Originally posted by Comnitus

Originally posted by Utopi

They fucken charged me 99x times and won't compensate the players for the problems.  They will refund the playerbase but won't give them the compensate neeeded.

What, pain and suffering? Did you suffer a heart attack or stroke when you saw your credit card bill? Should Mythic bow down and grovel at your feet because you were inconvenienced?

They're giving you back your money because they made a mistake. If you're not satisfied, you're just being greedy.

As for Mythic... doh. Whether it's a third party or whatever responsible for billing, they're gonna get all the flak (obviously).

Greedy?  So everyone who lives on their single bank account to live and couldn't make it to work / school / etc / embarrassment because you couldn't pay the bill at an restaurant due to the company frauding and stealing money directly from your bank account? You think that is greedy?

Originally posted by Comnitus

That would be more negotiable, yeah. By his phrasing, he sounded like he was whining because sorting it out took up his time or he was so angry he missed work or something.

He has a right to be angry. If he could not make it to work because he could not withdraw cash from his account due to being overdrawn hundreds of dollars then that is a big deal. You know some work places don't pay you if you don't turn up. So you lose even more.

Not everyone has a large safety net of thousands of dollars in their bank, are in full time employment on salary. Not everyone's circumstances are the same, what might be trivial to you might be a major deal to someone else - especially if you have mortgage payments or other bills as direct debits that you could potentially get charged late fees for not paying due to being overdrawn.

You post was ridiculously insensitive and self-absorbed. Quite a shame really, understanding is a virtue.

What a bunch of freaking retards mythic has working for them.  The game needs to just die already.  It should have been converted to free to play months ago.

Originally posted by Digna

In most cases, a company responsible for an error such as this would reimburse the total amount they overdrew. That said, if they caused overdrafts on people's accounts, it is unlikely they would reimburse those. No way to prove the person would have overdrawn even without the extra cash depletion (yes it's a flimsy argument). The logic of the company doing the over-bill is that it's better to lose a customer (especially one paying only  $15 a month) than to pay more money out. Sure, you can argue and threaten to sue but it's unlikely to ever happen so they shrug and move on.

 Well suing is unlikely to happen in individual cases of billing errors. Butthe scale of this looks a little staggering, and if EA can't make good, and by that I mean real good, they could easily be facing a class action suit from their playerbase (assuming they even have a large enough playerbase anymore to qualify as class action), which is a whole diferent level of liability.

Mythic might be the worst company ever,

Since September of 2009 They have been charging me like clockwork every month for a subscription I canceled months ago (back in June).

The real kicker is I have to call every month to get the charges reversed.

Why haven't I just canceled the account? They won't let me becuase I STILL HAVE FREE TIME from recruit a friend. So even if I was still actually playing the game, I would still be playing for free and yet I get a 15$ charge every month.

Mythic along with all of its employess can DIAF. I mean really they didn't need to do much else but listen to the massive outcrys from their community about what was wrong from the very beginning of the game.

That and rework the ENTIRE engine on which the game runs. But what did they do? they just listened to Romple and Zarbix.

I was charged 10 times, I am glad I'm not the only one this has happened to.

It looks like they are fixing the problem straight away so hopefully no hard done.

Geez it was a shock when I saw my bill this morning.

Originally posted by Christopher8

Haha. Holy ****! Expect Mythic to be kissing every player's ass until the next billing cycle.

glad i dont play any more, this would have screwed me over so badly.  i can only imagine the extent of the damage caused. i am willing to bet LOTS of people quit playing the game now also, considering how few already play, its going to cause them a huge problem.

Originally posted by Redtah

Mythic might be the worst company ever,

Since September of 2009 They have been charging me like clockwork every month for a subscription I canceled months ago (back in June).

 

The real kicker is I have to call every month to get the charges reversed.

Why haven't I just canceled the account? They won't let me becuase I STILL HAVE FREE TIME from recruit a friend. So even if I was still actually playing the game, I would still be playing for free and yet I get a 15$ charge every month.

 

Mythic along with all of its employess can DIAF. I mean really they didn't need to do much else but listen to the massive outcrys from their community about what was wrong from the very beginning of the game.

 

That and rework the ENTIRE engine on which the game runs. But what did they do? they just listened to Romple and Zarbix.

tell your bank to block charge from mythic, problem solved.

OR cancel your card and get a new one.

OR cancel your bank account and use a different bank if they cant accomodate you.

i talked with my bank yesterday when i found out i was charged multiple times. The bank understood the situation and told me that they had already recieved over 400 of the same cases so the issue was already being worked on with the vendor. Took less then 12 hours for my account to be back to normal =)

It seems that they are sorting it out:

http://forums.warhammeronline.com/warhammer/board/message?board.id=p2psupport&thread.id=16174

Well... or hopefully they're doing:

http://forums.warhammeronline.com/warhammer/board/message?board.id=p2psupport&thread.id=16230

((As much as I like the game, this mess is dishearthening, definitely... :/ ))

And I thought it was bad when Funcom used to try charging me 2-3 times for AOC in a month but $500 :O

This is a great opportunity to see how solid your bank is.

No self-respecting bank will honor any of those charges or impose overdraft fees.  Secondly, they would also have an overdraft policy that wouldn't enforce any penalties till 48 hours after you overdrafted.

If you have a good bank, you won't have your card declined for lack of funds, you won't be enforced overdraft fees and they will quickly and efficiently retract any unauthorized charges.

This shit happens.  If you aren't smart enough to have a good bank, then its your fault if you get hit.  Mistakes like this happen and they will keep happening.  PROTECT YOURSELF.

Originally posted by gooseh

And I thought it was bad when Funcom used to try charging me 2-3 times for AOC in a month but $500 :O

 I am suprised that people have forgotten about Flagship and Hellgate: London.

They screwed up with billing in the exact same way as with Mythic right now.

Only with Flagship there were some cases in wich people got charged over 1500 bucks!

This debacle was where the name "Flagshipped!" actually originated from.

It was the final nail in the coffin for Flagship Studios and Hellgate: London back then.

Originally posted by Honeymoon69

funny everyone blame Toyota for the gas pedal problem even tho they were made by 3rd party vendor too.

 

PPL bought Toyota - Not gas pedal....

Originally posted by Methos12

Somehow, using prepaid cards doesn't seem as annoying anymore.

 Somehow, playing F2P games doesn't seem as annoying anymore.

Originally posted by Qazz

Originally posted by Methos12

Somehow, using prepaid cards doesn't seem as annoying anymore.

 Somehow, playing F2P games doesn't seem as annoying anymore.

 Till you use the item shop, and the exact same thing happens to you.

Let me note something:

They are already giving back the money BUT if you were charged 15 times......................you only get 14 times the money back. Also some closed accounts were charged, it really is a mess.

lol, yup, they got me 6 times.

What a load of crap.

The power went out so your alarm didn't go off and you were late/missed work.

The grocery store's cooling system blew and a lot of their food went bad so you can't buy what you want.

You went to deposit your check at the bank, only to find out it was being robbed and now you can't deposit funds you need to pay bills.

Shit happens... I understand being upset if the banks/companies were not trying to fix the issue... but they are. So keep track of the issues that were created with this mess and get all your information organized so it can be fixed quickly and efficiently.

Also...

Grow up, and stop being mad that the rain ruined your plans for a picnic. Guaranteed it will happen again to you at some point in the future.