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General Discussion 

News & Features Discussion  » General: SOE Admits Data Stolen by Hackers

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183 posts found
  TdogSkal

Novice Member

Joined: 5/11/06
Posts: 1255

Do not fear death, Death will come a knocking anytime it wants.

5/04/11 9:12:19 AM#101
Originally posted by JeroKane
Originally posted by TdogSkal

Why would you blame Sony for this?  Do you think that network secruity is fool proof or 100% secure?

Do you think because you have a firewall and virus protection your home PC is safe?

It is not Sony's fault, I am willing to bet anything that Sony had/has a great secruity system in place but no amout of security can stop hackers.   The US goverment gets hacked into and we all know they have better security then Sony does.

Blaming Sony is short side and wrong, you are either to stupid to understand computer security or just hate Sony.  The lawsuit that is being file againts them will not win.  You cannot hold a company accountable for something that cannot be stopped.

I work in the IT field, I have for over 12 years now, I work with Network security and databases and trust me, nothing on the market is hack proof, no virus scanner in the world is virus proof and no computer is 100% safe in this world. (INCLUDING MACS)

Again, instead of blindly posting in the middle of an already long ongoing discussion, which someone had already posted a thousand times earlier today.... please READ what it is about and what has ACTUALLY happened!

I work in the IT field for over 12 years myself too!

Strongly encrypting sensitive data, like in this case personal information of millions of customers, goes a long way at making sure it is safe! Even in an event your network gets breached and hacked and they manage to steal this data.

In Sony and SOE's case, they are 100% at fault here, simply because they careless stored OUR personal information UNENCRYPTED in PLAIN TEXT in their databases!  Yes that is right! In PLAIN TEXT!

That is totally irresponsible on their part and why they already are facing a Class Action Lawsuit about this incident!

What makes matters even worse. SOE had also an old database from 2007 still up and running in their Live network, that included personal information, credit/debit information and bank account information of thousands of European customers that is now also stolen and out in the open!

Also, everyone seem to have forgotten that a teenager already manage to breach and hack the PSN network earlier this year!

So they already knew back then they had security holes within their network and failed to take them seriously and adress them before the "big" attack 2 weeks ago.

 

So please explain to me, with all the information already widely available about the incident... how Sony and SOE are innocent in this and not to be blamed in any way?

 IF a hacker is able to get by the network security and steal data, encrypted or not, they are smart enough to steal the encrypter and/or break the encryption.   Its called common sense.

Sure SOE and Sony should have encrypted their data but agian that would have made little difference to someone able to pull of a data hack on a billion dollar company.

A small network break in like the one you are talking about with the teenager is just that, a small breach that would not make them aware of a bigger issue, it would make them aware of the small issue and I am sure they fixed that problem.

Having a 2007 database still up and running in 2011 is not that big of a surprise, alot of large companies still have databases up and running for the 80s (AS400 systems).

Sooner or Later

  Ozmodan

Elite Member

Joined: 2/27/07
Posts: 5861

5/04/11 10:22:26 AM#102

To the above poster, HUH?  Of course I don't know about SOE server design, but most servers have data on separate storage than the code and from what we have seen, the hackers have only accessed the data.  Hence if it had been encrypted, it would have been protected.  Even if they had access to the code area, how would they know what the encrypter module was called, plus they would also need the key for it.

Sounds like you are talking about something you have no understanding of.

  spafon

Novice Member

Joined: 7/20/05
Posts: 40

"When the going gets weird, the weird turn pro."

5/04/11 10:59:10 AM#103

Originally posted by Ozmodan

To the above poster, HUH?  Of course I don't know about SOE server design, but most servers have data on separate storage than the code and from what we have seen, the hackers have only accessed the data.  Hence if it had been encrypted, it would have been protected.  Even if they had access to the code area, how would they know what the encrypter module was called, plus they would also need the key for it.


Sounds like you are talking about something you have no understanding of.



 


 The date  may have been encripted and the key known by the hacker.  This may all be caused by one of the 240 or so people Sony recently fired from their gaming division.  So this may well be an inside job. 


  Explorium

Novice Member

Joined: 9/02/10
Posts: 411

"Those who ask a question, are stupid for 30 seconds. Those who never ask, are stupid for life"

5/04/11 1:47:15 PM#104

Well, this has cost me 10 dollars a month for identity theft protection...got it after my credit card was frozen this morning due to suspicious activity...it expires next year, but I guess I used it for Vanguard. My bank called up and said there was a suspicious charge of one dollar.

 

Once SOE sites are up, I'm going to cancel my Vanguard and DC Universe subscriptions. Sorry to Sony and SOE, but I've now have to pay 10 dollars just to keep my identity safe...lame. I don't care at all about the credit card being taken, that is easy to fix...but all the other information is more important, hence why I don't even use Facebook (that sells your info to other companies anyway and have ties with the FBI, but that is another discussion)

 

My two friends in the Netherlands have been forced to freeze their credit card in case anything happens (as it seems Europe was hit worse by these hacks), and like me, will be canceling their subs to SOE (one has all station pass that he will remove). I have a friend from college that still plans to give SOE a chance, though...he said he'll see what happens in the next few weeks if he'll keep supporting them. He really enjoys VG, so do I...especially there is no other game like it that is open world and PVE focused (he doesn't like PvP at all). 

 

If this happened to Blizzard, I wouldn't support them either. SOE got the unluck of the draw, really. Like I said, the credit card being stolen doesn't bother me at all...so so easy to fix. And if someone used it, I could easily get my money back. It is all the other information I do NOT want spread around. But looks like it will be now.

Check out my nature/animal/relaxing music channel on Youtube!
http://www.youtube.com/TheExplorium

My game channel on Youtube!
http://www.youtube.com/vendayn

  ukforze

Novice Member

Joined: 7/01/06
Posts: 358

5/04/11 1:50:04 PM#105
Originally posted by mklinic

I read "as well as certain information from an outdated database from 2007" and it cross my mind, as a bit of humor: it'd be interesting if the pre-NGE source code were discovered in an "outdated database." :P

Otherwise, its a pretty crappy situation for current and past customers. :(

that would be legend :) for the Emu (not the psn customers)

The Deathstar destroyed planets...Lucas Arts destroyed Galaxies

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Played:
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  Mardy

Apprentice Member

Joined: 9/01/06
Posts: 1984

5/04/11 2:28:22 PM#106
Originally posted by Explorium

If this happened to Blizzard, I wouldn't support them either. SOE got the unluck of the draw, really. Like I said, the credit card being stolen doesn't bother me at all...so so easy to fix. And if someone used it, I could easily get my money back. It is all the other information I do NOT want spread around. But looks like it will be now.

If you didn't care about your cc being stolen, then what's the big beef?  You are afraid that your other info is out there?  What other info?

 

It took me 5 minutes to find out that you live in Poway, California.  You are 22 years old, birth day is August 26, 1988.  Your name is Cody Harlow, and you own an Youtube channel TheExplorium.  These are all public information, took less than 5 minutes for me to google & forum jump to find more information about you than the hackers ever got from SOE.  I now even know what you look like through your videos, which makes for great identity theft tool because I can use it for fake ID's.

 

Anyways, I can understand people freaking out and being upset at SOE for their servers getting hacked.  But most people don't realize how much info about them is already out there, right out in the public, and many of them are volunteer info that you yourself put out there for everybody to see.  If you want to protect yourselves, you best start with changing your own habits online.  Just trying to help, and by the way, I'll edit your info out if you ask me to.

EQ1-AC1-DAOC-FFXI-L2-EQ2-WoW-DDO-GW-LoTR-VG-WAR

  Hellfyre420

Apprentice Member

Joined: 4/26/10
Posts: 867

Hai2u o/

5/04/11 2:35:14 PM#107
Originally posted by Mardy
Originally posted by Explorium

If this happened to Blizzard, I wouldn't support them either. SOE got the unluck of the draw, really. Like I said, the credit card being stolen doesn't bother me at all...so so easy to fix. And if someone used it, I could easily get my money back. It is all the other information I do NOT want spread around. But looks like it will be now.

If you didn't care about your cc being stolen, then what's the big beef?  You are afraid that your other info is out there?  What other info?

 

It took me 5 minutes to find out that you live in Poway, California.  You are 22 years old, birth day is August 26, 1988.  Your name is Cody Harlow, and you own an Youtube channel TheExplorium.  These are all public information, took less than 5 minutes for me to google & forum jump to find more information about you than the hackers ever got from SOE.  I now even know what you look like through your videos, which makes for great identity theft tool because I can use it for fake ID's.

 

Anyways, I can understand people freaking out and being upset at SOE for their servers getting hacked.  But most people don't realize how much info about them is already out there, right out in the public, and many of them are volunteer info that you yourself put out there for everybody to see.  If you want to protect yourselves, you best start with changing your own habits online.  Just trying to help, and by the way, I'll edit your info out if you ask me to.

Gotta love google.. I know people that use to use it as a way to guess that infamous "Password Question".. "Whats you're favorite sports team?" well myspace or facebook would have that.. "Whats you're mothers maiden name?" Again probably could be found on myspace/facebook.. No ones safe from this kind of thing.


Currently Playing:
Rift + Starcraft II + Gears Of War 3 Beta

  Gravarg

Spotlight Poster

Joined: 8/24/06
Posts: 2179

"I had fun once, it was awful!" -Grumpy Cat

5/04/11 2:36:10 PM#108

I canceled my subscriptions to sony a long time ago.  I'm glad I did.  This just shows SOE's uncanny ability to suck.  I still play on PSN, but they don't have my credit card :)

"Well, there was a time when I was quick to judge others based on what little I'd heard. But... traveling with even the worst, slimiest, smelliest of tieflings and no-honor tree-worshipping elves has taught me some of them are all right." -Khelgar Ironfist

  Mardy

Apprentice Member

Joined: 9/01/06
Posts: 1984

5/04/11 2:43:50 PM#109
Originally posted by Hellfyre420

Gotta love google.. I know people that use to use it as a way to guess that infamous "Password Question".. "Whats you're favorite sports team?" well myspace or facebook would have that.. "Whats you're mothers maiden name?" Again probably could be found on myspace/facebook.. No ones safe from this kind of thing.

 

Yup, it's why you should never, ever, use real answers to these secret questions.  It's way too easy to find out these things, such as place of birth, maiden names, fav sports team, fav color, etc..  May sound paranoid but if people want to make a big stink about their info getting leaked, they best protect themselves better.

EQ1-AC1-DAOC-FFXI-L2-EQ2-WoW-DDO-GW-LoTR-VG-WAR

  bezado

Advanced Member

Joined: 1/21/04
Posts: 1115

*WARNING*
Objects in mirror are closer to Trolls than they appear.

5/04/11 2:57:02 PM#110

In regards to the lawsuits and SOE, I would think it would be hard to get them convicted of such terms as described by some. This is not something a Judge or jury would award based on the evidence that they can backup with against such accusations. There is no way they will win this class action against SOE, firstly SOE was not breaking any laws and not withholding how our information is stored, all this was or is in the fine print when you make a purchase from them, however; this doesn't mean it wont hurt them.

It wouldn't surprise me if these attacks where made up by John Smedley just so he could act like all this hurt them so bad he needed to restructure and remove some games and more firings to make room for his projects. Yeah I know a far fetch thing to say but hey it's afterall John Smedley.

Don't look forward to these lawsuits winning for the people. There really isn't anything I can see that was done unlawfully towards the customer. Based on all that I could see and read, little to nothing they can do in a court of law.

  bezado

Advanced Member

Joined: 1/21/04
Posts: 1115

*WARNING*
Objects in mirror are closer to Trolls than they appear.

5/04/11 3:03:22 PM#111
Originally posted by Mardy
Originally posted by Hellfyre420

Gotta love google.. I know people that use to use it as a way to guess that infamous "Password Question".. "Whats you're favorite sports team?" well myspace or facebook would have that.. "Whats you're mothers maiden name?" Again probably could be found on myspace/facebook.. No ones safe from this kind of thing.

 

Yup, it's why you should never, ever, use real answers to these secret questions.  It's way too easy to find out these things, such as place of birth, maiden names, fav sports team, fav color, etc..  May sound paranoid but if people want to make a big stink about their info getting leaked, they best protect themselves better.

Yeah and for example you could use to log onto WOW at the login screen and take any forum user name because those where the login names and then just guess passwords or try collect info on the person in the forums by inviting to your own website and see if the password they use to register matches said account. This was how most WOW players got hacked, easy passwords guess by people, they already had their login names. Always make a strong password never use easy secret question answers.

  JeroKane

Elite Member

Joined: 2/21/06
Posts: 4221

5/04/11 3:05:02 PM#112
Originally posted by spafon

Originally posted by Ozmodan

To the above poster, HUH?  Of course I don't know about SOE server design, but most servers have data on separate storage than the code and from what we have seen, the hackers have only accessed the data.  Hence if it had been encrypted, it would have been protected.  Even if they had access to the code area, how would they know what the encrypter module was called, plus they would also need the key for it.


Sounds like you are talking about something you have no understanding of.



 

 The date  may have been encripted and the key known by the hacker.  This may all be caused by one of the 240 or so people Sony recently fired from their gaming division.  So this may well be an inside job. 

When done right, only very very few people know about the encryption keys and have access to them.

When one of those people get laid off, a smart company would immediately exchange those encryption keys for new ones to protect themselves from exactly that sort of thing.

I am not saying Sony nor SOE are a smart company.... as obviously they are not. That much has become more than clear with so far available information about the recent events.

As our personal data was not encrypted at all, but stored in "Plain Text", plus SOE had even an old 2007 database up and running that even contained people's credit/debit card info and bank account data!

But mehh... this has been said enough times now. Getting tired of repeating it, because people don't bother to read.

  Dragim

Advanced Member

Joined: 1/30/04
Posts: 687

5/04/11 3:08:00 PM#113

With SOE stock probably on the decline, now is the time to buy!

I have faith they will pick up again...or will final fantasy 14 the true "final fantasy"? hehe...

I am entitled to my opinions, misspellings, and grammatical errors.

  knox1711

Novice Member

Joined: 1/29/06
Posts: 28

5/04/11 3:11:33 PM#114

I feel sorry for the SOE customers that will have to deal with this...of course, this isnt the first time I have felt very very sorry for SOE customers...

  JeroKane

Elite Member

Joined: 2/21/06
Posts: 4221

5/04/11 4:28:14 PM#115

Nice read (well maybe not for us that are affected): http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2011/05/03/BUI41JB95L.DTL

This article pretty much sums up the state of affairs.

Also AGAIN, a nice little line about how the hackers used a "Known Security Vulnaribility" to gain access to Sony PSN and SOE's network!

Nice huh.

  warmaster670

Apprentice Member

Joined: 1/04/08
Posts: 1441

5/04/11 4:32:37 PM#116
Originally posted by Dragim

With SOE stock probably on the decline, now is the time to buy!

I have faith they will pick up again...or will final fantasy 14 the true "final fantasy"? hehe...

uh.....you do know Final Fantasy 14 has NOTHING to do with SOE...right?

Apparently stating the truth in my sig is "trolling"
Sig typo fixed thanks to an observant stragen001.

  finnmacool1

Advanced Member

Joined: 5/11/06
Posts: 442

5/04/11 5:46:23 PM#117

The company shut down its online-gaming service Sunday night after a hacker infiltrated the network just weeks after the first breach. Sony said it expected online services to be fully restored by the end of May.

  finnmacool1

Advanced Member

Joined: 5/11/06
Posts: 442

5/04/11 10:31:28 PM#118

'HALF-BAKED' RESPONSE

The company noticed unauthorized activity on its network on April 19, and discovered that data had been transferred off the network the next day. It waited until April 22 to notify the FBI.

Sony chose to disclose the latest details of the attacks in a letter to the U.S. House Energy and Commerce subcommittee on commerce, manufacturing and trade rather than testify in a hearing on cyber attacks that was held on Wednesday.

Lawmakers expressed disappointment that Sony and Epsilon declined to appear at the hearing and pledged a bill that would require companies to do a better job of safeguarding their customers' data and to quickly disclose to customers when their data was lost.

Subcommittee Chairwoman Mary Bono Mack noted with dismay that Sony first disclosed the breach on a blog.

"Sony put the burden on consumers to search for information, instead of accepting the burden of notifying them," she said. "If I have anything to do with it, that kind of half-hearted, half-baked response is not going to fly in the future."

(Additional reporting by Liana B. Baker and Joan Gralla in New York; Editing by Maureen Bavdek, Gerald E. McCormick and Steve Orlofsky)

  Elikal

Spotlight Poster

Joined: 2/09/06
Posts: 7111

“No path is darker then when your eyes are shut.” -Flemeth

5/05/11 12:46:15 AM#119

With every new info surfacing it seems to be worse. *sigh* I mean, I had good times with SWG and Eq2 many years... but this. It really should not happen. I am not quick to distrust, and try to give the benefit of doubt, but this just is beyond some small incident. It seems now Sony really mismanaged their security system.

I hate those criminals, stealing such data from other people, it's just bad. What kind of evil people do such things! :/

 

EDIT: Even tho I understand we all are pissed about this, some experts about security seem to confirm my initial view, that data theft does not show any particular lack from Sony's side. See this interview on Kotaku:

http://kotaku.com/#!5797602/dont-blame-sony-you-cant-trust-any-networks

Quote:

"What does that even mean?" he asked. "Is there such a thing as a secure house?"

No networks, Schneier added, are really secure and people have to come to grips with that.

The fact that Sony, and not Microsoft or Nintendo, was the company breached by hackers has nothing to do with their level of security, he said.

 

It's what I tried to tell you guys altogether before.

Holy Trinity who art in our MMORPGs! Blessed be thy speccs, as in WOW so in all MMOs!

Our daily loot grant us, and forgive us our noobness, as we forgive the noobs! And do not lead us to disconnects,

But deliver us from mediocrity, For thine is the specialization and the teamwork and the endgame, Until cancellation,

Amen!

  User Deleted
5/05/11 8:28:07 AM#120

If what the latest is true, the people responsible are Anonymous.


What a complete bunch of back stabbing bastards. Supposedly most are gamers, what kind of community steals from its own? Lowest of the low.


Stealing people's identity, filling them with 'fear'. It's called terrorism, and I hope they prosecute the bastards on such scale.


Anonymous just jumped the shark. Can't believe I ever thought this collective was once righteous.


Gamers need to fight back, time to find these fools.


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