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Hardware  » blue screen of death

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23 posts found
  gotha

Advanced Member

Joined: 10/13/05
Posts: 935

 
11/25/11 8:07:09 AM#1

My computer boots up fine,  but after running for several minutes it freezes and eventually goes to blue screen of death.  Saying -A process crucial to your system opteration .......-

 

I have done memory check,  system restore points (but only 2 one from a few hours before so it does not really work) but i cannot seem to find the problem.   It does the same thing in safe mode.

 

I did install any recent hardware and have not updated any drivers recently.  There was a windows update early this morning.

Also the OS is on a separate ssd.  Which i am hoping is not corrupt.

 

  gotha

Advanced Member

Joined: 10/13/05
Posts: 935

 
11/25/11 9:06:24 AM#2

http://www.thehtpc.net/htpc-tips-and-tweaks/hardware-tips-and-tweaks/fix-your-windows-7-resume-issue-with-microcenter-ssd-drives/

 

Ok firmware is updated according to the updater,  but the system is still freezing up.  The firmware also tends to crash onces its updated,  when i reboot though it says its the correct updated firmware now.  SO i am pretty sure it was successful.

 

Also the computer does not just freeze up,  i can still move the mouse around and highlight icons but nothing will load or move.

  XforsakerX

Novice Member

Joined: 2/28/11
Posts: 105

Waiting on GW2 and Diablo 3

11/26/11 1:56:14 PM#3

Seem's like a file is corrupt or something, been awhile since ive seen an error like that :/

AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
6142MB RAM
NVIDIA GeForce GTX 260
Antec Gaming Phenom
Windows Vista™ Home Premium

  eyelolled

Novice Member

Joined: 5/13/10
Posts: 1281

I am more than some of my parts

11/26/11 2:17:18 PM#4
Originally posted by gotha

My computer boots up fine,  but after running for several minutes it freezes and eventually goes to blue screen of death.  Saying -A process crucial to your system opteration .......-

 

I have done memory check,  system restore points (but only 2 one from a few hours before so it does not really work) but i cannot seem to find the problem.   It does the same thing in safe mode.

 

I did install any recent hardware and have not updated any drivers recently.  There was a windows update early this morning.

Also the OS is on a separate ssd.  Which i am hoping is not corrupt.

 

I hear the same story every day. My computer messes up, and Windows tells me something about whats going on but I don't remember what it is. So, does anybody know what I should do to fix it?

Start with reading. When the BSOD comes up, read the information, and relay the information to the people that you are asking for help. All the information. Information like (0x0000008A) 0x000000E etc are important and helpful. If it says that a process has failed, does it say what process? 

You should check for drivers for your video, chipset, processor etc. Do you run a crap antivirus?  Is your system running hot?

All of my posts are either intelligent, thought provoking, funny, satirical, sarcastic or intentionally disrespectful. Take your pick.

  noquarter

Novice Member

Joined: 7/03/06
Posts: 1169

11/26/11 7:55:50 PM#5

Hmm the SSD still sounds suspect. You could install the OS again to your mechanical drive and see if it still crashes, at least then you would know it's something else. Not sure how else to test that SSD for stability while the OS is on it. There's probably something you could do with an Ubuntu bootable CD then run some test on the SSD.

  Quizzical

Guide

Joined: 12/11/08
Posts: 7323

11/26/11 8:22:27 PM#6

If you've got a second generation SandForce SSD, that has some weird glitch that causes frequent blue screens in <1% of systems.  Apparently it's a major pain to reproduce, so it has been "fixed" in a number of firmware updates, but some of the people afflicted with it insist that the fix didn't work.

  User Deleted
11/26/11 10:31:42 PM#7

Did you do a memory check with only software or by physically removing the sticks? I would test the memory again by removing them one at a time and see if the problem persists, just to make sure you don't have any bad sticks. You could also try windows repair.

  Ridelynn

Hard Core Member

Joined: 12/19/10
Posts: 1456

11/27/11 1:03:56 PM#8

If it BSOD's while in Safe Mode, then the problem is either a corrupt kernal file (which would probably be easier to just reinstall windows clean), or well and truly a hardware problem.

Safe mode bypasses most all of the drivers and just loads generic, unoptimized drivers for most everything in an attempt to get the computer running, even if it's not optimal.

So if it's BSODing even in safe mode, you either have a really low level Windows file that's bad, or it's hardware.

You need to post (or better yet, Google yourself) the exact error message, that will get you pointed more towards the right direction.

And it would be a good idea if you had a spare hard drive you could throw in there and just try installing Windows on, if you make it through the install process on the spare drive. If it works and boots on the spare drive, then you can at least access your SSD and make backups and such before reinstalling on it. And if it doesn't work, you can be 99.8% certain it's hardware (other than the Sandforce bug).

I would especially check the motherboard heatsinks, power supply failing, memory seated properly, all power cords seated properly, CPU fan is spinning properly and heatsink is mounted well, and all the PCI cards are firmly installed and screwed to the chassis. In fact, I would probably remove all of the above and remount it just to be sure, as just looking at it or wiggling it you often can't tell.

  gotha

Advanced Member

Joined: 10/13/05
Posts: 935

 
11/28/11 9:00:33 AM#9

 I decided to go for a clean wipe,  sadly that does not seem to be going well either.   I try to install windows but it keeps getting stuck at certain points.  It took me quite a few drives to get it to delete partitions i made from prior failed attempts.  I tested my ram off of UBCD on my ram and their does not seem to be a problem.  I am pretty sures it my ssd drive so i update the firmware before i wiped windows but that did not help.    

 

Right now windows seems to get stuck on expanding windows section of installation.  I am thinking of just just ditching it buying a new ssd.  

 

Ubunto will not install either,  i get input/output error during read....

 

OK

http://www.amazon.co.jp/gp/search/ref=sr_in_-2_p_4_2?rh=n%3A2127209051%2Cn%3A%212127210051%2Cn%3A2151901051%2Cn%3A2151936051%2Ck%3Assd%2Cp_4%3ACORSAIR&bbn=2151936051&keywords=ssd&ie=UTF8&qid=1322496287&rnid=2150383051#/ref=sr_ex_p_4_0?rh=n%3A2127209051%2Cn%3A%212127210051%2Cn%3A2151901051%2Cn%3A2151936051%2Ck%3Assd&bbn=2151936051&keywords=ssd&ie=UTF8&qid=1322496340

Out of those which brand is good for stability and compatability?

I am currently in Japan so driving down to microcenter and exchanging the drive is not possible.  I have a year warranty, so i will exchange it later down the road when i fly home again in a few months.  But for now.

  Quizzical

Guide

Joined: 12/11/08
Posts: 7323

11/28/11 11:41:08 AM#10

What SSD do you have now?

  gotha

Advanced Member

Joined: 10/13/05
Posts: 935

 
11/28/11 4:54:20 PM#11
  Quizzical

Guide

Joined: 12/11/08
Posts: 7323

11/28/11 5:10:54 PM#12

That's a first generation SandForce drive, so it won't have the blue screen issues of the second generation one.

What does Windows say the total capacity of the drive is?

  gotha

Advanced Member

Joined: 10/13/05
Posts: 935

 
11/28/11 5:31:48 PM#13

Ubunto says 60gb,  while windows says 55.9.  Also it seems a lot of other people were plague with similar issues according to the comment posts.

  Quizzical

Guide

Joined: 12/11/08
Posts: 7323

11/28/11 5:38:54 PM#14
Originally posted by gotha

Ubunto says 60gb,  while windows says 55.9.  Also it seems a lot of other people were plague with similar issues it seems according to the comment posts.

All right, then.  It's the standard SandForce firmware, and the "64 GB" claim is just deceptive marketing.

I'd try reseating connections, and swapping out parts if you can.  For example, if you can install Windows to a different hard drive instead of the SSD and it has the same problem, then the SSD isn't the problem.  Unfortunately, you probably don't have that many spare parts nearby.

For memory, it's pretty easy, though.  Pull out one memory module and see if the problem persists.  If it does, then put it back and pull out the other.

  Loke666

Elite Member

Joined: 10/29/07
Posts: 13291

11/28/11 5:49:35 PM#15

You did try a different SATA cable for the system drive, right?

And with checking the memory, did you let it run a similar system to memcheck 86 or something for hours?

What did the crash log say?

To me it still seems like a memory that isn't working as it should, could be ram, GFX memory or even the processor cash (seen it happen).

another possible cause could be overheating, or a PSU that delivers too little power or is unreliable.

  gotha

Advanced Member

Joined: 10/13/05
Posts: 935

 
11/28/11 6:06:40 PM#16

Actually i did not,  i unplugged and replugged it in a few times but did not change it.

I do not think its heat,  i ranspeedfan and core tempts before it froze up,  and they continued to work after the rest of the system remained unresponsive.  

 

crash log said 

problem has been detected.  windows shut down.....

a process or thread crucial to your systems operation unexpectly shutdown.....

if this is the first time....

check new hardware....

 

 

stop:0x000000F4 (0x0000000000000003, 0xfffffa8008363b30, 0xffffffa8008363....

(ffffff80003383f8bo)

  Quizzical

Guide

Joined: 12/11/08
Posts: 7323

11/28/11 6:09:36 PM#17

If that's crashing at idle, then that's not likely a heat or power issue.  A spectacularly awful "500 W" power supply might explode if you pull 400 W from it, but even the worst aren't likely to malfunction at 100 W.

Though it would probably be good to list exactly what components you have.

And yes, do try plugging things in differently.  Use a different SATA port, a different SATA cable if available, different power connectors from the power supply if available, and so forth.

  Catamount

Novice Member

Joined: 10/02/09
Posts: 775

11/28/11 6:09:43 PM#18

SSDs produce next to zero heat, and flash memory operates in pretty adverse conditions, thermally, in my experience (cold or hot), so that's almost certainly not the problem.

 

That said, broken SATA cables are not at all unheard of. That could absolutely be the problem. Of course, I can't help but wonder if you might have corrupted firmware if you tried to update it over a buster cable, but one step at a time. I'd try just switching the cable.

 

I've never personally encountered a single broken SATA port, but I've heard of it happening, and for the sake of troubleshooting, there's no reason to not eliminate that as a variable as well, so you might as well try the different port as well.

  Ridelynn

Hard Core Member

Joined: 12/19/10
Posts: 1456

11/28/11 7:43:03 PM#19


Originally posted by gotha

stop:0x000000F4 (0x0000000000000003, 0xfffffa8008363b30, 0xffffffa8008363....
(ffffff80003383f8bo)

I've seen mixed results from this.

Most people report a failing hard drive, hard drive controller, bad cable, misconfigured hard drive controller, or other hard drive related issue (try using a new cable on a different SATA port, as suggested above). A few people report it being corrupt BIOS values, and a factory reset of the BIOS working. A few people report it being a bad BIOS battery (which may be the same as the corrupt BIOS values, and the changing of the battery just forced a reset).

http://support.microsoft.com/search/default.aspx?query=stop+0x000000f4&catalog=LCID%3D1033&spid=&mode=r&lsc=0

  gotha

Advanced Member

Joined: 10/13/05
Posts: 935

 
11/29/11 12:30:53 AM#20
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