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 Thread (13 posts)
spidey2_fan  8/12/08 7:17:45 AM

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Joined: 9/28/04
Posts: 3

How long is too long to wait for a response from Turbine CS? I have been unable to update the game for a week and a half now and I sent a CS on day one. For some odd reason the Forum Administration over at LotR have decided to close forum registration so I can not seek help on the forums. What is my next step?

 

Just in case anyone else has seen this problem, I lauch the game client and get to the Update Programs portion of the patching process. It stops with an Update error occured: browser/res/samples/beeptest.html or unable to locate required http header) messages. I have gone as far as re-installing the software twice with no luck.

 
jarish  8/12/08 10:26:48 AM

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What OS are you using?

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Bedlem3342  8/12/08 10:47:52 AM

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Posts: 195

Cowards die many times before they truly perish, yet the valiant only taste death but once.


turbine CS has a live chat service that is very helpful ill try to find the link for you.


Fill us in with whats happening t your client , we need more details.


Currently Playing:
Lord of the rings online

Have played:
Vanguard~saga of heroes
EVE online
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spidey2_fan  8/12/08 3:00:46 PM

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I am using Windows XP SP2.

I am lauching the patcher from the quick-bar, I get the splash screen which fades into the patching screen.

 

Game Update Progress:                Status

Connect                                             DONE

Examine Programs                         DONE

Update Programs                           0%(9/134)

An update error occured:

browser/res/samples/beeptest.html

And then it sits there, reconnects and stops with the same error.

 
jarish  8/12/08 3:09:36 PM

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Posts: 524

Hm...never seen that before. IS there a virus program problem. Have you made turbineenvoker.exe an exception?

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Brandywine Global LFF chan "/joinchannel glff"

Bedlem3342  8/12/08 3:35:27 PM

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Joined: 10/18/07
Posts: 195

Cowards die many times before they truly perish, yet the valiant only taste death but once.


Originally posted by spidey2_fan
I am using Windows XP SP2.
I am lauching the patcher from the quick-bar, I get the splash screen which fades into the patching screen.

Game Update Progress: Status
Connect DONE
Examine Programs DONE
Update Programs 0%(9/134)
An update error occured:
browser/res/samples/beeptest.html
And then it sits there, reconnects and stops with the same
error.

Could try uninstalling the game then reinstalling it, that would be my guess. but whatever you do, DO NOT SYSTEM RESTORE! It will F all the files up and you will be screwed.

Currently Playing:
Lord of the rings online

Have played:
Vanguard~saga of heroes
EVE online
City of Heroes

jarish  8/12/08 3:38:48 PM

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Apprentice Member

Joined: 4/15/08
Posts: 524

hes reinstalled twice now

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Brandywine Global LFF chan "/joinchannel glff"

v2guy  8/13/08 2:22:49 PM

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Joined: 4/09/08
Posts: 43

 

Not sure if this helps, if you have a bad file, mabe look up the Lotro folder, delete it and load agin.. Cause i have loaded a game and delete it and still had the folder old one in there..

Hope this helps,

Tom

 

 
solareus  8/13/08 3:27:12 PM

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Posts: 2279

"Eye for an Eye"

Try updating using the lotroinvoker.exe  in the lotro directory.

anthony3407  8/17/08 9:16:13 AM

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Joined: 11/21/06
Posts: 18

Sounds like a corrupted file thats not getting deleted when he uninstalls. I would uninstall and then check for LOTRO files that arent deleted by it on the main drive. Then reinstall.

Anthony

Taniquetil  8/17/08 9:26:23 AM