Recently my LOTRO was "accessed" according to an e-mail I recieved from Turbine. I was shocked as I've been playing since 2004 and never had this problem.

They "banned" the account and asked that I try to log in to see if I still have control of the account as well as run some anti virus programs.

I was able to log in no problem, changed the passwords and ran two anti virus programs, one that they suggested for key loggers, and found nothing. they indicated that sometimes you get put on a list and the "hackers" will come to use several months down the line. One of the reasons they suggest that you change passords frequently.

It would explain it as I have a new computer so perhaps "whatever I allowed to be downloaded" was on my old one.

However, once I got the account turned back on I logged in to expect the worst and... nothing was touched.

Nothing.

Character in the exact same place, whatever gold I had was all there, nothing taken out of any of my storage. Nothing.

Why the heck would someone access an account to do absoutely nothing?

Originally posted by smoke2312

I stoped playing WOW back in late 08....I just came back to the game to try Cata. To my surprise my account had been hacked and used a a gold sellers account. I never once had a keylogger on my system or did anything to get on on my system. I am also an IT spec. So to say that I do not know about net security would be far from the truth. I was not able to get anything back from my account other than 250g from blizzard and new lvl 80 gear for one of my characters. I honestly belive that it is from within blizzard maybe an employee selling user information for inactive accounts. Because other then that I do not know how they would have obtained my information for an account that has not been used by me for over a year. Blizzard told me that they used a hacked CC to activate my account back in mid 2009 to use my account for selling gold. 

Ditto - last played during LK beta went back to try Cataclysm went through the BattleNet crapification and account gone.

well I have two WoW accounts my main account has been hacked 3 times since creation. This third time I created a new email account and changed my password and it helps. The hackers are clearly getting in through blizzards systems. The last time I actualy called and talked to someone at blizzard support. The person I talked to told me the person that hacked my account had a chinese ip adress so you know where that was headed. Even though I changed my email adress I still check my original one and a daily basis I still get emails marked as blizzard or battle.net. This is signs that blizzard is the weak link.

In order for the hackers to know my email address to send those emails and even know I had a WoW account they had to have gotten my information via blizzards own database at some point otherwise if I had a virus or a key logger on my PC the hacker would have know the minute I changed my email and password. The fact is Blizzard is too afraid to admit their own weakness. The customer support issue , plus the way they deal with the victoms will eventual cause issues for blizzard. The funny thing is since Blizz is in with Activision you would think their customer relations and support would improve.

Originally posted by Starbuck1771

well I have two WoW accounts my main account has been hacked 3 times since creation. This third time I created a new email account and changed my password and it helps. The hackers are clearly getting in through blizzards systems. The last time I actualy called and talked to someone at blizzard support. The person I talked to told me the person that hacked my account had a chinese ip adress so you know where that was headed. Even though I changed my email adress I still check my original one and a daily basis I still get emails marked as blizzard or battle.net. This is signs that blizzard is the weak link.

In order for the hackers to know my email address to send those emails and even know I had a WoW account they had to have gotten my information via blizzards own database at some point otherwise if I had a virus or a key logger on my PC the hacker would have know the minute I changed my email and password. The fact is Blizzard is too afraid to admit their own weakness. The customer support issue , plus the way they deal with the victoms will eventual cause issues for blizzard. The funny thing is since Blizz is in with Activision you would think their customer relations and support would improve.

Because a hacker could not possibly get your email from any other source on the internet, but blizzard right?  Read the thread and listen to how many people get wow scam emails to accounts that do not even have a wow account linked to them.  Myself included.

If the problem was on blizzards end, why do the hackers not have your new email address?

It is posts like this that fuel the problem.  Your account was hacked 3 times and you don't understand how someone could possibly get your email address.  Pebkac.

Originally posted by Daffid011

Originally posted by Starbuck1771

well I have two WoW accounts my main account has been hacked 3 times since creation. This third time I created a new email account and changed my password and it helps. The hackers are clearly getting in through blizzards systems. The last time I actualy called and talked to someone at blizzard support. The person I talked to told me the person that hacked my account had a chinese ip adress so you know where that was headed. Even though I changed my email adress I still check my original one and a daily basis I still get emails marked as blizzard or battle.net. This is signs that blizzard is the weak link.

In order for the hackers to know my email address to send those emails and even know I had a WoW account they had to have gotten my information via blizzards own database at some point otherwise if I had a virus or a key logger on my PC the hacker would have know the minute I changed my email and password. The fact is Blizzard is too afraid to admit their own weakness. The customer support issue , plus the way they deal with the victoms will eventual cause issues for blizzard. The funny thing is since Blizz is in with Activision you would think their customer relations and support would improve.

Because a hacker could not possibly get your email from any other source on the internet, but blizzard right?  Read the thread and listen to how many people get wow scam emails to accounts that do not even have a wow account linked to them.  Myself included.

If the problem was on blizzards end, why do the hackers not have your new email address?

 

 

It is posts like this that fuel the problem.  Your account was hacked 3 times and you don't understand how someone could possibly get your email address.  Pebkac.

No, Blizzard is definitely giving out your email address. They're probably the ones behind the entire hacking and gold selling business, and they only ban the competitors. I've changed my email address several times, as well as several new ones SPECIFICALLY for my Battlenet account only. This means, I haven't used the email for ANYTHING else, ever. End of story. The only way they could get that email address is for Blizzard to hand it out. 

Or, like I said...they're in charge of the hacking and gold selling. Also, given the fact that NONE of my emails that weren't associated with my World of Warcraft account ever received gold selling / scam emails.

It's funny that when I posted a similar rant...I was a paranoid dumbass. Gee......

I accused Blizzard of doing this very same set up. Blocking, suspending,making you sweat,offering you an authenticator,then re-enabling your account.

The "columnist" and that is so loosley used here,.,.,,,,,you wish someone would die ?  Oh, that's right, it's cool to say in Video games....right...idiot.

Originally posted by ironfungus

Originally posted by Daffid011

Because a hacker could not possibly get your email from any other source on the internet, but blizzard right?  Read the thread and listen to how many people get wow scam emails to accounts that do not even have a wow account linked to them.  Myself included.

If the problem was on blizzards end, why do the hackers not have your new email address?

 

 

It is posts like this that fuel the problem.  Your account was hacked 3 times and you don't understand how someone could possibly get your email address.  Pebkac.

No, Blizzard is definitely giving out your email address. They're probably the ones behind the entire hacking and gold selling business, and they only ban the competitors. I've changed my email address several times, as well as several new ones SPECIFICALLY for my Battlenet account only. This means, I haven't used the email for ANYTHING else, ever. End of story. The only way they could get that email address is for Blizzard to hand it out. 

Or, like I said...they're in charge of the hacking and gold selling. Also, given the fact that NONE of my emails that weren't associated with my World of Warcraft account ever received gold selling / scam emails.

So answer me this.  If blizzard was behind the hacking and gold selling, why wouldn't they just create the gold and skip all the hardship and negative publicity from all the hacked accounts?  It isn't like they need to hack accounts to get gold for a game they run.  Why not simply just make the gold and not chase away customers that often return to the game?

If blizzard is definitely giving out email addresses, why have so many people not gotten spammed?  I have never gotten a single phishing email on my battle.net email account.  Never. 

I'm sorry, but people who continually get hacked and then talk about how secure they are because they have antivirus software are simply unbelievable.  Antivirus is the bare minimum basic tool for security and people on this forum think it makes them invulnerable and there is no possible way they could have gotten hacked as a result of something they did.   All these "I got hacked and don't know how it happened, but I have antivirus software so it must be blizzards fault" is common place.  You will see the same thing in the Aion forums, the Lotro forums and every other game where players get hacked.   Every game has players that blame some dark secret conspiracy where the company is actually at fault. 

Originally posted by ironfungus

Originally posted by Daffid011

Originally posted by Starbuck1771

well I have two WoW accounts my main account has been hacked 3 times since creation. This third time I created a new email account and changed my password and it helps. The hackers are clearly getting in through blizzards systems. The last time I actualy called and talked to someone at blizzard support. The person I talked to told me the person that hacked my account had a chinese ip adress so you know where that was headed. Even though I changed my email adress I still check my original one and a daily basis I still get emails marked as blizzard or battle.net. This is signs that blizzard is the weak link.

In order for the hackers to know my email address to send those emails and even know I had a WoW account they had to have gotten my information via blizzards own database at some point otherwise if I had a virus or a key logger on my PC the hacker would have know the minute I changed my email and password. The fact is Blizzard is too afraid to admit their own weakness. The customer support issue , plus the way they deal with the victoms will eventual cause issues for blizzard. The funny thing is since Blizz is in with Activision you would think their customer relations and support would improve.

Because a hacker could not possibly get your email from any other source on the internet, but blizzard right?  Read the thread and listen to how many people get wow scam emails to accounts that do not even have a wow account linked to them.  Myself included.

If the problem was on blizzards end, why do the hackers not have your new email address?

 

 

It is posts like this that fuel the problem.  Your account was hacked 3 times and you don't understand how someone could possibly get your email address.  Pebkac.

No, Blizzard is definitely giving out your email address. They're probably the ones behind the entire hacking and gold selling business, and they only ban the competitors. I've changed my email address several times, as well as several new ones SPECIFICALLY for my Battlenet account only. This means, I haven't used the email for ANYTHING else, ever. End of story. The only way they could get that email address is for Blizzard to hand it out. 

Or, like I said...they're in charge of the hacking and gold selling. Also, given the fact that NONE of my emails that weren't associated with my World of Warcraft account ever received gold selling / scam emails.

Posters like you just irk me.  It never can be my fault, always someone else's.  The problem is NOT with Blizzard, the problem is with you!  Own up to your own failings.  Use strong passwords and change them often and recognize that downloading mods often can contain a keylogger.  You won't get hacked.

For all those pointing fingers at Blizzard, time to get out of your twilight zone and get back to reality.  If you use mods there is a good chance you have been key logged and most anti-virous programs are weeks and sometimes months behind the virus writers so if you get a new one, it will probably not be found.

Originally posted by Ozmodan

Originally posted by ironfungus

Originally posted by Daffid011

Originally posted by Starbuck1771

well I have two WoW accounts my main account has been hacked 3 times since creation. This third time I created a new email account and changed my password and it helps. The hackers are clearly getting in through blizzards systems. The last time I actualy called and talked to someone at blizzard support. The person I talked to told me the person that hacked my account had a chinese ip adress so you know where that was headed. Even though I changed my email adress I still check my original one and a daily basis I still get emails marked as blizzard or battle.net. This is signs that blizzard is the weak link.

In order for the hackers to know my email address to send those emails and even know I had a WoW account they had to have gotten my information via blizzards own database at some point otherwise if I had a virus or a key logger on my PC the hacker would have know the minute I changed my email and password. The fact is Blizzard is too afraid to admit their own weakness. The customer support issue , plus the way they deal with the victoms will eventual cause issues for blizzard. The funny thing is since Blizz is in with Activision you would think their customer relations and support would improve.

Because a hacker could not possibly get your email from any other source on the internet, but blizzard right?  Read the thread and listen to how many people get wow scam emails to accounts that do not even have a wow account linked to them.  Myself included.

If the problem was on blizzards end, why do the hackers not have your new email address?

 

 

It is posts like this that fuel the problem.  Your account was hacked 3 times and you don't understand how someone could possibly get your email address.  Pebkac.

No, Blizzard is definitely giving out your email address. They're probably the ones behind the entire hacking and gold selling business, and they only ban the competitors. I've changed my email address several times, as well as several new ones SPECIFICALLY for my Battlenet account only. This means, I haven't used the email for ANYTHING else, ever. End of story. The only way they could get that email address is for Blizzard to hand it out. 

Or, like I said...they're in charge of the hacking and gold selling. Also, given the fact that NONE of my emails that weren't associated with my World of Warcraft account ever received gold selling / scam emails.

Posters like you just irk me.  It never can be my fault, always someone else's.  The problem is NOT with Blizzard, the problem is with you!  Own up to your own failings.  Use strong passwords and change them often and recognize that downloading mods often can contain a keylogger.  You won't get hacked.

For all those pointing fingers at Blizzard, time to get out of your twilight zone and get back to reality.  If you use mods there is a good chance you have been key logged and most anti-virous programs are weeks and sometimes months behind the virus writers so if you get a new one, it will probably not be found.

 

I have an associate's degree in computer technology and my account was hacked twice. I use only the best firewalls for protecting my computer not only for my wow account safety but also for keeping my professional work safe. I took a course in internet security while I attended college and I know about making strong passwords.

This whole situation sits uneasy in my stomach. It feels like, but I wont claim, that blizzard is shaking us down for authenticator keychain purchases when they could make virtual ones for free. Call it a gut feeling or call me paranoid but something is not right here.

I'm currently playing on a private server and loving it. Blizzard will not get my money as long as they place my computer's security in jeopardy, or purposely sell our accounts to gold sellers. Heck, it might not even be a corporate decision, it might be an inside job. Some disgruntled employee may be selling off account info to gold sellers. But I refuse to believe that so many people were actually hacked, including me, there is no way.

Originally posted by Xero_Chance

Originally posted by Ozmodan

Originally posted by ironfungus

Originally posted by Daffid011

Originally posted by Starbuck1771

well I have two WoW accounts my main account has been hacked 3 times since creation. This third time I created a new email account and changed my password and it helps. The hackers are clearly getting in through blizzards systems. The last time I actualy called and talked to someone at blizzard support. The person I talked to told me the person that hacked my account had a chinese ip adress so you know where that was headed. Even though I changed my email adress I still check my original one and a daily basis I still get emails marked as blizzard or battle.net. This is signs that blizzard is the weak link.

In order for the hackers to know my email address to send those emails and even know I had a WoW account they had to have gotten my information via blizzards own database at some point otherwise if I had a virus or a key logger on my PC the hacker would have know the minute I changed my email and password. The fact is Blizzard is too afraid to admit their own weakness. The customer support issue , plus the way they deal with the victoms will eventual cause issues for blizzard. The funny thing is since Blizz is in with Activision you would think their customer relations and support would improve.

Because a hacker could not possibly get your email from any other source on the internet, but blizzard right?  Read the thread and listen to how many people get wow scam emails to accounts that do not even have a wow account linked to them.  Myself included.

If the problem was on blizzards end, why do the hackers not have your new email address?

 

 

It is posts like this that fuel the problem.  Your account was hacked 3 times and you don't understand how someone could possibly get your email address.  Pebkac.

No, Blizzard is definitely giving out your email address. They're probably the ones behind the entire hacking and gold selling business, and they only ban the competitors. I've changed my email address several times, as well as several new ones SPECIFICALLY for my Battlenet account only. This means, I haven't used the email for ANYTHING else, ever. End of story. The only way they could get that email address is for Blizzard to hand it out. 

Or, like I said...they're in charge of the hacking and gold selling. Also, given the fact that NONE of my emails that weren't associated with my World of Warcraft account ever received gold selling / scam emails.

Posters like you just irk me.  It never can be my fault, always someone else's.  The problem is NOT with Blizzard, the problem is with you!  Own up to your own failings.  Use strong passwords and change them often and recognize that downloading mods often can contain a keylogger.  You won't get hacked.

For all those pointing fingers at Blizzard, time to get out of your twilight zone and get back to reality.  If you use mods there is a good chance you have been key logged and most anti-virous programs are weeks and sometimes months behind the virus writers so if you get a new one, it will probably not be found.

 

I have an associate's degree in computer technology and my account was hacked twice. I use only the best firewalls for protecting my computer not only for my wow account safety but also for keeping my professional work safe. I took a course in internet security while I attended college and I know about making strong passwords.

 

This whole situation sits uneasy in my stomach. It feels like, but I wont claim, that blizzard is shaking us down for authenticator keychain purchases when they could make virtual ones for free. Call it a gut feeling or call me paranoid but something is not right here.

 

I'm currently playing on a private server and loving it. Blizzard will not get my money as long as they place my computer's security in jeopardy, or purposely sell our accounts to gold sellers. Heck, it might not even be a corporate decision, it might be an inside job. Some disgruntled employee may be selling off account info to gold sellers. But I refuse to believe that so many people were actually hacked, including me, there is no way.

 So, you claim you have an associate's degree in computer tech, and that you are smart enough to be playing wow on your own private server, yet you are not aware that Blizz offeres you more FREE virtual authenticator options than ones you pay for?

This is one of the purest examples of poeple talking crap just to bash WoW, without knowing what heck they are talking about...classic....

Seeing how you brag about knowing how to use the interwebs, please put that uber knowledge to use by researching a topic before commenting on it...