Codemasters has announced several employment opportunities for English, French or German speaking Game Masters for their support site in Dusseldorf, Germany.

We're looking for more GMs!

Do you want an exciting career working in online gaming? If you have bags of gaming experience with strong customer service skills then this could be the job for you! We're expanding our GM team and are looking for good people to join our team.

We need people who:

• Have excellent customer service skills
• Have strong online gaming experience
• Are fluent in English, German or French (preferably a native speaker)
• Have the desire to join a fast-paced, exciting and highly dynamic team

Codemasters Online is currently recruiting English, French or German speaking Game Masters to work at our Germany-based support site in Dusseldorf.

Read more here.

How much does the job pay? Only unethical companies neglect offering a salary range.

Originally posted by RedwoodSap

 Only unethical companies neglect offering a salary range.

Originally posted by Heden

 

Originally posted by RedwoodSap

 Only unethical companies neglect offering a salary range.

lol   most dont as pay is dependant on exp.

Answer: Because they want to lowball potential employess which is what makes it unethical.

Don't waste my valuable time. I've seen McDonalds print ads with minimum hourly starting wages.

Hm, I have no idea how this is handled in US, but here in Germany you will find that most job offers have no information about payment. So this is really not unusual here.

I can´t remember a single job oppotunity I applied for that mentioned the hight, or even a range, for the payment. It is simply not done here this way. It has nothing to do with this being unethical or something.

So, in most job offers you will get asked what you are except to be paid, and hopeful you are not too far away from what the company wants you to pay.

It's the same in the UK, which is where Codemasters is located. Wages are rarely ever mentioned in an ad. Usually you hav to contact the company or the agency doing the hiring. It has absolutely nothing to do with ethics and everything to do with standard procedure. So stop grasping at straws trying to mud sling.

And I think you'll find most IT and related jobs in the US also don't list the wage they are willing to pay. McDonalds likely doesn't actually list a wage either. They say min wage, which can be different from state to state.

They were paying AD to do this job till december. And .. the salary was pretty low. something like 9,50$/h .. but that's canadian dollars, Not US or EURO. (My friend was a GM there)

I heard they are giving more, but, why they didnt keep the contract with AD if they're going to be higher.

Soo, You need to know that's something near 10$/h

Originally posted by RedwoodSap

 

Originally posted by Heden

 

Originally posted by RedwoodSap

 Only unethical companies neglect offering a salary range.

lol   most dont as pay is dependant on exp.

They already list the minimum requirements so why can't they list the minimum starting salary?

 

Answer: Because they want to lowball potential employess which is what makes it unethical.

Don't waste my valuable time. I've seen McDonalds print ads with minimum hourly starting wages.

 

 

For the love of god please stop holding a gun to redwoodsaps head and make him waste his valuable time!

They really need to go into more detail with this if they are expecting professional applicants.

For example do you have to actually work in Germany (it implies that you do) or is it possible to work from home anywhere in the world as long as you have access to the relevant tech?

What rewards are on offer?

I have 15 years high level Customer Care experience, 8 of those as a manager in high level complaints.  29 years experience playing video games, 10 years in online games.    I am fed up with my current job (37 hours a week of un-challenging repetition) so I am looking elsewhere but this tells me nothing terribly useful.

For example working in Germany = forget it (I love living by the English seaside).  Working from home = Perfect.  And no self respecting customer services processional in the UK would consider a role without being aware of the basic remuneration package.  I have been looking at job ads for several hours a day and its rare to see no data at all.

You just reply and ask whatever you want :/

on the site they ask for a CV and a cover letter, i'm only 18, almost 19, been at my first job (still current) for almost 2 years, not much experience in applying to jobs. So when they say 'CV' that would be a resume, or what exactly?

yes, a CV [Curriculum vitae] is essentially the same as a resume.  In my field, you list your major publications in your CV as well as your current research.  A resume is supposed to be a single page for readability by employers [and usually only includes former employers/work experience] while a CV can be rather extensive.

I strongly recommend limiting a CV to 2 sides of A4 paper (2 page word document).  Most job vacancies attract dozens if not hundreds of  applicants so a large CV is likely to be overlooked.

I have emailed Codemasters to find out more.  No reply so far.

It pays an okay wage, it's working for a company called Sitel/ClientLogic out of one of their offices in Dusseldorf. They are seriously short staffed at the moment and training is given for the games in questions, (Lotro, DDO, RF and AL).

If you are interested in being a GM, or rather a ticket whore, then it's a very good chance to get in the door. However it's still just customer support work, instead of a telephone you have a keyboard, don't go expecting lots of power or being able to do events or anything.

Not a great deal of interest to users of this site then really.   I would imagine that there are few of us that live within commuting distance of these offices.    Pity it does not apply to any client logic office as they are pretty widespread.

They would save a fortune if they used staff members that worked from home.  There is no doubt that the contact centres of the future will be set up that way.  I know BT are talking about it (I was on the conference call) and some organisations already do it.

Originally posted by chriswsm

Not a great deal of interest to users of this site then really.  

Only if you don't live in Germany. Luckily this is the internet and people world wide can access webpages.

Hmm!   I thought I had included the word "most" in that first line.   My bad.  Rest assured I am well aware of this internet thingy (the word Broadband appears in my current job title).

I was implying that not a great deal of the users of this site could take advantage of this vacancy as they were not physically within working range and homeworking was apparantly not on the cards.  A pity as I think most avid gamers would enjoy a career in the industry.

I am a big fan of the idea of home working having commuted 20 miles each way per working day since June 1993.  Lots of fuel and time wasted.  Hence looking for work near, or beter still 'at' home.