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This is happening to more than just a handful of players with suspect machines. It's been an ongoing problem since beta. There servers are hosting corrupt data still even after they have been made aware of it to the point of ad nauseam . Don't get me wrong I want to see them fix it right. Customer service is pitiful. |
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1/10/12 1:04:35 AM#2
Originally posted by Kaniver Are you talking about the files redownloading over and over? If so, this fixes it.
Open Start Menu then type: cmd and run it then in the box that opens type: then: |
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Or how about:
Cmd ipconfig/flushdns
Only if it were so easy
If that were the case why the long threads in there forums looking for a fix?
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1/10/12 1:25:34 AM#4
Originally posted by Kaniver No idea. But someone on here told me about it today (had the same problem for the last week) and it worked for me. I had been redownloading English Assets 1 for days. I did that, and it finished. |
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1/10/12 3:16:25 AM#5
Ring em up and cause hell. Everyone knows MMO companies only respond when there's a critical mass of complaints and have no other option. |
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1/10/12 5:25:08 AM#6
Joined: Nov 2011
http://www.swtor.com/community/showpost.php?p=819241&postcount=117
JovethGonzalez Customer Service -> English Assets 1 taking forever to DL!!
Hi everyone,
It appears that some of you who are still experiencing slow download speeds may have altered your hosts files (if you have not altered anything, and are still experiencing slow downloading issues, please respond to this post). To all users who have altered their hosts files to point cdn-patch.swtor.com to a specific IP address, PLEASE REMOVE this line from your hosts file! This undermines the load balancing done by the Content Delivery Networks (CDNs) and results in individual download servers being overloaded. As reported previously, the corrupt content which had been present on the CDNs last week has been removed. The symptoms being reported on this thread after 12/27 DO NOT indicate corrupt data on the CDN, but instead corruption on the local disk. You can tell bad data on CDN from bad data on your local disk by examining your Launcher log. If you see this error in your logs, you have received bad data from the CDN: “ERROR Reliable source serving corrupt data” The Launcher uses checksums to validate data on the CDN. If it detects bad data, it will retry multiple times until it connects to a CDN server with good data. There is no way the Launcher will ever retrieve bad data from CDN. If you find yourself with this error, please perform a ‘ping cdn-patch.swtor.com’ (please see details on how in this post) and report the resulting IP and post your Launcher log in this thread with the message “I received the ERROR Reliable source serving corrupt data message and here is my information” and we’ll investigate immediately. You can flush your DNS to force your PC to resolve this address again to get a new source server by typing ‘ipconfig /flushdns’ in a command window (click the Windows start button and type CMD). If you see these errors in your log, you’ve had file write corruption on your local disk: “ERROR Corrupt Source detected in…” “ERROR File info: Missing…” Most users when they receive this error are able to successfully use the Repair feature, but we are aware that some users are encountering repeated corruption and cannot successfully repair. We are continuing to investigate this issue, but we have still found no common thread to users receiving these errors except for those which determined that they had bad memory or hard disks and replaced/removed/fixed the bad hardware. Other users have reported removing RAM and having success patching, leading to reports on this board that the Launcher cannot run successfully with more that 3.5GB of RAM on 64-bit versions of Windows. This is not the case; the vast majority of players using 64-bit Windows are actually running with 4GB of RAM or greater (in some cases 12-16GB of RAM) without issue. We believe the actual issue here are very subtle hardware issues which are not being turned up by memtest86 or other diagnostic tools. As an example, we have had one reproducible case of the corrupt source error internally. In that instance, the user’s CAS Latency (memory) setting in their BIOS was incorrect. We’ll be adding that to the list of things to check. We also encourage users to make sure their memory voltage is set properly in BIOS (some recent motherboards under-volt memory). We’ve also seen users report success after disabling various programs, but we’ve tested the top 20 or so virus protection programs (commercial and non-commercial) as well as every application that users reported having disabled on the forums and have been unable to reproduce source corruption with any of them. We may reach out to some of you individually for more detailed information about your systems in the coming days and whenever we find verifiable fixes, we will message them to the forums. In the meantime, again, please remove any hosts file settings pointing to specific CDN servers, as we cannot guarantee the validity of those servers going forward. Thank you
JovethGonzalez Customer Service -> Main Assets 1 redownload.
Hi everyone, I wanted to pass along this message from one of our developers:
Many of you have expressed concern that when performing a Repair the entire game is downloaded again. While the Launcher messaging does seem to indicate this, that’s not actually what is going on. When the Launcher detects a corrupted file, it will attempt to restore that file from Version 1. In the Launcher it will appear that, for example, all of Main Assets 1 (12GB) is being downloaded, but in actuality, only the patch files which contain the corrupted file are being downloaded. Typically, this is a single patch file. Now, that said, those files can be very large (up to 2GB), but unless a large number of files are corrupted it will not download the entire 12GB (or in the case of English/French/German Assets 1, 7GB). For those of you who are experiencing repeated corruption of files and are not having success with Repair, we urge you to try the Launcher Troubleshooting Guide. We’ve discovered new issues (CAS Latency and memory voltage settings) that when corrected have solved the corruption issue for several users. We recognize that this continues to be a vexing issue for some of you and we are continuing to investigate, but as of yet no common thread discovered. We will report any verifiable fixes to the forums. Thank you
hope some of this helps
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