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Fallen Earth

Fallen Earth 

Fallen Earth  » Refund

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52 posts found
nratnam

Apprentice Member

Joined: 7/22/04
Posts: 162

 
10/06/09 3:14:14 PM#1

So the company refunds if you didn't like the game or it doesn't run from paypal if anyone was disappointed with game.

ekoe Xfire Miniprofile
metalhead980

Hard Core Member

Joined: 6/11/08
Posts: 2306

Top 5 MMOs:

EvE
SoR
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10/06/09 3:16:56 PM#2
Originally posted by nratnam

So the company refunds if you didn't like the game or it doesn't run from paypal if anyone was disappointed with game.


Do they? thats nice of them. Normally a MMO company will tell you to F**k yourself if you try to get a refund after downloading or opening the retail box.

 

Why would I play a pathetic themepark MMO when I could enjoy a masterpiece like Mass Effect, Oblivion, Fallout 3 and Dragon Age?

nratnam

Apprentice Member

Joined: 7/22/04
Posts: 162

 
10/06/09 3:21:29 PM#3

yeah it was nice off them. Its a good company but the game wasn't for me.

ekoe Xfire Miniprofile
darwa

Novice Member

Joined: 7/04/04
Posts: 1526

10/06/09 3:31:29 PM#4
Originally posted by nratnam

So the company refunds if you didn't like the game or it doesn't run from paypal if anyone was disappointed with game.

 

Could you provide a link or something please?

nratnam

Apprentice Member

Joined: 7/22/04
Posts: 162

 
10/06/09 3:35:37 PM#5

no link i just filed a refund from paypal saying it was not as described although i only played it for 3 days. So if you had it for longer they may not refund.

ekoe Xfire Miniprofile
parrotpholk

Elite Member

Joined: 1/20/05
Posts: 1373

10/06/09 3:37:46 PM#6

 As the line goes....screenshot or didnt happen. I have never heard of a MMO company doing this without first going through your CC company first.  Even MO people had to go through their CC company when they got refunds.

maskedweasel

Elite Member

Joined: 9/24/07
Posts: 1625

"Kids, try imagining how far the universe extends! Keep thinking about it until you go insane."

10/06/09 3:38:17 PM#7

 Sorry to hear you didn't like it.  It was good of them to refund though.  Wish all MMOs would, or at least give atrial on launch so people don't buy things they may not like. 

parrotpholk

Elite Member

Joined: 1/20/05
Posts: 1373

10/06/09 3:40:23 PM#8
Originally posted by nratnam

no link i just filed a refund from paypal saying it was not as described although i only played it for 3 days. So if you had it for longer they may not refund.

How exactly was it not as described? Or is this one of those impulse buys that didnt live up to what you formulated in your head it would be so you claimed fraud through paypal? 

maskedweasel

Elite Member

Joined: 9/24/07
Posts: 1625

"Kids, try imagining how far the universe extends! Keep thinking about it until you go insane."

10/06/09 3:49:51 PM#9
Originally posted by parrotpholk
Originally posted by nratnam

no link i just filed a refund from paypal saying it was not as described although i only played it for 3 days. So if you had it for longer they may not refund.

How exactly was it not as described? Or is this one of those impulse buys that didnt live up to what you formulated in your head it would be so you claimed fraud through paypal? 


 

Whereas its a good point that you made parrot, I mean the game lives up to what it says, but this doesn't really have to be an overblown conversation.. the guy didn't like the game, and they let him get his money back. True or False, if he feels better about it, I guess thats something. 

parrotpholk

Elite Member

Joined: 1/20/05
Posts: 1373

10/06/09 3:52:04 PM#10
Originally posted by maskedweasel
Originally posted by parrotpholk
Originally posted by nratnam

no link i just filed a refund from paypal saying it was not as described although i only played it for 3 days. So if you had it for longer they may not refund.

How exactly was it not as described? Or is this one of those impulse buys that didnt live up to what you formulated in your head it would be so you claimed fraud through paypal? 


 

Whereas its a good point that you made parrot, I mean the game lives up to what it says, but this doesn't really have to be an overblown conversation.. the guy didn't like the game, and they let him get his money back. True or False, if he feels better about it, I guess thats something. 

Sorry didnt want to overblow it. Just wondering how it misled him into a purchase is all. Sounds like he made a dispute through paypal and they refunded him much like a CC dispute would do. I have zero exp with paypal so could be wrong but doesnt sound like it was Icarus gave the refund. But as I said I have never had to use paypal so know next to nothing about it.

darwa

Novice Member

Joined: 7/04/04
Posts: 1526

10/06/09 3:53:38 PM#11

I'd like to know if the game company was contacted before the paypal dispute was filed. I think that would clarify the situation a bit.

maskedweasel

Elite Member

Joined: 9/24/07
Posts: 1625

"Kids, try imagining how far the universe extends! Keep thinking about it until you go insane."

10/06/09 3:59:38 PM#12
Originally posted by parrotpholk
Originally posted by maskedweasel
Originally posted by parrotpholk
Originally posted by nratnam

no link i just filed a refund from paypal saying it was not as described although i only played it for 3 days. So if you had it for longer they may not refund.

How exactly was it not as described? Or is this one of those impulse buys that didnt live up to what you formulated in your head it would be so you claimed fraud through paypal? 


 

Whereas its a good point that you made parrot, I mean the game lives up to what it says, but this doesn't really have to be an overblown conversation.. the guy didn't like the game, and they let him get his money back. True or False, if he feels better about it, I guess thats something. 

Sorry didnt want to overblow it. Just wondering how it misled him into a purchase is all. Sounds like he made a dispute through paypal and they refunded him much like a CC dispute would do. I have zero exp with paypal so could be wrong but doesnt sound like it was Icarus gave the refund. But as I said I have never had to use paypal so know next to nothing about it.


 

I've never refunded anything through paypal, but I would expect it to work like a credit card in that if icarus disputed it there would be some sort of dialogue over the charge or something or other.  I just didn't want this thread to turn into a witchhunt because the guy didn't like the game. I mean the game isn't for everyone, and the community for FE is so great, even on MMORPG.com its just not worth it to dispute someones preferences.  Besides,  I wouldn't think icarus is dealing with very many refunds right now anyway.

parrotpholk

Elite Member

Joined: 1/20/05
Posts: 1373

10/06/09 4:03:07 PM#13
Originally posted by maskedweasel


 

Whereas its a good point that you made parrot, I mean the game lives up to what it says, but this doesn't really have to be an overblown conversation.. the guy didn't like the game, and they let him get his money back. True or False, if he feels better about it, I guess thats something. 

Sorry didnt want to overblow it. Just wondering how it misled him into a purchase is all. Sounds like he made a dispute through paypal and they refunded him much like a CC dispute would do. I have zero exp with paypal so could be wrong but doesnt sound like it was Icarus gave the refund. But as I said I have never had to use paypal so know next to nothing about it.


 

I've never refunded anything through paypal, but I would expect it to work like a credit card in that if icarus disputed it there would be some sort of dialogue over the charge or something or other.  I just didn't want this thread to turn into a witchhunt because the guy didn't like the game. I mean the game isn't for everyone, and the community for FE is so great, even on MMORPG.com its just not worth it to dispute someones preferences.  Besides,  I wouldn't think icarus is dealing with very many refunds right now anyway.

You are correct in what you are saying and didnt want it to go that direction either even though I suppose I could have worded it a bit better and less harshly. Anyways bout to get off work and go home and apoc it up for a bit.

maskedweasel

Elite Member

Joined: 9/24/07
Posts: 1625

"Kids, try imagining how far the universe extends! Keep thinking about it until you go insane."

10/06/09 4:06:08 PM#14
Originally posted by parrotpholk
Originally posted by maskedweasel


 

Whereas its a good point that you made parrot, I mean the game lives up to what it says, but this doesn't really have to be an overblown conversation.. the guy didn't like the game, and they let him get his money back. True or False, if he feels better about it, I guess thats something. 

Sorry didnt want to overblow it. Just wondering how it misled him into a purchase is all. Sounds like he made a dispute through paypal and they refunded him much like a CC dispute would do. I have zero exp with paypal so could be wrong but doesnt sound like it was Icarus gave the refund. But as I said I have never had to use paypal so know next to nothing about it.


 

I've never refunded anything through paypal, but I would expect it to work like a credit card in that if icarus disputed it there would be some sort of dialogue over the charge or something or other.  I just didn't want this thread to turn into a witchhunt because the guy didn't like the game. I mean the game isn't for everyone, and the community for FE is so great, even on MMORPG.com its just not worth it to dispute someones preferences.  Besides,  I wouldn't think icarus is dealing with very many refunds right now anyway.

You are correct in what you are saying and didnt want it to go that direction either even though I suppose I could have worded it a bit better and less harshly. Anyways bout to get off work and go home and apoc it up for a bit.


 

Wish I was you about now!  Still got 2 hours before I can log in.

Wizardry

Elite Member

Joined: 8/27/04
Posts: 2205

No trespassing! Beware the Psychotog

10/06/09 4:11:36 PM#15
Originally posted by parrotpholk
Originally posted by nratnam

no link i just filed a refund from paypal saying it was not as described although i only played it for 3 days. So if you had it for longer they may not refund.

How exactly was it not as described? Or is this one of those impulse buys that didnt live up to what you formulated in your head it would be so you claimed fraud through paypal? 

Ahhh,not as described.Hmm i just can't take myself to outright lying to get a refund but i sure would like one,becasue i do not see me playing this game anymore.I have owned it for about 48 hours i guess.

How did the OP get his refund?i find it hard to believe they are outright handing over refunds,and i'm not about to lie to get one.The game is pretty much what i expected my gut feelings are seldom wrong,there is just a lack of content or anything to keep me coming back,nothing seems fun to me.

If Crafting was done better,i would probably keep playing,as the combat is rather ho hum,an that is the part i look to the most.I'm a combat junkie with a touch of crafting,that is my fun for a game.Well i could get into a diplomatic type game also,sort of like RTTK type of game.I guess it could use some mercenaries for hire,i think the game actually might have it,but it will be darn hard to keep my interest long enough to see it.

Someone mentioned i'm a dummy cus my mount has space ..lol,ya 16 spaces,that goes a long way to keep me out in the field longer...lol.I want to play free wheeling,i like to stay out in the field for almost ever,heck i don't much like the usual boring quests because it means i have to waste my life tripping back n forth between them.

I think it would be cool in a game like this ,to have say the giant DUNE worms come out of the ground,or heck even skeletons spawn to life in a graveyard ect ect,you see my vision.This is why too much realism does not sit well with me.I like realistic outcomes but not the genre so much ,i tend to like Fantasy where you can create ideas that go outside the box.99% of the mobs look like they have been plotted into a map rather than give me any post apoc feeling.

I guess to sum up my feeling is the game has a console generated feel to it,did not give me the eerie scary feeling of wandering through towns and not knowing what to expect.Heck i could see the mobs ,they pretty much stand there .The combat loses my interest not just the lack of mechanics ,but the enemy tends to slide on the vertices,there is no realistic movement by the enemy AI,i guess it lacks enough animations to make it look better.Sure they swing the weapon decent,but the rest of it is weak.

Frostbite05

Elite Member

Joined: 9/15/08
Posts: 998

10/06/09 8:17:00 PM#16

the game is a niche game but the description basically nails what the game is. Not sure what the OP expected.

twhint

Hard Core Member

Joined: 4/23/05
Posts: 551

10/06/09 9:12:29 PM#17

Well, there goes his credit report.

Somnulus

Hard Core Member

Joined: 8/19/04
Posts: 338

10/06/09 9:45:11 PM#18
Originally posted by Bribarian

This is why MMOs need a free trial or a test server.

But I guess as long as suckers will run out and buy the game at launch they won't do this.

 

They won't have free trials at release  because people will spam create / abuse free trials to gold farm, mat farm, etc., ad nauseam and never pay a single cent to play.

Meanwhile, the developers continue to pay for their servers, server maintenance, graphic artists / 3D artists/ game designer / programmer salaries.

Yup, those stupid developers. How silly to think they'd actually like to pay salaries and make some money after spending  2-4 years of investment capital on developing a game.

 

Abbatoir / Abbatoir Cinq
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----------------------
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thecipher

Apprentice Member

Joined: 9/27/09
Posts: 16

10/06/09 10:00:38 PM#19
Originally posted by Wizardry

... I think it would be cool in a game like this ,to have say the giant DUNE worms come out of the ground,or heck even skeletons spawn to life in a graveyard ect ect,you see my vision. This is why too much realism does not sit well with me.I like realistic outcomes but not the genre so much ,i tend to like Fantasy where you can create ideas that go outside the box.99% of the mobs look like they have been plotted into a map rather than give me any post apoc feeling.

 

Nothing to add to the OP's post, but I thought I'd touch on this comment here: The game does have giant worms that come out of the ground. They're called 'sandworms' (original, I know), but they're around places like Oilville. Granted, they're not as big as the ones in the Dune stories, but they're large enough, and fast enough to give you a good startle.

Also, while there may not be animated skeletons, there are fun hidden places to find - for example an abandoned hospital filled with zombies, somewhere in Sector 1. By Needle Eye, you'll run into giant flesh-eating mutant fungi, and I'm sure there are lots more encounters like that to be had.

Airwren

Apprentice Member

Joined: 5/12/08
Posts: 326

10/07/09 1:38:28 AM#20

Heh, I downloaded this game tonight from Direct2Drive after reading some of the information on the website and seeing some of the screenshots etc.  I thought, what the hell, I'll give something different a try.  Hmm, I have come to stop trusting a lot of the reviews that are now up online regarding games because of some of the absolute fail that has come out about most of the newly released games.  Unfortunately in this instance I should have listened.  This is far and away the worst game I have ever played.  WOW, holy hell I'm thinking back over the last 4 hours and wondering WTF was I thinking.  The game looks bad and doesn't play any better.  Lag is fine if you want to turn down the sliders which makes the game look even worse and that's not saying much.  I sent in a dispute to Paypal asking for my money back since the screenshots they post on their main forum are not representative of the way the game actually looks and the game play videos misrepresent how the game actually performs.  I won't get my money back but at least I tried.  =D

thecipher

Apprentice Member

Joined: 9/27/09
Posts: 16

10/07/09 3:44:15 AM#21

Airwren,

It's fair enough if the game isn't for you, but it always makes me wonder why people complain so much about how the game looks and performs. What kind of computer are you using to play this? Reason I'm asking is that I'm managing to play this game on a machine that is actually a bit below minimum specs (but with a good graphics card), and I get decent to good performance, on high detail and texture settings.

Sure, I have FPS drops in the populated towns, and the client occasionally crashes, but it's really no worse than when WoW launched - And this is from a small indie company. Now, I'm not saying that because Icarus is an indie company, that it's okay to release a bugged game or anything - but their game is no more or less bugged than most other MMO's were at launch, and Icarus has already implemented a very large number of fixes and patches.

They're also continually updating, and upgrading, performance and graphics - Enough that there is a noticeable difference between launch and now, and I'm sure we'll see lots more in the future. Really though, you think that graphics like these look bad? (both are unmodified screenshots, neither are at max settings - these are the settings that I, with my old computer, are playing at).


User Deleted
10/07/09 7:01:49 AM#22
Originally posted by thecipher

Airwren,

It's fair enough if the game isn't for you, but it always makes me wonder why people complain so much about how the game looks and performs. What kind of computer are you using to play this? Reason I'm asking is that I'm managing to play this game on a machine that is actually a bit below minimum specs (but with a good graphics card), and I get decent to good performance, on high detail and texture settings.


 

LOL can play Aoc Lotro and many games at HIGH/MAX settings ok ?

not a niche game but one of the worst : the engine is catastrophic. Lag is catastrophic. 

When  a game is a mess, fanboys says = "the game is not for you" :  laughable.

Lowdos

Advanced Member

Joined: 5/03/05
Posts: 494

10/07/09 7:09:07 AM#23

The game lacks polish, so much so that I've felt the need to unsubscribe for the time being. Feels more like a Half Life mod than a proffessionally built MMO.

I don't mean to step on anyone's toes, but we're really sending out mix signals to devs by letting them think its ok to publish buggy, unpolished software.

The potential is there (that word again), but this game needs another good year in the oven to be worth my while as a paid member.

(PS- I do like the game)

*** By the Nines! The cat's in the bag and the bag's in the river! ***

DonnieBrasco

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10/07/09 7:12:33 AM#24
Originally posted by Lowdos

The game lacks polish, so much so that I've felt the need to unsubscribe for the time being. Feels more like a Half Life mod than a proffessionally built MMO.

I don't mean to step on anyone's toes, but we're really sending out mix signals to devs by letting them think its ok to publish buggy, unpolished software.

The potential is there (that word again), but this game needs another good year in the oven to be worth my while as a paid member.

(PS- I do like the game)


 

Yes, we can make them work another year w/o publishing, and then go bankrupt, and not release anything at all. Would you prefer that?

If this was an MMO from a big name developer, I'd do the same. However, to leave now and wait is the worst thing you can do. I choose staying, enjoying the good aspects while supporting the game and the devs, so they will have the means to fix/improve/develop. If it's not happening - I leave AFTER.

Just my 2 cents.

DB

Denial makes one look a lot dumber than he/she actually is.

nratnam

Apprentice Member

Joined: 7/22/04
Posts: 162

 
10/07/09 8:11:23 AM#25

I didn't lie about any apsect. IN my comment i left i said the game had major lag/fps issues making unplayable at times and when i was in it would client crash after a while. The minimum i woul expect any game to do is actually run smoothly. Thats not a lot to ask.

ekoe Xfire Miniprofile
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