Have you guys seen this?

www.dslreports.com/forum/r22180009-Darkfall-Drama-is-their-customer-support-that-bad

Is their support really that bad??

Not suprised at all.

Originally posted by Benthon

Not suprised at all.

Thank god i got a refund, but wtf are they thinking closing down the guys support tickets and his threads without helping him?  Why would a company treat their customers like that?  god...

 One of the guys (RIF) whose account was not  working sent multiple tickets and AV shut each ticket down. Turned out his account had three letters and its should have had four but the account creation page/server code has no validation whatsoever. The problem was worked out entirely by the customer and at no point did AV help or intervene.

AV customer support is none existant and is essentially lip service. There is not even a "technical" area on the forums. How lame ass is that ? AV as a company deserve to die a slow financial death if they cannot do simple things like this.

Originally posted by prow

Originally posted by Benthon

Not suprised at all.

 

Thank god i got a refund, but wtf are they thinking closing down the guys support tickets and his threads without helping him?  Why would a company treat their customers like that?  god...

plz bash the CS for thins the only way to emprove is kicking Av ass like this  good job m8

twitter this dig it spread the word

also prow u metion this refound thing every post hmmmmm i get the feeling that is a troll and u dont even got a account

Originally posted by cosy 

[..]

also prow u metion this refound thing every post hmmmmm i get the feeling that is a troll and u dont even got a account

Given that right now on the DF forums there is :

• Posts about being charged 3 times for one account
• Posts about single account and accounts (plural) from three days ago not being accessible
• Posts about support tickets which get shut down with no reason
• Moderators closing ranting posts about problems accessing accounts with no pointer as to were to go for help. 
• No forum for support/technical advice

Why would anyone want to risk buying an account. Sorry but AV stupity is right out in the open for all to see. If not having an account means your a troll then I am gald to be the biggest troll ever of DF. Least it means I have a small grain of common sense. Foolish fanboys ;)

Well, sucks for that guy, but Forumfall is good for one thing: 

"It does seem that way.

I thought only mature hardcore people played games like this?

Sometime this forum makes the WoW forum look like a gathering of MENSA members."

forums.darkfallonline.com/showthread.php

Lol.

Originally posted by cosy

also prow u metion this refound thing every post hmmmmm i get the feeling that is a troll and u dont even got a account

I did have an account, got a "refund" from my credit card company...  :)

I had a great time thx to Darkfall and its forums, never played the game.......... but who wants to play the game if you can have tons of fun reading about it.

Originally posted by Darkor_hXc

I had a great time thx to Darkfall and its forums, never played the game.......... but who wants to play the game if you can have tons of fun reading about it.

haha nice... i had an account YET the forums were actually better than playing the game ;)

Prow, how come many of the negative threads about darkfall seen on the general dicussion frontpage  atm is made by you? Enough with the hate, start lovin'.

Originally posted by prow

Originally posted by Darkor_hXc

I had a great time thx to Darkfall and its forums, never played the game.......... but who wants to play the game if you can have tons of fun reading about it.

 

haha nice... i had an account YET the forums were actually better than playing the game ;)

Pretty sure of that, "fail moderators" FTW xDDD

I'm pretty sure the same OP posted this in dfo forums. you have much spare time sir. If I dont like a game, I avoid it. But guess others love discussing games they hate. something I'm come to learn here at darktroll forums here

Originally posted by PatchDay

I'm pretty sure the same OP posted this in dfo forums. you have much spare time sir. If I dont like a game, I avoid it. But guess others love discussing games they hate. something I'm come to learn here at darktroll forums here

You seem to love Dark-n-Fail so much that you spend a lot of time here counter trolling instead of playing and therefore avoiding the game.

Must be a really great game for the 4 or 5 of you to spend every moment of the day on here vs in the game. Guess you are all trying to avoid it.

guy still cant get his account fixed..

Ignore patchday, he doesn't have an account. He just likes to stir the pot here and pretend.

Originally posted by PatchDay

I'm pretty sure the same OP posted this in dfo forums. you have much spare time sir. If I dont like a game, I avoid it. But guess others love discussing games they hate. something I'm come to learn here at darktroll forums here

Do what?

I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

edit:  /sarcasm off  , for clarity.

Originally posted by rav3n2

I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

So a hardcore pvp game doesn't have to have any customer support or it would be a carebear game?  lol fanboy ftl...

What is really sad about the guys problem is the amount of support he gets from his fellow players, none whatsoever, they infact turn on him for having a short name.

Rather than look at the problem these ppl are more interested in berating/belittling this guy, I guess if it isn't happening to one of those giving the OP grief then everything is fine.

Originally posted by rav3n2

I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

EPIC POST!

so funny its almost as I wanna use it in my sig, "hardcore games dont have support carebears do"

like "Cant get the game to work"

response

"you tried hitting the computer a few times?"

response

"yea but it doesnt work if only they had customer support"

response

"customer support is for carebears buy a new game and computer thats how we hardcores do it.. remember cost must be 1337$"

response

"hmpf not again..."

Originally posted by rav3n2

I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

Wow that is pathetic... you are doing the Darkfall fanbase no favors with a statement like that.

Originally posted by qbangy32

What is really sad about the guys problem is the amount of support he gets from his fellow players, none whatsoever, they infact turn on him for having a short name.

Rather than look at the problem these ppl are more interested in berating/belittling this guy, I guess if it isn't happening to one of those giving the OP grief then everything is fine.

 

Yea, pathetic ehh?  They probably have the worst community I have ever seen.  I thought the AOC forums were bad, those are worse...  everyone is trying to defend their game YET attacking people who have problems that want to play themselves...

geez...

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Originally posted by PapaB34R

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Originally posted by rav3n2
 
I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

---

EPIC POST!
so funny its almost as I wanna use it in my sig, "hardcore games dont have support carebears do"
like "Cant get the game to work"
response
"you tried hitting the computer a few times?"
response
"yea but it doesnt work if only they had customer support"
response
"customer support is for carebears buy a new game and computer thats how we hardcores do it.. remember cost must be 1337$"
response
"hmpf not again..."

---

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Originally posted by natuxatu

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Originally posted by rav3n2

I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

---

Wow that is pathetic... you are doing the Darkfall fanbase no favors with a statement like that.

---

 
 
Looks like everyone missed my sarcasm sorry about that. Fixed the original post to make it clearer.
 

Originally posted by rav3n2

 

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Originally posted by PapaB34R

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Originally posted by rav3n2
 
I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

 

 

---

 

EPIC POST!
so funny its almost as I wanna use it in my sig, "hardcore games dont have support carebears do"
like "Cant get the game to work"
response
"you tried hitting the computer a few times?"
response
"yea but it doesnt work if only they had customer support"
response
"customer support is for carebears buy a new game and computer thats how we hardcores do it.. remember cost must be 1337$"
response
"hmpf not again..."

 

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Originally posted by natuxatu

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Originally posted by rav3n2

 

I guess this is harcore Customer Support for a hardcore game, you guys are just carebear, go back to WoW support system tbf!

---

 

Wow that is pathetic... you are doing the Darkfall fanbase no favors with a statement like that.

---

 

 
 
Looks like everyone missed my sarcasm sorry about that. Fixed the original post to make it clearer.
 

Makes more sense now :)