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Final Fantasy XI

Final Fantasy XI 

The Airship (General)  » Can't log in

4 posts found
Dracain

Novice Member

Joined: 5/28/08
Posts: 23

 
2/08/09 11:06:07 AM#1

I need a little help with loging in, basically I am trying to log in after registering my my account and entering my free trial code, but every time I try to log in I first type in my member password and it works but when I enter the PlayOnline password and it says that I have missentered my username or password, now I know I haven't screwed up my username since it doesn't even ask me for it and I type in the password I enter, but nothing.  So I am asking if anyone knows something to do if they forgot their password or something, so I can get a generated one and enter the game.  Any info is appreciated. 

ic0n67

Elite Member

Joined: 4/23/08
Posts: 616

2/09/09 10:31:48 AM#2

Your POL username is a combination of 4 letters and 4 numbers. Something like ABCD1234. Is that what you are typing in? Also POL has two passwords. One is used to log in your account to the server. The other is a password specific to that computer. Just some added security if you are on a public computer.

I have no used the free tiral, but others here have so they might be a little more helpful with that kind of issue.

Dracain

Novice Member

Joined: 5/28/08
Posts: 23

 
2/09/09 4:22:05 PM#3

Thanks for the info, but were do I get this 4 letter 4 number username and both the passwords? or do I just come up with them myself?

NotArkard

Lord of the Rings Online Correspondent

Joined: 3/08/07
Posts: 165

2/09/09 4:35:56 PM#4

The POL ID is assigned by PlayOnline, you do not choose it yourself. You create a POL ID by registering for the service. I assume you've received a registration key for the trial already.

Here thar be the trial FAQ. Yarrr. Here ye get yer free trial code e-mailed to ye. If'n ye be in Europe, ye go here, instead.

Why did I type all that like a pirate? I don't know, either.

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