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 Thread (85 posts)
sassoonss  5/21/08 6:32:23 AM

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Advanced Member

Joined: 9/16/07
Posts: 212

Originally posted by Nonnus

I had EA, converted it to retail and can get in the game, but I still can't get on the forums.  These monkeys have no idea what they are doing.  When the only support you provide is through e-mail (two day response) or forums, you darn well should allow at least read-only access to the forums.  How stupid can you be?  I defy anyone to find a phone number for Funcom in North America, btw.


Same issue here

HAd early access key  ( i did access the forums then)

Added retail key this morning and setup the account with cc details + subscription plan

When i try to log in forums it 1st says logged in and bring ups the page no authencication , activate retail key crap page

 

 

 
adamch29  5/21/08 6:35:42 AM

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Apprentice Member

Joined: 7/25/05
Posts: 24

Originally posted by sassoonss

 

Originally posted by Nonnus

I had EA, converted it to retail and can get in the game, but I still can't get on the forums.  These monkeys have no idea what they are doing.  When the only support you provide is through e-mail (two day response) or forums, you darn well should allow at least read-only access to the forums.  How stupid can you be?  I defy anyone to find a phone number for Funcom in North America, btw.


Same issue here

 

HAd early access key  ( i did access the forums then)

Added retail key this morning and setup the account with cc details + subscription plan

When i try to log in forums it 1st says logged in and bring ups the page no authencication , activate retail key crap page

 

 

You have to set a user name and password for forum access in your funcom account.  Did you try that?

 
Lokero  5/21/08 7:05:12 AM

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Advanced Member

Joined: 4/30/06
Posts: 71

Originally posted by adamch29
Originally posted by sassoonss

 

Originally posted by Nonnus

I had EA, converted it to retail and can get in the game, but I still can't get on the forums.  These monkeys have no idea what they are doing.  When the only support you provide is through e-mail (two day response) or forums, you darn well should allow at least read-only access to the forums.  How stupid can you be?  I defy anyone to find a phone number for Funcom in North America, btw.


Same issue here

 

HAd early access key  ( i did access the forums then)

Added retail key this morning and setup the account with cc details + subscription plan

When i try to log in forums it 1st says logged in and bring ups the page no authencication , activate retail key crap page

 

 

You have to set a user name and password for forum access in your funcom account.  Did you try that?


I've done this like 8 times myself in the last day or two(have retail key registered, etc.), and it just won't let me in.

 
sassoonss  5/21/08 7:27:43 AM

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Advanced Member

Joined: 9/16/07
Posts: 212

Originally posted by Lokero
Originally posted by adamch29
Originally posted by sassoonss

 

Originally posted by Nonnus

I had EA, converted it to retail and can get in the game, but I still can't get on the forums.  These monkeys have no idea what they are doing.  When the only support you provide is through e-mail (two day response) or forums, you darn well should allow at least read-only access to the forums.  How stupid can you be?  I defy anyone to find a phone number for Funcom in North America, btw.


Same issue here

 

HAd early access key  ( i did access the forums then)

Added retail key this morning and setup the account with cc details + subscription plan

When i try to log in forums it 1st says logged in and bring ups the page no authencication , activate retail key crap page

 

 

You have to set a user name and password for forum access in your funcom account.  Did you try that?


I've done this like 8 times myself in the last day or two(have retail key registered, etc.), and it just won't let me in.

lol i am not the only one

yes went over  the forum update even changed password a few times

First it says thanks for logging in and then stops it and brings to authenciation failure/ activate key page

 
adamch29  5/21/08 7:42:11 AM

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Joined: 7/25/05
Posts: 24

Weird.  I'm not having problems, but I was Early Access.  It says it's supposed to be available to all customers now, early access and retail.  They said that they would let non customers in as soon as they could.  There were over 5000 posts in the first few hours it was open.

 
sassoonss  5/21/08 8:11:08 AM

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Advanced Member

Joined: 9/16/07
Posts: 212

It 1st says

 

..... Thansk for logging in Directing you to ......

 

 

and then

 

you do not have permission to access this page. This could be due to one of several reasons:

  1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
  2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

 

 
Vetarnias  5/21/08 9:28:48 AM

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Hard Core Member

Joined: 1/13/08
Posts: 131

Just amazing.  They not only prevent you from posting on their forums (quite understandable, if you ask me), but also from reading them?

Just great.

The worst part is, if I want honest reactions on the actual game, I will not be reading there, but on other forums such as here.  What I'm looking for, however, is whether people with similar systems to mine are capable of running it in a playable state.  I don't rely on system requirement figures, as they have been known to have been woefully underestimated in some cases.  Didn't they announce them just two months ago?  Already Wikipedia is mentioning (erroneously) that you need that universally reviled piece of junkware Vista to run it.  Yeah, right.

So right now my real decision is not whether I want to play the game or not, but whether I am ready to make a blind bet as to whether or not it is going to run on my system.

I'm not the type of guy to upgrade video cards or other hardware if a game doesn't run on my machine. If a game doesn't run, it doesn't run; I'm not going to shell out additional money just to play it, especially when I don't know if I am going to like it.  In a few cases I bought games I wanted even though I knew my then-current computer could not run them, because I was planning to change computers in a year or two, and that then I could play it with all the patches already released.  But for obvious reasons, you can't do that with MMO's.

So what happens then if the game runs in a below-playable status on my machine?  Can't return it.  So my only recourse is to give it away to one of my friends with both excess time and money.  That's why I rely on forums to find out that kind of stuff.  Secrecy might actually make it worse if I do not want to take any risks.

 
kaedex  5/21/08 10:35:12 AM

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Novice Member

Joined: 4/30/05
Posts: 16

Does this mean our forum account got wiped without any warning ?

I made an account there since almost day 1 when those forums were made.. will it be possible to link the retail with the old forum account ?

 

 
Lokero  5/21/08 12:01:40 PM

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Advanced Member

Joined: 4/30/06
Posts: 71

Originally posted by sassoonss

It 1st says

 

..... Thansk for logging in Directing you to ......

 

 

and then

 

you do not have permission to access this page. This could be due to one of several reasons:

  1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
  2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

 


Getting the same page.

 
the_trout  5/21/08 3:15:52 PM

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Novice Member

Joined: 7/01/07
Posts: 82

Originally posted by sassoonss

It 1st says

 

..... Thansk for logging in Directing you to ......

 

 

and then

 

you do not have permission to access this page. This could be due to one of several reasons:

  1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
  2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

 


Same here.

I sent an email to CS, got an automated reply telling me why I couldn't access the EA ?!? Nowhere in my email did I even mention the EA. At least I got a case number. Sent another email in asking for a reply to the actual issue regarding the forum access. We'll see how it works out. Sucks, 'cause the game itself is just stupid fun. I'm having a riot but the logistics around the launch and other subsystems clearly needs work.

 
voodookhan  5/21/08 9:28:56 PM