Now, I am sorry to bring back a old thread, but is this payment plan baing ran by Se or Play Online or whatever it is. If its through play online you have nothing to worry about with FFXIV I believe because they are cutting out the Play Online bull shit and it will strictly be ran by SE. I could be totally wrong about this though.

I talked to someone about this. I believe it is actualy a law to have a secure code on your cards. And SE is not allowd to let anyone play without it. If i remember correctly, anyone without it has an illegit card. 

I could be wrong. but this may be why you guys are having this problem. 

Maybe ask SE why they required you to have the Secure card.

So the government screwed everything up you're saying? Just another reason to hate them and their hate pile is already full enough as it is.

huh... you know that any visa or mastercard can be 3D-Secure right? I just upgraded mine on the masercard site.

I am in a linkshell of.. I dunno maybe 50 people. not a huge cross-section of the game but I didnt hear a word of this ever. Everyone just used a secure card and kept playing.

I mean I didn't even hear a rumor of anyone having any problems with it. I bet that the RMT's use stolen credit cards alot and this was an attempt to help with that problem.

Not a problem specific to this, but since this is sort of a "SE sucks" thread it works.  Got the "free" trial a couple months ago at gamestop.  Set up was pretty confusing, had to buy a content ID or whatever for like 2 bucks, but only 2 bucks I thought, no biggie.  Finally got into the game, didn't like it and decided not to play.  Little did I know they automatically put me on a monthly plan which confused the heck out of me.  Their login system sucks, I think the way they do it you can't choose a PW, they give it to you and its like 8 random numbers. Of course to cancel you need it, they seem to purposely make things difficult in hopes that stuff like this happens where they get "lucky" and have a guy pay em monthly for a product they aren't using.  

I'll get my money back one way or another lol. ; )

Problem with that is that they tell you these things before you play. That and to make a Content ID, you have to see the cancel option in the selections with it. So it's not really an excuse. It's the whole " Try for free, and cancel anytime" thing.That's more of a your fault that you didn't make sure you canceled it before they started charging. You should accept you made the mistake and take the hit, it was on you.

Play Online is overly complicated and "bad" compared to other mmos, I think there's a general agreement on that.  But I'll get my money back. Either way they should think about what they can do to help the customer, especially the younger ones (which most gamers are) since they'll be playing and buying their games for decades, not a good idea from a business perspective.

You shouldn't even have to *pay* for a content ID after you've bought the trial from a store, WoW nor any other mmo does that. Say what you want about the WoW's gameplay, but playing on and off for years and I've never gotten screwed by them, and they got a TON of money from me lol.  So you can be nice as a company and still make huge $$$. 

I've heard bad things from other people concerning play online, and also Funcom.  People cancelling and they still continue to charge, that sorta thing..

It's never the players fault when the company in question performs such as this, I love FF, but playonline is worse than SoE imo.

ive played for 5 yrs tried to update with my 3d secured card lol im still waiting for a call back after going on 2 weeks. starting to wander lol and look for a new game.

Originally posted by SonikFlash

It's never the players fault when the company in question performs such as this, I love FF, but playonline is worse than SoE imo.

I was just about to ask if I missed the memo that Smed was working for SE/PO now :P

Originally posted by SonikFlash

It's never the players fault when the company in question performs such as this, I love FF, but playonline is worse than SoE imo.

Try Reactivateing a long dead account >.<

PlayOnline is 100 times worse than anything Ive ever had to put up with at SoE.

Thank God they are killing it for FFXIV

Originally posted by neKrow

huh... you know that any visa or mastercard can be 3D-Secure right? I just upgraded mine on the masercard site.

I am in a linkshell of.. I dunno maybe 50 people. not a huge cross-section of the game but I didnt hear a word of this ever. Everyone just used a secure card and kept playing.

I mean I didn't even hear a rumor of anyone having any problems with it. I bet that the RMT's use stolen credit cards alot and this was an attempt to help with that problem.

Actually, if you'd read the original post, you'd know that ANY Visa or MasterCard CAN'T be 3D-Secure.  It's only possible if your credit card company or bank signs up with Visa or MasterCard to get the service.  There are many, many credit card providers who are not on the list.  That was the point of the thread.

My VISA doesn't have Verified, but luckily I was already subscribing so I didn't have to go through the trouble. It can just be me or school starting again, but I can feel the decrease of lower level characters in the game nowadays, and if that's the case I'm sure going with 3-D Secure must make FFXI very unfriendly for newcomers.

The only explanation I can think of is that FFXI was experiencing some serious billing issues, possibly some epic amount of incoming fraud, that they absolutely have to make such a change. Otherwise, there is no reason to make joining the game harder.

With regards to paying subscription after forgetting to cancel an account, I remember reading somewhere that a person can get their subscription refunded if they call and show that they haven't logged on since before billing, and I don't think I mistook that from a post in Aion.

I am really disappointed. I bought the new 'special edition' from D2D, installed without a hitch and now I can't get past this stupid credit card  'not 3D card Verifiable...etc'. A complete waste of 22 dollars. I rarely get angry at companies but this is BS.

I've seen some stupid things from MMO companies but this is right up there near the top.

 this is ridiculous! i paid for the ultimate collection over Steam and i just found out that there's no way i can play the game because of the SecureCode requirement. is there anyway i can get a refund? 

i must say, play online is such a terrible system! 

www.playonline.com/ff11us/polnews/news16694.shtml

Read this if you are having issues with 3D Secure and/or want to try and get a refund.

Originally posted by Euphoryk

www.playonline.com/ff11us/polnews/news16694.shtml

Read this if you are having issues with 3D Secure and/or want to try and get a refund.

you're a lifesaver!