There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.

 Ye....trying something 2 times (If you can do it twice, then clearly it is repeatable) is enough, 3 times then your really sure. Anything more is just exploiting. Like stealing and then returning it. So I wonder how often did you "test" it?

Did it occur to you to let a GM know what you were doing or ask if they wanted you to do that before doing it on a live server? You didn't get banned for reporting a bug you got banned for exploiting. You should be more careful. They have a test server for that sort of thing. it's bad that happened to you but how can they tell the people exploiting from those just exploring bugs if you don't let them know? My sympathies.

In game testing, you're supposed to try 10 times to reproduce a bug in order to be SURE about what is causing it.

However, collision issues are pretty much a 'Hey, it worked the first time...I guess there's no collision detection on this wall' thing.
 

I'd appeal the ban if I  were you, or call customer service and get em to unban you. It's not like you were using the bug to gain an unfaire advantage....right?

The problem is I wasn't sure if it's just one of those random "oh lulz, look what I could do" bug or something "OMFG this is game breaking" until I can do it enmass and all the time. Of course by the time the devs figured it out I'm already branded as a spoilter and they weren't in a mood to listen.

However the real concern here is how many people out there have figured out a way to spoilt and is quitely using it to get rich undetected.

See the thing is, do it once and it was an accident.  The fact that you intentionally did it more than once means that you were exploiting; regardless if you were trying to cheat or not, you willingly and knowingly used that exploit.

From their perspective, they have NO reliable evidence that you weren't exploiting and finally reported it to try and cover your own ass.

You failed to mention whether you were an employee of or a current and official volunteer of Fallen Earth, LLC.  If you are neither, you should have reported it after the first time and left it alone. 
 

Do you seriously expect sympathy from most other gamers when you say you " had to replicate it a few times to make sure that it's real and repeatable" ? Most of us would agree with the company that taking advantage of a repeatable bug is exploiting.

You got caught, quit crying about it.

Originally posted by Kexo

There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.

If you actually made some profit from the exploit or progressed your character a significant amount, then there should not be any surprise on your behalf.   I think they are being more than generous giving you a 12 day ban and not a permaban.   However, if you only replicated the bug and did not benefit from it at all, then it is a bit ridiculous that they gave you a ban in the first place.

Originally posted by Kexo

The problem is I wasn't sure if it's just one of those random "oh lulz, look what I could do" bug or something "OMFG this is game breaking" until I can do it enmass and all the time. Of course by the time the devs figured it out I'm already branded as a spoilter and they weren't in a mood to listen.

However the real concern here is how many people out there have figured out a way to spoilt and is quitely using it to get rich undetected.

So you did it a ton of times and expected to NOT get banned? Put whatever story behind it you wish, you were exploiting a bug, you got banned. It is the harmony that should always be. Next time don't exploit the game and cheat to get ahead.

Like I said. This is not an obvious bug until I can replicate it enough to confirm thats it's REAL or if it's just kind of display bug. Unfortunately it's real, very real. Perhaps if their servers didn't crash so much that this kind of absurd roll back bug wouldn't happen.

Originally posted by Kexo

Like I said. This is not an obvious bug until I can replicate it enough to confirm thats it's REAL or if it's just kind of display bug. Unfortunately it's real, very real. Perhaps if their servers didn't crash so much that this kind of absurd roll back bug wouldn't happen.

Oh, I'm going to guess you were doing repeatable AP quests? They should have banned you the first time you exploited that one. It's a known bug and needs no testing, you just need to not cheat and /bug the repeatable quest when it comes up. 

Originally posted by Kexo

Like I said. This is not an obvious bug until I can replicate it enough to confirm thats it's REAL or if it's just kind of display bug. Unfortunately it's real, very real. Perhaps if their servers didn't crash so much that this kind of absurd roll back bug wouldn't happen.

Still doesn't matter. There are ways of doing this without getting into trouble you didn't use them.

I think it depends on the type of bug.

I mean, in WoW, you can (or could?) stand on top of a vein of minerals, such as a Copper Vein or Tin Vein, and mine it to death. If you do not move, you still stay floating in the air...

That sort of bug which relates to how they decide whether you're standing on ground or falling, which I'm guessing is tested whenever you're moving, but not when you're standing still, is a non-profitable, simple, visual/ground testing bug.

Things like handing in most of a quest, getting some reward, and then canceling dialogue, and going through dialogue again and getting some reward... rinse and repeat... is the kind of profiteering bug that could be considered a real exploit.

Anyway, bah, that's all from me for now.

It's not an easy situation for the gm. As an analogy:
Let's say you're a guard in a prison. Suddenly you notice a prisoner has climbed over walls and fences and is right now running into freedom. You rush after him, tackle him, bring him back to prison and ask "what the hell are you doing?". And the prisoner replies: "I was just testing if the prison is safe. It's not safe, as you see, I did you a favor".

The gm has obviously decided in the wrong way, and as such they did a clearly bad decision. But they're also just human and it's not always easy to identify what's going on.

Originally posted by maji

It's not an easy situation for the gm. As an analogy:
Let's say you're a guard in a prison. Suddenly you notice a prisoner has climbed over walls and fences and is right now running into freedom. You rush after him, tackle him, bring him back to prison and ask "what the hell are you doing?". And the prisoner replies: "I was just testing if the prison is safe. It's not safe, as you see, I did you a favor".

The gm has obviously decided in the wrong way, and as such they did a clearly bad decision. But they're also just human and it's not always easy to identify what's going on.

No he didn't decide the wrong way. He didn't decide anything at all. He simply followed his companies policy. The same policy every MMO I can think of has. If you exploit you will be banned. There are ways to verify bugs and that's not how it's done.

lol for some reason, I find it obsurdly amusing that so many people are yelling at the gamer for a bug, like its his fault.

If you game is broken, its your fault for releasing a broken POS. It's called QA and I don't wanna hear whining that MMORPG's can possibly test games like that. Every console game has to, and most PC game, because they don't get to keep updating the world and fix it. It's MMORPG companies being cheap and making you PAY to test their crap.

On top of that, now you can get banned from a game you paid for because they can't make a game that isn't broken. That's rich. If its a known issue then it should already be fixed, or the quest disabled until its fixed.

I'm sorry, I bought this game as-is, and I should get penalized if it doesn't work completely, cuz I didn't make it that way, Frankly, the devs should be kissing his arse that he reported it, "good little tester, thanks for pointing out our laziness, now where is last months payment?"

MMORPG devs = Sloppy ....and our acceptance of releasing buggy games made them this way.

In fairness, i do not know HOW buggy FE is, so this is a generalization that may or may not apply to this release, and I defer to the people playing it as to how many issues it has....but if you find em, get away or your a criminal!

The worst part is that so many people miss this point and just assume the guy's just an exploiting shmuck.  Maybe he is, maybe he isn't, I'll never know. But IF he did voluntarily report it(and not reporting it after a GM asked him what he was doing) and they banned him....seriously?

Originally posted by maji

It's not an easy situation for the gm. As an analogy:
Let's say you're a guard in a prison. Suddenly you notice a prisoner has climbed over walls and fences and is right now running into freedom. You rush after him, tackle him, bring him back to prison and ask "what the hell are you doing?". And the prisoner replies: "I was just testing if the prison is safe. It's not safe, as you see, I did you a favor".

The gm has obviously decided in the wrong way, and as such they did a clearly bad decision. But they're also just human and it's not always easy to identify what's going on.

ROFL  hmm lets see.... In your analogy the prisoner would then get another few years in prison for "helping" so Its perfect !!!

Originally posted by spankybus

 

 

 

The worst part is that so many people miss this point and just assume the guy's just an exploiting shmuck.  Maybe he is, maybe he isn't, I'll never know. But IF he did voluntarily report it(and not reporting it after a GM asked him what he was doing) and they banned him....seriously?

Nope Spanky you missed the point. He reported the bug then continued to use it. Reporting a bug doesn't make you immune from being banned if you continue to use it. Why you're using it is immaterial if you don't get permission before hand. Accusing him of being a cheater is going too far but he was exploiting.

 If it was the AP bug were you can keep doing the mission and get the AP reward then I think you got off lightly.

The fact you reported does not matter as you kept on doing the quest,thus getting the AP's which give's you an unfair advantage in the game.

I think the only thing that saved you from a life ban was the fact you did /bug it,though the fact that you did report it still does not mean you can do it a "few" time's and fall back on the excuse "but hey I did report it"..

Then everyone could just do that.

This game is buggy as hell. Probably the buggiest  MMO I've seen in recent memory and the bugs are compounding in some really interesting ways. As I said before it has something to do with the craft que and the server reset.

After the roll back I found that certain items can be made with no mats. I can que up a craft and move the mats into the bank and the game will continue on merry way as if the mats are still there. When I move the mats back I found  that a stack of 100 steel became double, then triple, then quad its original amount. After playing with it for a little more I ended up with a LOLing number of over 12000 steel in one stack which is impossible. At this point I'm wondering, WTF, is this a dupe bug or a display bug and played with it futher. I then discovered anything can be duped very quickly to an outrageous sum and it's very real because I can sell the stuff I duped to the vendor for a truck load of chips.

Hence the ban, as explained to me in an email. I made a ton of chips by selling a warehouse full of salvaged wood to the vendor LOL. All this happened in a span of minutes as I was trying to figure out WTF is going on after the reset.

So ... what was the effect / advantage of that bug?

You don't need to describe how you actually could repeat it. Just explain the effect so we can decide whether you were exploiting or a serious bughunter ^_^

It was duping items - free cash/loot whatever and his reaction and actions are completely understandable.

There was a bug earlier in beta (several forms) where items would not display the correct stack counts when crafting/moving them back and forth between bank and backpack. 

If this had been me, I'd have played with it a few times back and forth myself before / until realizing that it was actually duping the items this time.  

Originally posted by Kexo

This game is buggy as hell. Probably the buggiest  MMO I've seen in recent memory and the bugs are compounding in some really interesting ways. As I said before it has something to do with the craft que and the server reset.

Play more MMOs; FE definitely has its share of bugs, but it's about on par with much of the industry.

After the roll back I found that certain items can be made with no mats. I can que up a craft and move the mats into the bank and the game will continue on merry way as if the mats are still there. When I move the mats back I found  that a stack of 100 steel became double, then triple, then quad its original amount. After playing with it for a little more I ended up with a LOLing number of over 12000 steel in one stack which is impossible. At this point I'm wondering, WTF, is this a dupe bug or a display bug and played with it futher. I then discovered anything can be duped very quickly to an outrageous sum and it's very real because I can sell the stuff I duped to the vendor for a truck load of chips.

So you didn't just duplicate the bug for verification, you then sold the duped product?  That pretty much explains the ban.

Rather than "testing" the bug through replication to ensure it was indeed a bug and then deleting the excess you knew was an error, you sold it and profited insanely from it.

So yup, you got whacked with the ban stick, and rightly so.  You weren't doing anyone a favor by selling the duped materials / product except yourself.

Hence the ban, as explained to me in an email. I made a ton of chips by selling a warehouse full of salvaged wood to the vendor LOL. All this happened in a span of minutes as I was trying to figure out WTF is going on after the reset.

After your explanation I think the topic of this thread should be: "Banned for exploiting, then reporting, a bug :("

Just as a note,  once the game is in retail, you are no longer a tester, but a player. It's not your job to test for bugs, but to report them, regardless of what you may think.