Well this game is pretty old. I mean my account is over 3 years old, yet hacking and cheating still exist in this game and everyone knows about it. So the question is, how is this possible? Is Sony to lazy to fix it, care?

A common way to cheat is by warping. So a group of us are pvping as usual on the Nagafen server and we come across a warper. He obviously gets away by warping off our screen in a matter of seconds, even though we all have 45% sow. We report him (not sure what that will do really), so I get my fraps ready for the next time we see him. Sure enough to come across him and I turn it on.

I then make this post on the forums, hoping some sort of action will be taken and that more action would be taken on cheaters by Sony (which doesn't seem to be the case from everyone that I have heard...hence the open cheating).

I post the name, guild, server, and faction of the cheater and just suggest that the GMs keep an eye on him, since he is an known cheater. Here is the vid I made.

http://www.youtube.com/watch?v=yvqMOF2qV3s

So then I get the respose:

I removed your "warper frapped" thread.

If you believe another player is behaving inappropriately in-game, please use /petition to report this.  Making accusations such as this on the forums is inappropriate as it is only a single side of the story.  Please do not make accusations regarding other players misconduct on the official forums as it amounts to blacklisting.

So yes, Sony believes a video recording of a cheater is an "accusation" and only "one side of the story" (bahahaha) yet they know that warping exists, and that people do it. Furthermore, my account is over 3 years old, and I have made about 2 posts total on the forums, so it's not like I have ever made such a post before.

It's a good game, but my last Sony game...waiting till Age of Conan and then be rid of Sony forever. The lack of caring really is a downer. Too bad really.

videos arent really a proof of anything these days..

videos has been used as harrasment so many times, its not even funny..

so

Again, I didn't state that action should be made by my video (like banning) only that they should take note of this player and keep an eye on him. The fact that they completely rejected it and dismissed it is another thing.

And if a video of a person cheating isn't evidence...then what is?

Maybe I'm reading it wrong, but from what you posted there is nothing there that supports your assertion that your complaint was rejected or ignored. Simply, the board op told you that his board is not the appropriate place to complain about such things, and gave you the information on where it is appropriate to issue a complaint. Sounds perfectly reasonable to me.

From the video, I think you have a valid complaint (although as has been said simply having video is not indisputable truth any longer), and I hope someone from SOE responds to your petition.

Let us know what happens.

I've learned a lot about SOE playing their games. I played Planetside for 2 years, Everquest 1 and 2 each a year, and a little vanguard. What I learned is SOE only cares about money and that is it. Do yourself a favor,  Avoid any SOE game.

I've sent many videos and  screenshots of people hacking and hbe abusive to SOE. And not a thing was done.  Good luck with nailing him Sionide, but don't put much work into it. They should police their own games and do their job.

A lot of companies care about money.  You have to understand though, they have to catch the player hacking before they do anything.  Like the OP suggested, they should monitor that player the next time he/she is out pvping.

I think you are wrong in your behavior. You had no proof at all that he cheated and no proof at all that nothing was done about it. Sony was right in removing your thread.

He gave you another option for recourse.  Use it and see what happens.  I'm not saying you were wrong, I'm just suggesting you try what they say and then if they don't do anything you've got all the room in the world to say something about them.

Good luck.

Although I used have a lot of fun with Sony MMO's, I now have a personal ban on any Sony game because of the customer service I have received.  This actually does not sound out of place from normal operation procedures.  Then again once your report is filed I'm not sure anyone would give you any information, nor should they.

I think any repercussions should remain between the offender and the company.  I might think you were slightly out of place, becuase on the off case where they are innocent, you have possibly disgraced that name on that server.

So you did something any other company would react the same to, that makes SOE bad.

You don't accuse people on Public Forums, try it on any other Game Forum and see how long the thread lasts.

There are official channels for this /petition /report which actually get to the people who are in charge.

Also yes a Video is an accusation and yes its a one sided story. You know there is this thing called lag.

Newsflash Age of Conan will have hackers, it will have hackers from the time it launches to the time the plug is pulled.

Like every other game on the internet, infested with scumbag hackers.

I think the ops point is it's frustrating trying to enjoy a game when people ruin it and the customer service seems to do nothing about it.  It's strange to normal people when proof is there but they won't take it into account. But I agree it happens in all games.

Originally posted by Xanrn

So you did something any other company would react the same to, that makes SOE bad.

You don't accuse people on Public Forums, try it on any other Game Forum and see how long the thread lasts.

There are official channels for this /petition /report which actually get to the people who are in charge.

Also yes a Video is an accusation and yes its a one sided story. You know there is this thing called lag.

Newsflash Age of Conan will have hackers, it will have hackers from the time it launches to the time the plug is pulled.

Like every other game on the internet, infested with scumbag hackers.

Interesting responses, and I agree with most from what was written. I am only going to respond to this poster, since he really doesn't make any real point. This isn't lag. I have played enough to know what lag is. It was warping. Why?

I have probably killed about over 3000 people in Nag with my characters, so I have pvped enough to know what lag is. But when you and your party look fine as well as everything else and you see a guy jumping all over your screen that is warping. Again, that was just one video, but we saw him before doing the exact same thing, which is why I was ready for him for fraps. Also, I was discussing what I saw with my group members and some knew this guy to be a warper and all saw the same thing I did.

Furthermore, warping is a very real issue in EQ2, and if you played it enough and saw the video you would know it wasn't a case of lag.

Anyways, yes I have talked to a few people about the issue and the concensus is about the same. Just don't bother since Sony does nothing. This evidence stands because people still do it. I saw another 70 champion FP warping today. People do it because they know the reprecussions are minimal if any. Any other respectable game would hunt down hackers and ban their account, not care about doing nothing so those cheaters keep paying subscription fees.

You mention AoC that they will have cheaters,etc. The real issue isn't that these problems exist (nothing is perfect), it's how the company response to these issues. From what I have heard from many other players (and unfortunately a positive response story can be counted on 1 hand and perhaps 1 finger) is that Sony does nothing.

Anyways, this post was more of a heads up to players thinking about playing EQ2 and other or future Sony games (fyi, this is my first and last Sony game)

http://www.youtube.com/watch?v=Go8k0qXqsfQ&mode=related&search=

There sure are a lot of videos about hacking and cheating in this game. Why doesn't SOE stop it?

How is your account over three years old?  I mean the game will be out three full years once November 9th 2007 hits?

I hate to defend sony but i also hate people who dont think about something before they post it, its ok though your mad and mad people dont think clearly.

Thing about the warping, its not easy to prosecute.  When i first bought this dual core pc and put all the goodies on the comp, my toon would have moments of normal play, super slow play, and times i could run across commonlands in a snap literally.  This went on for a couple weeks and i thought it was just sonys servers since new expansion came and it was just lag spikes.  Well it kept happening and i did some research on the forums to find sony's prefered way to patch it.  It works fine now but this can happen to many others who may not even read the forums to find out what is going on.

Your first screw up was posting information bout the toon, ie name, guild, server.  When you add a supposed violation with that name its now considered an attempt to black list that player.

Ok so you back up your blacklisting with a fraps video, good for you but not on soe forums.  A video can be altered, and we all know there are alot of mmo players with alot of free time on thier hands that doing something, like editing a picture or fraps video to ban someone, is not far past them.  Also what you percieve as warping may be your own bad video lag or connection lag.

To sum it all up, use your /petition and let the cs/gm team investigate it ......................... trust me they do ban people they find guilty of said accusation.  When say a 100 people actually use the petition system on one person then they really know something is up ............ or maybe some guy just black listed this guys name in the forums cuase he stole his node ?

You will see this kinda crap in every mmo you play sadly so ill look for the copy paste job of this post in age of conan forums soon lol.

PS sony make your petition system more user friendly.

Originally posted by lillin

How is your account over three years old?  I mean the game will be out three full years once November 9th 2007 hits?

I hate to defend sony but i also hate people who dont think about something before they post it, its ok though your mad and mad people dont think clearly.

Thing about the warping, its not easy to prosecute.  When i first bought this dual core pc and put all the goodies on the comp, my toon would have moments of normal play, super slow play, and times i could run across commonlands in a snap literally.  This went on for a couple weeks and i thought it was just sonys servers since new expansion came and it was just lag spikes.  Well it kept happening and i did some research on the forums to find sony's prefered way to patch it.  It works fine now but this can happen to many others who may not even read the forums to find out what is going on.

Your first screw up was posting information bout the toon, ie name, guild, server.  When you add a supposed violation with that name its now considered an attempt to black list that player.

Ok so you back up your blacklisting with a fraps video, good for you but not on soe forums.  A video can be altered, and we all know there are alot of mmo players with alot of free time on thier hands that doing something, like editing a picture or fraps video to ban someone, is not far past them.  Also what you percieve as warping may be your own bad video lag or connection lag.

To sum it all up, use your /petition and let the cs/gm team investigate it ......................... trust me they do ban people they find guilty of said accusation.  When say a 100 people actually use the petition system on one person then they really know something is up ............ or maybe some guy just black listed this guys name in the forums cuase he stole his node ?

You will see this kinda crap in every mmo you play sadly so ill look for the copy paste job of this post in age of conan forums soon lol.

PS sony make your petition system more user friendly.

{ Mod Edit }

First of all you say you "hate people who post before  they think" that is a bit harsh, but then again you hate yourself by your own definition. Let me clarify.

1) How can I have played this game for 3 years, if you claim that the game will be 3 years in Nov 2007, then why does my account have a veternan 3 year reward? And even if it hasn't been exactly 3 years, my point was I have been playing this game a long time. Let's not get too picky, ok. Perhaps it's been 2.5 years, is that good for you? You are really pulling at straws.

2) yes, it could have been video lag or connection lag, but again in my last post I specifically said that I talked to the rest of my party the first time we saw him and they all saw it too. Furthermore he was a _known_ warper, meaning they have seen him before and did the same thing in the past. Again, I know warping between lag, I thought I made that crystal clear, but I guess not for the slow witted.

3) and yes, I put his character info on the forum, because I wanted the GMs to investigate and furthermore for other people to see it and if they also saw it or saw him doing it before would also post "yes I saw him do it too." You said they might do something after 100 people petition. That is a joke. If that is the kind of response you think is worthy then I can see why you might defend Sony.

Look at their petition system is sucks, all one can do is really do /petition <name> no description or much of it. Do you really think this is a system designed to give feedback from the players or a system designed to be as easily ignorable as possible? Your expectations are quite low, thus I can see why Sony does what they do. The bottom feeders just accept things the way they are.

4) it's true there are people to do have a lot of time and distort videos and such for some kind of lame revenge thing (I guess). Thus, again, and I will state it again for the third time, I did not expect the ban of this person or black list, I wanted the GMs to investigate. I posted the thread with his info so that other posters could have a chance to also say "yes, I have seen it too" to confirm what I say..and perhaps make up that magic 100 people number that you think is required for any action at all on Sony's part.

If a video fraps and all the information about the character and the situation should not be given, how do you suggest one should then go about it? I guess it must look like a post stating  'some guy which I can't state the name, guild or server was doing something, which I can't show any video of, but hey take my word for it." I did the exact opposite and used evidence and specific information to help the investigation.

5) so you expect to see this copy and paste on the AoC forums? I hope so, if people care about a game and want to help the company find holes in their game. Though I really don't blame anyone but Sony. They are the ones that have not patched this exploit, and the game has been out for a long time. They are the ones that seem to not really take direct or active action against said exploit, since people still do it and openly do it. From my experience, nothing really will happen. Frapping the cheater obviously does nothing. One can't give the information (as per what you state and against the Forum rules), and one has to wait till many people report just for an investigate (100 petitions?).

You see, the problem with such a high number of petitions is as people petition and see nothing gets done, and evidence doesn't seem to matter (ie video) less people will report. For example, I won't bother reporting warpers anymore, because...what's the point.

Many people feel the same way as me that I have talked to. In fact, no one I have talked to about this has had a positive thing to say and all have gone to "don't bother Sony does nothing." You are in fact the first person that has said different, which makes me wonder...Sony employee? j/k.

Basically, its innocent until proven guilty, because its not only warping that makes you act like that and that can't just go around banning anyone just because they've been petitioned.

There was an issue with dual cores or hyperthreading or something that caused the same thing.  You needed to patch the chip (you can get banned now if you don't patch - its possible some people haven't and are unaware).

Meanwhile an 'acquaintance' of mine (through xfire) decided to try warping and got banned within 45 minutes...

Remember that SOE have a limited customer support staff - and its versus 100,000+ players.  Not very good odds.  They've patched loads of hacker methods over the years, but the cheaters keep finding new ways to do it.

I'm astounded that someone who uses an improper method to file a grievance somehow expects SOE to scramble to his assistance. The OP didn't even say if he'd followed the proper procedure once he was told what to do. He just instituted his personal ban out of righteous indignation when HE was the one who was positively in the wrong.

There is no game out there where cheaters don't exist. The best thing to do is to ignore them and not let them ruin your fun. If you get ganked by a warper, laugh it off and move on. Or call upon your faction to make his life miserable. Whatever! It's only a game.

Reread his post, second paragraph. He said that they reported him.

Originally posted by Delameko

 

Basically, its innocent until proven guilty, because its not only warping that makes you act like that and that can't just go around banning anyone just because they've been petitioned.

There was an issue with dual cores or hyperthreading or something that caused the same thing.  You needed to patch the chip (you can get banned now if you don't patch - its possible some people haven't and are unaware).

Meanwhile an 'acquaintance' of mine (through xfire) decided to try warping and got banned within 45 minutes...

 

Remember that SOE have a limited customer support staff - and its versus 100,000+ players.  Not very good odds.  They've patched loads of hacker methods over the years, but the cheaters keep finding new ways to do it.

   Limited customer support staff? and its versus 100,000+ players?, should that not be the idea of reporting, and suggesting investigation of spacific players, kinda  Narrow the odds a bit.

   Death to all Cheaters!!!!!

I think people tend to ignore the rules when they bend them and fuss about it when someone else does.  You went against the TOS of the forums.  This policy has been in place for a long time.  It's not exactly new.  Public accusations of someone in the forums always gets deleted.  Someone could go on and say that your a nose picker and they have proof.  It may be true but its still innapropriate to attempt to blacklist someone.  There are channels to go through.  Just because you /petition and someone doesn't pop out immedietly and smite them in front of you doesn't mean they aren't being examined. A GM has to actually see it to take action.  A vid will not cut it.  My brother is a wiz at making vids and he could make you pull that banana out of your arse and make it look real.  Vids don't necessarily prove it.  They do take action when they catch people.  I have seen it once in the very beginning, and once recently.