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Eden Eternal

Eden Eternal 

General Discussion  » Stay away from this game

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63 posts found
  Yavin_Prime

Novice Member

Joined: 11/08/07
Posts: 233

8/17/11 1:39:01 AM#21

Honestly I can see both sides of the argument here. However as a player I would naturaly side with you. You were just playing the game very well, you knew what was selling, when to sell it, and how to sell it. You sir are a digital merchant.

However playing the other side (I love to put myself in other people's shoes) you were infact building up tons of in game cash. To most mmo devs this looks suspicious. Here you are gathering up lots of gold... for what purpose? Was there something you were trying to save up for? From what you stated on the blog you were just gathering gold for the sake of it. I don't think they banned you because you didn't pay for anything. In truth you did pay, with real world time. Other people paid for those objects you bought and you paid for them with your time... aka your in game gold. So in a way Ariea wouldn't have made any money if it wern't for you since those who bought item shop stuff bought it for the purposes of selling it on the AH and if you sir wern't their then they wouldn't have bought it because their were no true buyers.

I think plain and simple your account seemed suspicious to them. Some of the objects you were buying or being bought from you could have been bought by gold farmers or bots or what ever. There was no way for ariea games to gain proof that you yourself wern't a gold farmer. They just see an abnormaly large ammount of money on an account without any rhyme or reason and then see some minor connections to known gold farmers and they jump the gun, shoot first ask questions later.

Now as I mentioned before I believe you are innocent and that they are commiting a gaming atrosity against you. Your account should be reinstated and if they have a problem with you buying and selling at such a rate then they need to use their mighty developer skills and come up with a way to hinder you from being so dang uber great at what you do. However the game prides itself on allowing people to play truely for free if they're good enough. The problem is you're a good example of how the game may let you win for free but the company is so paranoid that it jumps at every gold hording account they see.

In short you've reinforced my feeling that P2P is the way to go if only for security purposes. I would never say that it's your fault but perhaps if you love a game so much that you'd commit so much time to, next time you could toss them like $15 bucks worth of item shop purches if only to say "hey dudes, thanks for letting me rock your game's world keep it up and keep the lights on in the office."

I think the truth is, judging from your responses in your ban mails you probably hurt someone's feelings with that "great customer service" comment. Here you are an uber player not paying for their game and then making puns against "Free" customer service. In the end you may have just pissed someone off and they're using your gold as a way to get back at you. It's a sucky situation. Perhaps you could get a lawyer to pick up a case for you.

  Tingtong1

Novice Member

Joined: 10/05/05
Posts: 21

 
OP  8/17/11 10:45:28 AM#22

Like I said before I was more then willing to fork over $15/month for the game, after all I had aquired $2,000-$3,000 Cash Shop AP items.  I was seriously considering the 10-slot bags when they came out because I had 15 5-slot bags I could convert. The problem was timing, I couldn't go a week in that game without getting banned and having to file a ban appeal. So you can see why I wasn't eager to spend $15 to say "Good Job" The content was lacking, to me it wasn't even a finished game. The only thing I COULD do was play the Auction House or get Ninja'd in Heroics... and I rather make the gold and buy the items and not waste my time crying over some ninja who took my item.

[GM]Tactics the Product Manager has directly accused me of hacking the game in their shoutbox. The only logical reason I can see is if they uncovered some bug or  that made it seem like I had been hacking. Based on my previous bans I think it's a more accurate assumption that they were treating anyone with large sums of gold a gold famer/hacker. 

 

I mean if you really look at it, if you accuse a customer of hacking your game and duping items it speaks volumes about your Company and their staff's ability to code properly. I'm sure other MMO's don't have to worry about items being duped or have to perform 2-3hr server rollbacks because they can't code and test their game properly. Sad part is they are just Copy/Pasting a game already developed in Taiwan. 

 

I could never take my case to court because "My time" is all based on entertainment. You cannot sue someone for being "entertained" poorly.  I will however be the biggest crittic on every MMO site, spreading the word on how this company treats their customers. Even if 1% of the people who read my Blog take my advise it will far exceed the $2,000-$3,000 cash shopitems I collected. I will never stop, I will always have spiders looking for Eden Eternal links to spread the word until this game gets shut down. 

  Yavin_Prime

Novice Member

Joined: 11/08/07
Posts: 233

8/17/11 3:30:18 PM#23

I think you said it all right their, they did a blanket ban of accounts that had to much gold. In their collective minds they couldn't take any risks. I would say its unethical to blanket ban your case is an extreamly good point of that. Unfortunatly with all our technological advances and all the great gaming entertainment we have, we gamers have almost no rights as customers. I believe there was a blog on this page about how the EULAs and such are written in such a way that we lose all of our rights to complain. In essence when we play MMOs we are truely at the mercy of the devs. That is the problem with MMOs versus offline games. You own your PS3 or Xbox 360 games, but you don't own an MMO. You own the disks you may have gotten when you bought a boxed title but if blizzard shuts down WoW tomorrow their is nothing any of its millions of players can do. Sadly I had my PS3 account banned and Sony won't listen to my pleas to have it reinstated. It was hacked once and someone charged stuff on my credit card (over $250 on PSP games) and I guess a spamer also got into my account. I didn't do those things but because my account was abused or part of an abuse sony thought it was just easier to ban the account and force me to make a new one which is what I did.

It's unfortunate but I've found in the online gaming world it's best to keep your head down. Devs are the tyrants of the gaming world. Some are wonderful and kind and others are cruel and abusive. Sometimes they have to do harsh things to protect themselves, other players, and even you. For all we know gold farmers and such truely were starting to hack your account. Or perhaps their was evidence of other IP adresses logging into your account which made them want to ban your account. Unfortunately their is no way to know what happens to your account when you're logged off. My PSN account is an example of that.

I'm not truely trying to defend Aeria, I think they should review your case in detail, even look at all your evidence and look at the logs. If nothing is found they should reinstate your account and let you play again. It would be nice if they'd do that but as I mentioned they have all the power and we gamers have none. The truth is the fight for gaming rights has just begun (and in some cases hasn't even started). We as gamers diserve the right to protect our investments. I think if its an account you spent money on and they ban it you should get a full refund of all your purcheses. However that is a long time coming... if ever.

  futnatus

Novice Member

Joined: 2/04/09
Posts: 194

8/17/11 3:40:58 PM#24
Originally posted by tinuelle
Originally posted by Tingtong1

Their idealogy is to ban any F2P player who does well in their game without purchasing cash shop items.

Then you shoulda bought a cash shop item!

Besides, people that play F2P games, and dont spend a nickle on them, then complain about their customer service experience is hilarious :)

No, it's not hilarious.  Why should a company SUCK A** just because it's giving a free service which it is possibly profiting from because the cash shop actually is a decent way to get money.

You sir are a moron.

  Madatan

Advanced Member

Joined: 9/03/05
Posts: 133

8/17/11 3:51:02 PM#25
Originally posted by tinuelle
Originally posted by Tingtong1

Their idealogy is to ban any F2P player who does well in their game without purchasing cash shop items.

Then you shoulda bought a cash shop item!

Besides, people that play F2P games, and dont spend a nickle on them, then complain about their customer service experience is hilarious :)

Are you ironic or plain dumb?

When customer service turn into "WE BAN YOU FOR FUN AND THEN DISCREDIT YOU" it's really okay to complain.

Let's say you walk into a bar, the entrance is free and they actually want people to come in there. Let's say you don't spend a NICKLE in the bar. Should the bartender be able to kick you out, then claim you didn't follow SOME rule? What that rule is you don't know, because they don't tell you. But since you didn't pay anything, I guess it's okay that two beefy guards just drag you and throw you into the streets, right? You don't complain, sir. You didn't pay.

  ukforze

Novice Member

Joined: 7/01/06
Posts: 367

8/17/11 4:14:32 PM#26

Yet another corupt company shafting it's customers/users, they have banned a player

for making the most out of their game for free & they don't like it! plain & simple

 

They have handled this so badly they give the industry a bad name it's absolutely

disgracful & totally pathetic.

The Deathstar destroyed planets...Lucas Arts destroyed Galaxies

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  Thiamat

Novice Member

Joined: 8/12/11
Posts: 6

8/18/11 10:45:55 AM#27

To drop further oil into the fire. Why didn't AG conduct a thorough investigation of your account. I know for a fact that the technicians could've easily looked at your transfers and timing to give the all clear on your trades. You did nothing wrong, but doing the AH game at a time when they decided to go for a mass front against gold sellers.

 

@Topic of playing the AH game: I would never be able to pull this of due to time restraints, but if it's possible and in accordance with the game's mechanics then it's legit imho.

  Teiseikun

Novice Member

Joined: 10/14/11
Posts: 6

10/14/11 5:49:09 AM#28

actually i have a guild member that was the top player of a game AGE failed at and he bought cash shop stuff and was banned many times and then given free cash shop stuff for there mistake.

 

the problem AGE has is it bans people when they are reported with out even lookin in to the matter.... once you submit a ban appel or what ever THEN they look in to it.

  Siveria

Spotlight Poster

Joined: 3/11/11
Posts: 1143

10/14/11 6:02:45 AM#29
Originally posted by wolfneo
i just read the whole blog he linked too and have to say wow dude what you did was awesome! but at the same time you are embodying everything that F2P companies fear and that is a hardcore AH player. you see if players can trade cash shop items in the AH for gold are what ever the company makes less money. the whole point of an Cash shop is to make the company money if people like you can get it with out spending any money then the company doesn't make any money. also if you can do any other Hardcore AH player can and the more they are in game the less the company makes until they just go out of business. on the 1 hand what you did is awesome but on the other this can be made very ugly with this F2P companies can make Cash shop items BoPU and that just stops selling Cash items cold.

How do you figure they lose money? They actually MAKE more if the stuff can be sold in game, alot of casual players will buy cash shop items, to sell to other players, the players that usually buy them never had plans to put any money in the game anyway like the OP. It would have been the same if the OP spent or someone else spent and the OP bought it, they lost no profit this way. I don't see your logic of how they are losing money.

Being a pessimist is a win-win pattern of thinking. If you're a pessimist (I'll admit that I am!) you're either:

A. Proven right (if something bad happens)

or

B. Pleasantly surprised (if something good happens)

Either way, you can't lose! Try it out sometime!

  Siveria

Spotlight Poster

Joined: 3/11/11
Posts: 1143

10/14/11 6:09:39 AM#30
Originally posted by xlr8spd

I've been playing eden eternal for a while now and I've also been playing other aeria games. I havent spent a single thing on cashshop items. And yet havent been banned. And I never heard a GM say something about trading item mall items for gold is a bannable offense. Eden Eternal was addicting at first but now that I've gotten farther into it, I enjoy it sometimes and then sometimes I dont. To me, aeria isn't all that bad. It's a company and a company is gonna do what it needs to do to survive. This is the first time I've ever heard of a GM banning a character for not buying item mall items, that right there is just uncalled for.

Well I know Elysium and they are some hardcore mofo's. I think they targeted you because your a famous well known player and they don't like the idea that you got where you are without spending a dime in their cash shop. if it was some other random player who is not all that famous really I bet they wouldn't care at all. I do admit though most of AGE's games feel too much alike. Think about it this way, you lost time, but at least you didn't spend thousands of dollars in the game. Still sucks that your getting banned and all this stuff when you did nothing wrong that I could see.

Being a pessimist is a win-win pattern of thinking. If you're a pessimist (I'll admit that I am!) you're either:

A. Proven right (if something bad happens)

or

B. Pleasantly surprised (if something good happens)

Either way, you can't lose! Try it out sometime!

  keanoo

Apprentice Member

Joined: 6/09/06
Posts: 5

10/17/11 8:18:03 AM#31

Hehe, you seem so proud of making 10,000g a day! If you really got banned for playing the auction house, which I doubt, then well done Aeria! can't stand people like that.

Play the game, not the auction house!

To anyone thinking of trying Eden Eternal, I think it's a great little game, by far the best F2P game I've tried, and if you do like it, show some gratitude and buy something from the item mall to support them.

  Arthasm

Hard Core Member

Joined: 7/26/09
Posts: 627

10/18/11 10:30:50 PM#32
Originally posted by keanoo

Hehe, you seem so proud of making 10,000g a day! If you really got banned for playing the auction house, which I doubt, then well done Aeria! can't stand people like that.

Play the game, not the auction house!

To anyone thinking of trying Eden Eternal, I think it's a great little game, by far the best F2P game I've tried, and if you do like it, show some gratitude and buy something from the item mall to support them.

Maybe I'm wrong... But, you are troll or Aeria worker... I don't wanna think about 3rd option.

And what the hell suddenly people with 2-3 posts ever on forums with acoount registered 2-5 years ago came to support F2P games?

Edit: Forgot to say. I support Aeria. And every publisher who drain money from people who's paying for crap.

  mistafist

Advanced Member

Joined: 12/16/05
Posts: 113

10/24/11 12:16:00 AM#33
Originally posted by wolfneo
i just read the whole blog he linked too and have to say wow dude what you did was awesome! but at the same time you are embodying everything that F2P companies fear and that is a hardcore AH player. you see if players can trade cash shop items in the AH for gold are what ever the company makes less money. the whole point of an Cash shop is to make the company money if people like you can get it with out spending any money then the company doesn't make any money. also if you can do any other Hardcore AH player can and the more they are in game the less the company makes until they just go out of business. on the 1 hand what you did is awesome but on the other this can be made very ugly with this F2P companies can make Cash shop items BoPU and that just stops selling Cash items cold.

Logically, if a player is buying a cash shop item on the AH, another player has bought the item from the Cash Shop.  Regardless of who pays for the item from the store, the company has made money.  If there was no demand for the cash shop items on the AH, players would not buy them from the cash shop to sell on the auction house.

Again, regardless of who spends the money, the company is being paid for it at the cost they set.  I see no issue here.

 

As far as being banned, I'm sorry to hear it if in fact you did nothing shady.  I have seen qu ite a few posts about people being banned for "no reason".  There seems to be more than would usually occur if something wasn't going on.  I can say I know a few people playing and none of them have been banned.

Unfortunate.  It's a pretty high quality game in the F2P market compared to most others.

  TGSOL

Novice Member

Joined: 3/14/11
Posts: 279

10/24/11 12:42:28 AM#34
Originally posted by keanoo

Hehe, you seem so proud of making 10,000g a day! If you really got banned for playing the auction house, which I doubt, then well done Aeria! can't stand people like that.

Play the game, not the auction house!

To anyone thinking of trying Eden Eternal, I think it's a great little game, by far the best F2P game I've tried, and if you do like it, show some gratitude and buy something from the item mall to support them.

So... is there anyone here, anyone at all, who doesn't believe that this is an Aeria Games employee? No? I didn't think so.

 

You've been exposed, scumbags. I'd suggest changing your corrupt ways instead of trying to further smear and discredit your playerbase if I thought you were honest and smart enough to listen, but we all know that you aren't, so I won't bother.

  Prosti

Novice Member

Joined: 1/30/11
Posts: 46

I feel so close to you right now.. It's like a force field.

10/24/11 1:22:20 AM#35
Originally posted by keanoo

Hehe, you seem so proud of making 10,000g a day! If you really got banned for playing the auction house, which I doubt, then well done Aeria! can't stand people like that.

Play the game, not the auction house!

To anyone thinking of trying Eden Eternal, I think it's a great little game, by far the best F2P game I've tried, and if you do like it, show some gratitude and buy something from the item mall to support them.

Nice job making an a** of yourself. Completely makes sense as to why you would do that. Way to make sure the "company" you support is further smeared for banning someone for making the game what it's suppose to be.. "F2P"

 

But I digress: The OP did nothing wrong in my book and I never honestly trusted Aeria to be quite honest. They seem way too into their money problems to honestly give any crap about players. But that's just my opinion.

 

To be fair, I can't deny the fact that it's a company who's just trying to make sure that players can log on. It does cost quite a bit to keep a game up, the servers, blah blah blah. BUT! What does piss me off is what tactic they take when people decide not to spend any money on it. If you don't get the banhammer. That's fine, but for the folks who do enjoy a game but maybe just want to play the game and not worry about buying up content and then get banned for it. It's grade A bullsh*t.

 

All in all. I hope this get's solved and Aeria can pull their head outta their a**. Maybe learn something from this experience. I wouldn't hold my breath on that notion however~

  jackie28

Novice Member

Joined: 6/04/09
Posts: 106

10/24/11 1:38:59 AM#36

aslan132 makes an excellent point.  I'm not sure what more to add.  There is this perception that F2P is the emerging paradigm.  That may be TRUE but the implications are that games are no longer fair, they will instead be whored out to you by the company itself ( instead of more traditionally, the secondary market ).  Just my opinion, but Ultima Online had the ideal balance 15 years ago... the company safeguards their game from unfair mechanisms ( cheating and exploits ) but doesnt pursue or prohibit players from conducting RMT among themselves.  In a F2P design, the wolves are watching the hen house, and are prone to just flatly keep you from succeeding just to buy a thing from them.  Speaking as a gamer, I'd have to say F2P are games to be AVOIDED.  I'd rather engage on a level playing field for a flat monthly fee than let the company try to pit me wallet-to-wallet against every other player in the game!

  Arthasm

Hard Core Member

Joined: 7/26/09
Posts: 627

10/24/11 8:50:03 PM#37
Originally posted by jackie28

Speaking as a gamer, I'd have to say F2P are games to be AVOIDED.  

Signed.

  mistafist

Advanced Member

Joined: 12/16/05
Posts: 113

10/31/11 8:48:27 PM#38

I stated in a previous post I hadn't seen any random bans.  Well that has changed and I'm here to mention it.

 

My gf and myself had been playing this game a bit, since it's cartoony and cutesy enough for a woman drawn to those types of things and mmo enough for me.  We played together at all times.  She bought a 5 slot bag from the store, logged in, retrieved it, equiped it, logged out.  Next time she tried to log in it said her account did not exist.  Turns out she was banned with no reason given, and they had no reason to do so.  In relation to the only conclusion I can come up with, at one point in time we fought a 3 star boss in an open world area, I died, then she died (she's playing cleric).  She got irritated and left herself dead on the ground for a while and did something else for a few minutes.  Only thing I can figure is maybe someone reported her for botting perhaps because she left her corpse there for mayble 15 minutes.

Regardless of the reason, them banning an account without a word and possibly just on some random d-bags report is extremely ridiculous.  We never used global chat, so it couldn't have been related to chat, and never interacted with anyone else.

She put in a ticket and within maybe 5 hours they unbanned the account, stating they couldn't see a reason why it was banned.  However, while the account was then playable, the account was still suspended from using the store.  While she did get the bag she paid for, she did not get the tier reward credit she was supposed to.  So again she had to put in a ticket for that.  That one took about 2 days to get straightened out.  Their reply was, the account had been banned because they were "researching" it, but it had been found to be "legit".

So yes, I now understand where these ban stories are coming from.  Take it as a warning.  Even if you do absolutely nothing at all you could find yourself banned, perhaps just on a single persons report (as I said this is just a guess of the reason, as the one they gave sort of goes in that direction though it is vague).

  hybridchic

Novice Member

Joined: 8/26/09
Posts: 19

"I love to do things the censors won't pass"

11/06/11 1:30:59 PM#39
Originally posted by ksponge

I stated in a previous post I hadn't seen any random bans.  Well that has changed and I'm here to mention it.

Regardless of the reason, them banning an account without a word and possibly just on some random d-bags report is extremely ridiculous.  We never used global chat, so it couldn't have been related to chat, and never interacted with anyone else.

Sounds like something that happened to me. My account was deactivated while I was reporting a game sage for harassment. I still sent my ticket. Days later, I found out I was banned for "harassing a gs" and a crapton of other stuff

  Prosti

Novice Member

Joined: 1/30/11
Posts: 46

I feel so close to you right now.. It's like a force field.

11/06/11 1:50:36 PM#40

I hope these guys pull there heads out of their @$$ and start changing what they are doing. Because they are going to really be in a world of hurt if they manage to keep up what they are doing. Im suprised people still play that game at all. Let alone download anything that the company makes themselves. Thank goodness I wisened up and stayed the hell away from them for good. Lol.

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