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Final Fantasy XIV: A Realm Reborn

Final Fantasy XIV: A Realm Reborn 

General Discussion  » Setting up billing is a nightmare

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23 posts found
  Kaynos1972

Spotlight Poster

Joined: 2/10/04
Posts: 2323

 
OP  10/02/10 12:31:12 AM#1

They use click and buy and it doesnt seems to like me cause it keep giving Unknow Address Error.  I put every format possible to NO AVAIL.  Anyone else having problem setting up their billing info ?

  felore

Novice Member

Joined: 10/24/05
Posts: 227

10/02/10 12:33:40 AM#2

did not have a bit of a problem putting in my info.  I put the proper address my bank has me listed as.  zip ziltch notta.  so far the billing was smooth setting up.

  User Deleted
10/02/10 12:34:27 AM#3

I guess this is release day and their billing servers are probably being pounded mercilessly.

  Raxeon

Hard Core Member

Joined: 7/10/10
Posts: 2067

10/02/10 2:03:43 AM#4

just use the other option not pay and play or whate ver

  birdycephon

Novice Member

Joined: 8/08/09
Posts: 1327

Not Safe For Woona (NSFW)

10/02/10 3:07:41 AM#5

Really? I thought it was pretty easy.

  Thorqemada

Hard Core Member

Joined: 8/30/04
Posts: 1202

10/02/10 6:40:40 AM#6



Originally posted by Aguitha
They use click and buy and it doesnt seems to like me cause it keep giving Unknow Address Error.  I put every format possible to NO AVAIL.  Anyone else having problem setting up their billing info ?

I could not get it to work from the Square Enix site as it did not accept my correct data.
But what worked was when i registered first at "Click & Buy" and then registered at Square Enix where i only had to approve the Click & Buy account.

Square Enix customer service is no help regarding to that problem and this is a negative point bcs THEY force US to use "Click & Buy" and therefore THEY have to take care it works flawless all around the world for all languages and all data format!!!

In the end it was a minor inconvenience to me but it may drive away some customers with the same problems.

"Torquemada... do not implore him for compassion. Torquemada... do not beg him for forgiveness. Torquemada... do not ask him for mercy. Let's face it, you can't Torquemada anything!"

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  B1ight

Novice Member

Joined: 2/25/06
Posts: 115

10/02/10 7:49:54 AM#7
Originally posted by Aguitha

They use click and buy and it doesnt seems to like me cause it keep giving Unknow Address Error.  I put every format possible to NO AVAIL.  Anyone else having problem setting up their billing info ?

just pay using Crysta... You can pay with paypal, MUCH easier.. Click & Buy is a pain in the ass.. but it is better then the alternative they used for FFXI.

  FleshMask

Apprentice Member

Joined: 1/03/06
Posts: 234

10/02/10 7:51:45 AM#8

I got same problem....

 

But then installment and pay option and game setup always takes one to 2 days...

 

@#$% it.

 

I gotta figure this thing out, I got 30 before free trial is up.

  spankybus

Apprentice Member

Joined: 11/20/05
Posts: 1164

"Don''t touch that squirrel''s nuts!" - Willy Wonka

10/02/10 7:56:56 AM#9
Originally posted by birdycephon

Really? I thought it was pretty easy.

Compared to Rocket science, yea its easy.

 

Compared to every other MMORPG billing system out there, it IS rocket science. 

 

Leave it to SE, the makers of that wonderful invention 'Playonline', to complicate the obvious:-)

Frank 'Spankybus' Mignone
www.spankybus.com
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  B1ight

Novice Member

Joined: 2/25/06
Posts: 115

10/02/10 8:17:28 AM#10
Originally posted by spankybus
Originally posted by birdycephon

Really? I thought it was pretty easy.

Compared to Rocket science, yea its easy.

 

Compared to every other MMORPG billing system out there, it IS rocket science. 

 

Leave it to SE, the makers of that wonderful invention 'Playonline', to complicate the obvious:-)

PlayOnline in its vision was a great idea... See Steam.. Thats what Play Online was suppose to be, but for SE games.  Just turns out they never put anything else on it and create the SE Account instead.

  Kaynos1972

Spotlight Poster

Joined: 2/10/04
Posts: 2323

 
OP  10/02/10 9:28:21 AM#11
Originally posted by B1ight
Originally posted by Aguitha

They use click and buy and it doesnt seems to like me cause it keep giving Unknow Address Error.  I put every format possible to NO AVAIL.  Anyone else having problem setting up their billing info ?

just pay using Crysta... You can pay with paypal, MUCH easier.. Click & Buy is a pain in the ass.. but it is better then the alternative they used for FFXI.

Thanks for the suggestion, i just did that, thank god for Paypal, it worked.  I hope i'm done with problems, yesterday it was about patching, ending up having to use Utorrent to download the patch.   I can finally start playing the game i guess on my 2nd day.

  crazynanny

Apprentice Member

Joined: 9/03/10
Posts: 175

10/02/10 9:55:17 AM#12

click and buy is just terrible horrible payment system. People got bans in EU LOTRO(due to C&B crying about theft) just because they used same credit card for husband and wife. Not to mention it's almost guaranteed that You'll have to phone them or send scans of Your id/card in case of any trouble or just living in not approved country. Paypal is like pure awesomeness in comparison.

Avoid it as much as possible. Heck I would stop playing MMOs at all if it was only payment option.

  Pyrostasis

Novice Member

Joined: 8/14/04
Posts: 2338

10/02/10 9:56:28 AM#13
Originally posted by Aguitha

They use click and buy and it doesnt seems to like me cause it keep giving Unknow Address Error.  I put every format possible to NO AVAIL.  Anyone else having problem setting up their billing info ?

Just wait till you try and cancel!

  Dragim

Advanced Member

Joined: 1/30/04
Posts: 846

10/02/10 9:57:48 AM#14

It definetly is a pain to set up.  Also, if you have any in game items you want to claim, make sure you use the code before you make a character, otherwise you will not be able to get your item.

I discovered that last night after playing several hours and realizing I forgot to put in my goggle code.  I then found out, after you enter the code, the item only appears on characters created after the code has been entered.  Luckily I did a lot of exploring and sociolizing and was only physical 4/rank 2 thaum, so I had a friend hold my money while I deleted and remade my character as to claim my item.

I am entitled to my opinions, misspellings, and grammatical errors.

  kilun

Hard Core Member

Joined: 12/25/07
Posts: 686

10/02/10 12:50:50 PM#15

Yeah avoid click n buy like the plaque.  Lucky the Crysta option requires nothing, sure it'll effectively cost me 15/month, but I'd rather pay that then save a buck and deal with that horrible company.  I do not understand why they can't take the payments themselves and cut out the middle man.  Kind of retarded in my opinon and it'll probably cost them a few subs to boot.

As for the address thing, its normal.  Some companies don't even register my address(At&t for example) as a valid service address, yet they send me my bill.  Other don't register it at all and this house has been here for 70years. 

  cheyane

Elite Member

Joined: 7/17/09
Posts: 2365

10/02/10 12:59:20 PM#16

Wait a minute cannot use the credit card ?  I cannot use paypal my bank froze our accounts because of the verification thing so now my husband refuses to allow me to use paypal.

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  birdycephon

Novice Member

Joined: 8/08/09
Posts: 1327

Not Safe For Woona (NSFW)

10/02/10 1:25:28 PM#17

If you can't even get past the billing setup, this game is NOT for you. You're going to hate it.

  Lateris

Novice Member

Joined: 12/29/05
Posts: 1799

~perspective~

10/02/10 1:44:42 PM#18

Question- once I add the crysta with paypal process what do I do next? Idiot I am :) 

 

Edited- it is this issue; Also put in a ticket so your account can be flagged. 

Regarding a Character Creation Error on FINAL FANTASY XIV


We have confirmed an issue where even though the registration of service account for FINAL FANTASY XIV has been properly done on Square Enix Account Management System, an error message saying "50002 The proper options must be added to a FINAL FANTASY XIV service account before a character can be created." may appear and unable to create a new character during the creation of a new character. 

Investigation and recovery work is currently underway, but we ask for your patience as this matter is resolved. 

We apologize for any inconvenience this may cause

  mudd4ever

Novice Member

Joined: 7/02/04
Posts: 158

Sugar and spice and MMOs.

10/02/10 1:55:44 PM#19
Originally posted by birdycephon

If you can't even get past the billing setup, this game is NOT for you. You're going to hate it.

You say this, but many seem to agree it's not the most intuitive billing system on the planet, compared to other MMOs at least.

I didn't want anything to do with C&B.  I was going to use my paypal to buy crysta, but it was really easy for me to find an ultimate game card so I went that route instead.

pie.

  cheyane

Elite Member

Joined: 7/17/09
Posts: 2365

10/02/10 1:56:09 PM#20

I did play the original FFXI and used play onine. I have not yet bought this game but was curious on all these paypal set up.  Are you guys saying that they do not accept credit cards like other games do ? I am old school so not really a problem but paying options would be a problem because pay pal is out for me or face the wrath of husband dearest.

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