Originally posted by icehawke

Might as well report me too then. I was in the OB and canceled my pre-order because of my experience. It felt more like an Alpha, or very early beta than release code.

your kidding me....right?

The game is fun, even with missing features.

However, Funcom did release another mmo years ago that was not finished, a little project called Anarchy Online. The launch of Age of Conan seems to have gone off much more successfully than Anarchy Online, but I suspect, subscription wise, it will follow suit.

Topic starter mentions a lot of thing supposedly wrong with the game, mentioning that there might be more issues, only less significant ones. I have to say that i think you've forgotten a major issue and i guess it's because you're not one of those unlucky ones it has affected.

That being all the people who have paid to play the game, but are currently unable to. My husband and i, and i know that so many others have expirienced the exact same thing, preordered  and paid for the game, only to never recieve it from Funcom. As so many others, we've been trying to contact Funcom for more than a week now. There's no means to get in touch with them by phone. Only option is to contact their costumer support by email, which is then never replied to. All very convinient, just not for the customers! The only ones we've recieved a reply from, is Asknet's support, but the absolute only thing they're able to help us with, is to cancel our order, which is not what we're interested in. We only want to be able to play the game that we've paid for, but are unable to, since we can't upgrade our accounts, as in order to do that, we need the retailkeys on the retailboxes that we never got.

Yes, there's also a lot of bugs and other issues with the game. A lot of quests, tradeskills etc. are bugged, but as annoying as that might be, unfortunately that is what you'd have to expect at the launch of any mmo and i'm personally not going to be the one to complain much about that. I've been looking forward to AoC for so long and i still wish to give it a chance (if at some point i'll be able to access the game again that is), as i think it has high potential and could make an awesome and very fun game.

What i can't comprehend though, is the way Funcom has choosen to handle this. Their customer support is litterally non exsistent and the way they've apparently choosen to go about this, is to flat out ignore anyone contacting them about the issue. Out of all the people i know personally and all the people i've read about on numerous forums who has the same problem, i haven't heard of a single one, who has actually gotten a reply to their requests for help. Nor has Funcom made any official notes about the problem. It's like banging your head against a wall and that is what i think is absolutely and completely unacceptable! The problem with this industry is that they hold that kind of power over people, as we're desperate gamers that will endure anything in order to get our daily fix. In most all other situations, you would never put up with that kind of treatment as a paying customer.

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Originally posted by SeanConnery
The game is fun, even with missing features.
However, Funcom did release another mmo years ago that was not finished, a little project called Anarchy Online. The launch of Age of Conan seems to have gone off much more successfully than Anarchy Online, but I suspect, subscription wise, it will follow suit.

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I agree, they got one thing right and that was a decently smooth launch. They some how forgot that having an unfinished game is going to hurt them IE AO. They learned one mistake but not the other. I guess it is safe to say Funcom's next MMO will get it both right then if you look down the path of history.

It really sucks to cause AoC had so much promise, but Funcom is making it hard for current players that already reached mid-game and end-game a reason to stay subscribed.

Originally posted by DeadlyMage

Originally posted by icehawke

Might as well report me too then. I was in the OB and canceled my pre-order because of my experience. It felt more like an Alpha, or very early beta than release code.

your kidding me....right?

No. I did cancel my pre-order for AoC and the reason was because I did not feel I wanted to spend my money and time beta-testing this (currently) pile of steaming fecal matter for the next who knows how long before it's "ready".

This is a very good game, DO buy it... actually I don't care if you do but I love it.

This guys probably crying because his class got nerfed.

Originally posted by icehawke

Originally posted by DeadlyMage

Originally posted by icehawke

Might as well report me too then. I was in the OB and canceled my pre-order because of my experience. It felt more like an Alpha, or very early beta than release code.

your kidding me....right?

No. I did cancel my pre-order for AoC and the reason was because I did not feel I wanted to spend my money and time beta-testing this (currently) pile of steaming fecal matter for the next who knows how long before it's "ready".

i guess you have never been in a mmo from release date

Originally posted by DeadlyMage

 

this game is pretty awsome compared to any mmo in its first two weeks.

 

i guess you have never been in a mmo from release date

 

WoW was better. DeadlyMage, honestly, I think you are a paid marketer. 200+ posts in less than ten days?

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Originally posted by Charvell
Topic starter mentions a lot of thing supposedly wrong with the game, mentioning that there might be more issues, only less significant ones. I have to say that i think you've forgotten a major issue and i guess it's because you're not one of those unlucky ones it has affected.
That being all the people who have paid to play the game, but are currently unable to. My husband and i, and i know that so many others have expirienced the exact same thing, preordered  and paid for the game, only to never recieve it from Funcom. As so many others, we've been trying to contact Funcom for more than a week now. There's no means to get in touch with them by phone. Only option is to contact their costumer support by email, which is then never replied to. All very convinient, just not for the customers! The only ones we've recieved a reply from, is Asknet's support, but the absolute only thing they're able to help us with, is to cancel our order, which is not what we're interested in. We only want to be able to play the game that we've paid for, but are unable to, since we can't upgrade our accounts, as in order to do that, we need the retailkeys on the retailboxes that we never got.
Yes, there's also a lot of bugs and other issues with the game. A lot of quests, tradeskills etc. are bugged, but as annoying as that might be, unfortunately that is what you'd have to expect at the launch of any mmo and i'm personally not going to be the one to complain much about that. I've been looking forward to AoC for so long and i still wish to give it a chance (if at some point i'll be able to access the game again that is), as i think it has high potential and could make an awesome and very fun game.
What i can't comprehend though, is the way Funcom has choosen to handle this. Their customer support is litterally non exsistent and the way they've apparently choosen to go about this, is to flat out ignore anyone contacting them about the issue. Out of all the people i know personally and all the people i've read about on numerous forums who has the same problem, i haven't heard of a single one, who has actually gotten a reply to their requests for help. Nor has Funcom made any official notes about the problem. It's like banging your head against a wall and that is what i think is absolutely and completely unacceptable! The problem with this industry is that they hold that kind of power over people, as we're desperate gamers that will endure anything in order to get our daily fix. In most all other situations, you would never put up with that kind of treatment as a paying customer.
 

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That is quite unfortunate and I'm sorry to hear that. I've been hearing issues about customer service as well some records taking more than 3 days to solve problems for players and one player got stuck in a zone and took funcom a week to get to him and port him out of there. Gah that had to suck.

The problem is you can't march in and demand satisfaction. What I mean is it isn't retail, so you can't march in like Home Depot and demand satisfaction and compensation for the troubles that incurred. Funcom basically gets away with murder, as well as all other Internet related companies. It sucks but they are legally able to do business this way until a large group of people have consumer affairs look into it.

Originally posted by DeadlyMage

 

Originally posted by icehawke

Originally posted by DeadlyMage

Originally posted by icehawke

Might as well report me too then. I was in the OB and canceled my pre-order because of my experience. It felt more like an Alpha, or very early beta than release code.

your kidding me....right?

No. I did cancel my pre-order for AoC and the reason was because I did not feel I wanted to spend my money and time beta-testing this (currently) pile of steaming fecal matter for the next who knows how long before it's "ready".

this game is pretty awsome compared to any mmo in its first two weeks.

 

i guess you have never been in a mmo from release date

 

And I've beta tested a number of games. In addition to the ones listed above; E&B, CoH, WoW, and a number of non-MMO games. I've been playing MMO's since Kingdom of Drakar was new (early 90's), and gaming far longer.

So are we done flexing our e-peens?

In my opinion, AoC is not worthy of my money at this time. At some point in the future it may be.

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Originally posted by DeadlyMage

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Originally posted by icehawke

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Originally posted by DeadlyMage

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Originally posted by icehawke

Might as well report me too then. I was in the OB and canceled my pre-order because of my experience. It felt more like an Alpha, or very early beta than release code.

---

your kidding me....right?

---

No. I did cancel my pre-order for AoC and the reason was because I did not feel I wanted to spend my money and time beta-testing this (currently) pile of steaming fecal matter for the next who knows how long before it's "ready".

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this game is pretty awsome compared to any mmo in its first two weeks.

i guess you have never been in a mmo from release date
 

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See Lord of the Rings Online one of the best launches in the history of MMO gaming.

Originally posted by Charvell

What i can't comprehend though, is the way Funcom has choosen to handle this. Their customer support is litterally non exsistent and the way they've apparently choosen to go about this, is to flat out ignore anyone contacting them about the issue. Out of all the people i know personally and all the people i've read about on numerous forums who has the same problem, i haven't heard of a single one, who has actually gotten a reply to their requests for help. Nor has Funcom made any official notes about the problem. It's like banging your head against a wall and that is what i think is absolutely and completely unacceptable! The problem with this industry is that they hold that kind of power over people, as we're desperate gamers that will endure anything in order to get our daily fix. In most all other situations, you would never put up with that kind of treatment as a paying customer.

 

I think part of the problem here is that FunCom is in Norway or something. It isn't British, Irish, or American, and hell their login screen isn't exactly perfect english. This may sound bad, but from now on I'm sticking with companies based closer to home.

I should have known better, I should have known better >_< especially when that guy said he never heard of a korean grinder before.

Gazentia:

Funcom is a norwegian company yes. I personally reside in Denmark though (being Norways neighbour), so i find it hard to believe that it is geographically challenges that they're facing here.

Originally posted by Gazenthia

Originally posted by DeadlyMage

 

this game is pretty awsome compared to any mmo in its first two weeks.

 

i guess you have never been in a mmo from release date

 

WoW was better. DeadlyMage, honestly, I think you are a paid marketer. 200+ posts in less than ten days?

who care how many posts i have?

and WoW was not better. i was there (it was about the same as AOC)

anyway i dont play AOC anymore. game just got a little boring for me. so please son dont try and be clever again

Originally posted by icehawke

 

Originally posted by DeadlyMage

 

Originally posted by icehawke

Originally posted by DeadlyMage

Originally posted by icehawke

Might as well report me too then. I was in the OB and canceled my pre-order because of my experience. It felt more like an Alpha, or very early beta than release code.

your kidding me....right?

No. I did cancel my pre-order for AoC and the reason was because I did not feel I wanted to spend my money and time beta-testing this (currently) pile of steaming fecal matter for the next who knows how long before it's "ready".

this game is pretty awsome compared to any mmo in its first two weeks.

 

i guess you have never been in a mmo from release date

 

Actually, I have. EQ, EQ2, SWG, LotRO, AC2, PotBS.

 

And I've beta tested a number of games. In addition to the ones listed above; E&B, CoH, WoW, and a number of non-MMO games. I've been playing MMO's since Kingdom of Drakar was new (early 90's), and gaming far longer.

So are we done flexing our e-peens?

In my opinion, AoC is not worthy of my money at this time. At some point in the future it may be.

Originally posted by Gazenthia

I think part of the problem here is that FunCom is in Norway or something. It isn't British, Irish, or American, and hell their login screen isn't exactly perfect english. This may sound bad, but from now on I'm sticking with companies based closer to home.

I should have known better, I should have known better >_< especially when that guy said he never heard of a korean grinder before

  Interesting, I hadn't seen that quote before.  You'd have to be the greenest of greens in THIS industry to not have at least heard of a "Korean Grinder".  Naturally, Funcom have been around this block a few times...so I'm positive THEY as a whole are far more familiar with the subject matter.  I'm guessing this guy was just an intern...or something.  Tell me he wasn't a designer, or something similarly important.

Originally posted by DeadlyMage

 

Originally posted by icehawke

 

Originally posted by DeadlyMage

 

Originally posted by icehawke

Originally posted by DeadlyMage

Originally posted by icehawke

Might as well report me too then. I was in the OB and canceled my pre-order because of my experience. It felt more like an Alpha, or very early beta than release code.

your kidding me....right?

No. I did cancel my pre-order for AoC and the reason was because I did not feel I wanted to spend my money and time beta-testing this (currently) pile of steaming fecal matter for the next who knows how long before it's "ready".

this game is pretty awsome compared to any mmo in its first two weeks.

 

i guess you have never been in a mmo from release date

 

Actually, I have. EQ, EQ2, SWG, LotRO, AC2, PotBS.

 

And I've beta tested a number of games. In addition to the ones listed above; E&B, CoH, WoW, and a number of non-MMO games. I've been playing MMO's since Kingdom of Drakar was new (early 90's), and gaming far longer.

So are we done flexing our e-peens?

In my opinion, AoC is not worthy of my money at this time. At some point in the future it may be.

i think someone is telling a little porky

 

A highly reasoned and well thought out response. I salute you and your glorious e-peen of forum spankery.

Originally posted by DeadlyMage

 

Originally posted by Gazenthia

Originally posted by DeadlyMage

 

this game is pretty awsome compared to any mmo in its first two weeks.

 

i guess you have never been in a mmo from release date

 

WoW was better. DeadlyMage, honestly, I think you are a paid marketer. 200+ posts in less than ten days?

who care how many posts i have?

 

and WoW was not better. i was there (it was about the same as AOC)

 

anyway i dont play AOC anymore. game just got a little boring for me. so please son dont try and be clever again

 

Huh? It's been like two weeks and you allready got bored? :S

Originally posted by Med17

Originally posted by DeadlyMage

 

Originally posted by Gazenthia

Originally posted by DeadlyMage

 

this game is pretty awsome compared to any mmo in its first two weeks.

 

i guess you have never been in a mmo from release date

 

WoW was better. DeadlyMage, honestly, I think you are a paid marketer. 200+ posts in less than ten days?

who care how many posts i have?

 

and WoW was not better. i was there (it was about the same as AOC)

 

anyway i dont play AOC anymore. game just got a little boring for me. so please son dont try and be clever again

 

Huh? It's been like two weeks and you allready got bored? :S

Originally posted by DeadlyMage

 

who care how many posts i have?

 

and WoW was not better. i was there (it was about the same as AOC)

 

anyway i dont play AOC anymore. game just got a little boring for me. so please son dont try and be clever again

 

1) I care because approaching 300 posts in less than 10 days implies that you are being paid to post.

2) WoW was better, their issues were almost wholly related to hardware.

 3) Paid advertisers don't necessarily ever actually have to experience the client/consumer end of the product.

4) I wouldn't advise you call anyone son for a couple of reasons.