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Star Wars: The Old Republic

Star Wars: The Old Republic 

General Discussion  » Most poorly executed launch in mmo history.

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118 posts found
  Fendel84M

Elite Member

Joined: 5/20/04
Posts: 1103

I actually still like MMORPGs

12/19/11 12:21:00 AM#101
Originally posted by adam_nox

1.  Staggered early access jading a good 75% of the preorder playerbase.

2.  Huge queues.  Which is pointless, they will have to open new servers the 20th, may as well open enough now to avoid massive overpopulation.

3. Gave a list of 40 servers tues or wed, and said they'd go live the next day.  They didn't.  To date, only about 6 have. 

4.  Yes grace period.  No grace period... okay SOME grace period!

5  zero communication from devs on their official forums, limited announcements on facebook.  Most responses come from twitter and if you aren't on it, then you won't see them.

 

I'm sorry to waste your time with this post, but I've just had enough.  I wanted a fair shot at my favorite MMO charnames, that got taken away due to staggered access, now I'm waiting for the servers they said they would be opening to try again.  I've gotten only 5 or so hours of sleep the last 3 nights, as I just watch the forums and server status page for updates.  Now it looks like it's going to extend into tomorrow, when my family is coming 3 hours to my house to celebrate my birthday.

FML.

Not trying to be mean...but if its really that hard to get your character names, you might want to try more unique names. Odds are even if you get lets say "Legolas" someone else is just going to do "Legolaas" and so on and so forth and make yours less cool anyways.

  Realedazed

Hard Core Member

Joined: 7/01/05
Posts: 98

I can resist everything but temptation...

12/19/11 12:28:03 AM#102
Originally posted by itchmon
Originally posted by adam_nox

*snip* A bunch of stuff...

I'm sorry to waste your time with this post, but I've just had enough.  I wanted a fair shot at my favorite MMO charnames, that got taken away due to staggered access, now I'm waiting for the servers they said they would be opening to try again.  I've gotten only 5 or so hours of sleep the last 3 nights, as I just watch the forums and server status page for updates.  Now it looks like it's going to extend into tomorrow, when my family is coming 3 hours to my house to celebrate my birthday.

FML.

waiting all night refreshing forums waiting for updates = larger issues to work through than a simple game launch.

I'm on facebook way too much. I wanted to like this post and all the similar replies.

Seriously, guy. Waiting  60+ hours, then complaining about family coming over. Jeez. I'm lucky if I can even get an hour together to play my favorite games and you have 60 waste! I hate to jump on the band wagon, but you need to get it together. 

I can't comment on anything else since  I'm not touching this game until next year sometime (lack of time, basically) and the only other launch I've sat through was Horizons.

  Omni1rbb

Novice Member

Joined: 11/30/11
Posts: 92

12/19/11 12:33:08 AM#103
Originally posted by wormywyrm
Originally posted by dubyahite
Originally posted by wormywyrm
Originally posted by Omni1rbb
Originally posted by wormywyrm

I think its funny that because they call it 'early access' these developers think they can get away with launching their game with 75% of the playerbase not being able to even log in.

Really?  That is OK now?  This sort of thing is not OK, I don't care what the devs call it.  This is a bad launch.  "Early Access" is just code for "we didnt prepare enough and the game is not ready to launch so you cant log in".

Yes these horrible devs, these androids who are supposed be perfect!  How dare they act like human beings and make mistakes!  Who do they think they are?!?!?

They should not be perfect, but they should not be decieving their playerbase with lies and excuses about 'early access'.  They should just come out and say 'we can't let you play because the servers arent ready'.  The truth will set you free; people understand.

They've been pretty straightforward about it since the beginning. If you pre-order you get into the game early on a first come first serve basis. The launch would be staggered to spread the stress on the servers out.  They've been saying this since July.

 

What part of that didn't you understand?

In previous MMO releases, devs took a ton of shit for some players not being able to log in on the first day.  Slap a sticker on it that says 'early access', and these guys think it is Ok.  I clearly understand all of that which you have said, but that does not make it OK.  This is a poorer launch than every 'failed' launch in the past 10 years because 3 days into launch a huge part of the playerbase could not access the game still.  And somehow that is ok, because of the label 'early access'.  It is a cop out.

Dude.....IT HASN'T LAUNCHED YET.

 

 

  Gruug

Elite Member

Joined: 4/03/08
Posts: 925

The more you know, the more you know you don't know.

12/19/11 12:36:42 AM#104

You know, I was just thinking today that SWTOR has had a nearly flawless Early Access. Yes, I do not like the server queues but Bioware says they are working for fix that. We shall see. However, so far I have only been caught in on queue since I got in on Dec. 13. I have had two minor server "errors" causing me to be kicked to server selection but rejoined with no queue.

What does all of this mean? Well, so far this has been one of the best launches (at least for Early Access) to date. I have been part of many launches and only one other game compares so far...LOTRO. That lauch is the gold standard to me. SWTOR is so far achieving that milestone. Of course, that may change come Tuesday when the game officailly goes live. We shall see.

Let's party like it is 1863!

  Justsomenoob

Advanced Member

Joined: 10/20/10
Posts: 335

12/19/11 12:39:48 AM#105

They're trying to make as few servers as possible so in 3 months they only have to do about 60 server merges instead of 80.

 

  Puremallace

Novice Member

Joined: 2/02/11
Posts: 1929

12/19/11 12:55:44 AM#106

If I was in charge honestly? I know how many guilds pre applied. I stil them on as many server and then lock the servers. Just lock them. It is honestly the ONLY solution.

 

If people get separated? Ok you only got like 1 day invested in your toon roll over here boom then lock that server. It is the only way. Staggering only works if you lock the servers because of human nature.

 

I went and checked out Towlies live feed and all I saw was him running into a wall and a thing that said " Out to dinner". Rift should have shown every single thing they need to know about launching a mmo in 2011 and how to avoid the crap, but they did not pay attention at all.

 

Where is the afk disconnect grace period?

Where is the thing that catches people running into a wall for 5 hours straight and d/c's them?

 

Everyone honestly thought Bioware would look at what happened with Rifts launch and learn.

  Axxar

Elite Member

Joined: 12/09/08
Posts: 1450

"Go inside. Tell them you are the Avatar."

12/19/11 1:09:23 AM#107

Trion did an ok job launching Rift, even if it lacked the polish and smoothness of SWTOR's Early Game Access.

- vigilo confido -

  Rzep

Hard Core Member

Joined: 10/25/09
Posts: 424

12/19/11 1:24:30 AM#108

The staggerd early access is something they have talked about since announcing the preorder. I had no problem getting it, I have not seen one que, I have not had any lag or dc's. So this has been the best launch since Rift.

  TJixlee

Novice Member

Joined: 7/27/11
Posts: 174

12/19/11 1:31:19 AM#109
Originally posted by adam_nox

1.  Staggered early access jading a good 75% of the preorder playerbase.

2.  Huge queues.  Which is pointless, they will have to open new servers the 20th, may as well open enough now to avoid massive overpopulation.

3. Gave a list of 40 servers tues or wed, and said they'd go live the next day.  They didn't.  To date, only about 6 have. 

4.  Yes grace period.  No grace period... okay SOME grace period!

5  zero communication from devs on their official forums, limited announcements on facebook.  Most responses come from twitter and if you aren't on it, then you won't see them.

 

I'm sorry to waste your time with this post, but I've just had enough.  I wanted a fair shot at my favorite MMO charnames, that got taken away due to staggered access, now I'm waiting for the servers they said they would be opening to try again.  I've gotten only 5 or so hours of sleep the last 3 nights, as I just watch the forums and server status page for updates.  Now it looks like it's going to extend into tomorrow, when my family is coming 3 hours to my house to celebrate my birthday.

FML.

haahahahah complaining about not being able to secure your toon names. i got in on the second day and got all the naems i wanted including a sage sage lol

  Lidane

Novice Member

Joined: 1/08/07
Posts: 2252

12/19/11 1:32:17 AM#110
Originally posted by Naral

Launching with too many servers can be unhealthy for a game too, quite a close balance.

This is something people don't get. Launching with too many servers is just as bad as launching with too few. With too many servers, your playerbase is spread too thinly and you're wasting valuable resources. 

In this case, Bioware did about the only reasonable thing they could do. They staggered the Early Game Access. They saw how many pre-orders they had and how many guilds to deploy, figured out how many servers they needed, and brought the players in via stages, slowly adding players over a few days until their pre-orders were in the game leveling up. Hell, they even started the Early Game Access two days ahead of schedule to be able to bring all their pre-order players into the game.

It might have some people whining about server queues, but really, at the end of the day it's about the only thing they could have done in order to keep their Early Access up and running. I'm sure they've likely got a bunch more servers ready to go when the game fully launches on Tuesday, but they'll only bring those servers up as they need them. 

  MaGicBush

Novice Member

Joined: 1/20/07
Posts: 692

Can't cut this bush.

12/19/11 1:56:45 AM#111

I do agree this was a bad launch, though far from the worst launch in history. The client runs fine, and seems very polished. However the way Bioware/EA is launching it has been bad, the staggered launch was supposedly to stop queue times and allow for a smooth transition in so as to not crash servers. However, servers have crashed and the queue times are ridiculous on most servers. So they failed in that aspect, they also do not seem to be listening to their own playerbase which have been simple requests. Such as squashing the issue with disconnecting and having to re-queue, or all the negative comments associated with the staggered launch. The communication has been horrible to, with EA/Bioware going back and forth on some issues such as the grace period and staggered launch.

With this said, I still have a pre-order and still plan to play the game as the client and actual game content outweigh those negatives(check my sig). But to say this is a awesome flawless launch like a lot of you have is a bit ridiculous.

--------------------

-Currently playing Aion.
-Played SWTOR, UO, EQ, AoC, WOW, War, LoTRO, FFXI, Rift, DFO.

  Anolev

Novice Member

Joined: 7/15/10
Posts: 268

12/19/11 2:04:57 AM#112

I'm boggled.

This is, quite frankly, the BEST MMO launch in my memory (going back to EQ).

Every other MMO launch that I've ever seen has had server crashes, reboots for bug fixes (literally within hours of the service going up), huge queues, etc.  Poorly planned fiascos at best, complete and epic failures at worst.

On the other hand, SW:TOR certainly hasn't gone down completely (except for a few hours of maintenance several days after the first day of early access - which basically every MMO has at some point or another).

You're upset about queues?  Every MMO has them, and with good reason.  The alternative is that they launch WAY too many server too quickly to avoid queues, and then a month later when a certain percentage of the population chooses not to subscribe, now you're left with partially empty servers.  Did you ever play WAR?  That's exactly what happened there - too many servers too quick, and then they were all a ghost town shortly later.

And seriously, you're complaining about queues during EARLY ACCESS?!  Dude... give it a few days/weeks... things will settle down once the land rush subsides.  The result will be a healthy population spread out evenly across the right number of servers.

As for people complaining about staggered access... uhh... first, BioWare was very clear about that plan from day 1.  I remember reading about it in their FAQ.  This is a bunch of sour grapes... people who didn't want to commit early and pre-order until they tried it during beta, and then they complain when they "pre-order" it just a few weeks before launch and don't get in on day 1.  Worse yet, from what I've read on their forums, pretty much everybody was in as of yesterday (Saturday) and that's still 3 days before launch.  It's not like people are getting in 1 day early.  Seriously folks... get some perspective.

  Sasami

Hard Core Member

Joined: 2/20/08
Posts: 309

12/19/11 2:08:30 AM#113
Originally posted by MaGicBush

I do agree this was a bad launch, though far from the worst launch in history. The client runs fine, and seems very polished. However the way Bioware/EA is launching it has been bad, the staggered launch was supposedly to stop queue times and allow for a smooth transition in so as to not crash servers. However, servers have crashed and the queue times are ridiculous on most servers. So they failed in that aspect, they also do not seem to be listening to their own playerbase which have been simple requests. Such as squashing the issue with disconnecting and having to re-queue, or all the negative comments associated with the staggered launch. The communication has been horrible to, with EA/Bioware going back and forth on some issues such as the grace period and staggered launch.

With this said, I still have a pre-order and still plan to play the game as the client and actual game content outweigh those negatives(check my sig). But to say this is a awesome flawless launch like a lot of you have is a bit ridiculous.

 Seriously you have memory of gold fish or never been on MMO launch. WoW had several hours of queues for weeks after launch! Majority of servers went down daily before Blizzard could fix it, the loot bug fix took weeks and was horrible. Personally I got in on 3rd wave of first day, choose server, after 2 days it got about 1hour queue so I choose new server and haven't had that problem ever since. Compared to most major launches this has been good, people are mostly moaning because most games didn't even had early launch in this type of fashion.

  Zairu

Advanced Member

Joined: 1/09/09
Posts: 414

Yes, this is a personal attack.

12/19/11 2:14:55 AM#114
Originally posted by eayes
Originally posted by adam_nox

1.  Staggered early access jading a good 75% of the preorder playerbase.

2.  Huge queues.  Which is pointless, they will have to open new servers the 20th, may as well open enough now to avoid massive overpopulation.

3. Gave a list of 40 servers tues or wed, and said they'd go live the next day.  They didn't.  To date, only about 6 have. 

4.  Yes grace period.  No grace period... okay SOME grace period!

5  zero communication from devs on their official forums, limited announcements on facebook.  Most responses come from twitter and if you aren't on it, then you won't see them.

 

I'm sorry to waste your time with this post, but I've just had enough.  I wanted a fair shot at my favorite MMO charnames, that got taken away due to staggered access, now I'm waiting for the servers they said they would be opening to try again.  I've gotten only 5 or so hours of sleep the last 3 nights, as I just watch the forums and server status page for updates.  Now it looks like it's going to extend into tomorrow, when my family is coming 3 hours to my house to celebrate my birthday.

FML.

 

FML, another silly acronym used by people who have nothing of real consequence to complain about.

 +1

  zeroTonin

Novice Member

Joined: 5/23/05
Posts: 18

12/19/11 2:52:53 AM#115

For me this is the best launch of any game.

 

No need to say anything else really, it's been awesome, very enjoyable.

  MaGicBush

Novice Member

Joined: 1/20/07
Posts: 692

Can't cut this bush.

12/19/11 6:52:04 AM#116
Originally posted by Sasami
Originally posted by MaGicBush

I do agree this was a bad launch, though far from the worst launch in history. The client runs fine, and seems very polished. However the way Bioware/EA is launching it has been bad, the staggered launch was supposedly to stop queue times and allow for a smooth transition in so as to not crash servers. However, servers have crashed and the queue times are ridiculous on most servers. So they failed in that aspect, they also do not seem to be listening to their own playerbase which have been simple requests. Such as squashing the issue with disconnecting and having to re-queue, or all the negative comments associated with the staggered launch. The communication has been horrible to, with EA/Bioware going back and forth on some issues such as the grace period and staggered launch.

With this said, I still have a pre-order and still plan to play the game as the client and actual game content outweigh those negatives(check my sig). But to say this is a awesome flawless launch like a lot of you have is a bit ridiculous.

 Seriously you have memory of gold fish or never been on MMO launch. WoW had several hours of queues for weeks after launch! Majority of servers went down daily before Blizzard could fix it, the loot bug fix took weeks and was horrible. Personally I got in on 3rd wave of first day, choose server, after 2 days it got about 1hour queue so I choose new server and haven't had that problem ever since. Compared to most major launches this has been good, people are mostly moaning because most games didn't even had early launch in this type of fashion.

Read my post again, I said it was far from the worst launch in history but Bioware's responses and management are bad.

--------------------

-Currently playing Aion.
-Played SWTOR, UO, EQ, AoC, WOW, War, LoTRO, FFXI, Rift, DFO.

  Wraithone

Elite Member

Joined: 7/09/04
Posts: 3380

If you can't kill it, don't make it mad.

12/19/11 7:15:24 AM#117
Originally posted by MaGicBush
Originally posted by Sasami
Originally posted by MaGicBush

I do agree this was a bad launch, though far from the worst launch in history. The client runs fine, and seems very polished. However the way Bioware/EA is launching it has been bad, the staggered launch was supposedly to stop queue times and allow for a smooth transition in so as to not crash servers. However, servers have crashed and the queue times are ridiculous on most servers. So they failed in that aspect, they also do not seem to be listening to their own playerbase which have been simple requests. Such as squashing the issue with disconnecting and having to re-queue, or all the negative comments associated with the staggered launch. The communication has been horrible to, with EA/Bioware going back and forth on some issues such as the grace period and staggered launch.

With this said, I still have a pre-order and still plan to play the game as the client and actual game content outweigh those negatives(check my sig). But to say this is a awesome flawless launch like a lot of you have is a bit ridiculous.

 Seriously you have memory of gold fish or never been on MMO launch. WoW had several hours of queues for weeks after launch! Majority of servers went down daily before Blizzard could fix it, the loot bug fix took weeks and was horrible. Personally I got in on 3rd wave of first day, choose server, after 2 days it got about 1hour queue so I choose new server and haven't had that problem ever since. Compared to most major launches this has been good, people are mostly moaning because most games didn't even had early launch in this type of fashion.

Read my post again, I said it was far from the worst launch in history but Bioware's responses and management are bad.

 

You do remember that EA owns Bioware these days?  I suspect much of this management problem stems from EA's side of things. They are INFAMOUS for this type of nonsense.  I suspect in another week or two that the population problem will sort itself out.  Lets hope that ToR doesn't see the spike, major fall off that most games see these days. 

  MikeB

MMORPG.com Community Manager

Joined: 5/27/09
Posts: 4851

12/19/11 12:03:30 PM#118

Locking this thread up. This discussion has essentially been entirely comprised of attacks on other users. Let's keep it civil guys.

Michael "MikeB" Bitton
Community Manager
Twitter: @eMikeB

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