5% up time outside schduled maintenance"

That's ridiculous. It's like saying: 'Aside from the time the car was up on blocks in the garage, it was on the road 99.5% of the time'.

It's these twisty, slimy, sly and dishonest statements that make people distrust EA and, by association, Bioware. Poor Bioware. Do you remember the days when people instinctively liked and respected that company?

What?

Originally posted by nikoliath

wow there are some real ignorant people out there these days.

 

Server "uptime" is a common statistic in the IT industry when dealing with server based services.

 

Outside of scheduled means when the servers go pop, without warning. I have yet to see a server outage, unannounced, that has lasted more than the time it takes to log back in.

/ end thread.

If they game is not up, then obviously they are doing maintanence to fix it.  

If the game is up 99.5% of the time when they are not doing maintanence, then that must mean that the other 0.5% of the time the game is not up, they are also not doing maintainence.  

So in other words out of 365 days a year, they are sitting on there butts doing nothing for 1 Day, 19 Hours, and 48 Minutes while your thinking they are actually working to fix the problem.

Isn't it nice to know they are being honest about the issue.

Originally posted by Void425

If they game is not up, then obviously they are doing maintanence to fix it.  

If the game is up 99.5% of the time when they are not doing maintanence, then that must mean that the other 0.5% of the time the game is not up, they are also not doing maintainence.  

So in other words out of 365 days a year, they are sitting on there butts doing nothing for 1 Day, 19 Hours, and 48 Minutes while your thinking they are actually working to fix the problem.

 

Isn't it nice to know they are being honest about the issue.

 

 

Originally posted by noncley

Originally posted by Snaylor47

Originally posted by noncley

" 99.5% up time outside schduled maintenance"

That's ridiculous. It's like saying: 'Aside from the time the car was up on blocks in the garage, it was on the road 99.5% of the time'.

It's these twisty, slimy, sly and dishonest statements that make people distrust EA and, by association, Bioware. Poor Bioware. Do you remember the days when people instinctively liked and respected that company?

Remember a time when people didn't get butt hurt over statements like this and over analized everything?

Dude, if something stinks, no amount of rationalisation can say it's perfume.

    Except that the only thing that stinks here is your own inflated sense of outrage.  All they said is that the game almost never has a server crash.  A 99.5% server stability rating actually is considered a good thing by most people.