Trending Games | Landmark | World of Warcraft | Villagers and Heroes | Guild Wars 2

  Network:  FPSguru RTSguru
Login:  Password:   Remember?  
Show Quick Gamelist Jump to Random Game
Members:2,919,965 Users Online:0
Games:760  Posts:6,310,584
Recent forum postsRSS
Active threads
Cloud view
List all forums
General Forums
Developers Corner General Discussion
Popular Game Forums
Click a status to find game forum
Game Forums
Click a letter to find game forum
A-C
2029 Online 2112: Revolution 2Moons 4Story 8BitMMO 9 Dragons A Mystical Land A Tale in the Desert III A3 ACE Online ARGO Online Aberoth Absolute Force Online Absolute Terror Achaea Adellion Aerrevan Aetolia, the Midnight Age Age of Armor Age of Conan Age of Empires Online Age of Mourning Age of Wulin Age of Wushu Aida Arenas Aika Aion Albion Online Alganon All Points Bulletin (APB) Allods Online Altis Gates Amazing World Anarchy Online Ancients of Fasaria Andromeda 5 Angels Online Angry Birds Epic Anime Ninja Anime Pirates Anime Trumps Anmynor Anno Online Applo Arcane Hearts Arcane Legends ArchLord ArcheAge Archeblade Archlord X Ascend: Hand of Kul Asda 2 Asda Story Ashen Empires Asheron's Call Asheron's Call 2 Astera Online Astonia III Astro Empires Astro Lords: Oort CLoud Asura Force Atlantica Online Atriarch Aura Kingdom Aurora Blade Auto Assault Avatar Star Battle Dawn Battle Dawn Galaxies Battle for Graxia Battle of 3 Kingdoms Battle of the Immortals Battlecruiser Online Battlestar Galactica Online Battlestar Reloaded Beyond Protocol Black Aftermath Black Desert Black Gold Black Prophecy Black Prophecy Tactics: Nexus Conflict Blacklight Retribution Blade & Soul Blade Hunter Blade Wars Blazing Throne Bless Blitz 1941 Blood and Jade Bloodlines Champions Boot Hill Heroes Borderlands 2 Borderlands: The Pre-Sequel Bound by Flame Bounty Bay Online Brain Storm Bravada Bravely Default Bravely Second Brawl Busters. Brick-Force Bright Shadow Bullet Run Business Tycoon Online CTRacer Cabal Online Caesary Call of Camelot Call of Gods Call of Thrones Camelot Unchained Canaan Online Cardmon Hero Cartoon Universe CasinoRPG Cast & Conquer Castle Empire Castlot Celtic Heroes Champions Online Champions of Regnum Chaos Online Child of Light Chrono Tales Citadel of Sorcery CitiesXL Citizen Zero City of Decay City of Heroes City of Steam City of Transformers City of Villains Civilization Online Clan Lord Clash of Clans Cloud Nine Club Penguin Colony of War Command & Conquer: Tiberium Alliances Company of Heroes Online Conquer Online Conquer Online 3 Continent of the Ninth (C9) Core Blaze Core Exiles Corum Online Craft of Gods Crimecraft Crimelife 2 Cronous Crota II Crusaders of Solaris Cultures Online Cyber Monster 2 Cyberpunk 2077 Céiron Wars
D-F
D&D Online DC Universe DK Online DOTA DOTA 2 DUST 514 DV8: Exile Dalethaan Dance Groove Online Dark Age of Camelot Dark Ages Dark Legends Dark Orbit Dark Relic: Prelude Dark Solstice Dark Souls 2 Dark and Light DarkEden Online DarkSpace Darkblood Online Darkest Dungeon Darkfall Darkfall: Unholy Wars Darkwind: War on Wheels Das Tal Dawn of Fantasy Dawntide DayZ Dead Earth Dead Frontier Dead Island Dead Island 2 Dead Island: Riptide Deco Online Deep Down Deepworld Defiance Deicide Online Dekaron Demons at the Horizon Desert Operations Destiny Diablo 3 Diamonin Digimon Battle Dino Storm Disciple Divergence Divina Divine Souls Divinity: Original Sin Dofus Dominus Online Dragon Age: Inquisition Dragon Ball Online Dragon Born Online Dragon Crusade Dragon Empires Dragon Eternity Dragon Fin Soup Dragon Nest Dragon Oath Dragon Pals Dragon Raja Dragon's Call Dragon's Call II Dragon's Prophet DragonSky DragonSoul Dragona Dragonica Dragons and Titans Drakengard 3 Dream of Mirror Online Dreamland Online Dreamlords: The Reawakening Drift City Duels Dungeon Blitz Dungeon Fighter Online Dungeon Overlord Dungeon Party Dungeon Rampage Dungeon Runners Dungeon of the Endless Dynastica Dynasty Warriors Online Dynasty of the Magi EIN (Epicus Incognitus) EVE Online Earth Eternal Earth and Beyond Earthrise Eclipse War Ecol Tactics Online Eden Eternal Edge of Space Einherjar - The Viking's Blood Elder Scrolls Online Eldevin Elf Online Elite: Dangerous Embers of Caerus Emil Chronicle Online Empire Empire & State Empire Craft Empire Universe 3 EmpireQuest Empires of Galldon End of Nations Endless Ages Endless Blue Moon Online Endless Online Entropia Universe EpicDuel Erebus: Travia Reborn Eredan Eternal Blade Eternal Lands Eternal Saga Ether Fields Ether Saga Online Eudemons Online EuroGangster EverEmber Online EverQuest Next EverQuest Online Adventures Evernight Everquest Everquest II Evony Exarch Exorace F.E.A.R. Online Face of Mankind Fairyland Online Fall of Rome Fallen Earth Fallen Sword Fallout 4 Fallout Online Family Guy Online Fantage Fantasy Earth Zero Fantasy Realm Online Fantasy Tales Online Fantasy Worlds: Rhynn Faunasphere Faxion Online Fearless Fantasy Ferentus Ferion Fiesta Online Final Fantasy Type-0 HD Final Fantasy XI Final Fantasy XIV Final Fantasy XIV: A Realm Reborn Firefall Fists of Fu Florensia Flyff Football Manager Live Football Superstars Force of Arms Forge Forsaken Uprising Forsaken World Fortnite Fortuna Forum for Discussion of Everlight Freaky Creatures Free Realms Freesky Online Freeworld Fung Wan Online Furcadia Fury Fusion Fall
G-L
GalaXseeds Galactic Command Online Game of Thrones: Seven Kingdoms Gameglobe Gate To Heavens Gates of Andaron Gatheryn Gauntlet Gekkeiju Online Ghost Online Ghost Recon Online Gladiatus Glitch Global Agenda Global Soccer Gloria Victis Glory of Gods GoGoRacer Goal Line Blitz Gods and Heroes GodsWar Online Golemizer Golf Star GoonZu Online Graal Kingdoms Granado Espada Online Grand Chase Grand Fantasia Grepolis Grimlands Guild Wars Guild Wars 2 Guild Wars Factions Guild Wars Nightfall H1Z1 Habbo Hotel Hailan Rising HaloSphere2 Haven & Hearth Hawken Heart Forth Alicia Hearthstone: Heroes of Warcraft Helbreath Hellgate Hellgate: London Hello Kitty Online Hero Online Hero Zero Hero's Journey Hero: 108 Online HeroSmash Heroes & Generals Heroes & Legends: Conquerors of Kolhar Heroes in the Sky Heroes of Atlan Heroes of Bestia Heroes of Gaia Heroes of Might and Magic Online Heroes of Thessalonica Heroes of Three Kingdoms Heroes of the Storm Hex Holic Online Hostile Space Hunter Blade Huxley Icewind Dale: Enhanced Edition Illutia Illyriad Immortals USA Imperator Imperian Inferno Legend Infestation: Survivor Stories Infinite Crisis Infinity Infinity Iris Online Iron Grip: Marauders Irth Worlds Island Forge Islands of War Istaria: Chronicles of the Gifted Jade Dynasty Jagged Alliance Online Juggernaut Jumpgate Jumpgate Evolution KAL Online Kakele Online Kaos War Karos Online Kartuga Kicks Online King of Kings 3 Kingdom Heroes Kingdom Under Fire II Kingdom of Drakkar Kingory Kings Era Kings and Legends Kings of the Realm KingsRoad Kitsu Saga Kiwarriors Knight Age Knight Online Knights of Dream City Kothuria Kung Foo! Kunlun Online Kyn L.A.W. LEGO Universe La Tale Land of Chaos Online Landmark Lands of Hope: Redemption LastChaos League of Angels League of Legends - Clash of Fates Legend of Edda: Vengeance Legend of Golden Plume Legend of Grimrock 2 Legend of Katha Legend of Mir 2 Legend of Mir 3 Legendary Champions Lego Minifigures Online Lichdom: Battlemage Life is Feudal Light of Nova Lime Odyssey Line of Defense Lineage Lineage Eternal: Twilight Resistance Lineage II Linkrealms Loong Online Lord of the Rings Online Lords Online Lords of the Fallen Lost Saga Lucent Heart Lunia Lusternia: Age of Ascension Luvinia World
M-Q
MU Online Mabinogi Maestia: Rise of Keledus MagiKnights Magic Barrage Magic World Online Manga Fighter MapleStory Martial Heroes Marvel Heroes Marvel Super Hero Squad Online Marvel: Avengers Alliance Mass Effect 4 MechWarrior Online Megaten Meridian 59 : Evolution Merlin MetalMercs Metaplace Metin 2 MicroVolts Middle-earth: Shadow of Mordor Midkemia Online Might & Magic Heroes: Kingdoms Might & Magic X: Legacy MilMo Minecraft Mini Fighter Minions of Mirth Ministry of War Monato Esprit Monkey King Online Monkey Quest Monster & Me Monster Madness Online MonsterMMORPG Moonlight Online: Tales of Eternal Blood Moonrise Mordavia Mortal Online Mourning My Lands Myst Online: URU Live Myth Angels Online Myth War Myth War 2 Mythborne Mytheon Mythic Saga Mythos N.E.O Online NIDA Online Nadirim Naviage: The Power of Capital Navy Field Need for Speed World Nemexia Neo's Land NeoSteam Neocron Nether Neverwinter Nexus: The Kingdom Of The Winds NinjaTrick NosTale Novus Aeterno Oberin Odin Quest Odyssey RPG Ogre Island Omerta 3 Online Boxing Manager Onverse Oort Online Order & Chaos Online Order of Magic Original Blood Origins Return Origins of Malu Orion's Belt Otherland Forums OverSoul Overkings Overwatch Oz Online Oz World Pandora Saga Pantheon: Rise of the Fallen Panzar Parabellum Parallel Kingdom Parfait Station Path of Exile Pathfinder Online Perfect World Perpetuum Online Persona V Phantasy Star Online 2 Phantasy Star Universe Phoenix Dynasty Online Phylon Pi Story Picaroon Pillars of Eternity Pirate Galaxy Pirate Storm Pirate101 PirateKing Online Pirates of the Burning Sea Pirates of the Caribbean Online Pixie Hollow Planeshift Planet Arkadia Planet Calypso PlanetSide 2 Planetside Planets³ Playboy Manager Pocket Legends Pockie Ninja Pockie Pirates Pockie Saints Pokémon X and Y PoxNora Prime World Prime: Battle for Dominus Priston Tale Priston Tale II Prius Online Prodigy Project Blackout Project Gorgon Project Powder Project Titan Forums Project Wiki Project Zomboid Puzzle Pirates Quest for Infamy Quickhit Football
R-S
R2 Online RAN Online RF Online ROSE Online Rage of 3 Kingdoms Ragnarok Online Ragnarok Online II RaiderZ Rail Nation Rakion Rappelz RappelzSEA Ravenmarch Realm Fighter Realm of Sierra Realm of the Mad God Realm of the Titans Realms Online Rebel Galaxy Reclamation Red Stone Red War: Edem's Curse Regnum Online Remnant Knights Renaissance Repulse Requiem: Memento Mori Rift RiotZone Rise Rise of Dragonian Era Rise of Empire Rise of the Tycoon Risen 3: Titan Lords Rising of King Risk Your Life Rivality Rockfree Rohan: Blood Feud Role Play Worlds Roll n Rock Roma Victor Romadoria Rosh Online Roto X Rubies of Eventide Ruin Online Rumble Fighter Runes of Magic Runescape Rust Rusty Hearts Ryzom S4 League SAGA SD Gundam Capsule Fighter Online SMITE SUN Sacred 3 Sagramore Salem SaySayGirls Scarlet Blade Scions of Fate Seal Online: Evolution Second Chance Heroes Second Life Secret of the Solstice Seed Serenia Fantasy Seven Seas Saga Seven Souls Online Sevencore Shadow Realms Shadow of Legend Shadowbane Shadowgate Shadowrun Online Shaiya Shards Online Shattered Galaxy Sho Online Shot Online Shroud of the Avatar SideQuest Siege on Stars Sigonyth: Desert Eternity Silkroad Online Skyblade Skyforge SmashMuck Champions Smoo Online Soldier Front Soul Master Soul Order Online Soul of Guardian South Park: The Stick of Truth Space Heroes Universe Sparta: War of Empires Spellcasters Sphere Spiral Knights Spirit Tales Splash Fighters Squad Wars Star Citizen Star Conflict Star Sonata 2 Star Stable Star Supremacy Star Trek Online Star Trek: Infinite Space Star Wars Galaxies Star Wars: Clone Wars Adventures Star Wars: The Old Republic StarQuest Online Starbound Stargate Worlds Starlight Story Starpires State of Decay SteelWar Online Stone Age 2 Stormfall: Age of War Stormthrone Storybricks Stronghold Kingdoms Styx: Master of Shadows Sudden Attack Supremacy 1914 Supreme Destiny Sword Girls Sword of Destiny: Rise of Aions SwordX Swords of Heavens Swordsman
T-Z
TERA TS Online TUG Tabula Rasa Tactica Online Tales Runner Tales of Fantasy Tales of Pirates Tales of Pirates II Tales of Solaris Talisman Online Tamer Saga Tank Ace Tantra Online Tatsumaki: Land at War Terra Militaris TerraWorld Online Terraria Thang Online The 4th Coming The Agency The Aurora World The Banner Saga The Black Watchmen The Chronicle The Chronicles of Spellborn The Crew The Division The Epic Might The Hammers End The Incredible Adventures of Van Helsing The Incredible Adventures of Van Helsing 2 The Legend of Ares The Lost Titans The Matrix Online The Mighty Quest for Epic Loot The Missing Ink The Mummy Online The Myth of Soma The Pride of Taern The Realm Online The Repopulation The Secret World The Sims Online The Strategems The West The Witcher 3: Wild Hunt Theralon There Therian Saga Thrones of Chaos Tibia Tibia Micro Edition Tiger Knight Titan Siege Titans of Time Toontown Online Top Speed Topia Online Torchlight Torment: Tides of Numenera Total Domination Transformers Universe Transistor Transverse Traveller AR Travia Online Travian Triad Wars Trials of Ascension Tribal Hero Tribal Wars Tribes Universe Trickster Online Trove Troy Online True Fantasy Live Online Turf Battles Twelve Sky Twelve Sky 2 Twilight War Tynon U.B. Funkeys UFO Online URDEAD Online Ultima Forever: Quest for the Avatar Ultima Online Ultima X: Odyssey Ultimate Naruto Ultimate Soccer Boss Uncharted Waters Online Undercover 2: Merc Wars Underlight Unification Wars Universe Online Utopia Valkyrie Sky Vampire Lord Online Vanguard: Saga of Heroes Vanquish Space Vector City Racers Vendetta Online Victory - Age of Racing Vindictus Virtonomics Vis Gladius Visions of Zosimos VoidExpanse Voyage Century Online W.E.L.L. Online WAR (Warhammer Online) WAR2 Glory WYD Global Wakfu War Thunder War of 2012 War of Angels War of Legends War of Mercenaries War of Thrones War of the Immortals WarFlow Waren Story Warflare Wargame1942 Warhammer 40,000: Eternal Crusade Warhammer 40K: Dark Millennium Online Warhammer Online: Wrath of Heroes Warkeepers Warrior Epic Wartune Wasteland 2 WebLords Wild West Online WildStar Wind of Luck WindSlayer 2 Wings of Destiny Wish Wizard101 Wizardry Online Wizards and Champions Wonder King Wonderland Online World Golf Tour World of Battles World of Darkness World of Heroes World of Kung Fu World of Pirates World of Speed World of Tanks World of Tanks Generals World of Warcraft World of Warplanes World of Warriors World of Warships World of the Living Dead WorldAlpha Wurm Online Xenoblade Chronicles: X Xenocell Xiah Xsyon Xulu YS Online Yitien ZU Online Zentia Zero Online Zero Online: The Andromeda Crisis Zodiac Online Zombies Ate My Pizza eRepublik

MMORPG.com Discussion Forums

Mortal Online

Mortal Online 

General Discussion  » Introducing GMTheia

7 Pages « 1 2 3 4 5 6 7 » Search
133 posts found
  argirop

Novice Member

Joined: 6/05/09
Posts: 326

12/02/11 2:59:32 AM#41
Originally posted by deathshroud

 

A gm however can do alot more and are paid staff, they can view guild chats and private chats, they can create items and slay players, move players check databases and have the power to ban players as well. They are prevented in having a character within a guild and most do not have actual characters other than those to test.

 I have being teleported by councelors in the past. Accidentaly or not i was just asking my pet to get unstuck in Moh-ki area and got teleported at snowy mountains above Fabernum.

 

most councilor corruption isnt actually true, alot is aimed at aq yet being in aq i as far as im aware have no knowledge of ever recieivng councilor help other than when we petition it. If there are any aq members who have ocuniclor acconuts then they keep it quiet.

If you are reffering to my question on Theia concerning the councelor program then you are greatly mistaken. The only councelor i knew was long time ago and was coming from my own guild and i wasnt aiming at AQ, cause i dont have any further knowledge on the subject. He told me he was councelor, how he was abusing certain things like finding and camping rare spawns and since behaviours like that its common among people and mostly gamers, i dont find it unlikely, similar incidents to happen more frequently, in other guilds aswell and even in larger scale. To save you from the trouble of asking that person after admiting those things, he disapeared from within the guild and he probably changed his councelors name if he didnt abandoned the project. Now if AQ is the guild of saints and your applicants are passing through committee of psychologists i ll take your word that incidents and persons like that shouldnt be even remotely close to you. 

 

  Slapshot1188

Advanced Member

Joined: 5/06/07
Posts: 4192

12/02/11 6:49:43 AM#42
Originally posted by argirop

I also preordered MO's boxed version and over paid it for something in between 80-90 euros. And ofc received a tin box with a useless and non functional DVD. If you ask me i could pay the same amount of money again to have a chance and be with Henrik Nystrom in a small locked room and lift him to the air by his ears as a spoilt brat he is and slap him until he turns purple.

But still asking a GM about those boxed versions makes me think that: 1) you dont know whats the line description for a GM, 2) you are a bit frustrated and you could even ask the 60 year old lady that is responsible for cleaning SV's offices, questions concerning the company's financial report for 2012. No offence though i was just kiding. The game itself has soooo many issues. Maybe think about the possibility that a GM is entitled to answer questions concerning ingame matters and only chance that he has knowledge about things like boxed version of the game, it would be by accident...

?

With respect, why don't we allow Theia to answer?  Afterall if he was allowed (and I assume he has been given authorization) to come here and post, he is obviously moving past the normal role of a GM and is in effect acting as a company spokesman.  It also seems as though he has assumed more of a Community Manager role within the company.     Besides, as he pointed out, he's a big-boy and can certainly answer for himself.  And if SOMEONE from SV would actually answer these kinds of questions they wouldn't be asked for a year and a half.  You know, delivering the product you sold is kind of a fundamental part of doing business and not even delivering the promised discs so long after release is kind of a hard thing to overlook.  In order to move on to a fresh start, things like this have to be addressed.  Even if it's an apology stating they cannot deliver what they sold and promised.  That would be better than ignoring it for all this time.

 

 

 

"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator

Starvault's reponse to criticism related to having a handful of players as the official "test" team for a supposed MMO: "We've just have another 10ish folk kind enough to voulenteer added tot the test team" (SIC) This explains much about the state of the game :-)

  nortoni

Novice Member

Joined: 12/11/07
Posts: 47

Find the enemy; attack, kill

12/02/11 8:01:04 AM#43
Originally posted by argirop

O.o Kaideline you still owe me a copy of Samuel Beckett's "waiting for Godot".

Coming soon I'm sure.....Be thou patient!

 

:)

 

Regarding corruption..it is not necessary to be corrupt to bear the stain.  The perception of corruption unresolved is all that is necessary for the stain to stick.

That perception is widespread and won't go away through talk.  The game is so broken no one on the outside can tell while in game.  It is so bad at this point that SV is just going to have to live it down.

Or bear it.

Its about me

  GMTheia

Apprentice Member

Joined: 12/01/11
Posts: 214

'What do you mean you're a disgruntled sacked Mod that's gonna get your revenge? I don't 'get' it!'

 
OP  12/02/11 9:58:16 AM#44

 

Jakdstripper asked:

first of all thank you for actually taking the time to come over here and aswer question Theia. of all the gms i've had to deal with you have been one of the most patiente.  Most welcome and thanks!

 

the question i have for you are concerning duping, exploiting and banning.

how good are MO's records when it comes to duped items, and can you reliably track wehn they are moved between chars or accounts?

 I can’t go into how this is done – but yes we can and do now track, we have relatively new database tools that monitors and shows everything in-game.  Players will flag to us if any resource suddenly jumps.  It is time consuming to look through these as for example on TC some guild members dumped huge amount of material into the Treasurer via for example their Guild leader.  So the tools are not perfect but they’re doing the job right now and improving all the time. 

 

can you guys ( or anyone that investigates) actually know for sure if things like gold, mats, etc were duped or not? 

are you guys able to remove duped items and gold? and is that even a SV policy?

HAS THIS EVER BEEN DONE AS FAR AS YOU KNOW?

Yes this is happening. However it’s a slow process so again we’re setting up additional tools to speed this up.  When I spoke to Discord about this he was literally in the process of stripping assets out of an account!  So even when the ban is over... there will be a high price to pay for such behaviour.

 

in your opinion do GMs have solid and reliable tools to find out if someone exploited (speed hacks, bugged weappons, lag switching, etc) even after the fact? or do you mostly have to relly on being there when it happens and try judge for yourself kind of thing?

Yes we do we have tools that scan for third party applications (cheat engine type things) – the Issue we have with this is we can’t tell if you’re using it on MO or another game that you’re also playing.  So we have had to warn our community to ensure that anyone using these applications for ‘legitimate’ reasons ensures they switch it off before entering MO.  Some cheating however we do have to eyeball.  So if it’s one of those rare types of cheat – once told you’ll earn the dubious honour of being bound to a key on keyboard.  From which there is almost no escape.  We of course have a watch list – and potential ‘problem’ players are handed over between shifts if deemed necessary.  Twelve months ago I was seeing a lot of these types of petitions our Watch List was large and we had regular reports of problems.  These days I might get one a week. Some of these ‘exploits / cheats’ however are just client lag – it can be easy to confuse the two.

 

why are so many known dupers and exploiters still playing MO? they have been reported many times, they are known to dupe/exploit, some of them have been cought, they have told the whole comunity that they duped, and yet they are still playing....why? is it simply because SV doesn't want to forfeit their subscription money? or are old records just not as reliable as the new ones?

There were issues around ‘hey I just killed this guy and he had 5k gold on him’ excuse.  That does not wash anymore and the tools have almost fully caught up. Yes there are some exploiters back in game (after lengthy bans have expired) We do tend to watch them very carefully but there has to be a balance struck. That is not however saying that we never permaban – unfortunately I’ve had to this week.

 

Talonsin Asked:

What are your thoughts on the widespread GM corruption in the game?

I work with the GM team every day and I have not (ever) seen corruption at GM level.   Mistakes and poor decision on occasion (we are Human), yes.  I’m fully aware of the background on some of the more famous incidents – it has been SV policy to not openly/publicly discuss or issue rebuttals.   Whilst mistakes were made  I genuinley believe that the team is dealing with these incidents as professionally as possible. 

 

Do you honestly feel an ex-underwear model is qualified to design an online game and compete with real developers who have had years of training?

I do.  Not least because there is much more to Henrik than a previous job.  I’ve had some strange jobs in the past and whilst some of them have given me experience  that helps in my current role – others don’t.   I used to be a nurse – and there is very little of that training that I use today.  Should we box people in like this?  Many people start their working lives flipping burgers (I think that’s the term) are they not then qualified to move on to greater and bigger things because of their early experience?  

 

Why does it take years for gigantic bugs to be removed from the game such as the FAIL bug?

 We spent a long time (too long in my view) trying to work out what the root cause of this was and it turned out to be an EPIC issue.  That means asking that team to resolve and getting the fix into their work-stack. This has been fixed but it was an extremely painful issue for everyone involved.  We’re fairly certain thoae days are behind us now – but there’s always the possibility of more issues down-stream.

 

Why do you feel this game with its revolutionary concepts has managed to maintain less than 5000 subscribers?

Too many bugs (however, we’re pleased with current progress) but launch was not as we had hoped it to be.  And then delay in being able to drive in new content.  Changes have been made – and I feel we’re back on course – with the rapid testing rounds and better bug fixing we’re seeing we are speeding the process of driving  new content in.  Also try to remember that as with most big coding projects parallel working is involved – so the Artist has been building new Mobs for a long time – but the Coding needs to catch up with the new AI system – or it’s wasted.   So there is much already finished but waiting for a key component to be ready before they press the button.

 

How do you explain successful indie games like Terrerria and minecraft that have over a million sales and yet MO is pretty much in the basement?  Do you feel it has anything to do with the quality of the content in the game?

Think the above answer covers this.  But they are not the same thing.  Some of the free to play web games have many, many millions playing them - I don't think development of a web based game is even in the same ballpark.

What are your thoughts on the many items that were advertised to be in the game and yet, years later are not?

I think you need to look at what has come in.  Are SV unhappy with the speed of progress? You bet they are.  Have they made changes to try and reduce CT yes they have and are continuing to do so.  If you think about the scale and scope of the game – and what’s come into the game since launch - there has been a lot of change – we need more and it is coming.   I think AI will be an absolutely huge hit when the scale of the change is realised, so whilst I, the same as the player base want more – I am content that in the background steady incremental progress is now being seen.  Will it be fast enough for everyone - most likely not. 

 

Do you feel it is wrong for the community to think that Henrik is a liar after everything that has gone on?

I do. When you have a roadmap that is de-railed with bugs that you aren’t able to fix yourself you end up not being able to keep your promises; it is an awful position to be in.  If I promise to meet up with you but am then stopped doing so by circumstances out of my control – that doesn’t make me a liar - I will of course be upset that I didn't meet you when and where promised.  It is unfortunate in the extreme if Henrik is perceived this way – I know him to be a genuine and honest person in all my dealings with him and there is real passion in what he is trying to do.  I accept that not everyone will have had the time with him to share my view. 

 

Why do horses still float in the air in the game?

Thought this was much improved and I rarely see this in-game now.  However we do still have some mesh issues in this area for sure – the bug is open on our bug tracker so it’s still considered an issue – but not as bad as before.

 

Why is there always a major dupe bug after each patch or update?

There isn’t always a dupe bug in every patch – when we do find them we act as fast as we can.   Since we can now ‘see’ these dupes and track them to accounts – the situation has improved a lot. There is still more work to be done in this area and we remain vigilant.

Do you honestly feel that SV is handling the duping approprietly?

Thanks, and welcome to the forums. 

Thank you

 

Argriop asked:

 I also preordered MO's boxed version and over paid it for something in between 80-90 euros. And ofc received a tin box with a useless and non functional DVD. If you ask me i could pay the same amount of money again to have a chance and be with Henrik Nystrom in a small locked room and lift him to the air by his ears as a spoilt brat he is and slap him until he turns purple.

But still asking a GM about those boxed versions makes me think that: 1) you dont know whats the line description for a GM, 2) you are a bit frustrated and you could even ask the 60 year old lady that is responsible for cleaning SV's offices, questions concerning the company's financial report for 2012. No offence though i was just kiding. The game itself has soooo many issues. Maybe think about the possibility that a GM is entitled to answer questions concerning ingame matters and only chance that he has knowledge about things like boxed version of the game, it would be by accident...

Some questions from my side:

1) Do you think that having a test group made of hardcore players that belongs to hardcore guilds might give an advantage concerning the new features to the guild that those players belong to? 

No, because we released the features before the Patch went live.  In fact – some of the Testers made mistakes on live around CP and how it’s consumed – some of the guilds that did not have a presence on the Test team got it right.  We also do not let the Testers see everything in part because we don’t want it spoiled for them either.  In addition I would encourage anyone that wants to join the Test Team to do so , there are still spaces available.

 

2) As an ex councelor what do you think about the councelor program? and i mean even though you re signing an agreement that forces you to hold your identity as a councelor secret from the guildmates or the people you re spending your ingame time how many councelors they follow that and in extent of that becoming GM's what will stop them from showing favoritism to their former guildmates if they actualy are enforced to stop playing the game or stop being part of a guild?

In my view 99.9% of Counsellors apply to do the job because they want to help the community *not* their own Guild.  Counsellors are not allowed to take petitions from their own guild we pass them around amongst the team so we don’t have to put ourselves in that position in the first place – we simply ask for another Counsellor to deal with a ticket – they pick it up without comment.  We recently introduced an Enhanced NDA – which states that any corruption will not only cause the Counsellor / HC/SHC/GM to lose their Counselor account but ALL other accounts will be banned too.  

 Cirsyndic asked:

Dear Theia,

Did you not abuse your position as a volunteer developer (designed the Huergar Caves etc) to get the developers to radically improve an area your current/former guild (WSX) settled in, creating roads/copious granum deposits/copious resource nodes for your guild's benefit?

Oh... hai. :)

(This was my favourite question of the day!! ) I have never been in WSX .  According to some I have been in AQ, SS, DC and even RUS (bizarre - no offence)  All of them however, are wrong.  I used to have my very own Guild (before I stopped playing) – I can say with my hand on my heart I not once took even so much as a stuck petition from my ex-guild mates. 

 

 

Slapshot – would you please be kind enough to re-post the threads about the box-set here.  I’ve looked but can’t find the ones you’re referring to.  I am aware of the issue in general tho – and have both asked the question and come up with a suggestion to rectify – waiting to hear back on that.

 

Thanks very much everyone for the questions – please keep them coming – It obviously does take me a little time to reply so thanks for the patience you’ve shown.

 

I’m sure I’ll get some replies to this thread and will do my best to answer them.

 

GM Theia. 

GMTheia


  lizardbones

Hard Core Member

Joined: 6/11/08
Posts: 10953

I think with my heart and move with my head.-Kongos

12/02/11 10:11:13 AM#45


Originally posted by deathshroud
http://www.mortalonline.com/forums/69165-gm-theia-ventures-onto-mmorpg-com-answer-those-tough-questions.html
 
i made a similar thread on the offical forums to see what the mo community thinks about theia coming onto these forums to answer questions.



I hope they have a thick skin. Posting here seems to be a lot like getting pecked to death by tiny, angry chickens.

I can not remember winning or losing a single debate on the internet.

  argirop

Novice Member

Joined: 6/05/09
Posts: 326

12/02/11 10:49:30 AM#46
Originally posted by Slapshot1188

With respect, why don't we allow Theia to answer?  Afterall if he was allowed (and I assume he has been given authorization) to come here and post, he is obviously moving past the normal role of a GM and is in effect acting as a company spokesman.  It also seems as though he has assumed more of a Community Manager role within the company.     Besides, as he pointed out, he's a big-boy and can certainly answer for himself.  And if SOMEONE from SV would actually answer these kinds of questions they wouldn't be asked for a year and a half.  You know, delivering the product you sold is kind of a fundamental part of doing business and not even delivering the promised discs so long after release is kind of a hard thing to overlook.  In order to move on to a fresh start, things like this have to be addressed.  Even if it's an apology stating they cannot deliver what they sold and promised.  That would be better than ignoring it for all this time. 

I totaly agree with your points and i do apologize if i made it sound otherwise. I just thought that a GM is not the appropriate person to answer your question.

 

 

Originally posted by cirsyndic

Dear Theia,

Did you not abuse your position as a volunteer developer (designed the Huergar Caves etc) to get the developers to radically improve an area your current/former guild (WSX) settled in, creating roads/copious granum deposits/copious resource nodes for your guild's benefit?

Oh... hai. :)

 

Dear cirsyndic just because it happens to know the GM Theia you are reffering to, i can assure you that its just a case of synonymity. It might sound strange but its a fact. The first GM Theia that designed the Huergar cave and many more things stoped getting involved himself with MO long time before GM Theia the second came in as a councelor.

Now if the first GM Theia did actualy showed favoritism towards wsx is smt i dont have any actual knowledge about since i wasnt playing MO at the time but tbh i highly doubt so since in wsx there are certain and strict rules that do not allow such things to happen. 

 

Originally posted by GMTheia

 In my view 99.9% of Counsellors apply to do the job because they want to help the community *not* their own Guild.  Counsellors are not allowed to take petitions from their own guild we pass them around amongst the team so we don’t have to put ourselves in that position in the first place – we simply ask for another Counsellor to deal with a ticket – they pick it up without comment.  We recently introduced an Enhanced NDA – which states that any corruption will not only cause the Counsellor / HC/SHC/GM to lose their Counselor account but ALL other accounts will be banned too.

 

 

 Tbh your answer didnt cover me cause a councelor that i know for sure was from within my guild answered my petitions more than one times. Dunno if things have changed cause its being several months since that but i ll quit on the chat now cause i clearly see that either you have a straight line to follow on answering questions either you are so optimistic and you do believe that all people do come with good intentions. Eitherway it will not lead to any conclutions at least not from the point of the ones who are making the questions.

 

  GMTheia

Apprentice Member

Joined: 12/01/11
Posts: 214

'What do you mean you're a disgruntled sacked Mod that's gonna get your revenge? I don't 'get' it!'

 
OP  12/02/11 11:19:05 AM#47

It is possible he was alone.  Which did happen back then but is very rare these days. 

That is the one circumstance you can take a peititon from you own Guild.  Should have said that - sorry.

However - if anyone encounters corruption - I would expect them to raise it to a GM. 

 

Thanks very much 

 

Theia

 

GMTheia


  Anubisan

Apprentice Member

Joined: 1/09/05
Posts: 1835

12/02/11 2:33:01 PM#48

Thank you for taking the time to come here and answer questions Theia. This forum can be absolutely brutal to supporters of MO. I admire your bravery and am very happy that SV will have a presence here.

Also, thanks for answering my petitions in game in the past!

  deathshroud

Novice Member

Joined: 11/06/10
Posts: 1392

12/02/11 2:59:01 PM#49

thanks theia, i love the fact that sv are very open about MO, there the best company in terms of communication with its customer base imo and you coming on to a third party mmo website to help answer questions is proof of the fact. Certainly their openess might get them in trouble with the community a few times when they miss estimated patch releases etc but the truth is we are just eager and we are rarely left hanging on anything.

there are 2 types of mmo, imitators and innovaters.

  argirop

Novice Member

Joined: 6/05/09
Posts: 326

12/02/11 3:33:17 PM#50
Originally posted by deathshroud

 the best company in terms of communication with its customer base imo and you coming on to a third party mmo website to help answer questions is proof of the fact.  

Funny guy. I never saw SVs employees or even Henrik himself to do as Theia is doing now even in their own forums. On the other hand posts or even threads getting locked/ removed when people expressing legitime questions and concerns that simply are entitled to have as paying customers. There no ETA's as you might know, most unexpected downtimes are going with a sauce of the kind "we re working on it" and serious tickets taking sometimes more than 3 weeks to be answered. If you call that communication then something is wrong with you. 

  Voracity2325

Novice Member

Joined: 10/25/11
Posts: 44

Skill on cooldown until new gear.

12/02/11 3:51:48 PM#51
Originally posted by argirop
Originally posted by deathshroud

 the best company in terms of communication with its customer base imo and you coming on to a third party mmo website to help answer questions is proof of the fact.  

Funny guy. I never saw SVs employees or even Henrik himself to do as Theia is doing now even in their own forums. On the other hand posts or even threads getting locked/ removed when people expressing legitime questions and concerns that simply are entitled to have as paying customers. There no ETA's as you might know, most unexpected downtimes are going with a sauce of the kind "we re working on it" and serious tickets taking sometimes more than 3 weeks to be answered. If you call that communication then something is wrong with you. 

Maybe Theia over here is trying to lead by example. Maybe he isn't a GM at all. Either way, you have my admiration for either coming to these forums as a SV employee or even an impersonator. The more intelligent ones on this forum are a lot nicer and less confrontational with their issues with MO and SV. You'll have to forgive the poor neanderthals that try to bang their clubs on your head, most of them from what i see, they have a history of that.(not all of this is aimed at the writers of above quotes).

For most people, character development and personal story ends upon clicking "Log in" if not "Start Game"

  ltank

Novice Member

Joined: 9/19/04
Posts: 325

12/02/11 4:04:26 PM#52

Ok I have a few questions...

 

1. How's the progress of AI coming along? Think we might see some benefit from it before Q2 2012?

2. Will only some creatures benefit from AI when it rolls out or will the new AI affect all current creatures in game?

3. Will we see new monsters along with the AI patch?

4. Will dangerous monsters have interesting loot or will they basically just be butcher fodder?

  argirop

Novice Member

Joined: 6/05/09
Posts: 326

12/02/11 4:04:51 PM#53
Originally posted by Voracity2325

Maybe Theia over here is trying to lead by example. Maybe he isn't a GM at all. Either way, you have my admiration for either coming to these forums as a SV employee or even an impersonator. The more intelligent ones on this forum are a lot nicer and less confrontational with their issues with MO and SV. You'll have to forgive the poor neanderthals that try to bang their clubs on your head, most of them from what i see, they have a history of that.(not all of this is aimed at the writers of above quotes).

If he was an impersonator he wouldnt post this http://www.mortalonline.com/forums/69165-gm-theia-ventures-onto-mmorpg-com-answer-those-tough-questions.html#post1238779 on official MO forums my friend.

  psykobilly

Novice Member

Joined: 11/19/10
Posts: 347

12/02/11 5:32:14 PM#54
Originally posted by ltank

Ok I have a few questions...

 

1. How's the progress of AI coming along? Think we might see some benefit from it before Q2 2012?

2. Will only some creatures benefit from AI when it rolls out or will the new AI affect all current creatures in game?

3. Will we see new monsters along with the AI patch?

4. Will dangerous monsters have interesting loot or will they basically just be butcher fodder?

1.  They have basically one or two coders.  They aren't working on AI yet, they are finishing/fixing TC.

2.  The AI chage will be a core change so every animal in game will have to be rewritten using the new core AI code.

3.  Yes

4.  Risars have interesting loot now, so no reason to think there won't be more of those types of mobs.

  GMTheia

Apprentice Member

Joined: 12/01/11
Posts: 214

'What do you mean you're a disgruntled sacked Mod that's gonna get your revenge? I don't 'get' it!'

 
OP  12/02/11 6:28:20 PM#55
Originally posted by ltank

Ok I have a few questions...

 

1. How's the progress of AI coming along? Think we might see some benefit from it before Q2 2012?

2. Will only some creatures benefit from AI when it rolls out or will the new AI affect all current creatures in game?

3. Will we see new monsters along with the AI patch?

4. Will dangerous monsters have interesting loot or will they basically just be butcher fodder?

 

 

Thank you for the questions itank !

 

1. How's the progress of AI coming along? Think we might see some benefit from it before Q2 2012?

No, I hope earlier than that but with coding you never know - I mentioned in an earlier post that there has been parallel development going on at SV for some time.  So in terms of models (and we've all seen how beautiful some of them are in MO) they're well advanced and have a catalogue of work ready to go in.  In terms of the AI mechanics we can see with the Kimuru for example that teleporting and all sorts of interesting things have been available for some time.  However - SV wants migrating herds as well as very rare animals / mobs, tameable and otherwise in the world.  So whilst a lot of the in-game artwork is very advanced (finished) and the mechanics around interesting AI behaviours is well understood - there are weeks/month(s) of work ahead to realise the frankly mind-blowing AI that we want for the PVE community.   MO is often criticised as  PVP centric; the content in recent release does not bear out this argument,  Dawn brought in pickables (scattered across the continent - so that now almost everything  you run past can be harvested in some way or another) - cookery whilst on the face of it is simple (and I hope I don't get in to trouble for saying this ) actually has *millions* of recipes.  

Something that even the MO community has missed (or kept very queit about) is that there are recipes as yet undiscovered that can and will heavily impact the game.  Not after a patch or later(tm)/soon(tm) but now, as in already in-game.  I've not posted this on the official MO forum - so I hope you see the lengths we are going to engage the wider community and mmorpg.com.  SV has always been secretive about in-game content.  I don't blame them - because these are in many ways spoilers.  There is more deep content coming and we should all pay note to this.  Something wicked this way comes! 

 

2. Will only some creatures benefit from AI when it rolls out or will the new AI affect all current creatures in game?

It is a total re-write of Mob/Animal/Epic Monster behaviour - *some* creatures will look the same but they won't behave, act or react in the same way as they do now.  Expect the world to become much, much more dangerous on all levels. 

 

3. Will we see new monsters along with the AI patch?

You will - don't forget Sprinting and Footspeed; it's very important!

 

4. Will dangerous monsters have interesting loot or will they basically just be butcher fodder?

So both can be interesting depending upon the yield (an your perspective as a player) so either  from direct drops (Iron keys, Thunder Eggs etc - currently in)  or from butchery and other types of planned extraction with the new Mobs.  If a dragon turned up - you'd want his scales...no?  How cool and rare might that Lore be? Assuming you could kill him(her)!  

 

 

 

Theia

 

 

 

 

GMTheia


  GMTheia

Apprentice Member

Joined: 12/01/11
Posts: 214

'What do you mean you're a disgruntled sacked Mod that's gonna get your revenge? I don't 'get' it!'

 
OP  12/02/11 6:47:43 PM#56
Originally posted by argirop
Originally posted by deathshroud

 the best company in terms of communication with its customer base imo and you coming on to a third party mmo website to help answer questions is proof of the fact.  

Funny guy. I never saw SVs employees or even Henrik himself to do as Theia is doing now even in their own forums. On the other hand posts or even threads getting locked/ removed when people expressing legitime questions and concerns that simply are entitled to have as paying customers. There no ETA's as you might know, most unexpected downtimes are going with a sauce of the kind "we re working on it" and serious tickets taking sometimes more than 3 weeks to be answered. If you call that communication then something is wrong with you. 

 

Thank you for the questions itank !

 

1. How's the progress of AI coming along? Think we might see some benefit from it before Q2 2012?

 

 

No, I hope earlier than that but with coding you never know - I mentioned in an earlier post that there has been parallel development going on at SV for some time.  So in terms of models (and we've all seen how beautiful some of them are in MO) they're well advanced and have a catalogue of work ready to go in.  In terms of the AI mechanics we can see with the Kimuru for example that teleporting and all sorts of interesting things have been available for some time.  However - SV wants migrating herds as well as very rare animals / mobs, tameable and otherwise in the world.  So whilst a lot of the in-game artwork is very advanced (finished) and the mechanics around interesting AI behaviours is well understood - there are weeks/month(s) of work ahead to realise the frankly mind-blowing AI that we want for the PVE community.   MO is often criticised as PVP centric; the content in recent releases does not bear out this argument.  Dawn brought in pickables (scattered across the continent - so that now almost everything  you run past can be harvested in some way or another) - cookery whilst on the face of it is simple (and I hope I don't get in to trouble for saying this ) actually has *millions* of recipes.  Something that even the MO community has missed is that there are recipies as yet undiscovered that can and will heavily impact the game.  Not after a patch or later(tm) but now, as in already in-game.  I've not posted this on the official MO forum - so I hope you see the lengths we are going to engage the wider community.  SV has always been secretive about in-game content. i don't blame them - because these are spoilers.  there is deep content coming and we should all pay note to this.  There is something Unique here that I for one have not seen or experience else-where.

 

 

 

2. Will only some creatures benefit from AI when it rolls out or will the new AI affect all current creatures in game?

It is a total re-write of Mob/Animal/Epic Monster behaviour - *some* creatures will look the same but they won't behave, act or react in the same way as they do now.  Expect the world to become much, much more dangerous on all levels.

 

 

3. Will we see new monsters along with the AI patch?

Oh yesss.

 

 

4. Will dangerous monsters have interesting loot or will they basically just be butcher fodder?

So both can be interesting depending up on the yield that we get either  form direct drops(Rubers, iron keys etc - currently in)  or from butchery and other types of planned extractioon with the new Mobs.  if a dragon trned up - you'd want his scales...no?

 

Please try to remember that English is not the first language of the development team. Although their spoken English is very good - sometimes it's a little hard for them to write up the depth and detail needed  in an easy to understand way .

We have Martialis now who is well qualified in languages - and spends much of his time re-writing / converting SWE patch notes and all kind of comms. to consumable English (he is brilliant at this – thank you SHC Martialis) 

Thanks - can I  say again - I appreciate the warm welcome 

 

Theia 

GMTheia


  Slapshot1188

Advanced Member

Joined: 5/06/07
Posts: 4192

12/02/11 7:00:11 PM#57
Originally posted by GMTheia

 

 

Slapshot – would you please be kind enough to re-post the threads about the box-set here.  I’ve looked but can’t find the ones you’re referring to.  I am aware of the issue in general tho – and have both asked the question and come up with a suggestion to rectify – waiting to hear back on that.

 .

 

Here is the first post I referenced from Maerlyn:  http://www.mortalonline.com/forums/30694-mo-box-delivered-5.html 

 

Old 26th January 2010, 07:10   #161 (permalink)
Maerlyn vbmenu_register("postmenu_683696", true);
Senior Member
 
Maerlyn's Avatar
 
Join Date: Mar 2009
Posts: 2,231
Rep Power: 0 Maerlyn is an unknown quantity at this point!!
 
Default

Addressing the lack of a "manual" and the outdated client.

A manual of the game does not make that much sense at this point really and it would have only suffered the fate of the client on the DVD - meaning it would almost certainly be outdated by the time it was delivered.
We made it clear numerous times that a) the client on the DVD would be outdated by the time the boxes arrive and b) everybody who wants a version of the release client delivered again will get the option to do so once we release the game.
We are currently working on something like a "manual", basically a very nice and thorough pdf explaining the basic systems of the game, the world and other things.
We will make this available on the website as soon as it's done and of course keep this up to date.
__________________
~ In omnibus requiem quasivi et nusquam inveni nisi in angulo cum libro ~
Maerlyn is offline Report Post    

 

Here is the one from Black Opal copied (from the SV forums) to these forums before it was deleted:

 

Old Today, 18:46   #28 (permalink)
Community Manager
 
Black Opal's Avatar
 
Join Date: Mar 2011
 
Default

The development team is busy with working on Dawn, and the resources are best spent there instead of arranging for a manufacturing company to start stamping some 10 000 discs that by the time they arrive to the people who want them, will already be well out of date.

For the time being Mortal Online is still being patched often enough that any CD will become obsolete long before it arrives. This is not something we wish to do, as that will lead to disappointment.
__________________
Share MO with others
Black Opal is online now
 

"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator

Starvault's reponse to criticism related to having a handful of players as the official "test" team for a supposed MMO: "We've just have another 10ish folk kind enough to voulenteer added tot the test team" (SIC) This explains much about the state of the game :-)

  Slapshot1188

Advanced Member

Joined: 5/06/07
Posts: 4192

12/02/11 7:09:37 PM#58
Originally posted by GMTheia

 

1. How's the progress of AI coming along? Think we might see some benefit from it before Q2 2012?

No, I hope earlier than that but with coding you never know - I mentioned in an earlier post that there has been parallel development going on at SV for some time.  

 

See... that's an answer I can appreciate. Remember... Henrik has been saying that the AI was complete and ready to go for a looong time.  It's refreshing to get a realistic answer for once.

 

Although you did go into the standard over-hyping stuff afterwards.  Just some advice... it's better to under promise and over deliver than to over-hype things that don't pan out.

"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator

Starvault's reponse to criticism related to having a handful of players as the official "test" team for a supposed MMO: "We've just have another 10ish folk kind enough to voulenteer added tot the test team" (SIC) This explains much about the state of the game :-)

  GMTheia

Apprentice Member

Joined: 12/01/11
Posts: 214

'What do you mean you're a disgruntled sacked Mod that's gonna get your revenge? I don't 'get' it!'

 
OP  12/03/11 2:29:22 AM#59

 

 

Although you did go into the standard over-hyping stuff afterwards.  Just some advice... it's better to under promise and over deliver than to over-hype things that don't pan out.

 

I agree with the premise - but I don't think I'm over-hyping.  Time will tell Slapshot!  And you and the rest of the guys here will hold me to account.  We tested a really lovely version of TC late into the night – there is one nasty bug in it with the Magistrate that needs fixing but apart from that we’re good to go.  

 

Thanks for re-posting the threads.  Looks to me like BlackOpal had said that is was not probably not going to happen.  

 

However, your overall point of a broken promise -made by a representative of SV - I think is valid.  So, Slapshot I am sorry this happened.  

 

It is not enough in my view to have a chat about it, say sorry and then sweep it under the carpet; we should  do something to try and fix this the perception as well as the reality too.  Given is seems the level of anger about this issue we need to do more than say sorry.

 

So I want to close this issue and if not in the original way as promised with DVDs with something else. 

 

As you asked -  I've got an official response from Henrik on this issue last night.  We had a long chat around this and some of the other issues you guys have been raising as well as some of the history too.  Henrik is really happy that there is this dialogue and is supporting me in trying to move through this.

 

So I am announcing today - here first - that we will shortly be rolling out Veteran Rewards to the Community. 

 

This is a direct response to the long awaited DVDs and an apology for not delivering on those as promised.  There is other history behind the DVD story that I’m aware of – but – let’s move on and try to put this one to bed.  It is obviously also something for the wider community and all of our Veterans - but the debate here has stimulated this. 

 

So I am very happy to announce that all Players from BETA and from the original Launch of Mortal Online will shortly be receiving a Veteran Reward.  We've pulled the list from the Shop  d/b yesterday evening and will be getting ready to implement this over the next week or so.   I’m not going to say what the reward is as I don’t want to spoil any surprises but it will comprise of in-game item(s) that are not available to other players.  I will at this point however remind you that MO is full loot full PVP; so if you lose it in-game it is gone!  It is possible these items will have special status - we need to work through that next week, and I will update you and the community as to how we're getting on.

 

I am telling you this now - rather than waiting a couple of weeks until we're ready.  I accept that there is a risk to my credibility if SV does not come through with this promise.  They will and I will too.

 

Thanks everyone – I hope this goes some way towards resolving this.   If we need to do more on top (to close this issue of trust) then I will do my best to make it happen.  

 

 

 

Theia

GMTheia


  deathshroud

Novice Member

Joined: 11/06/10
Posts: 1392

12/03/11 2:33:51 AM#60
Originally posted by argirop
Originally posted by deathshroud

 the best company in terms of communication with its customer base imo and you coming on to a third party mmo website to help answer questions is proof of the fact.  

Funny guy. I never saw SVs employees or even Henrik himself to do as Theia is doing now even in their own forums. On the other hand posts or even threads getting locked/ removed when people expressing legitime questions and concerns that simply are entitled to have as paying customers. There no ETA's as you might know, most unexpected downtimes are going with a sauce of the kind "we re working on it" and serious tickets taking sometimes more than 3 weeks to be answered. If you call that communication then something is wrong with you. 

 strange i thought this site would of at least been proof that SV do infact take an interest in the community and answer questions, provide information on a regular basis at least on the offical forums.

http://www.mortalarena.com/devtracker.php

 Any major concerns i have had that i have sent via private message have always been replied to wthin a couple of days, usually that day.

 

I post concenrs and constructive critisism quite regularly and cant remember the last time i had a psot deleted, Maybe im just doing it differently like posting my concerns without being disrespectful in the process.

but i beleive henrik and others have made an appearence on this site in the past. But thiea is undoubtedly better suited to the task and probably should become the next communtiy manager if the spot is still gonig to exist. But if you still dont bleeive sv communicate with its player base and never talk to us for months keeping us in the dark then surely gm theia coming onto this site would at least hint to you that they are trying to change that, however i simply cant see how they really could be any more open except inviting the whole communtiy down to the office each day and letting us sift throguh their code and interview them on a personal level

there are 2 types of mmo, imitators and innovaters.

7 Pages « 1 2 3 4 5 6 7 » Search