WAR (Warhammer Online)

This only applies to the US/Non GOA version of the game.  GOA and EU have a longer grace period.

Mythic actually went through with cutting off the grace period this morning at 7am after their site had clearly stated it would last until the 22nd.  Anyone who ordered from Amazon most likely won't receive their key/game until early next week and will be locked out all weekend.  They did not announce this until the orders were already shipped yesterday and the day before. 

This is horribly bad business and I am really dissapointed in Mythic.  I expect this kind of crap from EA or Funcom, but it is uncharacteristic of Mythic.

If you need to play this weekend, all online shippers that I know of will give a full refund if you refuse the shipment when it arrives.  You can then go out today and pick up a retail copy to use, but because of this Mythic's first weekend sales will be innacurate.  The lady at Amazon.com said she had already talked to many people today regarding this.

Heads up! There are reports that Amazon.com customers will be able to get trial codes to extend the grace period. Someone at warhammeralliance.com said they will be available after 11am today so if you are with Amazon.com call and try to get a trial code. I haven't confirmed this, but it seems legit because a number of people are talking about it.

This is from an IGN thread.
Quote:
The "Warhammer" phone number is

703-934-0169

call them and get the extension code ... after 11AM EST Again this is unconfirmed, but the phone number is some kind of Warhammer support line.

EDIT:  Quoted from diaboyos who quoted Mark:

Folks,

Good, bad or ugly, Mythic has always had the integrity to stand up for what we think is the right thing to do in any situation. I don’t expect everyone to agree but I’ve never intentionally made a decision to hurt the community and/or our players and I don’t intend to start now. For the last couple of days we’ve been dealing with a very difficult and complicated situation. Sadly, there are lots of moving parts and sometimes it takes both a bit of elbow grease to get things working properly. Here’s where we stand right now. As of this morning, we deactivated a large number of accounts and ended the Head Start for our game. At the same time, we’ve been in touch with the retailers, both online and brick-and-mortar, and while we are getting great data on the number of people who will get their game today; there is still a relatively small number of people who won’t be able to get them due to shipping issues (no matter what the issues are, whose fault, etc.). So, after a lot of conversations I’m happy to announce that over the next few hours we are going to extend the grace period for all customers of Amazon, GoGamer and the EA Store till the 22nd of September. Based on the data we have gathered, these companies account for just about all the customers that were concerned about their chance to get into the game today. Thus, if you currently have an account with us, you’ll be able to get back into the game while you wait for your game to be delivered. Of course, all characters are still intact and no billing of any credit card has taken place (it couldn’t, the account still has free time on it) since the accounts were simply deactivated not wiped. We have been assured by all the brick-and-mortar retailers that they got their shipments in the stores already so if you needed to go to a store to pick up your game, the units are in stock everywhere. We will be monitoring the situation closely over the next twenty-four hours of course.

As I’ve said countless times, we will do the best we can in any situation to make it right and I hope you agree with have done so again. I thank the community for its support, especially for this rather thorny problem.

Mark

I have my key but tend to agree with you. There was supposed to be a 'reasonable amount of time' to get the keys.

I can see this pissing off a LOT of people. Should have waited at least through the weekend.

Dam that suck's , i was just about to login too . I wont be able to get mine to early next week also , so looks like no WaR all weekend heh .

i'm trying to ENTER my key... but i keep getting page errors...

I ordered off amazon got 2 games one got here on the 16th the other on the 17th

it states on the war-europe site 7 days for pre-order, 14 days for collectors edition.

I have the CE, anyone here reporting this issue buy the CE edition as I have not received my box and this would really really annoy me!!

Originally posted by myrlar

i'm trying to ENTER my key... but i keep getting page errors...

Me to. Either the registration server is borked or too many requests are hitting it at once. (Probably the latter). Least you answered my next question that it's not just me.

Originally posted by Digna

Originally posted by myrlar

i'm trying to ENTER my key... but i keep getting page errors...

 

Me to. Either the registration server is borked or too many requests are hitting it at once. (Probably the latter). Least you answered my next question that it's not just me.

 

Thank god its not just me either

I ordered from Amazon and have also, already received my game.

I got my pre-order off of Direct2drive, and they haven't sent the retail-key's out yet. I bought another copy after la