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MMORPG.com Discussion Forums

The Chronicle

The Chronicle 

General Discussion  » I know a guy who knows a guy...

3 Pages « 1 2 3 Search
58 posts found
  CaesarsGhost

Novice Member

Joined: 4/03/04
Posts: 2145

The only difference between a Troll and a Fanboi is which side of the fence they stand on.

12/20/06 11:50:16 AM#41

Actually I have taken responsibility on the occassions it was my fault after the change.

Being a CM is a thankless job normally - the people who read the posts will just read it, the people who are out to get you are normally the ones who reply.

Helpless as I am to change your mind about what I might or might not have been through, I ask you 1 quick question:
Have you ever worked Customer Service?

Like a phone service agency?  How about worked the Return table at WalMart (or equivalent store)?

Any time you can't fix something the customer jumps to "It's your fault."  Not the company you work for, or the CEO or Manager who makes that decision... it's you.  You're the front man, you're the person who stands there and takes it... it's not your fault they're returning that tricycle after the 30 day return policy, or that you don't take back used underwear because of health reasons, or that there's a 15% restocking fee on that Television.
Whatever it is... it's your fault.  And you can't do anything but sit there and preach the company line.

I'm the digital equivalent.  Doesn't matter how much I want to help, it's the company policy that can't be bypassed.  Now that this policy has changed, so has how we work with the Community.

I'm not a waiter who didn't check the table regularly to see if anybody needed refills (if you remember, I was always on the Forums basicly), I was a service representative with a "What you can/can't do" list in front of me I could not deviate from and canned answers for comon questions from somebody who'd never (and probably will never) have to sit in my position.

- CaesarsGhost

Lead Gameplay and Gameworld Designer for a yet unnamed MMO Title.
"When people tell me designing a game is easy, I try to get them to design a board game. Most people don't last 5 minutes, the rest rarely last more then a day. The final few realize it's neither fun nor easy."

  shae

Novice Member

Joined: 5/06/05
Posts: 2511

"Don''t take life seriously because you can''t come out of it alive."

- Warren Miller

12/20/06 12:14:00 PM#42

It's a well written response CG and there's not a lick of it that I dissagree with.

Yes, some "Parts" of your job suck, they are unique and yup they can't be very much fun. I, or rather "we", understand that and have understood that for a long time. But you say it's thankless and that... well that's a bit of a stretch don't you think? How often have people posted things like: "CG, we know it's rough but can you..." then fill in the blanks.

To answer your question, yes absolutely I've done Customer Service work and as a matter of fact both jobs I hold right now (in University also) are more or less CS jobs. The first is a Rep job at EBGames and the second is a QA Test for a software company. Both offer plenty of opportunity to the front line person for my perspective jobs and company, it's not always easy but I chose both jobs and I work happily because of just that, I choose to work there.

And so did you CG, you chose to work there, you chose to stay, you chose to be in that position and with all that comes the responsibility of either succeeding or failing with us.

But still, I'll re-iterate to my original point. You blame us but it comes back to the fact that when there is nothing else to follow, no other presence, when there seems to be a fundemental lack of leadership with no other words that are even remotely convincing, then what exactly do you expect of us.

The hole that's been dug here is your own CG. You'll have to dig your way out of it yourself, don't expect us to do it for you.

  ChaoticPasta

Novice Member

Joined: 12/19/05
Posts: 20

12/20/06 2:36:51 PM#43
None of this matters because the company that "lied" to you isn't around anymore. You might not be willing to forgive the company that lied to you; but you should be able to at least forgive the people that weren't directly responsible- like CG.
He could have been completely professional and just ignored all your insults; but wouldn't that have alienated him from the community more?
He IS a real person and demands respect just like everyone else. He could have silenced you all before any of this got started. He didn't have to put up with all this, but he did. In fact, he probably could have made himself just another tool of the company which would have protected him from any direct insults. But he cares about the community too much to do that. He wasn't afraid to throw down and rough it up with you guys. He can be sarcastic at times; but for the record, if you all would have been more respectful and patient, there wouldn't have been an issue.
I'm finding it hard to nail down the real problem here. If it's against the company, then it's a moot point. If it's against CG, then it's misplaced.
When things change this much, the logical thing to do is just reserve your opinions until you see new results. let's wait and see how RR handles EA2 before we slam down the judgment hammer.



  fulmanfu

Novice Member

Joined: 11/13/03
Posts: 1527

in the wind, so to speak

12/20/06 2:52:05 PM#44


Originally posted by CaesarsGhost
it's not your fault they're returning that tricycle after the 30 day return policy, or that you don't take back used underwear because of health reasons, or that there's a 15% restocking fee on that Television.Whatever it is... it's your fault.


if i order the tricycle and they take my payment promising me some great, revolutionary tricycle then send me absolutly nothing. then lie about ever promising me one, then yeah it is your fault for continuing to work for scam artists.

seriously, my cousin worked for some 'insurance salesmen' who were basicly cheating the hell out of people. lying to them, not covering them for periods of time if they were 'healthy' etc etc.
eventualy they got caught, and she was the one answering the phones at first. what, shes not deserving of jailtime i guess shes just the link to the customers, forget the fact a secretary was making over 200k a year for looking the other way and keeping stuff together right?


no matter how you try to play the 'poor little old me' card, its not going to work with those of us with above average intelligence and a general idea of what went on. you guys lied from the getgo way back when, the first ever story about RR on this site was a huge lie.
promised preorder gifts, never gave them, lied about it.
promised games, never came to pass, lied about it.
lied about past employees, blamed them for things they never did. lied lied lied.
knew they were nowhere near a working beta but lied about it up to a couple days before. lied.
said the engine switch would take 3 months max, knew you didn't have a clue and there was no way. lied.
blamed fans for 'leaks' as a reason for not giving out more info, ss, vidoes etc...lied. there was none to give, there was no info to leak. lied, lied, lied.
you work for a bunch of criminal minded liars, and you are intelligent enough to know that. you, therefore are a liar. a spindoctor who even in this thread is still trying to blame the 'fans'. liar, coward, scum of the mmo world. mmocenter will not live it down, the 'real fans' won't let it happen, sorry. liar.

  DarkCreed

Novice Member

Joined: 6/10/03
Posts: 90

12/20/06 5:51:01 PM#45
It is just a damned shame that this is true........I saw it first hand from near the inside, believe me, I did not lose out on anything not getting CG's job.......Thanks Ceasar for saving me from having to be in your position.

98% of the teenage population does or has accepted Marijauna propoganda. If you are one of the 2% that thinks for yourselves and has read any of the many scientific studies that prove cannabis is harmless then please paste this in your signiture.

  MoLoK_

Novice Member

Joined: 11/29/05
Posts: 264

12/20/06 6:22:06 PM#46
I think RR are doing so-so making up for all the lies they have told us. Its just one thing that keeps bugging me... and that is RR's (written by CG) tactic to ALWAYS blame someone else.

1. Nathan

2. The Community full of NDA-breakers

3. Adam and Marc Ghetti

Who will be next?

(And what the heck happend to that angry lore-writer?)

And if you still think RR is a "Great" company.... just look at what they have given us so far... look at the brilliant diverse screenshots, read the fantastic feature list, dive deep in the remarkable lore.

1½ years and they have NOTHING.
  Nazrohn

Novice Member

Joined: 4/26/05
Posts: 3

the absence of evidence is not evidence of absence

12/20/06 7:11:13 PM#47
I was just reading through and thinking about all this --

since RR lied about (pretty much) everything
  and RR was lead by the Boy Wonder
    - then perhaps the Boy Wonder was lying to RR...

Then I thought about what might have happened - beyond being simply fired, had CG actually spoke the Truth
(or at least the truth as he understood it) Well, I know I don't have the cash for those kinds of legal fees.

Or with my vague mis-understandings of the inner workings of RR -- how easily it would be to speak out in such an environment --
Then that got me thinking about --
well, why didn't the creative folks doing the job just quit?  Well, these worker bees either never existed or they might have just really not had the means to go looking for new work - or perhaps they did...  I don't know.  But, like any company - they would have probably just been replaced with new victims willing to swallow the little blue pill.

Just something I was thinking about.

If it's a different management team, then it'll (maybe) be a different company (that's how it usually works I think) - and besides if the Ultra-Top-Secret game is any good, I'll try it.  I might not play it for more than an hour - but I'll be curious enough with all this drama to at least peek at it.  If for no other reason then to confirm my suspicion that RR is still one of the many incarnations of the workings from the Prince of all that is Vile.
  shae

Novice Member

Joined: 5/06/05
Posts: 2511

"Don''t take life seriously because you can''t come out of it alive."

- Warren Miller

12/21/06 10:56:58 AM#48

What constently baffles me is how we, as a community, completely refuse to take into consideration the past, our history and learn from our collective mistakes.

We've been through the debacle of Tulga Games and David Bowman with Horizons, yet do we learn anything? We've been through the ringer with Farlan and NP Cube with Dark and Light and yet, have we learned a thing? We've been through the multiple titles from Ages of Mourning to Thrones of Chaos with whatever company was trying to rip someone off that month and again, do we freaking learn a thing at all???

I'm sorry, but as far as I'm concerned untill I see proof, 100% transperency from this company, MMOCenter, the new and or old management and CG are not a single ounce better for this community then any of those so called companies I mentioned above. It's fraudulent and downright insulting to come in here and say things like: "You don't know what it's like to be me!" or "You can treat me as bad as you'd like but my life is sooooooooo hard" and I really don't get how anyone could tolerate it.

If this was me, if I somehow was given power for this "game's" public relations, my first suggestion would be to flip everything inside out. Open everything up, be smart about this, open up the beta forums, start a weekly conversation over IRC with the general public, post in the forums 50 times a day, disclose absolutely every inch of work you've done, publish a full A to Z list that your project managers have on what is comming up and possible timelines. That is the only way, IMVHO, that faith could and ever will be put back into these people.

But that wont happen, will it? And why not? Because we are being taken for a ride! A pure, simple, basic explanation.

It's time we wake up, learn from our mistakes and stop being the suckers that we love to be, because we want to hope for the little projects, we want to support small business and developement houses trying to stand up to the big guys. Unfortunately these people know that and they are playing off that knowledge

That, in the end, is the saddest part about this.

  User Deleted
12/21/06 11:38:17 AM#49

Originally posted by shae

What constently baffles me is how we, as a community, completely refuse to take into consideration the past, our history and learn from our collective mistakes.

We've been through the debacle of Tulga Games and David Bowman with Horizons, yet do we learn anything? We've been through the ringer with Farlan and NP Cube with Dark and Light and yet, have we learned a thing? We've been through the multiple titles from Ages of Mourning to Thrones of Chaos with whatever company was trying to rip someone off that month and again, do we freaking learn a thing at all???

I'm sorry, but as far as I'm concerned untill I see proof, 100% transperency from this company, MMOCenter, the new and or old management and CG are not a single ounce better for this community then any of those so called companies I mentioned above. It's fraudulent and downright insulting to come in here and say things like: "You don't know what it's like to be me!" or "You can treat me as bad as you'd like but my life is sooooooooo hard" and I really don't get how anyone could tolerate it.

If this was me, if I somehow was given power for this "game's" public relations, my first suggestion would be to flip everything inside out. Open everything up, be smart about this, open up the beta forums, start a weekly conversation over IRC with the general public, post in the forums 50 times a day, disclose absolutely every inch of work you've done, publish a full A to Z list that your project managers have on what is comming up and possible timelines. That is the only way, IMVHO, that faith could and ever will be put back into these people.

But that wont happen, will it? And why not? Because we are being taken for a ride! A pure, simple, basic explanation.

It's time we wake up, learn from our mistakes and stop being the suckers that we love to be, because we want to hope for the little projects, we want to support small business and developement houses trying to stand up to the big guys. Unfortunately these people know that and they are playing off that knowledge

That, in the end, is the saddest part about this.


Couldn't have said it better myself. Well done, Shae
  MoLoK_

Novice Member

Joined: 11/29/05
Posts: 264

12/21/06 4:39:00 PM#50
Everytime RR fails miserably at something (i.e everything so far) they say:

"We will do this and that MUCH better now but we still cant tell you ANYTHING because we have just made this DEAL so we can be BIGGER and the GAME can be BETTER, the downside is that you STILL cant get ANY info about anything!"

What do we look forward to concerning TC?

Nothing in the games featurelist is still true! Nothing!
  CaesarsGhost

Novice Member

Joined: 4/03/04
Posts: 2145

The only difference between a Troll and a Fanboi is which side of the fence they stand on.

12/22/06 9:40:33 AM#51

Originally posted by shae

If this was me, if I somehow was given power for this "game's" public relations, my first suggestion would be to flip everything inside out. Open everything up, be smart about this, open up the beta forums, start a weekly conversation over IRC with the general public, post in the forums 50 times a day, disclose absolutely every inch of work you've done, publish a full A to Z list that your project managers have on what is comming up and possible timelines. That is the only way, IMVHO, that faith could and ever will be put back into these people.



I suggested that.  It was made quickly clear the reasoning behind never doing this with any given company...

Sometimes it's money.
Sometimes it's keeping from promising things that are/can not be done (which RR did in the past, and will no longer do).
Sometimes it's for even further reasons.

I look forward to sharing all that information, but I can't right now because (see?  Check that out... I'm even telling you why!) we have a contract with several mega-gamesites for first views and exclusives.
So I guess... money and further reasons.

In the mean time, after you've posted all those great things.  What do you give as updates?  If the fans have everything, there's nothing new for them to consume.

I'm in IRC almost 18 hours a day answering questions.  I post replies to all the threads on MMOCenter (most of which are in the Beta area), you should try... I mean I'm answering you here, aren't I?
I realize you said you said you (shae) were through with RR awhile ago, I remember that when your thread got locked awhile back.  But it seems you're here and wanting to deal with us (or maybe just me) in some way.

That's why I'm here answering questions, you got me excited you're coming back.  I want people to come back, I want them to see we're a different company.

Or you can ask questions here, I'll answer them here if you'd like.  That way you can't scream that I have the ability to delete or lock or edit your post.

I'm excited.  I'm all giddy with anticipation now.  Let's get this party started!

- CaesarsGhost

Lead Gameplay and Gameworld Designer for a yet unnamed MMO Title.
"When people tell me designing a game is easy, I try to get them to design a board game. Most people don't last 5 minutes, the rest rarely last more then a day. The final few realize it's neither fun nor easy."

  KillerJimmy

Novice Member

Joined: 8/29/06
Posts: 217

"Sometimes I kill stuff..."

 
12/22/06 3:29:57 PM#52

This is the most fun I've ever had watching a train wreck!

I remember the DnL train wreck. I had my feelings that something was wrong, but there was still a lot of info and tons of excited fans. When all they could say about the game was: "The world is sooooo big....", it really made me suspect there was nothing to see. But until the crash of the "beta", not many suspected such a fantastic crash! Now, with The Chronicle (shoot, I almost typed "The Debacle" rofl) it's like a big 20 mile long train crashing down the side of a 20,000 foot mountain for months on end. teeehehee It's almost too much to bear!

Okay, okay... Did somebody say questions are now getting answered?! Boy, do I have questions!

Maybe I should start with a couple simple ones:

  1. Are you in Alpha yet?
  2. How big is your Alpha testing team?
  3. How close are you to beta, roughly? (Very close doesn't count as an answer)
  4. How many people are you letting into the beta for phase 1?
  5. How big is your QA team?

Thank you for your time!

 

KJ reserves the right to not believe a single answer posted and cannot be held liable for walking away as fast as he can...

  CaesarsGhost

Novice Member

Joined: 4/03/04
Posts: 2145

The only difference between a Troll and a Fanboi is which side of the fence they stand on.

12/22/06 4:01:13 PM#53

Originally posted by KillerJimmy

  1. Are you in Alpha yet?
  2. How big is your Alpha testing team?
  3. How close are you to beta, roughly? (Very close doesn't count as an answer)
  4. How many people are you letting into the beta for phase 1?
  5. How big is your QA team?

Thank you for your time!

 

KJ reserves the right to not believe a single answer posted and cannot be held liable for walking away as fast as he can...


Assuming the questions are about The Chronicle and not our new game:

1. No, the game is currently on hold pending Publisher agreements.
2. There is currently no Alpha Testing Team.
3. Wouldn't know, Development is currently suspended.
4. Wouldn't know, Development is currently suspended.
5. 28 people are on the current QA team for our new Title we are working on, not including the Development Team itself, who plays the game at least once a week.

Luckily, 1-4 were basicly the same answer for the same circumstance.

- CaesarsGhost

Lead Gameplay and Gameworld Designer for a yet unnamed MMO Title.
"When people tell me designing a game is easy, I try to get them to design a board game. Most people don't last 5 minutes, the rest rarely last more then a day. The final few realize it's neither fun nor easy."

  KillerJimmy

Novice Member

Joined: 8/29/06
Posts: 217

"Sometimes I kill stuff..."

 
12/22/06 4:13:51 PM#54

Originally posted by CaesarsGhost
Assuming the questions are about The Chronicle and not our new game:

1. No, the game is currently on hold pending Publisher agreements.
2. There is currently no Alpha Testing Team.
3. Wouldn't know, Development is currently suspended.
4. Wouldn't know, Development is currently suspended.
5. 28 people are on the current QA team for our new Title we are working on, not including the Development Team itself, who plays the game at least once a week.

Luckily, 1-4 were basicly the same answer for the same circumstance.


Oh snap! You're a cheater!

New questions then:

  1. What is the new game?
  2. How long has it been in development?
  3. Why a new title instead of The Chronicle, again? Did a publisher pull a hostile take over? Please forgive my confusion on that point...
  4. What engine did you go with and is it on par with the Unreal 3 engine or the Half Life 2 engine?
  5. Beta and Alpha questions from above but pertaining to the new wiz-bang game.

You probably won't answer some of my other questions, so I'll just leave them for now.

  CaesarsGhost

Novice Member

Joined: 4/03/04
Posts: 2145

The only difference between a Troll and a Fanboi is which side of the fence they stand on.

12/23/06 6:20:34 AM#55
Originally posted by KillerJimmy


Oh snap! You're a cheater!

New questions then:

  1. What is the new game?
  2. How long has it been in development?
  3. Why a new title instead of The Chronicle, again? Did a publisher pull a hostile take over? Please forgive my confusion on that point...
  4. What engine did you go with and is it on par with the Unreal 3 engine or the Half Life 2 engine?
  5. Beta and Alpha questions from above but pertaining to the new wiz-bang game.

You probably won't answer some of my other questions, so I'll just leave them for now.


1.  A Sequel to Endless Ages.
2.  Well it started as a revamp of the original Endless Ages, but the more we changed the more it felt like a Sequel instead.
3.  The Chronicle is an interesting idea, but requires more time and whatnot.
4.  Unreal3 and Source are great engines, but they aren't MMO Engines.  I can't think of 1 MMO that uses Source, and most that use the Unreal engine kinda lag alot.  We're using the Aura engine, developed for the original Endless Ages and upgraded inhouse by both the original creator and our team of Programmers.
5.  It is currently in External Alpha testing, it has 28 QA people not within the studio, I won't give a date I'm not confident we will meet.

6? Ask your other questions, worse thing that happens is that I don't answer them and then you get to bash on me for not answering them, right?

- CaesarsGhost

Lead Gameplay and Gameworld Designer for a yet unnamed MMO Title.
"When people tell me designing a game is easy, I try to get them to design a board game. Most people don't last 5 minutes, the rest rarely last more then a day. The final few realize it's neither fun nor easy."

  dr.venture

Apprentice Member

Joined: 12/27/06
Posts: 3

12/27/06 10:36:25 PM#56
Originally posted by CaesarsGhost

1.  A Sequel to Endless Ages.
2.  Well it started as a revamp of the original Endless Ages, but the more we changed the more it felt like a Sequel instead.
3.  The Chronicle is an interesting idea, but requires more time and whatnot.
4.  Unreal3 and Source are great engines, but they aren't MMO Engines.  I can't think of 1 MMO that uses Source, and most that use the Unreal engine kinda lag alot.  We're using the Aura engine, developed for the original Endless Ages and upgraded inhouse by both the original creator and our team of Programmers.
5.  It is currently in External Alpha testing, it has 28 QA people not within the studio, I won't give a date I'm not confident we will meet.

6? Ask your other questions, worse thing that happens is that I don't answer them and then you get to bash on me for not answering them, right?
hummm, Unreal not an MMO engine? sure about that? Playing WoW all day doesn't make you an engine expert.

Every game engine in the planet can use normal maps... can Aura? right.
  CaesarsGhost

Novice Member

Joined: 4/03/04
Posts: 2145

The only difference between a Troll and a Fanboi is which side of the fence they stand on.

12/28/06 5:58:15 AM#57


Originally posted by dr.venture
hummm, Unreal not an MMO engine? sure about that? Playing WoW all day doesn't make you an engine expert.

Every game engine in the planet can use normal maps... can Aura? right.



Actually Unreal 3 is a graphics platform. If you talk to some of the companies using Unreal you'll see they have to go in and hack up a MMO Server Layer for it that functions. This could cost millions and years depending how good your server programmers are.

And I don't think I played WoW for longer then 2 months, for the record. I was a big Ryzom player though, loved that game.

And not all game engines use Normal Maps, for instance: World of Warcraft doesn't. Although GameBryo does, Mythic decided not to use them in Warhammer. Older versions of LithTech's Jupiter Engine (used twice in MMOs) didn't at the time. Unreal does, Source does, EQ2's beautiful engine does. EVE's engine does, but that was built as an MMO Engine from the very start. City of Hero's engine does, but also a "from scratch" MMO Engine.

Graphics Engine's are easy to create, it's a stable state between the Client and Server that's important in MMOs. If your (MMO) game looks great, but does not work well, what good is it?

Graphics will only get people in the door, the gameplay is what will keep them.

- CaesarsGhost

Lead Gameplay and Gameworld Designer for a yet unnamed MMO Title.
"When people tell me designing a game is easy, I try to get them to design a board game. Most people don't last 5 minutes, the rest rarely last more then a day. The final few realize it's neither fun nor easy."

  dr.venture

Apprentice Member

Joined: 12/27/06
Posts: 3

12/28/06 9:34:35 AM#58
ugh, all game engines are graphics platforms, they all deliver real time graphics. Let's see how many MMOs are out there using the unreal engine? more than those using the aura engine for sure.

Look, just show us a document such as this one indicating what the engine is capable of doing, with screen shots of this marvelous engine of yours.

http://www.unrealtechnology.com/html/technology/ue30.shtml

Those mediocre screen shots you people post do not cut it anymore.

Rapid Reality has no credibility, not then not now.
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