In positive light, notice the amount of people on the minimap. Also keep in mind that minimap shows friendly and enemy players in the direction your camera is facing. So if an enemy is behind your camera view (doesn't have to coincide to where the actual avatar is facing), it won't appear on the minimap.

Originally posted by tryklon

Originally posted by hailtothor

Tryklon...no matter what you say...it's your computer that is the problem...and that goes for everyone else with this problem.

This is clearly some conflict with something running on your machine when you play the game. It might be as easy as an outdated driver, and it might be so complex that you might not figure it out.

One of the ways to try and find out is to do a CLEAN boot...no unneeded programs running. 

The best way to test it is to try a clean install of windows and just install your drivers and the game...that way you might single out a driver problem.

 

Just to answer this kind of answers, i did many clean boots, with nothing running except for the OS.

Plus, its curious, this problem never happened to ANYONE before patch 1.5 been introduced, we all played the closed betas, and many of us the chinese version, and not a single time did this occur, only after patch 1.5

Well...why isn't everyone having the problem then...we all play the same game with the same patch. The only way you can get this to function right again is to find the program/driver that causes the problem and report that to NCSoft so they may look at it.
 

---

Originally posted by glofish

---

Originally posted by tryklon
The answer was, to tell us it was our problem, that the problem was our computers, outdated drivers, or simply systems below the recommended specs. 

---

And in what manner have you established that they are not correct in stating the above?
The vast majority of the people never have a crash in any populated area so saying that the game is totally flawed is a gross exaggeration at best, mindless QQ at worst.
The problem is with  you. It is your computer. Some tool that you run on your system  does not play along well with Aion. There could be millions of combinations at work.
 
You don't want to hear this, but that is the truth.
 
 

---

No the truth is you are assuming that because you may not experience a problem that its just him. But the fact is the game crashes a lot on almost everyone whether they admit it or not. There hasn't been a single group that I have been in where people weren't dropping like flies left and right the whole time. I constantly read complaints on the Aion forums about large numbers of people dropping like crazy in big fights in the Abyss.

The game frequently crashes on me when I go to Eltnen and sometimes in Sanctum, especially on the weekend. The game has a list of problems for sure; but, since the devs assume they were handed flawless product, they will remain a little hard headed on the issue for months or maybe forever.

Originally posted by MisterSr

Thousands of people have this problem because their computers are not up to system standards. Lots of people are playing on laptops or under-performing computers, not because the game is flawed. I personally have not experienced this at all.

LOL. The Crytek 1 Engine is over 6-7 years old and hasn't been updated nor supported for years.

Crytek 2 Engine is out for several years already. And now they are already working on Crytek 3 Engine.

People don't need the very latest hardware to run a game build on the Crytek 1 Engine. Even if it's heavily modified by NCSoft.

And so far it seems that it's actually the people with older hardware that run the game better then people with the latest hardware.

So go figure.

I myself have an AMD Dual Core CPU, 4GB of RAM, GeForce9800GTX 512MB, Windows 7 x64 and run the game flawlessly.

Sure I get some heavy lag when hundreds of people are cramming in Eltnen Fortress in one single spot. Logically.

And I have crashed about 2 times, one time during crafting and one time when browsing the broker.

For the record, crytek 3 engine is a downgrade to crytek 2, specially designed for consoles.

Originally posted by Xasapis

For the record, crytek 3 engine is a downgrade to crytek 2, specially designed for consoles.

Well thats really not the point. The point is that AION is build on top of the Crytek 1 Engine that is by now a old outdated engine.

It's heavily optimised for the older hardware. Hence that it's really no suprise to see that it's actually people with the latest hardware having all these crash issues.

It was the same with Warhammer Online last year. That game was build on an updated, but still very old DAoC engine. Also in that game people with older hardware had significantly less performance and crashing issues then people with the latest hardware.

Originally posted by Guillermo197

Originally posted by Xasapis

For the record, crytek 3 engine is a downgrade to crytek 2, specially designed for consoles.

 

Well thats really not the point. The point is that AION is build on top of the Crytek 1 Engine that is by now a old outdated engine.

It's heavily optimised for the older hardware. Hence that it's really no suprise to see that it's actually people with the latest hardware having all these crash issues.

It was the same with Warhammer Online last year. That game was build on an updated, but still very old DAoC engine. Also in that game people with older hardware had significantly less performance and crashing issues then people with the latest hardware.

Sounds plausible, but it still doesn't explain why I, with the very latest hardware, doesn't experience any crashes. I mean...if this is the case, everyone should have problems...right??? 
 

Originally posted by hailtothor

Originally posted by Guillermo197

Originally posted by Xasapis

For the record, crytek 3 engine is a downgrade to crytek 2, specially designed for consoles.

 

Well thats really not the point. The point is that AION is build on top of the Crytek 1 Engine that is by now a old outdated engine.

It's heavily optimised for the older hardware. Hence that it's really no suprise to see that it's actually people with the latest hardware having all these crash issues.

It was the same with Warhammer Online last year. That game was build on an updated, but still very old DAoC engine. Also in that game people with older hardware had significantly less performance and crashing issues then people with the latest hardware.

Sounds plausible, but it still doesn't explain why I, with the very latest hardware, doesn't experience any crashes. I mean...if this is the case, everyone should have problems...right??? 
 

It's not only hardware, but also software / driver related ofcourse.

Just browse through those threads. Over 95% of them complaining in those threads about CTD's are ones with the latest hardware.

There is some logic behind it and it's indeed plausable, because these game engines have gone through numerious and constant bug fixes and updates along the years to fix issues with hardware, software and drivers at that time.

That's why most people with older hardware (not saying 10 year old ofcourse lol, but like 2-3 year old stuff) don't experience any of these issues.

Originally posted by Guillermo197

Originally posted by hailtothor

Originally posted by Guillermo197

Originally posted by Xasapis

For the record, crytek 3 engine is a downgrade to crytek 2, specially designed for consoles.

 

Well thats really not the point. The point is that AION is build on top of the Crytek 1 Engine that is by now a old outdated engine.

It's heavily optimised for the older hardware. Hence that it's really no suprise to see that it's actually people with the latest hardware having all these crash issues.

It was the same with Warhammer Online last year. That game was build on an updated, but still very old DAoC engine. Also in that game people with older hardware had significantly less performance and crashing issues then people with the latest hardware.

Sounds plausible, but it still doesn't explain why I, with the very latest hardware, doesn't experience any crashes. I mean...if this is the case, everyone should have problems...right??? 
 

 

It's not only hardware, but also software / driver related ofcourse.

Just browse through those threads. Over 95% of them complaining in those threads about CTD's are ones with the latest hardware.

There is some logic behind it and it's indeed plausable, because these game engines have gone through numerious and constant bug fixes and updates along the years to fix issues with hardware, software and drivers at that time.

That's why most people with older hardware (not saying 10 year old ofcourse lol, but like 2-3 year old stuff) don't experience any of these issues.

I guess I am rather lucky then...I seldom to never have any problems running ANY game...much less Aion. I have the very latest drivers, and a top spec gaming machine...so something is different. But I guess this might be as individual as computers have a tendency to be...
 

Originally posted by tryklon

 

You will see alot more crashes believe me, even because more and more ppl are reaching the abyss and this sieges will be more frequent.

Curiously enough, tech support told us to uninstall ATI 9.9 drivers and get 9.4, to no avail, but so much for updated graphics. Offcourse this wasnt even possible for those so many NVidia users.

 

Oh, and in that first link i gave, the posts carry on, every new ppl are coming to encounter this crash every day it passes, more and more.

here is a link, so it wont fill up your screen, of what happened to a new user today, the exact same thing that happens to most of us (notice the large ammount of players on the back).

 

The servers just seems to not be able to handle players, yes, because the error clear states that and EXCEPTION HANDLER WAS CALLED IN THE AION SERVER

 

img30.imageshack.us/img30/5756/aioncrash.jpg

The "exception handler was called in the Aion server" can only mean one thing:

Too many people playing in one place and the client-server interactions cause the errors.

This is clearly a coding problem in the client-server relations and (probably) a stress related sever problem.

The end problem lays with this coding which should prevent from clients being kicked out of the program.

having already been in a 100+ fortress battle i have one thing to say: its your end, not the game. i didn't crash. nor did i lag. the only lag i DID get was because of my garbage ass 8600gts when i had hella people on my screen, and im talking more than 80 people in a room killing a fortress boss.

stop bitching and upgrade your shit.

Originally posted by bden19

having already been in a 100+ fortress battle i have one thing to say: its your end, not the game. i didn't crash. nor did i lag. the only lag i DID get was because of my garbage ass 8600gts when i had hella people on my screen, and im talking more than 80 people in a room killing a fortress boss.

 

stop bitching and upgrade your shit.

Well I can tell you that I am having problems that I did NOT have in CB.  I am using a proxy server because the morons at NCSoft did not use common sense in server placement.  The poor Aussie's have huge ping numbers without a proxy server.  I cannot fathom why a company would not use common sense in this area.  800ms is way too high a ping for PvPm (let a long PvE).  Something is very wrong and people will hit the cancel button if this is not ironed out. 

I have already told you how to fix this issue in Vista 64 in another thread. You need service pack 2...

If service pack 2 fixed the issue for me - is that NCSoft's fault?

No, that would make it MICROSOFT's fault!

Posting this crap is inane....

Originally posted by laokoko

I doubt there is any easy fix.

Remember Aion is not a new game.  It's been around for a while in other country.  If it's easily fixable, it'll be fixed by now.

Please try Vista SP2.

Originally posted by bden19

having already been in a 100+ fortress battle i have one thing to say: its your end, not the game. i didn't crash. nor did i lag. the only lag i DID get was because of my garbage ass 8600gts when i had hella people on my screen, and im talking more than 80 people in a room killing a fortress boss.

 

stop bitching and upgrade your shit.

That's a rather narrow minded point of view (aka, I don't have issues, so everyone else claiming they have is lying or is ignorant). For your information I experienced two crashes during a large scale siege, although my system is a lot better than what you're describing about yours.

Despite the crashes, the game was immensely enjoyable and I don't intent on quitting due to them. I consider them just a minor annoyance. For now.

Originally posted by bden19

having already been in a 100+ fortress battle i have one thing to say: its your end, not the game. i didn't crash. nor did i lag. the only lag i DID get was because of my garbage ass 8600gts when i had hella people on my screen, and im talking more than 80 people in a room killing a fortress boss.

 

stop bitching and upgrade your shit.

Reminds me of another forum shortly after it s games release. I ll let you figure out what game that was. Seriously, people have issues, it s not their end all the time, sometimes it can be but the game is far from perfect. It ran decent on my comp but had moments n the city etc, where it would freeze or crash and my system is good.

Originally posted by bden19

having already been in a 100+ fortress battle i have one thing to say: its your end, not the game. i didn't crash. nor did i lag. the only lag i DID get was because of my garbage ass 8600gts when i had hella people on my screen, and im talking more than 80 people in a room killing a fortress boss.

 

stop bitching and upgrade your shit.

I also do not have any issues with crashing or lag. Smothest game I've plade in ages

Originally posted by glofish

Originally posted by tryklon

The answer was, to tell us it was our problem, that the problem was our computers, outdated drivers, or simply systems below the recommended specs. 

And in what manner have you established that they are not correct in stating the above?

The vast majority of the people never have a crash in any populated area so saying that the game is totally flawed is a gross exaggeration at best, mindless QQ at worst.

The problem is with  you. It is your computer. Some tool that you run on your system  does not play along well with Aion. There could be millions of combinations at work.

 

You don't want to hear this, but that is the truth.

 

 

I have crashed several times in the cities, and I can assure you my PC is up to date on everything. I have a core i7 950, asus gene motherboard, 6 gigs of ddr3 rame 1375mhz,  and nvidia 295 GTX. 

All my drivers are up-to-date, as that is something I've very picky about. 

In no other games does my PC crash, hell I can play supreme commander with a hack that allows unlimited units, and it still runs great. I've been trying to isolate the problem for a while, but it seems like it's a cache issue with the Aion engine. But hey, I'm not the client programmer so what do I know. I guess we such just assume that all those who work at NCSoft never make mistakes :D

EDIT: The only thing that comes to mind is that I'm using Windows 7...

My machine is around 3 years old with a 8800gtx card with updated drivers and i only experience lag in the cities. Only time i have crashed was because of high latency issues. Problem could be with the ATI card drivers, try a Nvidia card and see if the problem still exists.

Originally posted by Lasciviae

I have already told you how to fix this issue in Vista 64 in another thread. You need service pack 2...

If service pack 2 fixed the issue for me - is that NCSoft's fault?

No, that would make it MICROSOFT's fault!

Posting this crap is inane....

Im not even using windows vista, lol

Either way, im happy to see many users of this forum have crashes, in aionsource theres alot more, obviously, since its the forum we use to post technical suport things

Another example posted today: "During Fortress Siege attempts last night. We were fine until Asmodians showed up. And literally when 1 person crashed, so did half our legion of 80. Constantly everytime Asmodians showed up we would crash. No matter how high or low the settings were, it seemed to crash more when we did shift+f12 then just keeping it on. And no one has any 1 thing similar to the other that could point to why. This is a server/client problem."

And what about this? Are anyone ganna say his specs are not enough for the game?

"Add me to the list of users having the same problem

Intel Quad Core 2.8Ghz
8GB Memory
Windows 7 64 Bit Pro
ATI 4870x2 with latest drivers v.9.9"

 This is a new development for those saying thats our problem and not client problem.

This is a post from another user, i hope theres no problem in posting it here, its on the last page of the first link i provided inc ase anyone want to check it out.   Read it from the bottom up since its a reply e-mail with 2 or 3 replys

"well heres my talk with ncsoft so far about the issue through customer support. Just replied to the latest message seems the response rate is 24 hours or just slightly more, ill reply back here with the response.

Subject
Client Crashes - Memory Leak

Discussion Thread
Response (Mike L.) 10/07/2009 07:29 PM
Hello -----,

When you noticed the Ram usage going over 2GB what were you doing in game exactly? Also does it do this all the time or is it just when you go to specific areas? Can you also provide us with a screenshot of the task manager showing the high memory usage?

Regards,
Mike
NCsoft Technical Support
Response (Robert) 10/06/2009 05:51 AM
Hi -----,

Thank you for contacting NCsoft Technical Support.

I am escalating your ticket for further assistance. Once your ticket has been reviewed someone will be in contact with you as soon as possible.

Regards,
Robert
NCsoft Technical Support

Billing and Technical Support can be reached via phone,
Monday - Friday, 12pm - 5pm Central at (512) 225-6359.
Customer (-------) 10/05/2009 02:15 AM
Hi this is becoming now a very serious problem. 100s of people are suffering from client crashes but are blaming graphics cards and drivers but I have managed to locate the real problem.

The problem is a memory leak in the game engine where textures are the main cause of it. Aion is a 32 bit app but is trying to take more ram than is allowed. A 32 bit application is not allowed by windows to use more than 2GB of ram, if you have exactly 2GB of Ram you might not crash but most people like me have alot more.

Aion detects that we have more ram and as soon as it reaches 2GB it tries to take more then crashes and it ALWAYS crashes when it reaches using 2GB of ram.
I have 6GB of ram and I wouldn't mind it taking more but it can't as its a 32bit application. However aion shouldn't need more than 2GB of ram it keeps eating ram because theres a leak somewhere and I believe it is linked with the textures.

My computer specs
Windows 7 64 Bit
Intel Core i7 920 @ 3.6ghz
6GB Tri-Channel Ram
Nvidia Geforce GTX 260 latest drivers
Directx 9 is fully updated using the march 2009 SDK
directx10 and 11 updated as well

Please can you forward this to the technical department and also can you please arrange for someone to address the problem so people know a fix will be on its way.

Question Reference #091005-000802
Category Level 1: Technical Support
Date Created: 10/05/2009 02:15 AM
Last Updated: 10/07/2009 07:29 PM
Status: In Progress
Department: Tech Support
NCsoft Account: Unknown
Game Account: Unknown
Operating System: Unknown
Character Name:"

There you go folks, someone has found the memory leak...

 op  it is you i run this game with gameguard and it plays fair yes in citys we get once in a while lag issue but 

i know when that happenh its someone around me who either

try to hack aion

computer too low 

connection too low

or all of the above 

and i heard that when gameguard is removed those issue you pointed out happens more often 

by the way if you got SLI (nvidia)go update your gcard driver sli support for aion was released this week

Originally posted by drbaltazar

 op  it is you i run this game with gameguard and it plays fair yes in citys we get once in a while lag issue but 

i know when that happenh its someone around me who either

try to hack aion

computer too low 

connection too low

or all of the above 

and i heard that when gameguard is removed those issue you pointed out happens more often 

by the way if you got SLI (nvidia)go update your gcard driver sli support for aion was released this week

...

Originally posted by tryklon

Originally posted by drbaltazar

 op  it is you i run this game with gameguard and it plays fair yes in citys we get once in a while lag issue but 

i know when that happenh its someone around me who either

try to hack aion

computer too low 

connection too low

or all of the above 

and i heard that when gameguard is removed those issue you pointed out happens more often 

by the way if you got SLI (nvidia)go update your gcard driver sli support for aion was released this week

 

...

I second this..

............

To clarify, agreeing with tryklon.... Im sure NONE of the issues quoted are the actual problem