Hi again,

After some consideration, I returned to FE to give it another shot.  I downloaded the manual and researched what I needed to do in order to help my graphics situation.  I installed the latest drivers and set things according to their website.

Great!  My game worked well.  The lag was minimal and no more invisible things.  Thanks to all who prodded me in that direction.

So I'm ingame and the Help channel is flying by so fast you really dont' have time to read anything.  Spam galore.  Flaming, name calling and general 3rd grader rudeness was becoming very prominent.  I tried to whisper the TWO GM's that were online.

"Not accepting tells, Please use the appeal function", the return whisper said.  Fine.  Why they have only 2 GM's on duty on a weekend isn't my concern I guess.

Finally a GM (Qualid) comes in Help channel, totally mutes it, and warns everyone that it is a help channel only and that all other things should move to the appropriate channel. And that complaint's need to go to the forums, (where, by the way, they are removing posts that contain complaints).  Then when he's done scolding everyone,  he cracks a joke.   After everyone is unmuted, the BS begins again.  How can a joking GM be serious right? 

I get in the channel and tell him that I pay part of his salary with my sub and would appreciate him controlling the channel....and to stop cracking jokes and do something.   (during this whole time, people are in there telling others to stfu, cap locked texting, and talking about everything under the sun)

I get told from the 2nd GM not to talk to Qualid that way.  I said someone needs to.  He apparently isn't controlling the channel and doing his job.  I told her (Morganna something) that I pay my sub and that entitles me to a GM that does his job.  it entitles all of us there to have a bs free, spam free help channel.  She told me I did not pay for any part of their salary. 

I said.."look, right now you need subs.  You get subs from a quality game.  And yes, my sub DOES help pay your salaries.  Now do your job and control the channel."

They muted me.  Entirely muted me.  No whispers or nothing and the bs still flew in the help channel.  Yet another game lost to juvenile chatter in chat channels.  A pet peeve of mine I guess.  I just expect a bit of curtesy, not personal attacks for asking a question.  (seems to be a lot of that mentality now-a-days)   So instead of muting the chat channel offenders, they mute the one that wants them to do their jobs, not joke around.   

I believe my days of mmo's are about over, if I have to buy a game pay to play, watching kids and immature adults cuss, be rude, and speak explicit sex in help channels.   I actually went and purchased a ps3 this weekend.    I swore I'd never do that....

Before you reply:  I will not respond to personal attacks, name calling , hardware comparisons, or ridicule.  You want to discuss things:  fine.  Want to be a little kid, I'll stroll on by.

Sigh.

Just put help in its own chat tab or turn it off.

 Ever considered that your tone and choice of words might've been... i don't know... a bit Rude?

I'm sure you'll say that you "pay for the game" etc etc. but it doesn't mean you can behave any way you like to the staff. If I were they I'd get pissed too, wouldn't you? Perhaps it'd been different if you put it a bit more polite or at the very least differently.

Or... I don't know... Ignore that stuff like the rest of us and use the report function if something really bothers you?

Originally posted by Deien

Just put help in its own chat tab or turn it off.

That is the usual answer I get.  My response to that is:  I pay a monthly fee to enjoy ALL of the game.  I shouldn't have to turn off chat channels due to juvenile banter and 2 online GM's doing nothing.

And it was ALL in help.  No talking on any other channels.  Help seems to be a server wide/ non-regional channel.

Calling out GM's, regardless of whether it's warranted or not, is never a good idea.

I agree with you, the Help Channel gets overidden with folks thinking it's a general chat channel but that seems to happen in every game that has a global chat of some sort.

My advice, find a guild and create a seperate guild chat and turn off Help Channel, that's what I do. Also, Regional chat seems to be the prefered "local" chat.

That is a bit crazy for a GM to act like that, but I can also understand why they wouldn't want to deal with personal attacks.They just probably didn't have any good excuses for their failures so muting was the only thing they could do. The entire story does paint a bad picture for the game, and I am sure you will get a lot of attacks because you put down their game again. Especially after the quiting after 45 minutes topic, and everyone might begin to see you as just someone who dislikes the game. With all that said though I believe you that all this happened, and in your situation I probably would have done the same exact thing if I tried to talk to a GM and they acted in an unprofessional manner.

With all that said I am a bit curious what games you will be trying on your new ps3. I would have probably recomended an xbox360 personally, but at least you didn't get a wii.

i'll be staying away from this game then! aion has been trying to crackdown on chat spam as well, it's tough to tackle but they're making some progress

Originally posted by Piivot

Hi again,

 

After some consideration, I returned to FE to give it another shot.  I downloaded the manual and researched what I needed to do in order to help my graphics situation.  I installed the latest drivers and set things according to their website.

Great!  My game worked well.  The lag was minimal and no more invisible things.  Thanks to all who prodded me in that direction.

So I'm ingame and the Help channel is flying by so fast you really dont' have time to read anything.  Spam galore.  Flaming, name calling and general 3rd grader rudeness was becoming very prominent.  I tried to whisper the TWO GM's that were online.

"Not accepting tells, Please use the appeal function", the return whisper said.  Fine.  Why they have only 2 GM's on duty on a weekend isn't my concern I guess.

Finally a GM (Qualid) comes in Help channel, totally mutes it, and warns everyone that it is a help channel only and that all other things should move to the appropriate channel. And that complaint's need to go to the forums, (where, by the way, they are removing posts that contain complaints).  Then when he's done scolding everyone,  he cracks a joke.   After everyone is unmuted, the BS begins again.  How can a joking GM be serious right? 

I get in the channel and tell him that I pay part of his salary with my sub and would appreciate him controlling the channel....and to stop cracking jokes and do something.   (during this whole time, people are in there telling others to stfu, cap locked texting, and talking about everything under the sun)

I get told from the 2nd GM not to talk to Qualid that way.  I said someone needs to.  He apparently isn't controlling the channel and doing his job.  I told her (Morganna something) that I pay my sub and that entitles me to a GM that does his job.  it entitles all of us there to have a bs free, spam free help channel.  She told me I did not pay for any part of their salary. 

I said.."look, right now you need subs.  You get subs from a quality game.  And yes, my sub DOES help pay your salaries.  Now do your job and control the channel."

They muted me.  Entirely muted me.  No whispers or nothing and the bs still flew in the help channel.  Yet another game lost to juvenile chatter in chat channels.  A pet peeve of mine I guess.  I just expect a bit of curtesy, not personal attacks for asking a question.  (seems to be a lot of that mentality now-a-days)   So instead of muting the chat channel offenders, they mute the one that wants them to do their jobs, not joke around.   

I believe my days of mmo's are about over, if I have to buy a game pay to play, watching kids and immature adults cuss, be rude, and speak explicit sex in help channels.   I actually went and purchased a ps3 this weekend.    I swore I'd never do that....

Before you reply:  I will not respond to personal attacks, name calling , hardware comparisons, or ridicule.  You want to discuss things:  fine.  Want to be a little kid, I'll stroll on by.

 

I don't quite know where to start.

I mean...you took the stance of "I indirectly pay your sallary so I should directly dictate how you will perform your job." That isn't exactly the best way to start a conversation with a person of "authority." The GMs didn't handle the situation in the best way but your underhanded insults certainly didn't foster a productive encounter. Who goes into someone's house and tells them how to run things? Seriously?!

Constructive criticism is one thing. Being brawlic and confrontational is another.

I love the I pay your salary arguments. Sounds like you were trying to make a bad situation worse and they fixed it for you.

The last I heard, the help channel mods are volunteers so telling them you pay their salaries probably pushed the wrong buttons.

Well if you don't want to do that then cry me a river we can't all get what we want. There are rude people that play games no one can really ever stop that, But there are a lot of good people that play to.

Just cause of one little thing you will hold it against the game that is why your list of games played is so long I guess.

It sounded like you were completely frustrated with the chat channel and got rude with the GM.  The GM reacted to the rudeness instead of the complaint.  It made me think of the people that start yelling at a cop with comments like "my taxes pay your salary so you work for me".  The GM may have been dealing with the spammers one at a time or were discussing what to do, or may even didn't have a problem with it if you were the only one complaining...I don't know.  The bottom line is, you can't make demands of people or be rude and expect something positive to happen, even if you were right.

Originally posted by BloodDuality

With all that said I am a bit curious what games you will be trying on your new ps3. I would have probably recomended an xbox360 personally, but at least you didn't get a wii.

I just bought Uncharted 2.  I HATE heights and the beginning of the game gave me butterflies big time!

Originally posted by Piivot

 

I just bought Uncharted 2.  I HATE heights and the beginning of the game gave me butterflies big time!

 

I am sure you will find someone to piss off in that game.

That's a fascinating entitlement complex you have there.  It couldn't have possibly been the fact that you came off as one of those "rude children" to the GM with your oh so perfect choice of wording.  If you have an issue, insulting someone (especially in a seat of any sort of power) is the exact opposite of intelligent.  Show some courtesy, be polite, and present your statement to the individual may have actually caused a different outcome.  Instead, you got muted because they obviously had their hands full trrying to control the situation, no matter how well/poorly they were doing it.

Games implement an ignore feature for a reason, so I suggest utilizing the tool.

New sign on the help channel "do not poke lion in the cage"

I APPLAUD YOU! WOOT! First off I totally agree with you, people who have to pay for a game are entitled to a certain (key word their certain) extent of services. One being to monitor chat channels to make sure that these channels are kept clean not only of spam but also for the sort of stuff that happened here. Also that these people have to take it! Just because you are a gm or a staff member does not mean you can do stuff like mute someone across the whole board for being rude. That is a bad move and will most likely give bad rep on GM's and players will catch on to it. Which is also a deciding factor for some players also. There should be a punishment or warning steps before one gets a harsh punishment such as this. This is close to getting banned from the game.

I am too with you that the help channel should be just that a help channel. It is really disappointing and discouraging to be playing a game and come to a point that you need help and to seek that help.  Only to try in vain to get help and in turn you either just totally give up on the task at hand or you close the game all together.  So, I firmly believe if any channel is to be monitored the most it is that of the help channel. 

Edit: Also as I have experience in customer services one has to take a beating even if the person is being rude to you. 

People in power HATE to be told how to do their jobs. Same with cops.

It's rare to find a non power tripping GM or moderator that doesn't bend the rules or slack off.

Originally posted by Deien

Just cause of one little thing you will hold it against the game that is why your list of games played is so long I guess.

 

You're right actually.  One bad thing CAN make or break a game.  Things I don't like about a game dont' make me eccentric.  There are probably thousands of people worldwide that didnt' like the very same thing I didn't like.   I've quit games due to the chat functions  or channels not being user friendly.  I HATE asking in a game how to access a certain chat channel.

They are pet peeves.  Everybody has at least one.   I played one game where level of a mob didn't correspond correctly.   A level 18 omnivore was less deadly than a level 6 carnivore.   I asked in game, " How do you know if you can attack a mob in the distance?"   The answer?:  "You can always run away."   I dropped that game like a hot potato. 

Piiv

Originally posted by MMO_Doubter

Originally posted by Piivot

 

I just bought Uncharted 2.  I HATE heights and the beginning of the game gave me butterflies big time!

 

I am sure you will find someone to piss off in that game.

Since it is a single player game I am sure most of the characters will hate here and try to kill her. The first uncharted was a good game when I watched my roommate play the demo, and they did a lot of nice things for the second. Hope you enjoy it.

 1 sec here OP,I was online tonight when you started your flaming of the GM's and it was right you were told of by another GM to stop it,not only did you not stop it but you got worse with your almighty "I pay your wage's" garbage.

You were right to be muted,there was also another person giving the same nonsense and instead of reading "help chat" you both continued to spam it,he got on my ignore list(the 1st 1) and you would have been 2nd if you had not been muted!

Help chat and the gm's in there are doing a great job and if you can not see that then maybe time you either grow up or move on.

I have no idea why you made this post,if you can not see you were in the wrong and acted very VERY immature then I do not think this or any other gaming forum can help you.

 Things aren't perfect. To be fair, they did try fixing the issue, in part, by muting you. Were YOU not posting something not related to the Help channel in it? So shouldn't you, along with the others be muted?

They try their best, but they can't just mute everyone spamming. It's people like you, taking the GMs time for trivial "Pay your salary" arguments that keep them from helping people who are actually having issues. You needed to be muted because you cannot do more than rant at the GMs for not muting you and the others using the help channel against what it is meant for and then post it here and think it's unfair.

The bottom line? You also posted off-topic things, you spoke disrespectfully to a GM (pay them all you want, they're not "under" you in any way), and you think it unfair to be muted. Sorry, you were out of line.

Originally posted by daylight01

 1 sec here OP,I was online tonight when you started your flaming of the GM's and it was right you were told of by another GM to stop it,not only did you not stop it but you got worse with your almighty "I pay your wage's" garbage.

You were right to be muted,there was also another person giving the same nonsense and instead of reading "help chat" you both continued to spam it,he got on my ignore list(the 1st 1) and you would have been 2nd if you had not been muted!

Help chat and the gm's in there are doing a great job and if you can not see that then maybe time you either grow up or move on.

I have no idea why you made this post,if you can not see you were in the wrong and acted very VERY immature then I do not think this or any other gaming forum can help you.

lol <3 the whole one server thing

Originally posted by nickelpat

 Things aren't perfect. To be fair, they did try fixing the issue, in part, by muting you. Were YOU not posting something not related to the Help channel in it? So shouldn't you, along with the others be muted?

They try their best, but they can't just mute everyone spamming. It's people like you, taking the GMs time for trivial "Pay your salary" arguments that keep them from helping people who are actually having issues. You needed to be muted because you cannot do more than rant at the GMs for not muting you and the others using the help channel against what it is meant for and then post it here and think it's unfair.

The bottom line? You also posted off-topic things, you spoke disrespectfully to a GM (pay them all you want, they're not "under" you in any way), and you think it unfair to be muted. Sorry, you were out of line.

To be honest with you, and this is my sole response to you, I DO pay their wages.  Subs pay their salaries.  No subs= no game= no GM jobs. I was told to stfu by some rude little *sshat, then continued to get harassed by him.   I DO expect a GM to not joke and take care of the game.  THAT IS their JOB. 

Originally posted by grunt187

lol <3 the whole one server thing

Aye, and people wonder why I push so hard for games that foster community. Im on the fence about resubbing for FE but having one large community sure makes it hard to step away from.