and now add the non-headstart players trying to log in.  You ever get the feeling this was a prerelease sales ploy to see how much cash they can nab to fund GW2?

you have been killed by [NCSoft.]

[NCSoft] says: PWND.  NOOBLET!! THX FOR THE LEWTS.

(NCSoft begins teabagging you and NCWest begins camping your kisk)

AION devs did the right thing.

I haven't had to wait in a que yet, but I'd rather wait in a que than log into a server than turns desolate after 2-3 months (like WAR). Let them do their number crunching and implement servers only when those numbers show that it's necessary.

Originally posted by nate1980

AION devs did the right thing.

I haven't had to wait in a que yet, but I'd rather wait in a que than log into a server than turns desolate after 2-3 months (like WAR). Let them do their number crunching and implement servers only when those numbers show that it's necessary.

afk shop mode since headstart launch?

Here's an idea:

The length of time spent waiting in queues gets doubled then added to your billing date as free time.

So spend 8 hours in queue, get 16 more hours of free time.

:)

Won't happen, but it'd make some people happy.

I know my "headstart" wasn't much of a headstart.

Originally posted by LexStriker

Even though I understand what NCSoft was saying in this interview, I have admit that they really disappointed me on this one. I had always thought of NCSoft as being one of the better gaming companies out there, based on their handling of Guild Wars... but the release of Aion has made me rethink my position. One of the benefits to pre-ordering was to get online a few days early to get a jump on those who did not pre-order... a kind of additional reward for pre-ordering besides getting into the Beta. However, in the 'very fine print' there must have been the qualification of 'if you are able to logon, that is'.

After reading the response by one NCSoft Community Service Rep to the queues and disconnects involving the Servers, I was totally disappointed again. They said that the early release was a total success (of which I immediately thought 'for whom?'). They went on to say that all this was totally expected; and that in time, all these problems will somehow just go away. So we as pre-order customers are to ignore the fact that some of us will not be given the two days of pre-release time as advertized, and that NCSoft just shruges this off as 'oh well... ignore the man behind the curtain and please enjoy the Emporer's new clothes!!!'.

When I logged on Sunday Night, ALL the Servers were marked as 'High' and trying to connect to a Server was more than likely to cause a time-out disconnect. From a customer experience perspective, I do not consider this a success. I was not about ready to wait 3 hours to login to any game. That is a flatout waste of my time... of which I value. I just feel sorry for those that took time off from work and such to level, and ended up wasting most of their time just waiting to get in.

Again, I am just totally disappointed in how the release of Aion has been implemented and have lost faith in NCSoft as a customer oriented company as they had shown with GW... sorry. I just hope GW2 is better managed and implemented. At least for me, this was just a total 'dis' to a loyal Aion customer base by NCSoft. What was advertized was not delivered... period.

 

GW2 will be awesome, and, notsaying anything in favor of/against NCSoft, but do remember that GW/GW2 is owned by ArenaNet, even if NCSoft is supporting them.

I do have to agree, that technical issues aside, from a customers perspective, they were garaunteed 2 day game time before launch...  so, i think its something NCsoft should make up for.  All in all, I really do like AION and I know all the hardwork they are putting into the game, specially the community dudes.   I'll be in AION for some time, at least until GW2 comes out.  :P

Originally posted by blackthornn

Originally posted by nate1980

AION devs did the right thing.

I haven't had to wait in a que yet, but I'd rather wait in a que than log into a server than turns desolate after 2-3 months (like WAR). Let them do their number crunching and implement servers only when those numbers show that it's necessary.

 

afk shop mode since headstart launch?

Nope. I log out after I finish playing. I log in around 12pm EST and back out around 10pm EST. When I eat or leave the keyboard for more than a half hour, I turn the game off. I own a home and have to pay the energy bill, so I'd rather risk waiting in a que than paying more in electric. Not to mention the stress staying logged in does to my computer. So no, I don't milk the shop system and wouldn't care if they removed it.

Originally posted by uidLuc1d

Never had a queue, oh wait, thats because I intentionally rolled on a low pop server...  like an intelligent person would do..

...you know, instead of intentionally rolling on a high pop server then spending the rest of the evening whining about the queue times on forums...

Some people like to play with their friends and so make characters on the same server, imagine that?!?  And I didn't see a queue until I logged out the first time after playing a while. It's when I came back that there was indication that the server my friends and I picked was very popular with a 4+ hour queue.

Whoever they  interviewed might have been quoting the lowest wait time for queues because I had 4+ hours on the server I was on. And all servers at that time said high.  And how can they use data from other games they run when none of those games have seen this kind of numbers for pre-order.  Looks like someone screwed the pooch to me.

I will say though that other than queue times I've had no other issues with the game, I love it! I just don't like having to wait an hour every time I want to log in at prime time to play.

Here's the deal folks. Does it suck not being able to get on your guilds server? Yes. However, there are servers that you can log in on and play right now with no queue.

You may have to change servers, and you may have to change SIDES. Asmo is over poped everywhere, elyos under poped. I play elyos on Triniel and I havent had to wait more than 20 minutes yet.

However, hate it or love it, no one can argue that THESE stats look awesome for server balance.

Originally posted by Pyrostasis

Here's the deal folks. Does it suck not being able to get on your guilds server? Yes. However, there are servers that you can log in on and play right now with no queue.

You may have to change servers, and you may have to change SIDES. Asmo is over poped everywhere, elyos under poped. I play elyos on Triniel and I havent had to wait more than 20 minutes yet.

However, hate it or love it, no one can argue that THESE stats look awesome for server balance.

time to make a website with some server names, throw in some stats, charge $10 per month (hey it's a deal) and put out a exe file that says all servers are busy, with a 5 hour countdown clock that discon's after 3 hours.  apparently ppl will pay to watch the counter click down.

When I first logged on Sunday Night and saw the 3+ hour queue for the Server my Characters/Legion was registered on... my reply was 'Well that sucks'.

Monday Night, when I logged on and saw the 3+ hour queue, my reaction was... 'now this is really starting to Suck'.

I wonder what it will be like tonight?

Bottomline... NCSoft did not live up to their advertizement of two days of leveling prior to release for pre-orders... period. I saw no warnings about queues or anything that would prevent me from logging on to the Server my pre-selection characters were registered on. This is wrong for the Aion Player base; and based on this interview, NCSoft does not seem to care. That is just not right. If customers cannot use the product as advertized, then the launch is a failure... I do not care how much the Servers are up and running. It either works or does not work... and right now, based on all the complaints I see here and elsewhere, it is not working. NCSoft, make this right!

Bottomline is that it is shameful against paying customers which the prebuying ppl are.

When i started to login today at 5pm my time in europe it was 8 hrs queue i mean come on that just sucks.

If this continues until 25 and after ill never give NC my monthly payment thats the only power we as consumers have.

Really annoyed at this, i had big hopes for this game since doin the betas with the stability in those and also the performance of the client even the god damn game guard thing i would have accepted.

But not this queue times and shops for not loggin out.

Like i said if it continues ill find another game or actually wait for star wars and hope they learn what not to do.

J

 i know its controvers and i myselve prefere an open seamingless world over instances

but i think the guildwars/ champions concept with 1 server (well technically many more) seems better and a lot more flexible.

even if you have 100 channels you still can log in directly and you wont have to worry that ud end up on a different server then your friends. i myselve are in a guild that wanted to go together and alreaddy people suffer 9h queues to log in.

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Originally posted by pguzman

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Originally posted by LexStriker

Even though I understand what NCSoft was saying in this interview, I have admit that they really disappointed me on this one. I had always thought of NCSoft as being one of the better gaming companies out there, based on their handling of Guild Wars... but the release of Aion has made me rethink my position. One of the benefits to pre-ordering was to get online a few days early to get a jump on those who did not pre-order... a kind of additional reward for pre-ordering besides getting into the Beta. However, in the 'very fine print' there must have been the qualification of 'if you are able to logon, that is'.
After reading the response by one NCSoft Community Service Rep to the queues and disconnects involving the Servers, I was totally disappointed again. They said that the early release was a total success (of which I immediately thought 'for whom. They went on to say that all this was totally expected; and that in time, all these problems will somehow just go away. So we as pre-order customers are to ignore the fact that some of us will not be given the two days of pre-release time as advertized, and that NCSoft just shruges this off as 'oh well... ignore the man behind the curtain and please enjoy the Emporer's new clothes!!!'.
When I logged on Sunday Night, ALL the Servers were marked as 'High' and trying to connect to a Server was more than likely to cause a time-out disconnect. From a customer experience perspective, I do not consider this a success. I was not about ready to wait 3 hours to login to any game. That is a flatout waste of my time... of which I value. I just feel sorry for those that took time off from work and such to level, and ended up wasting most of their time just waiting to get in.
Again, I am just totally disappointed in how the release of Aion has been implemented and have lost faith in NCSoft as a customer oriented company as they had shown with GW... sorry. I just hope GW2 is better managed and implemented. At least for me, this was just a total 'dis' to a loyal Aion customer base by NCSoft. What was advertized was not delivered... period.
 

---

 
GW2 will be awesome, and, notsaying anything in favor of/against NCSoft, but do remember that GW/GW2 is owned by ArenaNet, even if NCSoft is supporting them.
I do have to agree, that technical issues aside, from a customers perspective, they were garaunteed 2 day game time before launch...  so, i think its something NCsoft should make up for.  All in all, I really do like AION and I know all the hardwork they are putting into the game, specially the community dudes.   I'll be in AION for some time, at least until GW2 comes out.  :P

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Yes, thank you.

This is getting old. Arenanet has different people writing/designing the games. They are owned by NCSoft largely because they could not afford to strike out on their own. NCSoft knows a good thing when they have it. They just have no understand of why people love Arenanet so much. If they understood that, the games they make themselves would not be such crap. NCSoft markets and publishes the games. They give Anet a very free reign, as has been indicated by many interviews, and this is a good thing. With a free reign, the people at NCSoft can use their knowledge of what gamers actually want to make a decent game.

Originally posted by blackthornn

Originally posted by Pyrostasis

Here's the deal folks. Does it suck not being able to get on your guilds server? Yes. However, there are servers that you can log in on and play right now with no queue.

You may have to change servers, and you may have to change SIDES. Asmo is over poped everywhere, elyos under poped. I play elyos on Triniel and I havent had to wait more than 20 minutes yet.

However, hate it or love it, no one can argue that THESE stats look awesome for server balance.

 

time to make a website with some server names, throw in some stats, charge $10 per month (hey it's a deal) and put out a exe file that says all servers are busy, with a 5 hour countdown clock that discon's after 3 hours.  apparently ppl will pay to watch the counter click down.

Apparently, since they are too stubborn to switch sides or servers

3 hours i dont think so today im on a 8 hour queue.

fuking pathetic that a MASSIVELY multiplayer game has queues full stop!

Originally posted by nate1980

AION devs did the right thing.

I haven't had to wait in a que yet, but I'd rather wait in a que than log into a server than turns desolate after 2-3 months (like WAR). Let them do their number crunching and implement servers only when those numbers show that it's necessary.

I want to definitely second this. While the queues do suck, the last thing I want to see a few months down the line are server mergers and servers where the population dwindles.

Originally posted by streea

Originally posted by nate1980

AION devs did the right thing.

I haven't had to wait in a que yet, but I'd rather wait in a que than log into a server than turns desolate after 2-3 months (like WAR). Let them do their number crunching and implement servers only when those numbers show that it's necessary.

 

I want to definitely second this. While the queues do suck, the last thing I want to see a few months down the line are server mergers and servers where the population dwindles.

yeah, much better for everyone to get fed up with bullshit and quit during the first month leaving servers at a third capacity at most.

Originally posted by blackthornn

Originally posted by streea

Originally posted by nate1980

AION devs did the right thing.

I haven't had to wait in a que yet, but I'd rather wait in a que than log into a server than turns desolate after 2-3 months (like WAR). Let them do their number crunching and implement servers only when those numbers show that it's necessary.

I want to definitely second this. While the queues do suck, the last thing I want to see a few months down the line are server mergers and servers where the population dwindles.

yeah, much better for everyone to get fed up with bullshit and quit during the first month leaving servers at a third capacity at most.

Actually it is better. If people leave, then they leave. But merging servers affects those who remain, the people who are actually interested in sticking with a game. Subscribers past the first month > nerdrage quitting players.

 

Actually it is better. If people leave, then they leave. But merging servers affects those who remain, the people who are actually interested in sticking with a game. Subscribers past the first month > nerdrage quitting players.

Utter nonsense.  When AION does the math and cries over the lost revenue, they will have set a record for lowest % ever for an MMO translating pre-orders to subscribers.

For the past two days my queue times have been 5mins tops. First day was 1.5hrs though. Server EU-Telemachus.

Mine had a 2hour wait time, but I didn't care that much.. I gave me a chance to go out for a nice ride, eat, and drink  then settle in for some serious game time..

Queue times are at 5 hours now (On triniel) , go go NCSoft. 

They keep saying removing the player stores wont fix the problem, yes I agree the queues will still be there, but they sure will move a lot faster.

Disable the stores NCsoft or put a time on them. 

6:30 pm est 3:50 min que times such BS

Originally posted by Dubhlaith

 

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Ah...sorry. I got up on a box. In any case...vote with your money, that is only thing that will ever make a statement to large companies. Ever.

This is the right answer.

The people making the decisions only care about profits. Withhold your money from them, or you encourage more of the same.