Originally posted by kazamx

Well, as a mod on the AoC forums, i can tell you it's against the Eula to post information about your account.  An example of this is to say that you are quitting the game, and canceled your subscription.

 

And this is why AOC forums are screwed. They need to train the morons they have working on the boards. This guy is an idiot. Just think for a moment and you can see how if he really does believe what he says the forums are just going to remain a laughing stock.

He believes saying you cancelled your account is against the EULA because your not allowed to talk about your account. Your not allowed to say your leaving because your talking about your account.

if I say I subbed for a year and love he game then he would ban me because I am talking about my account. If I helped a guy with account problems and told him how I fixed mine he would ban me for talking about my account AND the guy asking for help, because its talking about his account.

If this guy honestly believes that talking about your account is wrong, then he should be named shamed and kicked from the mod team.

Do you work in the Accounts department.? end of subject.

Originally posted by Dkevlar

Originally posted by Aguitha

 Maybe communism is accepted in Oslo, but not in the rest of world.

Peace.

 

Not it is not. But.. I lived in Norway for some time, but... I hope this is not going to offend any norwegian, since it is not my intention, but.. well.. norwegians have a special mentality, Most  of them are not that open to other views apart the ones they have and as foreigner there, working in and for their behalf, many times i found myself crashing on "stone walls" when trying to explain that certain simple concepts and perspectives while might be valid to norway, are not shared in equal fashion by everyone. 

and strangely I worked also in sweden .. and can say that is much more easier to engage in a conversation and exchange of ideias with the swedish .  

That would explain management

Originally posted by dancord26

Originally posted by Aguitha

On the AOC forum that is.   My brother who's been playing the game since launch hit 80 last week.

Since he hit 80 he found himself bored with the lack of content end game, so he decided to quit the game, not definitively, but for a while, until they add some end game content at least.

He went to the official forum and post a very intelligent post about the reasons why he was leaving and made suggestion what Funcom should do to improve the game.

His post was well written, polite, expressing it's tought about the game.  Well FC ban him from the forum for making a critic about the game.

I played this game about 2 weeks before quitting, my brothers stick to hit for some reasons, i just can't believe a company actiing like that.   To post any cristisism about the game earn you a ban from their forum.  I lost all respect i had for this company.  Maybe communism is accepted in Oslo, but not in the rest of world.

Peace.

 

Well, as a mod on the AoC forums, i can tell you it's against the Eula to post information about your account.  An example of this is to say that you are quitting the game, and canceled your subscription.

I am not sure if I should be impressed or laugh. Pretty ballsy though.
 

If I post that I have  a bug isnt that talking about my account?

Originally posted by Jokerkaaos

I've been watching those forums (I love a good train wreck...) and I was struck by the decision to appoint various players as moderators. In fact, it ALWAYS astounds me when a company does this.

A company running a multi-multi-million-dollar enterprise should take pains to make sure that their Public Faces (forum moderators, tech support personnel, etc.) are of the highest quality. They should use letter-perfect English in print and should be able to maintain a top-notch level of professionalism in all circumstances.

I encounter this in my work all the time - more "technically-minded" people (engineers, etc.) tend to have a certain disdain for the more liberal-arts educated. In short, they think writing and communicating are for English-major girls and they find customers to be nuisances.

In gaming, this typically manifests intself on the official forums. Devs think they know how to manage customer communication because they are smart and know the game. When they find out they don't know the first thing about dealing with customers, they either clam up or hire/appoint some intern or a bunch of "community leaders" to do this job for them.

This is a HUGE mistake, but I see it constantly. Any company with an investment of this size, dealing with millions of fickle customers in a highly competitive, highly public, highly-internet-discussed industry is harming themselves immeasurably by delegating the critical duties of communication and customer service to amateurs and fans on power trips.

The above post == "win";

Bad moderators for a bad game!

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There are the rules for posting that everyone agrees to by posting on the forums.  In the rules it states Posting of any account details (especially "I've Cancelled") is prohibited.  Do not get mad at the moderators when they are following the rules that Funcom has in place.  (And has had in place since I think 2005 well before Age of Conan)  These are Funcom's rules for posting.  It isn't much different from other boards I have been to.  I don't know of a single company that allows posters to make posts about how they are leaving the game. 

This is got to be my fav. thread in the hole world lol.

Originally posted by Cabe2323

 

 

There are the rules for posting that everyone agrees to by posting on the forums.  In the rules it states Posting of any account details (especially "I've Cancelled") is prohibited.  Do not get mad at the moderators when they are following the rules that Funcom has in place.  (And has had in place since I think 2005 well before Age of Conan)  These are Funcom's rules for posting.  It isn't much different from other boards I have been to.  I don't know of a single company that allows posters to make posts about how they are leaving the game. 

then my friend you suffer from a severe case of shortsight. "Goodbye posts" are usual in most mmorpgs forum. I personally made a "i quit for  now" on wow forum, stating that i would be taking a break until WOTLK and it is still there after 2 months. Not only that but even got a humorist answer from the Community manager " it is always good to take some vacancies. See you maybe in 5 to 7 months " ( what means WOTLK would be coming around november or so). 

Even  on the "evil" SOE forums this post  are not unsual and allowed unless they present a clear provocation or insult.

I have to agree with the OP.  Funcom now has an agenda of silencing negative criticism for their game regardless of the facts.  I left the game myself, not because of the forum nazis, but because of the many overall flaws with the game and because of Funcom's lies to the public.  It's just not fun to ride on that bus any longer. 

quote:

Moderation

Moderation is not ever a topic for open forum. If you have any questions or feedback on moderation it should be addressed to the community manager or the specific moderator via private message.

For the record community Managers : Famine and Tarib don't even dare answer to PM.

Check my other posts and you'll see how a stupid moderation can lead an honest and polite player to... well have a look by yourself.

There are the rules for posting that everyone agrees to by posting on the forums.  In the rules it states Posting of any account details (especially "I've Cancelled") is prohibited.  Do not get mad at the moderators when they are following the rules that Funcom has in place.  (And has had in place since I think 2005 well before Age of Conan)  These are Funcom's rules for posting.  It isn't much different from other boards I have been to.  I don't know of a single company that allows posters to make posts about how they are leaving the game. 

Well then, I tell you which single company that allows (or most of the time: simply don't give a damn) you (at least me) to post 'I quit' threads: that's Blizzard.

I have made one when Priest was nerfed~ I posted in the main thread w/ a screenshot of my cancellation -- and nothing happens to me or my account. I actually resubscribed when they softened the nerf.

If AoC is so good, you don't need moderator to close threads -- your own players will shoot down people who quits. Have you been to WoW forums ? People are making quit posts on hourly basis, and here's how the conversation normally goes:

Quitter: "I quit. Blizzard sux."
Random Poster1: "Can I have your stuff, please ?"
Random Poster2: "Don't let the door hits you."
Random Poster3: "QQ MOAR"

Funcom, you're having a problem, and people just voice their concern -- instead, you're trying even harder to fail by opting to shoot the messenger rather than addressing the real issue.

Do a proper damage control: admit there are issues w/ the game and you're working hard to fix them. Your customers are not your enemy~ congrats Funcom: you've unlocked the achievement "Burning the Bridge".

Originally posted by Dkevlar

Originally posted by Aguitha

 Maybe communism is accepted in Oslo, but not in the rest of world.

Peace.

 

Not it is not. But.. I lived in Norway for some time, but... I hope this is not going to offend any norwegian, since it is not my intention, but.. well.. norwegians have a special mentality, Most  of them are not that open to other views apart the ones they have and as foreigner there, working in and for their behalf, many times i found myself crashing on "stone walls" when trying to explain that certain simple concepts and perspectives while might be valid to norway, are not shared in equal fashion by everyone. 

and strangely I worked also in sweden .. and can say that is much more easier to engage in a conversation and exchange of ideias with the swedish .  

This kind of post doesnt belong on a MMORPG forum....

Yes, Im Norwegian

Originally posted by Dkevlar

Originally posted by Aguitha

 Maybe communism is accepted in Oslo, but not in the rest of world.

Peace.

 

Not it is not. But.. I lived in Norway for some time, but... I hope this is not going to offend any norwegian, since it is not my intention, but.. well.. norwegians have a special mentality, Most  of them are not that open to other views apart the ones they have and as foreigner there, working in and for their behalf, many times i found myself crashing on "stone walls" when trying to explain that certain simple concepts and perspectives while might be valid to norway, are not shared in equal fashion by everyone. 

and strangely I worked also in sweden .. and can say that is much more easier to engage in a conversation and exchange of ideias with the swedish .  

Yay glad to hear you like the swedish^^

Originally posted by BesCirga

Originally posted by Dkevlar

Originally posted by Aguitha

 Maybe communism is accepted in Oslo, but not in the rest of world.

Peace.

 

Not it is not. But.. I lived in Norway for some time, but... I hope this is not going to offend any norwegian, since it is not my intention, but.. well.. norwegians have a special mentality, Most  of them are not that open to other views apart the ones they have and as foreigner there, working in and for their behalf, many times i found myself crashing on "stone walls" when trying to explain that certain simple concepts and perspectives while might be valid to norway, are not shared in equal fashion by everyone. 

and strangely I worked also in sweden .. and can say that is much more easier to engage in a conversation and exchange of ideias with the swedish .  

 

This kind of post doesnt belong on a MMORPG forum....

Yes, Im Norwegian

didn't say it was a false statement either (couldn't resist)

The rules against the I'm cancelling bs means that funcom knew they had a piece of crap, and wanted to sell it anyway. Thats what that says to me.

Originally posted by Deewe

didn't say it was a false statement either (couldn't resist)

Hehe... Maybe its true what he says, but It's impossible for me to say, because I dont have his superhuman ability to over generalize...

Btw ... All swedes should be a sleeping now, its late!

don't take it on the bad side, i actually had a decent time in norway and left behind some people i like, and ,still miss at least one  a lot.   

But if you put yourself as a foreigner, specially one hired as a consultor, where my job was, in the end, to give my views on certain aspects, you would feel yourself like bagging with your head on a wall some (many )times when doing exactly what you were hired to do.

Tho, on the course of my stay there, i also come to the conclusion that this "special" trait was more proemiment in some regions than others.

and to whoever said i liked the swedish.. well it is true.. but that doesnt mean i disliked the norwegian... like i said i liked some, one in particular alot. and i did  the same job in both countries, in sweden took me 3 months, in norway almost 5...  (made more money there:O)

Yes I love some flunky sending a message about what IS and is NOT for open discussion.

I mean on the forum of any pay to play product.

My simple response is to press cancel because..  If enough people would do that.. then we could get past the fact of who is going to say what IS and is NOT accepted.

I'm all for a clean, thoughtful discussion.. but really consumers do have the power.. aka $$'s.

Kinda like this one time a CSR type was telling me if I didn't like something I could leave.. after that game shut down.. I've always wondered if the guy is flipping burgers some where... telling people they can't have it their way.

Originally posted by Aguitha

On the AOC forum that is.   My brother who's been playing the game since launch hit 80 last week.

Since he hit 80 he found himself bored with the lack of content end game, so he decided to quit the game, not definitively, but for a while, until they add some end game content at least.

He went to the official forum and post a very intelligent post about the reasons why he was leaving and made suggestion what Funcom should do to improve the game.

His post was well written, polite, expressing it's tought about the game.  Well FC ban him from the forum for making a critic about the game.

I played this game about 2 weeks before quitting, my brothers stick to hit for some reasons, i just can't believe a company actiing like that.   To post any cristisism about the game earn you a ban from their forum.  I lost all respect i had for this company.  Maybe communism is accepted in Oslo, but not in the rest of world.

Peace.

HMMM im trying to figure this all out. Your brother comes here and posts his likes/dislikes, Im guessing he has read the many posts on here of people complaining about the lack of end game content or has read it in the chat in game, so he pushes on to lvl 80 as if he thinks things will change before he gets there. Im sure he knew what to expect when he got to lvl 80.

Cmon you can't be serious. I don't think your giving us the full story here. Id like to read his post, but im guessing your going to tell us they removed it.

sorry if i made some people mad just stating what the rules are that are enforced, i don't make them up. I'm just a volunteer.