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tylerthedrui 12/26/07 12:23:56 PM
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Novice Member
Joined: 3/20/07
RATING MMOS: |
I need to get ahold of some number to get ahold of FSS. I signed up at release, but haven't played in a while. FSS charged me twice that month, then continued charging (I never remember getting members stuff either). There must have been a mixup with some of their billing people, and I need to get ahold of them, but they don't answer emails. |
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RedwoodSap 12/26/07 2:20:56 PM
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Advanced Member
Joined: 3/09/07
Not a retired MMORPG.com mod |
Customer service at it's finest. Bet they don't have a toll free number. |
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Kaiphas 12/27/07 5:50:37 AM
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Apprentice Member
Joined: 3/25/07 |
The same thing happened to me. I tried to cancel, but it won't let me. |
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| If you don't like it, don't play it. |
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Alekhin 12/27/07 6:57:20 PM
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Hard Core Member
Joined: 7/09/04 |
It took me about 5 seconds to find the phone numbers for support. And that's because there is a support tab on the home page. hellgate.custhelp.com/cgi-bin/hellgate.cfg/php/enduser/std_adp.php
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Kaiphas 12/29/07 6:43:05 AM
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Apprentice Member
Joined: 3/25/07 |
I already tried that number, just like everyone else. It never actually goes through to an agent and you are urged to use the electronic system. |
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| If you don't like it, don't play it. |
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